HTC HTC One User manual

HTC Phone
User guide
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Contents
Unboxing
HTC Phone 8
Slots with card trays 8
nano SIM card 9
Storage card 10
Charging the battery 13
Switching the power on or off 13
Need help using your phone? 14
Phone setup and transfer
Setting up your new phone for the first time 15
Restoring your backup from your online storage 15
Transferring content from an Android phone 16
Transferring content from an iPhone 17
Transferring contacts from your old phone through Bluetooth 17
Other ways of getting contacts and other content 18
Transferring photos, videos, and music between your phone and computer 18
Home screen 19
Using Quick Settings 19
Getting to know your settings 21
Updating your phone's software 21
Getting apps from Google Play 23
Downloading apps from the web 24
Uninstalling an app 24
Your first week with your new phone
Basics 25
Motion Launch 34
Lock screen 39
Notifications 42
Working with text 44
HTC Guide 48
Personalizing
More ways to personalize 49
Video chat and phone calls
Video chat 56
Phone calls 58
Messages
Sending a text message (SMS) 63
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Sending a multimedia message (MMS) 63
Sending a group message 64
Resuming a draft message 64
Replying to a message 64
Forwarding a message 65
Moving messages to the secure box 65
Blocking unwanted messages 66
Copying a text message to the nano SIM card 66
Deleting messages and conversations 67
Entertainment
HTC Music 68
FM Radio 72
Power and storage management
Battery 73
Phone storage 77
File Manager 79
Google Drive 80
Sync, backup, and reset
Online sync 85
Backup 86
HTC Sync Manager 92
Reset 94
People
Your contacts list 96
Setting up your profile 97
Adding a new contact 97
Editing a contact’s information 98
Getting in touch with a contact 99
Importing or copying contacts 99
Merging contact information 100
Sending contact information 101
Contact groups 101
Private contacts 102
Calendar and Email
Checking your mail 104
Sending an email message 105
Reading and replying to an email message 105
Managing email messages 106
Searching email messages 107
Working with Exchange ActiveSync email 107
Adding an email account 108
What is Smart Sync? 109
Viewing the Calendar 109
Scheduling or editing an event 110
Choosing which calendars to show 111
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Sharing an event 111
Accepting or declining a meeting invitation 112
Dismissing or snoozing event reminders 112
Google apps
Google Now 113
Google Search 115
Google Chrome 116
Gmail 116
Google Maps 116
YouTube 119
Other apps
HTC Dot View 121
HTC Car 123
Scribble 125
Clock 127
Weather 128
Voice recorder 128
Internet connections
Turning the data connection on or off 129
Managing your data usage 129
Wi-Fi connection 131
Connecting to VPN 132
Using HTC Phone as a Wi-Fi hotspot 133
Sharing your phone's Internet connection by USB tethering 134
Wireless sharing
Bluetooth 135
NFC 137
HTC Mini+ 138
Settings and security
Turning location services on or off 141
Airplane mode 141
Do not disturb mode 142
Scheduling when to turn data connection off 143
Automatic screen rotation 143
Setting when to turn off the screen 144
Screen brightness 144
Changing the display font 144
Touch sounds and vibration 145
Changing the display language 145
Accessibility settings 145
Turning Magnification gestures on or off 146
Installing a digital certificate 146
Disabling an app 146
Assigning a PIN to a nano SIM card 147
Navigating HTC Phone with TalkBack 148
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Trademarks and copyrights
Index
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About this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what happens
when you choose to do or not to do a certain action. A note also provides
information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure,
or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain
task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be
careful about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
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Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from
your device may still be recoverable by third-party data recovery software.
Even a factory reset may not permanently erase all data from your phone,
including personal information.
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Unboxing
HTC Phone
1. POWER
2. VOLUME
3. microSD™card slot with eject hole
4. Front camera
5. Proximity sensor
6. IR SENSOR
7. Dual speakers
8. Notification LED
9. nano SIM card slot with eject hole
10. USB connector
11. 3.5mm headset jack
You need a 4G/LTE™plan to use your operator's 4G/LTE network for voice calls
and data services. Check with your operator for details.
§If you want to use a case or screen protector, don’t cover and block the proximity
sensor. Purchase a case or screen protector designed for HTC Phone.
§Avoid connecting third-party headsets or accessories with metallic charms that
dangle near the headset jack. Using these may affect signal reception.
Slots with card trays
With HTC Phone facing up, the nano SIM slot is on the left side and the microSD slot
on the right side. There are trays inside the slots that are used for inserting your cards.
When inserting the eject tool into the tray eject holes to remove the card trays, make
sure not to press on the trays to avoid damaging the eject mechanism inside the slots.
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Also, if you want to use a protective case, make sure to buy a case that's designed for
HTC Phone and that doesn't block the trays.
nano SIM card
HTC Phone uses a nano SIM card.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the
standard nano SIM card may cause the card to not fit properly or damage the card
slot.
Inserting a nano SIM card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject
hole next to the nano SIM card slot.
Use the tray eject tool that came with your phone.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray
out.
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4. Place the nano SIM card (contacts facing down) into the tray.
5. Insert the card tray back into the slot.
Removing a nano SIM card
Make sure to switch off HTC Phone before removing the card.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject
hole next to the nano SIM card slot.
Use the tray eject tool that came with your phone.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out, and remove the nano SIM card.
5. Make sure that you insert the empty card tray back into the slot.
Storage card
Use a storage card to store your photos, videos, and music. When you need to free up
phone storage space, you can also move certain apps to the storage card, if the apps
support this feature.
The storage card is optional and sold separately.
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§Moving apps to the storage card doesn't back up the apps. If you do a factory
reset, your phone loses the apps. You'll need to reinstall them.
§When you remove the storage card and insert it in another phone, the apps on the
storage card won't be installed automatically to the other phone. You'll need to
reinstall them.
Inserting the microSD card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject
hole next to the microSD card slot.
Use the tray eject tool that came with your phone.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and place the microSD card (contacts facing
down) into the tray.
5. Insert the microSD card tray back into the slot.
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Unmounting the storage card
When you need to remove the storage card while HTC Phone is on, unmount the
storage card first to prevent corrupting or damaging the files in the storage card.
1. From the Home screen, tap > > Settings > Storage.
2. Tap Unmount SD card.
Removing the microSD card
Make sure to unmount your microSD card before removing it.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject
hole next to the microSD card slot.
Use the tray eject tool that came with your phone.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and remove the microSD card.
After removing the microSD card, make sure that you insert the empty microSD card
tray back into the slot.
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Charging the battery
Before you turn on and start using HTC Phone, it is recommended that you charge the
battery.
§If the battery has been discharged for several days, you may need to charge
HTC Phone for several minutes before powering it on.
§Use only the adapter and the USB cable that came with HTC Phone to charge the
battery. When the battery power is too low, make sure to use the power adapter
to charge, not the USB cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§As a safety precaution, the battery may stop charging to avoid overheating.
§We recommend you check the temperature of the battery while you're charging.
Also, avoid charging the battery in hot environments.
§When you're using the Internet and charging the battery, HTC Phone may become
warmer. This is normal.
§To conserve energy, unplug the power adapter from the electrical outlet after you
finish charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC Phone vibrates.
When you turn on HTC Phone for the first time, you’ll need to set it up.
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Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Need help using your phone?
Check out the friendly walkthroughs and the FAQs in the HTC Help app to learn how
to use your phone.
§When you see a Tips & Help tile in HTC BlinkFeed™, just tap the tile to know
more about the tip.
§From the Home screen, tap > > HTC Help.
You can then tap Search help articles & video, and enter what you're looking for.
Or you can tap to browse videos, how-to's, FAQ's and more.
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Phone setup and transfer
Setting up your new phone for the first time
When you switch on your new phone for the first time, you’ll be asked to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the
language. Press and hold two fingers on the screen until you hear a message saying
that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your
accounts, set up your screen lock, and more.
There are different options you can choose to set up your new phone:
§If you have content from another phone that you want to transfer, whether it's
from an Android™or other phone, select Get content from old phone.
§If you have a previous phone backup that you want to restore from your online
storage, select Restore from HTC Backup.
To make it easier for you to back up and restore content from HTC Phone to another
HTC phone in the future, select Back up phone daily.
Some features that need to connect to the Internet such as location-based services
and auto-sync of your online accounts may incur extra data fees. To avoid incurring
data fees, disable these features under Settings. For more information on location
services, see Turning location services on or off on page 141.
Restoring your backup from your online
storage
If you used HTC Backup before, you can restore your backup to HTC Phone when you
turn the phone on for the first time or after a factory reset.
Depending on the amount of content, restoring your backup to your phone
through your data connection may incur additional data costs and take a long time.
Using a Wi-Fi®connection is recommended.
1. When you're asked whether you have a Google®Account, sign in to your
account.
2. Use your mobile data or Wi-Fi connection to connect your phone to the
Internet.
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3. If you used your Google login credentials as your HTC Account and your backup
is in Google Drive™, tap Sign in with Google.
If not, tap Remind me later, go to the Transfer or restore screen, and select
Restore from HTC Backup.
4. Follow the onscreen instructions to restore your backup and to continue setting
up your phone.
5. Slide open the Notifications panel to check if there's any notification to finish
setting up your phone.
Free apps from Google Play™will be restored in the background, and you can track
the progress via a notification in the status bar. To restore paid apps, you need to
download and install them from Google Play.
Your apps will appear on the Apps screen as they are installed. The Apps and Home
screen shortcuts will be reorganized as in your backup after all of your apps have
been installed. You may continue using HTC Phone while apps are being restored.
Transferring content from an Android phone
On your old Android phone, download the HTC Transfer Tool and use it to transfer
your content to your new HTC phone. The types of locally stored content on your old
phone that the tool can transfer include contacts, messages, calendar events, web
bookmarks, music, photos, and videos. Some settings can also be transferred.
§You need Android version 2.2 or later to use the HTC Transfer Tool on your old
phone.
§If your old phone has Android version 2.1 or an earlier version, you need to use
Bluetooth®transfer. For details, see Transferring contacts from your old phone
through Bluetooth on page 17.
1. If you're setting up your new HTC phone for the first time, select Get content
from old phone.
Or go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android
phone.
3. Tap Full transfer, and then tap Next.
4. Follow the steps shown on your new phone to download the HTC Transfer Tool
from Google Play to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears
on your new phone before you continue.
If the PIN code doesn't appear, this may mean that your old phone is unable to
connect to your new phone. If this happens, try another transfer method.
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6. On your old phone, choose the types of content you want to transfer, and then
tap Start or Transfer.
7. Wait for the transfer to finish.
8. Tap Done on both phones.
Transferring content from an iPhone
If you have an iPhone, it's fast and easy to transfer your contacts, messages, and other
content when you use HTC Sync Manager.
To find out how, see Transferring iPhone content and apps to your HTC phone on
page 93.
If you only need to migrate your contacts, you can also use Bluetooth transfer. For
details, see Transferring contacts from your old phone through Bluetooth on page
17.
Transferring contacts from your old phone
through Bluetooth
Use Bluetooth to transfer contacts from an iPhone, a phone that has Android version
2.1 (or earlier version), or other types of phones. Depending on the capabilities of your
old phone, you may be able to transfer not only contacts but also other data such as
calendar events and text messages to your new HTC phone.
Use HTC Sync Manager to transfer more types of content from an iPhone.
1. If you're setting up your new HTC phone for the first time, select Get content
from old phone.
Or go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phone
types. If you chose to transfer from an Android phone, tap Quick transfer.
3. On your old phone, turn Bluetooth on.
4. Follow the onscreen instructions on your old and new phones to pair them and
start the data transfer.
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Other ways of getting contacts and other
content
There are different ways you can individually add contacts and other content to
HTC Phone.
Sync with your
computer
Use HTC Sync Manager to sync contacts, documents, playlists,
and more between HTC Phone and your computer running a
Windows®or Mac OS operating system.
You can also use it to transfer your iTunes backup that contains
contacts, messages, and other content from an iPhone from
your computer to HTC Phone.
Google Account Google contacts are imported to HTC Phone after you sign in to
your Google Account. You can also create more Google
contacts right from HTC Phone.
Social network
accounts
Log in to your favorite social networks to sync contact
information from them.
Microsoft®
Exchange
ActiveSync®
HTC Phone syncs your work contacts from the Microsoft
Exchange ActiveSync Server in your workplace.
Phone contacts You can create contacts locally on HTC Phone, if you don't
prefer to store them on your online accounts.
nano SIM card Copy all your nano SIM contacts to HTC Phone.
Transferring photos, videos, and music
between your phone and computer
There are two ways you can transfer your media from or to your computer.
§Connect HTC Phone to your computer. Your computer will recognize it just like
any removable USB drive, and you can copy your media between them.
§Download and use the HTC Sync Manager software on your computer. You can
set it up to automatically get music, photos, and videos off HTC Phone to your
computer. You can also sync playlists from your computer to the phone.
If you have an iPhone, you can even connect it and transfer camera roll photos
to your computer. Then reconnect HTC Phone and copy them over.
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Home screen
After you've turned on and set up HTC Phone for the first time, you'll see
HTC BlinkFeed.
§Customize HTC BlinkFeed to show posts from your social networks, headlines
from your favorite news media, and more. For details, see .
§Swipe left and you’ll discover widget panels for adding your favorite widgets,
apps, and more so they’re just a tap away. If you need more room for your stuff,
you can add more panels. For details, see Personalizing on page 49.
§You can change the apps on the launch bar at the bottom of the Home screen.
See Launch bar on page 50.
While you're in another screen or app, press to return to the last Home screen
you visited.
Using Quick Settings
In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
1. Do any of the following:
§With two fingers, swipe down from the status bar.
§Swipe down twice from the status bar.
2. To turn a setting on or off, just tap its tile.
3. To change the options for a setting, press and hold its tile. Or tap .
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Customizing Quick Settings
You can remove, replace, or rearrange the tiles in Quick Settings.
1. With two fingers, swipe down from the top of the screen to open Quick
Settings.
2. Tap and do one of the following:
§In the Quick Settings list, press and hold next to the item you want to
move and drag it to rearrange the list.
§Under Hidden items, press and hold and drag it up to make it available
in Quick Settings.
There is a limit to the number of tiles that can be shown in Quick Settings. You may
need to remove an existing item to make space for another one. To remove an
item, drag it below Hidden items.
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