HTC PPCT7380SP User manual

Sprint Worldwide Services Guide
HTC Touch Pro2
www.sprint.com
© 2009 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.

Table of Contents
Sprint Worldwide Wireless Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Your SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using Your Device in GSM Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Using Your SIM Card’s PhoneBook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting GSM Services Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Contacting Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Selecting a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

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Sprint Worldwide Wireless Service 1
Sprint Worldwide Wireless Service
⽧Your SIM Card (page 2)
⽧Using Your Device in GSM Mode (page 5)
⽧Using Your SIM Card’s PhoneBook (page 11)
⽧Setting GSM Services Options (page 15)
⽧Contacting Sprint (page 17)
⽧Services (page 19)
⽧Selecting a Network (page 20)
Your device allows you to roam throughout the world using both CDMA (Code Division Multiple Access)
and GSM (Global System for Mobile Communications) networks. For a complete list of countries and
features available, visit www.sprint.com/sww.
Note To use Sprint international roaming services, you must be a current Sprint subscriber. You must
also meet international toll authorization and credit requirements to roam in most places outside
of the United States. Depending on your overseas location and coverage, you may not have
access to all features. Service may be interrupted if you change phones or phone numbers
before traveling abroad.

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Your SIM Card
Your device comes with a preinstalled SIM (Subscriber Identity Module) card to support
roaming on compatible GSM networks. The SIM card must be activated for international
wireless service prior to its initial use (outside of the United States).
To activate Sprint Worldwide service:
䊳Visit www.sprint.com/international.
●Click Chat with us to talk online with a Sprint representative
– or –
●Click Email us to send an email to a Sprint representative
– or –
䊳Call 1-888-226-7212, option 2, to speak to a Sprint representative.
For more help with Sprint Worldwide international setup, tap Start > All Programs , scroll down
the All Programs screen, and then tap International Usage to display a brief set of onscreen
GSM setup instructions.
Note Your SIM card should be preinstalled. If you need to reinstall your SIM card, see “Removing Your
SIM Card” on page 3. The SIM card included with your device contains information specific to
your device and should be retained with the device for use on GSM networks.

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Sprint Worldwide Wireless Service 3
Removing Your SIM Card
The SIM card comes preinstalled but can be removed if necessary.
1. Remove the back cover.
䡲Remove the stylus. (You need to temporarily remove the stylus to be able to remove
the back cover.)
䡲Hold the device with both hands and the front panel facing down.
䡲Push the back cover up with your thumb until it disengages from the device
and then slide it up to remove.

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2. Remove the battery if it is installed. To remove, lift out the battery from the groove at the
upper right side of the battery compartment.
3. To remove the SIM card, first insert the tip of the
stylus into the small hole above the SIM card
slot, and then push the SIM card out with the
stylus. Slide the SIM card out from the slot with
your thumb or finger.
4. Press the Power button to turn the device on.
䡲Your device will turn on, search for Sprint
service, and then enter standby mode.
䡲If your device is not yet activated, see the
“Activating Your Device” section of the HTC
Touch Pro2 User Guide for more information.
䡲By default, your device is set to Global mode.
If there is no SIM card on your device, your
device will display a message to inform you
that it will switch to CDMA mode.
Note Your device’s battery should have enough charge to turn on, find a signal, set up your voicemail,
and make a call. You should fully charge your battery as soon as possible. See the “Charging the
Battery” section of the HTC Touch Pro2 User Guide for details.
Groove
Removing the SIM Card

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Sprint Worldwide Wireless Service 5
Using Your Device in GSM Mode
Entering GSM Mode
By default, your device operates in Global mode. With a SIM card installed, Global mode
allows your device to seamlessly switch from a CDMA network to a GSM network when you
are traveling in another country and there is no CDMA service available in your location.
If necessary, you can also manually change the network mode setting of your device to
GSM-only mode.
To change the network mode to GSM:
1. Tap Start > Settings > Menu > Phone Network Mode.
2. From the Mode of operation list, select GSM only.
3. Tap ok.
Making and Answering Calls in GSM Mode
When traveling on international GSM networks while in GSM mode, you can place and
answer calls the same as in CDMA mode. Certain features and services are not available in
all countries.
Visit www.sprint.com/sww for more information on services that are available while roaming.
Calling Emergency Numbers in GSM Mode
When traveling on international GSM networks while in GSM mode, you can place calls to
emergency services (even if your account is restricted or Call Barring is active.)
Note While in the United States, your device will operate only in CDMA mode; domestic GSM networks
will not be accessible via this device.

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To place calls to emergency services:
1. Press the Talk key to open the Phone screen.
2. Tap .
Plus (+) Code Dialing and Global Smart Dialing
Placing calls from one country to another country is simple with the Plus Code Dialing. When
you place international calls, Plus Code Dialing automatically fills in the international access
code for your location (for example, 011 for international calls placed from the United States).
When the Global Smart Dialing feature is enabled, you can preconfigure the country to call.
Plus Code Dialing also becomes automatic when you use Global Smart Dialing. You simply
enter the 10-digit number when placing your international call. Both the “+” symbol and
country code will automatically be prepended to the number.
Configuring Global Smart Dialing in GSM Mode
1. Press the Talk key to open the Phone screen.
2. Tap Menu, scroll down the menu, and then tap Global Smart Dialing.
3. Select the Enable Global Smart Dialing check box.
4. Select the country to which you are calling from the Dial to list. The corresponding
country code will appear in the Country Code box. (You cannot change the country code.)
5. Tap Done.