Htc Prodigy User manual

HTC confidential

Service Manual

PDA Phone Product

Prodigy

HTC Proprietary

Confidential Treatment Requested

Rev. XA

August 13, 2005

HTC Corp.

Engineering Mobility

HTC confidential

TITLE: Service Manual for Prodigy

REV.

NO. DATE CONTENTS DEP. REVISED

APP

´

D STGE.PER.

XA Aug 13, 2005 Formal release GSD

Technical

Support Johnson Yang

HTC confidential

Table of contents

1. INTRODUCTION ·······································································································5

2. PRODUCT SPECIFICATIONS ·····················································································5

2.1 PRODUCT CONFIGURATION···············································································5

2.2 SPECIFICATIONS OF PRODIGY···········································································6

3. LABELING ·············································································································10

3.1 MAIN UNIT REGULATORY LABEL·······································································10

3.2 SERIAL NUMBER DESCRIPTION ········································································10

4. SERVICING TOOLS ································································································11

5. ASSEMBLING AND DISASSEMBLING ········································································12

5.1 DISASSEMBLING·····························································································12

5.2 ASSEMBLING··································································································26

5.3 NOTIFICATION ONCE BACKUP BATTERY,M//B REPLACEMENT····························36

6. EQUIPMENT OF PROBLEM DIAGNOSTICS ································································37

6.1 LIST OF TEST JIGS··························································································37

6.2 H/W REQUIREMENT FOR PC···········································································37

6.3 SOFTWARE REQUIREMENT ·············································································37

7. DIAGNOSTIC PROGRAMS······················································································38

7.1 LIST OF TEST ITEMS ······················································································38

7.2 TEST ITEMS OPERATION·················································································39

7.3 HOW TO EXECUTE DIAG TEST PROGRAM·························································39

8. BATTERY TEST/JUDGEMENT PROCEDURE ······························································40

8.1 CERTIFICATION FLOW ·····················································································40

8.2 CURRENT CONSUMPTION MEASUREMENT·························································41

8.3 WHOLE UNIT CHARGE AND DISCHARGE TEST····················································44

8.4 BATTERY PERFORMANCE ON UNIT WITH RUN DOWN PROGRAM ························45

9. LCM INSPECTION CRITERIA ··················································································47

10.RF TEST·············································································································47

10.1 GSM FUNCTION TEST···················································································47

10.2 H/W REQUIREMENT ·····················································································47

10.3 TEST CONNECTION························································································47

10.4 RF ANTENNA TEST SPEC. ············································································48

10.5 BLUETOOTH FUNCTION TEST ········································································52

10.6 WLAN FUNCTION TEST················································································56

HTC confidential

11. FIRMWARE OF OS/ RADIO UPGRADE····································································58

11.1 RUU·········································································································58

11.2 UPLOAD FIRMWARE CODE FROM MASTER UNIT TO SD CARD ························64

11.3 USE PRE-LOADED SD CARD TO RE-FLASH UNIT ·········································68

12. CLASSIFICATION OF NON CONFIRMITY ·································································70

13.TROUBLE SHOOTING AND REPAIR·········································································71

14 SPARE PART LIST·································································································77

14.1 UNIT SPARE PART LIST····················································································77

14.2 BOARD LEVEL SPARE PART LIST ······································································79

15. APPENDIX···········································································································80

A. CUSTOMER,RETAILER MISJUDGMENT·······························································80

B. HOW TO CHECK BACKUP BATTERY·····································································82

C. HOW TO PERFORM WARM -RESET AND COLD-RESET ·········································82

D. REMOVE MAIN BATTERY BEFORE TURN OFF UNIT···············································82

HTC confidential

1.Introduction

This manual provides the technical information to support service activities of PDA phone

(Prodigy). This document contains highly confidential information, any or all of this document should not

be revealed to any third party.

2.Product Specifications

2.1 Product Configuration

Standard Package

ITEM CONTAINS

1 Main Unit

2 Stylus

3 AC Adapter w/ mini –USB plug

4 Stereo wired headset with microphone

5 Carrying Case

6 Car Kit

7 User’s Manual, Quick start guide, Sync., S/W (CD)

8 Battery

9 Travel charger

10 User’s Manual

HTC confidential

2.2Specifications of Prodigy

Item Specification

Soldering status zMeet Lead-free requirement

Platform zMicrosoft Windows Pocket PC phone edition

zPDA form factor integrated quad-band GSM/EDGE,

Bluetooth, WiFi, 1.3/2 mega-pixel camera, and sliding

QWERTY keyboard

Outside Dimensions z58mm(W) x 109mm(H) x 23.7mm (T)

Weight zLess than 160 g (Main unit with battery pack)

Battery zRemovable rechargeable Lithium Polymer battery

z1250 mAH

zBattery Life:

* WMA: 12 hours

* WMV: 8 hours

zTalk time: 3.5 ~ 5 hrs

zStandby Time: 150 ~ 200 hrs

AC Adapter zAC input 100 ~ 240 Vac, 50/60 HZ

zDC output : 5V / 1A (typical)

GPRS/GSM (Tri-band)

module

zQuad-Band ( 850/900/1800/1900)MHz

zInternal Antenna

zAudio codec: AMR, EFR, FR, HR

zSupplement services

* Call holding/waiting/ forwarding

* CLI (Call line Identity)

* Display own number

* Network selection

* Cell broadcast

* Multi-party conference call

* Spool Icon

* Network lock

HTC confidential

EDGE functionality zEGPRS Class B,

zMulti-slot Class 10

zPBCCH

zIncremental Redundancy

SIM z1.8V/3V SIM Operation

zSIM Application Tool Kit release 98 class 3

zOver the Air (OTA) programming

zFDN/AND/SDN

zSecurity PIN 1&2 control

Memory

zROM: 128MB (for program and users’ storage)

zRAM: 64 MB DDR SDRAM

Processor/Chipset zTI OMAP 850

LCD Module z64K-color TFT Transflective LCD with white LED back

light

z2.8” 240 x 320 dots resolution

zSensitive Touch Screen

Interface

zOne Infrared port IrDA SIR

z1.8V/3V SIM card

zMini-SD card slot (top)

z2.5ψstereo audio jack

zExternal antenna connector

Stylus zLock type mechanism

Keyboard/Button/Switch zFive way navigation button

zPower button

zVolume control button (up & down)

z2 phone button, Send (Yes) & End (No)

z2 AP buttons ( message-left, IE-right)

z2 soft keys

zCamera shutter button

zVoice command/Voice recorder button

zReset Switch

zRF button

zSliding QWERTY keyboard with 39 keys + 2 soft keys

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Notification zOne Bi-color LED for GSM standby, GSM message,

GSM network status, notification, and charging status.

zTwo respective (blue and green) LEDs for for

Bluetooth/ WiFi notification.

zNotification by sound, Message, Vibration on the

display.

CMOS Camera Main Camera (manufacture option)

zCMOS 1.3 mega Pixel with fixed lens

zOr CMOS 2.1 mega Pixel with macro lens

zVideo/flash light

zPreview Mirror

Audio zBuild-in Microphone

zReceiver

zDual speaker on both sides

zLoud speaker for Hands-free supported

zFull duplex

zWAV/WMA/AMR/AAC/MP3 codec.

z16 bits with 8KHz,11 KHz, 22KHz,44.1 KHz,

sampling rate

Bluetooth zCompliant with V1.2

zClass 2 transmit power

zSupported profiles:

¾Generic Access profile

¾Serial Port profile

¾Headset profile

¾Object Push profile

¾DUN profile

¾Heads-free profile

¾Generic Object Exchange profile

¾HID profile

zCo-exist with WiFi

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WiFi zIEEE 802.11b/g compliant

zInternal WLAN Antenna

z11, 5.5, 2 and 1 Mbps per channel, auto fallback for

extended range

zELP mode

zSupport 802.11i&AES

zSecurity

* WPA authentication

zQoS

* 802.11 WME QoS

* 802.11e is preferred

*Fast AP to AP handover

Regulatory zPTCRB

zR&TTE: EMC/EMI, CEM, Safety

zFCC

zWiFi Certification

zBluetooth Certifiaction

zMicrosoft Windows Mobile version 5.0 logo

Accessories zCarrying Case

zAC adapter with mini-USB plug

zSync. Cable (mini-USB)

zBattery (rechargeable and replaceable)

zCar adapter

zStylus

zCar Kit w/car stereo mute function

zStereo-wired headset with microphone

zMono bluetooth headset with microphone

zKeyboard

zCradle (optional)

zUser manual, quick start guide, Sync. S/W (CD)

zTravel charger

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3. Labeling

3.1 Main unit Regulatory label (on the rear housing of main unit)

TBD

3.2 Serial number description

For S/N: SSYWWPPZZZZZ

SS: SITE CODE --> HT or TW

Y: Year Last Digital of the Year.

WW: Week Code : 01 ~ 54

PP: Product Code : TBD

ZZZZZ: Serial Number (00001 ~ 99999) Use Base 10

HTC confidential

4. Servicing Tools

This chapter provides information for the servicing tools for Prodigy.

Repair Level Definition

Unit

L0 Accessory test and unit swap

L1 Unit Test and ROM Re-flash

L2 Refurbishment and Module Swap +L1

L2.5 M/B Repair(connecter, button, MIC…) +L2

List of Servicing Tools

level No. Item Use for Remark

1 Mini USB DATA interface

Cable Check for mini USB

communication; RUU re-flash

2 Earphone Headset For Audio test.

3 AC Adapter Transfer AC to DC for Unit

4 WLAN AP For WiFi test

5 Mini Memory Card with Diag.

test program (need be

encoded by HTC)

For unit Diag. test HTC design

6 128MB mini SD memory card

( must be encoded by HTC) For unit Re-flash ROM code

transfer to SD card HTC design

7 Unit current consumption test

fixture HTC design

8 Power supply

9 Current Meter

Measure Unit current

consumption

L 1

10 Mobile tester For RF test

11 Special Made Plastic Stick Assembly & Disassembling

HTC special

tools

12 Hand tools Assembly & Disassembling

L 2 13 Label printer Print agency label if replacing

M/B

14 Lead-free Soldering station Board level repairL 2.5 15 Air heater Board level repair

HTC confidential

5. Disassembling and Assembling

5.1 Disassembling Tools needed of Assembling and

Disassembling Prodigy

From left to right in the picture

1. Lens Cleaning Tissue.

2. Philip Screw Driver #0.

3. Torex Screw Driver T5X40

4. Special Made Plastic Stick.

5. Tweezers.

Remove the Stylus, mini-SD Card slot

Filler, and protection rubber of antenna

connector.

Next, Remove the battery cover by

releasing lock switch

HTC confidential

Remove battery cover

Warning: To reduce risk of fire or

burns, do not disassemble, crush,

puncture, short external contacts, or

dispose of in fire or water. Replace only

with specified batteries. Recycle or

dispose of used batteries properly

Remove main battery from unit

Use the plastic stick to Insert and gently

twist into the gap between back housing

and antenna cover.

Unlock the inside hook

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There are 2 hook on the top side of

Antenna cover,

Use 2 thumbs to push the bottom of

antenna cover

Take care of disassemblingAntenna cover

during the process, it is easy to damage

the hook of Antenna cover

Antenna cover is removed

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Release 4 screws from back housing

To insert plastic stick into the gap of top of

back housing

Unlock hook

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There are 3 hooks at right side

Another 3 hooks at left side

Disassembly back housing

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The back housing is separated

There are 2 parts on the back housing,

1. Flash light

2. Vibrator

Use Plastic stick to unlock hooks of flash

light module

Use tweezes to remove Vibrator

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Flash-light module and Vibrator

are removed

Following need to be assembled

1. Camera

2. Speaker

3. Speaker

4. Keyboard FPC cable

Remove Camera

2

3 4

1

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Disassembly speakers

Both side speakers are removed

Disconnect keyboard FPC cable

Shift the slide tray as left picture

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Use plastic stick to raise main board

The main board is connected with

Rigid-Flex Board

Disconnect the FPC cable

The main board is released

HTC Prodigy User manual

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