HTC U11 EYEs User manual

User guide
HTC U11 EYEs

Contents
Features you'll enjoy
What's special with Camera 10
Convenient, single-handed operation 11
Edge Sense 13
Edge Launcher 13
Immersive sound 14
Screen Capture Tool 14
Truly personal 15
Android 7 Nougat 16
Unboxing and setup
HTC U11 EYEs overview 18
Card tray 19
nano SIM card 20
Storage card 23
Using the protective case 26
Charging the battery 27
Water and dust resistant 27
Switching the power on or off 29
Setting up your phone for the first time 30
Adding your social networks, email accounts, and more 31
Setting up Face Unlock 32
Choosing which nano SIM card to connect to the 4G LTE network 32
Managing your nano SIM cards with Dual network manager 33
Fingerprint scanner 33
Navigation Bar 34
Your first week with your new phone
HTC Sense Home 36
Sleep mode 36
Lock screen 37
Motion gestures 37
Touch gestures 39
Getting to know your settings 42
Using Quick Settings 43
Travel mode 44
Restarting HTC U11 EYEs (Soft reset) 44
Notifications 44
Motion Launch 47
Selecting, copying, and pasting text 50
Capturing your phone's screen 51
Recording the phone screen 53
Entering text 53
How can I type faster? 54
Getting help and troubleshooting 56
2 Contents

Edge Sense
What is Edge Sense? 57
Setting up Edge Sense 58
Turning Edge Sense on or off 58
Taking camera shots using Edge Sense 59
Changing the action to take when you squeeze the phone 59
Enabling Advanced mode 60
Typing with your voice with Edge Sense 61
Assigning another voice assistant app to Edge Sense 61
Adjusting the squeeze force level 62
Squeezing to perform actions in your apps 62
Assigning in-app actions to squeeze gestures 63
An example of assigning in-app actions 63
Changing in-app actions 64
Squeezing to unlock your phone with Face Unlock 65
Opening Edge Launcher 66
Adding apps, quick settings, and contacts 66
Adjusting the Edge Launcher position 67
Updates
Software and app updates 68
Installing a software update 69
Installing an application update 69
Installing app updates from Google Play Store 69
Home screen layout and fonts
Adding or removing a widget panel 70
Changing your main Home screen 70
Setting your Home wallpaper 71
Changing the default font size 71
Widgets and shortcuts
Launch bar 72
Adding Home screen widgets 72
Adding Home screen shortcuts 73
Grouping apps on the widget panel and launch bar 73
Moving a Home screen item 74
Removing a Home screen item 74
Sound preferences
Changing your ringtone 75
Changing your notification sound 75
Setting the default volume 75
Tuning your HTC USonic earphones 76
Taking photos and videos
HTC Camera 77
Choosing a capture mode 78
Taking a photo 79
3 Contents

Setting the photo quality and size 80
Taking continuous camera shots 80
Tips for capturing better photos 81
Using HDR Boost 82
Recording video 82
Selfies 83
Taking photo selfies in Bokeh mode 85
Quickly adjusting the exposure of your photos 87
Taking a panoramic selfie 87
Taking a super wide-angle panoramic selfie 89
Taking a panoramic photo 90
Advanced camera features
Tips on using Pro mode 91
Choosing a scene 94
Manually adjusting camera settings 95
Taking a RAW photo 96
How does the Camera app capture RAW photos? 96
Recording videos in slow motion 96
Recording a Hyperlapse video 97
Google Photos
What you can do on Google Photos 98
Viewing photos and videos 98
Editing your photos 98
Enhancing RAW photos 99
Trimming a video 99
Changing the playback speed of a slow motion video 100
Editing a Hyperlapse video 100
Phone calls
Making a call with Smart dial 102
Dialing an extension number 102
Speed dial 103
Calling a number in a message, email, or calendar event 103
Receiving calls 103
Emergency call 104
What can I do during a call? 104
Setting up a conference call 105
Call History 106
Switching between silent, vibrate, and normal modes 106
Home dialing 107
SMS and MMS
Sending a text message (SMS) 108
How do I add a signature in my text messages? 109
Sending a multimedia message (MMS) 110
Sending a group message 110
Forwarding a message 111
Moving messages to the secure box 111
Blocking unwanted messages 112
4 Contents

Copying a text message to the nano SIM card 112
Deleting messages and conversations 113
Contacts
Your contacts list 114
Adding a new contact 115
Editing a contact’s information 116
Getting in touch with a contact 117
Importing or copying contacts 117
Merging contact information 118
Sending contact information 119
Contact groups 119
Private contacts 120
Battery
Tips for extending battery life 122
Using power saver mode 124
Extreme power saving mode 124
Displaying the battery percentage 124
Checking battery usage 124
Checking battery history 125
Battery optimization for apps 125
Storage
Freeing up storage space 126
Types of storage 127
Should I use the storage card as removable or internal storage? 127
Setting up your storage card as internal storage 128
Moving apps and data between the phone storage and storage card 128
Moving an app to or from the storage card 129
Copying or moving files between the phone storage and storage card 129
Copying files between HTC U11 EYEs and your computer 130
Unmounting the storage card 131
Backup and reset
Ways of backing up files, data, and settings 132
Backing up HTC U11 EYEs 133
Restoring from your previous HTC phone 134
Backing up contacts and messages 134
Resetting network settings 136
Resetting HTC U11 EYEs (Hard reset) 137
Transfer
Ways of transferring content from your previous phone 138
Transferring content from an Android phone 138
Transferring iPhone content through iCloud 139
Other ways of getting contacts and other content 139
Transferring photos, videos, and music between your phone and computer 140
5 Contents

Installing and removing apps
Getting apps from Google Play Store 141
Downloading apps from the web 142
Uninstalling an app 142
Working with apps
Accessing your apps 143
Arranging apps 143
App shortcuts 144
Multi-tasking 145
Controlling app permissions 146
Setting default apps 146
Setting up app links 146
Disabling an app 147
HTC apps
Boost+ 148
HTC BlinkFeed 148
HTC Themes 148
HTC Sense Companion 148
Mail 149
Weather 149
Clock 149
Voice Recorder 149
Internet connections
Turning the data connection on or off 150
Managing your data usage 150
Wi-Fi connection 152
Connecting to VPN 153
Installing a digital certificate 155
Using HTC U11 EYEs as a Wi-Fi hotspot 155
Sharing your phone's Internet connection by USB tethering 156
Wireless sharing
What is HTC Connect? 157
Turning Bluetooth on or off 157
Connecting a Bluetooth headset 157
Unpairing from a Bluetooth device 158
Receiving files using Bluetooth 158
Using NFC 159
Common settings
Do not disturb mode 161
Turning location services on or off 163
Smart display 163
Airplane mode 164
Automatic screen rotation 164
Setting when to turn off the screen 164
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Screen brightness 164
Night mode 165
Adjusting the display size 165
Touch sounds and vibration 165
Changing the display language 166
Glove mode 166
Security settings
Assigning a PIN to a nano SIM card 167
Setting a screen lock 167
Setting up Smart Lock 168
Turning the lock screen off 168
Trademarks and copyrights
Index
7 Contents

About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
8 About this guide

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
9 Important note on recoverable data

Features you'll enjoy
What's special with Camera
Capture great photos and videos using HTC U11 EYEs.
Selfies
Capture awesome selfies with HTC U11 EYEs.
§Beauty Mode – Before taking your selfie, use Beauty Mode to apply real-time touch-ups such
as skin smoothening, facial slimming, and more. See Using Beauty Mode when taking photo
selfies on page 83.
§Bokeh mode – With dual front cameras, you can adjust the depth-of-field in your
photographs just like a professional. Blur the background in real-time based on the distance
from your subject before you take the shot, or adjust it yourself after the photo is taken. See
Taking photo selfies in Bokeh mode on page 85.
§Instant selfie shots – Flash a smile, and the camera instantly captures your smiling face. Or,
just say "Cheese!" See Taking selfies automatically on page 84 and Taking selfies with voice
commands on page 84.
§Selfie Panorama mode – Enjoy taking wide-angle selfies with family or friends and with a
panoramic scenery behind you. See Taking a panoramic selfie on page 87 and Taking a
super wide-angle panoramic selfie on page 89.
10 Features you'll enjoy

UltraSpeed Autofocus
HTC U11 EYEs lets you enjoy faster focus speeds using a full sensor autofocus similar to DSLRs.
Using the Camera app, you can easily take photos in low light situations, capture images of moving
subjects, and record clear videos.
HDR Boost
Take clearer, sharper photos using HDR Boost. By combining multiple shots with different
exposure levels, HDR Boost lets you capture great photos even in low light conditions. See Using
HDR Boost on page 82.
Pro level capabilities
Pro mode gives you professional level control over your photography. See Manually adjusting
camera settings on page 95. Capture RAW photos and take full control over your camera settings.
See Taking a RAW photo on page 96.
The camera captures RAW photos in DNG format. The RAW file provides more image information
for post processing in the Google Photos™app or a graphics program on your computer.
Hyperlapse
Hyperlapse lets you speed up the action up to 12 times, and select sections of the video to change its
speed. See Recording a Hyperlapse video on page 97.
Convenient, single-handed operation
It's easy to operate HTC U11 EYEs with one hand.
Swipe for apps and notifications
Anywhere on the Home screen, just swipe up to access all your apps and swipe down to view your
notifications.
Swipe for more navigation buttons
You're not just limited to the three conventional Back, Home,
and Recent apps buttons. At the bottom of your phone, swipe left
on the Navigation Bar to see more options. You just need to tap a
button to capture screenshots, access the Quick Settings, and
more. You can even customize the Navigation Bar.
For details, see Navigation Bar on page 34.
11 Features you'll enjoy

Use any app with a squeeze
Edge Sense enables you to gently squeeze the sides of your phone to access any app, take photos or
video, launch a voice assistant, and much more with one intuitive gesture, even in the rain.
To find out more, see Edge Sense on page 13.
Wake up your phone by just lifting or tapping it
To wake up your phone from sleep mode, you can do any of the following:
§While the screen is off, lift up your phone to see the Smart display which gives you a quick
glimpse of the date and time, battery status, and notification icons. See Smart display on page
163.
§Tap on the fingerprint scanner to wake up the screen. If you've added your fingerprint,
tapping the fingerprint scanner unlocks your phone, bypassing the security screen. See
Fingerprint scanner on page 33.
§Use Motion Launch™to wake up the screen by double-tapping or swiping. See
Motion Launch on page 47.
Unlock your phone with your face
Quickly unlock your phone using Face Unlock. See Setting up Face Unlock on page 32.
12 Features you'll enjoy

Edge Sense
HTC U11 EYEs comes with a pressure-sensitive squeeze area on its frame. By squeezing the lower
sides of HTC U11 EYEs, quickly access your favorite app or shortcut even while your phone is in
sleep mode.
In addition to taking camera shots and launching your chosen
apps, you can assign the squeeze gestures to perform a tap or
double-tap inside an app.
See What is Edge Sense? on page 57 to learn more.
Edge Launcher
When you assign a squeeze gesture to the Edge Launcher, you get easier and faster access to your
apps, frequent contacts, and quick settings all in one place.
See Opening Edge Launcher on page 66.
13 Features you'll enjoy

Immersive sound
Discover audio bliss on HTC U11 EYEs through its earphones and speakers.
HTC USonic with Active Noise Cancellation
Experience music tuned to your ears. When you plug in the HTC USonic earphones to
HTC U11 EYEs, they will scan your ears and determine the audio output level that best suits you.
The earphones also incorporate Active Noise Cancellation which reduces background noise so you
hear music and videos clearly.
See Tuning your HTC USonic earphones on page 76 for details.
The HTC USonic earphones can only be used with HTC U11 EYEs and other compatible HTC
phones supporting HTC USonic.
Record audio in high res quality
Enable high res quality audio in Voice Recorder to make crystal clear audio recordings. See Enabling
high resolution audio recording on page 149 for details.
Screen Capture Tool
With HTC's Screen Capture Tool, you're not just limited to capturing conventional screenshots.
Crop the part you need from a captured screenshot and instantly share it. Also, capture a long page
such as a webpage or message thread as one screenshot. You can even navigate screens and record
the whole process as a video.
To learn more, see Capturing your phone's screen on page 51 and Recording the phone screen on
page 53.
14 Features you'll enjoy

Truly personal
Designed with you in mind, HTC U11 EYEs is filled with innovations that help it to adapt to your life.
Themes
Make HTC U11 EYEs more personal by customizing how it looks with your own photos and then
mix and match with different sets of icons, sounds, color schemes, and more.
More wallpaper types, such as Multiple wallpapers and Apps screen wallpapers, are also in store!
See http://www.htc.com/support/apps/themes/ for more details.
Freestyle home screen
If you want to take designing your Home screen to the next level, try the Freestyle home screen
layout for zero-grid limitations and fun stickers to replace your app icons.
15 Features you'll enjoy

HTC BlinkFeed
Get your favorite topics, news, social media, and more
conveniently delivered to one place on your phone. Even get
suggestions for places to eat! You can also play embedded videos
right on HTC BlinkFeed™. See http://www.htc.com/support/
apps/blinkfeed/.
Android 7 Nougat
Android™7 Nougat brings new features that make working with apps and settings even more
convenient.
App shortcuts
Starting from Android 7.1, press and hold an app icon to display a menu that lets you quickly access
common app functions. For example, from the Clock app icon, you can quickly set a timer or alarm.
Not all apps support the app shortcuts feature.
See App shortcuts on page 144.
Multi-tasking made easy
Aside from flipping through running apps, there are faster ways to use the RECENT APPS button
for switching between apps.
16 Features you'll enjoy

§Want to watch a video while chatting at the same time? Use the split-screen view to display
two running apps side by side.
§Quickly switch to the previous app with a double tap.
For details, see Multi-tasking on page 145.
Enhanced notifications
See incoming information on a notification without having to open an app. If you received a new
message, you can directly send a reply right from the notification. See Notifications panel on page
46.
Improved settings
§Limit how much mobile data your phone uses. When you turn Data Saver on, apps in the
background won't be able to use the data connection unless you've set these apps to access
mobile data. See Data Saver on page 151.
§Use the Quick Settings bar to toggle Wi-Fi®and other quick settings on and off. See Using
Quick Settings on page 43.
§No more navigating back to the main settings screen by screen. There's a slideout menu that
you can open anytime to directly access the main settings. See Getting to know your settings
on page 42.
§At the top of the Settings screen, see suggestions for how to get more out of your phone.
§Aside from changing the font size, you can also adjust the display size of items such as icons
and images. See Adjusting the display size on page 165.
17 Features you'll enjoy

Unboxing and setup
HTC U11 EYEs overview
After taking HTC U11 EYEs out of the box, familiarize yourself first with the location of the card
tray, controls, and sensors.
1. Dual front cameras
2. VOLUME control
3. POWER button
4. Speaker
5. USB Type-C™connector
6. Microphones
7. Edge Sense squeeze area
8. Notification LED
9. nano SIM and storage card tray
10. Proximity and light sensor
You need a 4G/LTE™plan to use your operator's 4G/LTE network for voice calls and data services.
Check with your operator for details.
18 Unboxing and setup

§Before use, check all the items in the box and make sure there's no damage to any of the items.
§Use the case if it's provided in the box or purchase one that's designed for HTC U11 EYEs to help
protect your phone from accidental bumps and scratches. Also make sure the case doesn't block
the Edge Sense area.
§If you want to use a screen protector, don’t cover and block the proximity sensor. Purchase a
screen protector designed for HTC U11 EYEs.
§Don’t disassemble any part of the phone. Don’t try to open the phone or remove the battery by
force. This may damage the phone or its electronics and will invalidate the warranty.
§Please read the safety and usage guidelines in the Safety and regulatory guide that’s included in
the box.
Back panel
1. Dual LED flash
2. Main camera with UltraSpeed
Autofocus, BSI, and OIS
3. Fingerprint scanner
§BSI means BackSide Illumination sensor.
§OIS means Optical Image Stabilization sensor.
Card tray
When inserting the eject tool into the tray eject hole to remove the card tray, do not obstruct the
tray to avoid damaging the eject mechanism inside the slot.
19 Unboxing and setup

Do not insert the tip of the tray eject tool into the microphone hole. This may damage the water-
resistant microphone mesh and invalidate the warranty.
nano SIM card
Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will
not fit properly on the tray and may damage the card slot.
20 Unboxing and setup