HUANUO HNDSK1 Programming manual

Gas Spring Dual and Single Monitor Mount
Trouble-shooting Manual V1.0
HNTS3
HNDSK1 HNWSS2
HNDS5 HNSS5

Case Solution
Case Solution
Monitor/Arm falls down or drops or facing down
Monitor/Arm pops up
Step 1
Check and make sure your monitor is 13”-27”(for Model HNDSK1 /
HNWSS2 / HNDS5 / HNSS5 / HNTS3), weighing up to 17.6 lbs
with VESA Mounting pattern of 75x75 or 100x100
Step 2
Adjust the gas spring tension. Use the Allen Key to Adjust the screw
on the arm. Turn counter-clockwise(+) to increase gas spring tension
till it can hold the weight of your monitor.
This solution can be applied ALL HUANUO gas spring dual and single
monitor mounts like HNDSK1 / HNWSS2 / HNDS5 / HNSS5 /
HNTS3.
You may need to turn the screw by many circles to tighten the arm
(1 1/5 cirlcles 1 lbs)
Use the Allen Key to Adjust the screw on the arm. Turn clockwise(-)
to reduce gas spring tension till the monitor can stay at the position
needed.
This solution can be applied ALL HUANUO gas spring dual and single
monitor mounts like HNDSK1 / HNWSS2 / HNDS5 / HNSS5 /
HNTS3.
You may need to turn the screw by many circles to loosen the
arm (1 1/5 cirlcles 1 lbs)
Fall down
Upward
VESA : 75x75 100x100
Max

Case Solution
Case Solution
For HNDSK1: Adjust one arm, the other arm also moves
For HNDSK1 / HNWSS2 :
The arm connection part is too tight and arm can not move;
The arm connection part is too loose and arm can not fix
Adjust the screw under the arm connection. If it’s too tight, then
loose the screw and if it’s too loose, then tight the screw
Step 1. Check if there is something like oil on the post, keep the post clean
Step 2. Tighten the screw on the back of the white arm support
Step 3. Make sure screws on each side of the arms are NOT TOO TIGHT
Do not tighten the screws when installing this part to
prevent the upper cap from rupturing.
In general, do not exceed 6 cirlcles
Tight or loose
Don't screw too tight
Step 2
Tighten
Step 3
loose
CAUTION!
!
Don't screw hard and
keep swivel function
S=3mm
Don't screw hard and
keep swivel function
S=3mm

Case Solution
For HNDSK1: Stand is not high enough The pole for HNDSK1 is 12.2”(310 mm) in length. The max height
from VESA center to the desktop is 23.6”.
Case Solution
Bolt/screw stripped
Cable clip cracks
Other accessories damaged or missing
Please don’t hesitate to CONTACT us at [email protected] or
800-556-0533 Mon-Fri 10am - 6pm (PST) (USA) with your order id
and shipping information and we will soon send you the replacement
of the parts needed.This solution can be applied to ALL HUANUO
products.
12.2”
23.6”
Case Solution
75X75
100X100
VESA plates are not compatible
Case A: Your monitor VESA holes are over 100*100mm
Case B: Your monitor VESA holes are over 100*100mm or
has no VESA holes at all
Solution A: If your monitor VESA holes are no larger than 200*200,
you can use a HUANUO VESA Adapter Extension Plate to solve this
problem. Please search “HNMUA2” on Amazon and get this
extension plate for installation.
Solution B: If your monitor size is between 13”and 27”, you can
use a HUANUO Adapter Kit to solve this problem. Please search
“HNMUA1” on Amazon and get the adapter kit for your monitor.