Huawei Ascend G6 Dimensions

HUAWEI G6-U10 Smartphone FAQs
Issue 01 (2014-02-10)
Huawei Confidential
Page i of 72
HUAWEI G6 Smartphone FAQs
Issue
01
Date
2014-02-10

HUAWEI G6-U10 Smartphone FAQs
Issue 01 (2014-02-10)
Huawei Confidential
Page ii of 72
Contents
1 Basics ...............................................................................................................................................1
1.1 In what colors is the G6 available?...............................................................................................................................1
1.2 What are the selling points of the G6?..........................................................................................................................1
1.3 Phone buttons ...............................................................................................................................................................1
1.4 Installation ....................................................................................................................................................................3
1.5 Home screen .................................................................................................................................................................4
1.5.1 How do I quickly add or delete a home screen? ........................................................................................................4
1.5.2 How do I add a widget to a home screen? .................................................................................................................4
1.6 Contacts........................................................................................................................................................................5
1.6.1 How do I create contacts and use photos as callee IDs? ............................................................................................5
1.6.2 How do I export and import contacts in a UIM card?................................................................................................6
1.6.3 How many contacts can I have in my phone or in my UIM card?.............................................................................7
1.6.4 How do I set group contacts?.....................................................................................................................................7
1.6.5 How do I manage (copy/back up) contacts? ..............................................................................................................8
1.7 Text Messages...............................................................................................................................................................9
1.7.1 How do I change the input method when composing a text message? ......................................................................9
1.7.2 How do I delete or lock a message within a conversation? .......................................................................................9
1.7.3 How do I forward a message or send a mass message?.............................................................................................9
1.7.4 How many characters are allowed in a text message? .............................................................................................10
1.7.5 How many text messages can be saved on my phone?............................................................................................10
1.7.6 How do I set the SMS center number? .................................................................................................................... 11
1.8 Calling ........................................................................................................................................................................12
1.8.1 How do I record a call?............................................................................................................................................12
1.8.2 What can I do during a call and how do I switch between calls?.............................................................................12
1.9 Multimedia Messages.................................................................................................................................................12
1.9.1 Sending a Multimedia Message...............................................................................................................................12
1.9.2 I failed to send or receive a multimedia message. What should I do? .....................................................................12
1.9.3 Is a multimedia message limited by its file size, format, or resolution? ..................................................................13
1.9.4 Where is the attachment of a multimedia message stored?......................................................................................13
1.10 Music........................................................................................................................................................................14
1.10.1 What are the meanings of Artists, Albums, Folders, Scan for songs, and Playlists?..............................................14
1.10.2 How do I create a playlist? ....................................................................................................................................14
1.10.3 What playback modes does my phone support? ....................................................................................................14

HUAWEI G6-U10 Smartphone FAQs
Issue 01 (2014-02-10)
Huawei Confidential
Page iii of 72
1.10.4 How do I play music in the background, exit music, and synchronize lyrics? ......................................................15
1.11 Camera......................................................................................................................................................................15
1.11.1 Do cameras work if my phone does not have an SD card?....................................................................................15
1.11.2 Why cannot I open some pictures or video files on my phone?.............................................................................15
1.11.3 How do I change the default save path of photos and video files? ........................................................................15
1.11.4 How do I edit a photo or video file? Can I add a frame to a photo? ......................................................................16
1.11.5 Can my phone play an HD video? .........................................................................................................................16
1.11.6 Can I mute the shutter sound?................................................................................................................................16
1.11.7 How do I switch between front and rear cameras? ................................................................................................16
1.11.8 What video formats and sizes do cameras support?...............................................................................................16
1.11.9 What picture formats and resolutions do cameras support?...................................................................................17
1.12 Streaming media .......................................................................................................................................................17
1.12.1 Can streaming media continue to play in a call?....................................................................................................17
1.12.2 Why cannot some streaming media be played on my phone? ...............................................................................17
1.12.3 The quality of streaming media played online is poor. Why?................................................................................18
1.12.4 Will the memory become insufficient if my phone is playing and downloading online streaming media at the
same time?........................................................................................................................................................................18
1.13 Bluetooth ..................................................................................................................................................................18
1.13.1 What formats of data files can be transmitted over Bluetooth? .............................................................................18
1.13.2 How do I transmit a data file over Bluetooth?.......................................................................................................18
1.13.3 Why cannot my phone be found by other phones? ................................................................................................20
1.13.4 What is the Bluetooth's working range? ................................................................................................................21
1.13.5 Why cannot my phone be paired with other Bluetooth devices?...........................................................................22
1.13.6 Can I connect my phone to a computer using Bluetooth for file transmission? Can I access the Internet on my
phone when the connection is established?.......................................................................................................................22
1.14 GPS Navigation ........................................................................................................................................................22
1.14.1 What is the navigation software that comes with my phone?................................................................................22
1.14.2 What should I do if the data of the navigation software is lost or if the license file or activation code is lost?.....22
1.14.3 The navigation software fails to receive signals from GPS satellites. What should I do? .....................................22
1.15 Does my phone support FM radio? How do I manually search for channels and save them on my phone? ............22
1.16 Can I switch themes of my phone or use live wallpapers? .......................................................................................24
1.17 Does my phone support video calls and video chats?...............................................................................................26
1.18 How do I take a screenshot? .....................................................................................................................................26
1.19 Does my phone support flash videos or flash players?.............................................................................................26
1.20 Headset line sequence...............................................................................................................................................26
2 Common Settings........................................................................................................................27
2.1 Email...........................................................................................................................................................................27
2.1.1 Email Settings..........................................................................................................................................................27
2.1.2 Can I view an email offline?....................................................................................................................................30
2.1.3 Gmail (not preset in China versions) .......................................................................................................................30
2.1.4 How do I synchronize contacts and calendars? What should I do if synchronization fails?....................................30
2.2 Wi-Fi Settings.............................................................................................................................................................31

HUAWEI G6-U10 Smartphone FAQs
Issue 01 (2014-02-10)
Huawei Confidential
Page iv of 72
2.2.1 How do I access the Internet using Wi-Fi? ..............................................................................................................31
2.2.2 What is the Wi-Fi protocol that my phone supports?...............................................................................................32
2.2.3 My phone is connected to a Wi-Fi network but I cannot open web pages. Why? ...................................................32
2.2.4 I cannot find Wi-Fi signals. What should I do? .......................................................................................................32
2.2.5 How do I know whether my phone uses the UIM card or the Wi-Fi connection to access the Internet?.................32
2.2.6 Why cannot I connect to Wi-Fi? ..............................................................................................................................32
2.2.7 My phone is disconnected from Wi-Fi in standby mode. What should I do? ..........................................................32
2.3 Network sharing and portable hotspot ........................................................................................................................33
2.4 Internet access using Wi-Fi with a static IP address ...................................................................................................33
2.5 Can my phone work as a modem to provide Internet access for computers? .............................................................34
2.6 Ringtone settings ........................................................................................................................................................35
2.6.1 How do I set the incoming call ringtone? ................................................................................................................35
2.6.2 How do I set incoming call and message vibrations? ..............................................................................................36
2.6.3 How do I set a song as a ringtone for incoming calls or new messages?.................................................................36
2.6.4 How do I set the group ringtone?.............................................................................................................................37
2.6.5 How do I disable keypad tones? ..............................................................................................................................37
2.7 Language and Keyboard.............................................................................................................................................38
2.7.1 What languages does the phone support? How do I change the phone language? ..................................................38
2.7.2 I installed a new text input method but cannot use it. Why?....................................................................................39
2.7.3 How do I change the system font size?....................................................................................................................40
2.7.4 What text input methods is pre-installed on my phone?..........................................................................................40
2.8 Internet Access............................................................................................................................................................40
2.8.1 How do I clear my browser's cache and web history? .............................................................................................40
2.8.2 How do I set my phone to full-screen mode and how do I set bookmarks ..............................................................41
2.8.3 How do I log in to may e-mail box with my phone? ...............................................................................................41
2.8.4 Dose my phone supports logging in to an online bank? ..........................................................................................42
2.8.5 How do I save an image from a web page? .............................................................................................................42
2.8.6 How do I set my browser's home page?...................................................................................................................42
2.8.7 How do I save a web page for offline reading? .......................................................................................................43
2.8.8 How do I set network-related parameters? ..............................................................................................................43
2.8.9 How do I enable or disable data services? ...............................................................................................................43
2.8.10 How do I enable or disable my phone's mobile data connection? .........................................................................44
2.8.11 Can I use my phone to access the Internet during a call?.......................................................................................44
2.8.12 What limitations to data services does my phone have?........................................................................................44
2.8.13 How do I set the VPN? ..........................................................................................................................................44
2.9 Screen Lock................................................................................................................................................................45
2.9.1 How do I enable a screen lock that must be unlocked using a PIN?........................................................................45
2.9.2 How do I use the Face Unlock function?.................................................................................................................46
2.9.3 How do I enable a screen lock that must be unlocked using a pattern? ...................................................................46
2.9.4 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock
the phone by sending an email from my Gmail? ..............................................................................................................47
2.9.5 How do I lock and unlock the screen?.....................................................................................................................47

HUAWEI G6-U10 Smartphone FAQs
Issue 01 (2014-02-10)
Huawei Confidential
Page v of 72
2.10 Alarm Clock..............................................................................................................................................................48
2.10.1 How do I add or delete an alarm? ..........................................................................................................................48
2.10.2 Will the alarm go off when my phone is powered off?..........................................................................................48
2.11 Application Programs................................................................................................................................................48
2.11.1 What application formats does my phone support? Can I install JAVA applications? ...........................................48
2.11.2 How do I obtain third-party applications? .............................................................................................................49
2.11.3 How do I select the installation location of an application?...................................................................................49
2.11.4 How do I install, manage, and uninstall applications?...........................................................................................49
2.11.5 I cannot install an application, why, and how do I solve the problem?..................................................................50
2.12 Third-party applications............................................................................................................................................51
2.12.1 Can I install third-party applications to a microSD card? If so, will running these third-party applications take up
my phone's memory?........................................................................................................................................................51
2.12.2 Why does not my phone display the home locations of some phone numbers? ....................................................51
2.12.3 Can I log in to my online bank account from my phone?......................................................................................51
2.13 Data Backup and Recovery.......................................................................................................................................51
2.13.1 How do I backup and restore contacts? .................................................................................................................51
2.13.2 Can I back up my contact groups?.........................................................................................................................52
2.13.3 How do I use All Backup?.....................................................................................................................................52
2.13.4 What data can be backed up on my phone?...........................................................................................................52
2.13.5 What data can be restored to my phone? ...............................................................................................................52
2.14 Task Manager............................................................................................................................................................53
2.14.1 What functions does Task Manger provide?..........................................................................................................53
2.14.2 How do I open Task Manager? ..............................................................................................................................53
2.14.3 What does the Task Manager screen look like? .....................................................................................................54
2.14.4 What can I do on the Task Manager screen?..........................................................................................................54
2.15 Weather.....................................................................................................................................................................55
2.16 Developer Options....................................................................................................................................................56
2.17 Clock Synchronization..............................................................................................................................................56
2.18 Can I use my phone as a USB flash drive?...............................................................................................................56
2.19 How do I free up my phone's internal storage space?...............................................................................................56
2.20 How do I adjust the screen brightness?.....................................................................................................................57
2.21 How does my phone's key backlight save battery power?........................................................................................57
2.22 How do I set my phone to airplane mode?................................................................................................................57
2.23 How do I restore my phone to the factory setting? ...................................................................................................58
2.24 How do I enter and exit safe mode?..........................................................................................................................58
2.25 How do I use the HiSuite function?..........................................................................................................................58
2.26 How do I use the HDMI?..........................................................................................................................................58
2.27 How do I use TV-OUT?............................................................................................................................................59
2.28 How do I use OTG?..................................................................................................................................................59
2.29 How do I read the status indicator?...........................................................................................................................59
2.30 Can I use other chargers to charge my phone?..........................................................................................................59
2.31 What are the special features of my phone?..............................................................................................................59