Huawei Ascend G620S-L01 Dimensions

HUAWEI G620S-L01/L02/L03
Smartphone FAQs
Issue
01
Date
2014-09-10
HUAWEI TECHNOLOGIES CO., LTD.

Issue 01 (2014-09-10)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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Copyright © Huawei Technologies Co., Ltd. 2014. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:
http://www.huawei.com
Email:
[e-mail]

HUAWEI G620S-L01/L02/L03 Smartphone FAQs
Contents
Issue 01 (2014-09-10)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
ii
Contents
1 Basics.......................................................................................................................................... 1
1.1 Color Schemes ...................................................................................................................................................... 1
1.2 Hardware and Software Specifications................................................................................................................... 1
1.2.1 Hardware Specifications..................................................................................................................................... 1
1.2.2 Software Specifications ...................................................................................................................................... 5
1.3 Selling Points ........................................................................................................................................................ 6
1.4 Your Phone at a Glance.......................................................................................................................................... 6
1.5 Installation ............................................................................................................................................................ 7
1.6 Home Screen......................................................................................................................................................... 8
1.6.1 How do I quickly add or delete a home screen?................................................................................................... 8
1.6.2 Application List.................................................................................................................................................. 9
1.6.3 Editing the Application List on Home Screens....................................................................................................11
1.6.4 How do I add a shortcut to the home screen?......................................................................................................11
1.7 Contacts...............................................................................................................................................................12
1.7.1 Creating a Contact and Assigning a Photo to a Contact.......................................................................................12
1.7.2 How do I import contacts from and export contacts to a micro-SIM card?...........................................................14
1.7.3 How many contacts does my phone support?......................................................................................................16
1.7.4 How do I set group contacts?.............................................................................................................................16
1.7.5 How do I manage (copy and back up) contacts? .................................................................................................17
1.8 Text messaging.....................................................................................................................................................19
1.8.1 How do I edit an SMS message?........................................................................................................................19
1.8.2 How do I delete or lock an SMS message in a conversation? How do I delete multiple conversations
simultaneously? .........................................................................................................................................................20
1.8.3 How do I forward an SMS message, send a mass message to multiple recipients, or save an SMS message as a
draft? How many recipients at most can I send an SMS message to at a time? .............................................................20
1.8.4 How many characters are allowed in an SMS message?......................................................................................22
1.8.5 How many SMS messages can be saved in my phone? .......................................................................................22
1.8.6 How do I set the SMS center number?................................................................................................................22
1.9 Calls.....................................................................................................................................................................22
1.9.1 How do I record a call? Where is the storage path?.............................................................................................22
1.9.2 What can I make a three-way calling, and how do I switch among calls? ............................................................23
1.9.3 Does my phone support dual micro-SIM cards?..................................................................................................23
1.10 Multimedia Messaging .......................................................................................................................................23

HUAWEI G620S-L01/L02/L03 Smartphone FAQs
Contents
Issue 01 (2014-09-10)
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Copyright © Huawei Technologies Co., Ltd.
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1.10.1 How do I send a multimedia message?.............................................................................................................23
1.10.2 I failed to send or receive a multimedia message. What should I do?.................................................................25
1.10.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message?......26
1.10.4 Where are my multimedia messages' attachments saved?..................................................................................26
1.11 Music.................................................................................................................................................................26
1.11.1 How are my songs sorted?................................................................................................................................26
1.11.2 How do I create a playlist?...............................................................................................................................27
1.11.3 What playing modes does my phone support?...................................................................................................28
1.11.4 How do I play songs in the background, quit Music, and view the lyrics when a song is playing?......................28
1.12 Camera...............................................................................................................................................................28
1.12.1 If my phone has no microSD card installed, can I take pictures or shoot videos? ...............................................28
1.12.2 My phone cannot open some photos or videos. Why? .......................................................................................29
1.12.3 Where are my photos and videos saved? Can I change the save location?..........................................................29
1.12.4 How do I edit a photo or video? .......................................................................................................................29
1.12.5 Does my phone support HD videos?.................................................................................................................29
1.12.6 Can I turn off the shutter sound?.......................................................................................................................29
1.12.7 How do I switch between front and rear cameras? ............................................................................................29
1.12.8 What video formats and resolutions does my phone support?............................................................................30
1.12.9 What picture formats and resolutions does my phone support?..........................................................................30
1.13 Streaming media.................................................................................................................................................30
1.13.1 Will my phone stop playing streaming media when a call comes in? If yes, will it resume playing when the call
ends? .........................................................................................................................................................................30
1.13.2 Why can't my phone play some streaming media? ............................................................................................30
1.13.3 What may cause poor quality of online streaming media played on my phone? .................................................31
1.13.4 Will playing online streaming media take up my phone's storage space? ...........................................................31
1.14 Bluetooth............................................................................................................................................................31
1.14.1 What files can be transmitted using Bluetooth?.................................................................................................31
1.14.2 How do I send data using Bluetooth?................................................................................................................31
1.14.3 My phone cannot be discovered by other Bluetooth devices. Why?...................................................................32
1.14.4 What is the Bluetooth working range?..............................................................................................................33
1.14.5 I cannot pair my phone with other Bluetooth devices. Why? .............................................................................33
1.15 GPS navigation...................................................................................................................................................33
1.15.1 What navigation applications does my phone come with?.................................................................................33
1.15.2 What can I do if the navigation application experiences data loss? What should I do if the authorization file or
activation code is lost? ...............................................................................................................................................33
1.15.3 What can I do if the navigation application on my phone cannot receive signals from GPS satellites?................33
1.16 Does my phone support FM radio? If yes, how do I save manually found stations?..............................................34
1.17 Can I download themes to my phone? Does my phone support live wallpapers? ..................................................34
1.18 Does my phone support video calls or video chats? .............................................................................................35
1.19 Can I take a screenshot? If yes, how? ..................................................................................................................35
1.20 Does my phone support flash playback? If not, can I install a third-party flash player for flash playback?.............36
1.21 What line order does the headset use? .................................................................................................................36

HUAWEI G620S-L01/L02/L03 Smartphone FAQs
Contents
Issue 01 (2014-09-10)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
iv
2 Common settings.................................................................................................................... 37
2.1 Email ...................................................................................................................................................................37
2.1.1 How do I configure email settings?....................................................................................................................37
2.1.2 Can I view emails when no Internet connection is available on my phone? .........................................................44
2.1.3 How do I synchronize contacts and calendar events?..........................................................................................44
2.2 Wi-Fi Setting........................................................................................................................................................45
2.2.1 How do I connect my phone to a Wi-Fi network? ...............................................................................................45
2.2.2 What Wi-Fi protocols does my phone support?...................................................................................................46
2.2.3 I cannot open web pages sometimes over a Wi-Fi connection. Why?...................................................................46
2.2.4 I have turned on Wi-Fi on my phone, but it cannot detect signals from Wi-Fi hotspots. What can I do?................46
2.2.5 How do I know whether my phone is using its mobile data connection or a Wi-Fi connection to access the Internet?
..................................................................................................................................................................................47
2.2.6 I cannot connect to a Wi-Fi hotspot. Why? .........................................................................................................47
2.2.7 My phone's Wi-Fi connection automatically disconnects after the screen times out. What can I do?.....................47
2.3 Can I use my phone as a mobile Wi-Fi hotspot and access the Internet from another device using my phone's data
connection?................................................................................................................................................................49
2.4 How do I connect my phone to a Wi-Fi hotspot with a static IPaddress to access the Internet?...............................50
2.5 How do I set my phone to work as a modem and provide Internet access for computers? .......................................51
2.6 Tone Settings........................................................................................................................................................52
2.6.1 How do I set the phone ringtone?.......................................................................................................................52
2.6.2 How do I turn on or off vibration for incoming calls and messages?....................................................................53
2.6.3 How do I set a custom audio file as the ringtone or notification tone? .................................................................54
2.6.4 How do I set the ringtone for a contact group?....................................................................................................55
2.6.5 How do I disable touch sounds?.........................................................................................................................55
2.7 Language and Keyboard.......................................................................................................................................56
2.7.1 What languages does my phone support? How do I change the phone language? ................................................56
2.7.2 I installed a new text input method but cannot use it. Why? ................................................................................57
2.7.3 How do I change the system font size?...............................................................................................................58
2.7.4 What text input methods does my phone support? ..............................................................................................59
2.7.5 Does my phone support the stroke input method?...............................................................................................59
2.7.6 How do I turn off the key press sound?...............................................................................................................61
2.8 Internet access......................................................................................................................................................62
2.8.1 How do I clear my browser's cache and browsing history?..................................................................................62
2.8.2 How do I view a web page in full screen or save a web page to bookmarks? .......................................................62
2.8.3 Can I log in to my email account using the browser on my phone?......................................................................63
2.8.4 Can I log in to my online banking account from my phone?................................................................................63
2.8.5 How do I save an image from a web page?.........................................................................................................63
2.8.6 How do I set my browser's home page?..............................................................................................................64
2.8.7 How do I save a web page for offline reading? ...................................................................................................65
2.8.8 How do I configure network settings? ................................................................................................................65
2.8.9 How do I enable or disable the data service? ......................................................................................................66
2.8.10 How do I view my phone's data service status or turn off the data service?........................................................66

HUAWEI G620S-L01/L02/L03 Smartphone FAQs
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Copyright © Huawei Technologies Co., Ltd.
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2.8.11 Can I use my phone to access the Internet during a call?...................................................................................67
2.8.12 What restrictions are on the data service (for example, the CDMA dual-card phone cannot connect to a GSM
network)?...................................................................................................................................................................67
2.8.13 What does a VPN do? How do I set VPN parameters?......................................................................................67
2.9 Screen lock...........................................................................................................................................................68
2.9.1 How do I enable a screen lock that must be unlocked using a PIN?.....................................................................68
2.9.2 How do I use the Face Unlock function? ............................................................................................................69
2.9.3 How do I enable a screen lock that must be unlocked using a pattern? ................................................................69
2.9.4 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock
the phone by sending an email from my Gmail?..........................................................................................................70
2.9.5 How do I lock and unlock the screen?................................................................................................................71
2.10 Alarm.................................................................................................................................................................71
2.10.1 How do I add and remove an alarm? ................................................................................................................71
2.10.2 Will the alarms go off when my phone is powered off?.....................................................................................72
2.11 Applications........................................................................................................................................................72
2.11.1 What application formats does my phone support? Is JAVA supported?.............................................................72
2.11.2 How do I download third-party applications?....................................................................................................72
2.11.3 Can I change the default installation location for applications?..........................................................................73
2.11.4 How do I install, manage, and uninstall applications? .......................................................................................73
2.11.5 Why cannot I install an application?.................................................................................................................73
2.11.6 Which software is preconfigured in my phone? Which software is provided by the carrier? Which software does
my phone come with? Which software can be uninstalled?..........................................................................................73
2.12 Task manager......................................................................................................................................................74
2.12.1 What applications can be managed? .................................................................................................................74
2.12.2 How do I access the application management screen?.......................................................................................74
2.12.3 What does the application management screen look like? .................................................................................75
2.12.4 What can I do on the application management screen?......................................................................................75
2.13 Weather Lock .....................................................................................................................................................75
2.14 Developer options...............................................................................................................................................76
2.15 Can I synchronize my phone's date and time with the network? ...........................................................................78
2.16 Can I use my phone as a USB flash drive? ..........................................................................................................78
2.17 How do I free up the internal storage?.................................................................................................................79
2.18 How do I adjust the screen brightness?................................................................................................................79
2.19 Does my phone support any power-saving functions for key backlight?...............................................................80
2.20 How do I turn on or off airplane mode?...............................................................................................................80
2.21 How do I restore my phone to its default settings?...............................................................................................81
2.22 How do I enter and exit safe mode?.....................................................................................................................82
2.23 Does my phone support HDMI?..........................................................................................................................82
2.24 Does my phone support TV-out?.........................................................................................................................82
2.25 Does my phone support OTG?............................................................................................................................82
2.26 Can I use power adapters other than the included one to charge my phone? .........................................................82
2.27 What are the special features of my phone?.........................................................................................................82

HUAWEI G620S-L01/L02/L03 Smartphone FAQs
Contents
Issue 01 (2014-09-10)
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Copyright © Huawei Technologies Co., Ltd.
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2.28 How do I operate the screen if the Talkback mode is enabled? .............................................................................83
2.28.1 Talkback mode.................................................................................................................................................83
2.28.2 How do I enable the Talkback mode? ...............................................................................................................83
2.28.3 How do I turn pages in Talkback mode?...........................................................................................................84
2.28.4 How do I disable the Talkback mode? ..............................................................................................................84
2.28.5 How do I unlock the screen in Talkback mode?................................................................................................86
2.28.6 How do I use the Status bar?............................................................................................................................87
3 Others....................................................................................................................................... 88
3.1 How do I save battery power?...............................................................................................................................88
3.2 How do I reduce my mobile data usage? ...............................................................................................................88
3.3 My phone runs slow..............................................................................................................................................88
3.4 My customized wallpaper automatically stretches. ................................................................................................89
3.5 How do I enter recovery mode to restore my phone to its factory settings?.............................................................89
3.6 Can I scan a QR code using my phone?.................................................................................................................89
3.7 Does my phone support 3D acceleration?..............................................................................................................89
3.8 How do I know whether my phone has been rooted? .............................................................................................89
3.9 Can I use my phone for recording?........................................................................................................................89
3.10 Does my phone come with a protective film? ......................................................................................................89
3.11 Does my phone support mobile TV?....................................................................................................................90
3.12 Can I view and edit Word, Excel, PPT, and PDF files on my phone?....................................................................90
3.13 How are the phone ROM and RAM allocated?....................................................................................................90
3.14 How do I check the available space in the internal storage and microSD card?.....................................................92

HUAWEI G620S-L01/L02/L03 Smartphone FAQs
1 Basics
Issue 01 (2014-09-10)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
1
1 Basics
1.1 Color Schemes
Black and white.
1.2 Hardware and Software Specifications
1.2.1 Hardware Specifications
Item
Specifications
Shape
Bar-type
LCD
Size: 5.0 inches
Color: 16 M colors
Resolution: 1280 x 720
Touch-sensitive
screen
Capacitive 10-Point Touch-sensitive screen
Color
Black/White
Dimensions
142.95 mm (L) x 72.05 mm (W) x 8.5 mm (T)
Weight
About 160 g (including the battery)
Frequency band
HUAWEI G620S-L01:
LTE FDD Band 3: 1710–1785 MHz (UL), 1805–1880 MHz (DL)
LTE FDD Band 7: 2500–2570 MHz (UL), 2620–2690 MHz (DL)
LTE FDD Band 8: 880–915 MHz (UL), 925–960 MHz (DL)
LTE FDD Band 20: 832–862 MHz (UL), 791–821 MHz (DL)
WCDMA Band 1 (WCDMA 2100): 1920–1980 MHz (UL), 2110–2170 MHz (DL)
WCDMA Band 8 (WCDMA 900): 880–915 MHz (UL), 925–960 MHz (DL)
GSM (GSM 850): 824–849 MHz (UL), 869–894 MHz (DL)
EGSM (GSM 900): 880–915 MHz (UL), 925–960 MHz (DL)

HUAWEI G620S-L01/L02/L03 Smartphone FAQs
1 Basics
Issue 01 (2014-09-10)
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Item
Specifications
DCS (GSM 1800): 1710–1785 MHz (UL), 1805–1880 MHz (DL)
PCS (GSM 1900): 1850–1910 MHz (UL), 1930–1990 MHz (DL)
HUAWEI G620S-L02:
LTE FDD Band 1: 1920–1980 MHz (UL), 2110–2170 MHz (DL)
LTE FDD Band 3: 1710–1785 MHz (UL), 1805–1880 MHz (DL)
LTE FDD Band 5: 824–849 MHz (UL), 869–894 MHz (DL)
LTE FDD Band 7: 2500–2570 MHz (UL), 2620–2690 MHz (DL)
WCDMA Band 1 (WCDMA 2100): 1920–1980 MHz (UL), 2110–2170 MHz (DL)
WCDMA Band 5 (WCDMA 850): 824–849 MHz (UL), 869–894 MHz (DL)
WCDMA Band 8 (WCDMA 900): 880–915 MHz (UL), 925–960 MHz (DL)
GSM (GSM 850): 824–849 MHz (UL), 869–894 MHz (DL)
EGSM (GSM 900): 880–915 MHz (UL), 925–960 MHz (DL)
DCS (GSM 1800): 1710–1785 MHz (UL), 1805–1880 MHz (DL)
PCS (GSM 1900): 1850–1910 MHz (UL), 1930–1990 MHz (DL)
HUAWEI G620S-L03:
LTE FDD Band 2: 1850–1910 MHz (UL), 1930–1990 MHz (DL)
LTE FDD Band 4: 1710–1755 MHz (UL), 2110–2155 MHz (DL)
LTE FDD Band 7: 2500–2570 MHz (UL), 2620–2690 MHz (DL)
WCDMA Band 5 (WCDMA 850): 824–849 MHz (UL), 869–894 MHz (DL)
WCDMA AWS: 1710–1755 MHz (UL), 2110–2155 MHz (DL)
WCDMA Band 2 (WCDMA 1900): 1850–1910 MHz (UL), 1930–1990 MHz (DL)
WCDMA Band 1 (WCDMA 2100): 1920–1980 MHz (UL), 2110–2170 MHz (DL)
GSM (GSM 850): 824–849 MHz (UL), 869–894 MHz (DL)
EGSM (GSM 900): 880–915 MHz (UL), 925–960 MHz (DL)
DCS (GSM 1800): 1710–1785 MHz (UL), 1805–1880 MHz (DL)
PCS (GSM 1900): 1850–1910 MHz (UL), 1930–1990 MHz (DL)
Maximum transmit
power
HUAWEI G620S-L01:
LTE FDD Band 3/Band 7/Band 8/ Band 20: 19.5–25 dBm (Power Class 3)
WCDMA: +24 dBm (Power Class 3)
GSM/EGSM (GSM/GPRS 850/900): +33 dBm (Power Class 4)
DCS/PCS (GSM/GPRS 1800/1900): +30 dBm (Power Class 1)
HUAWEI G620S-L02:
LTE FDD Band 1/ Band 5: 21–25 dBm (Power Class 3)
LTE FDD Band 3/Band 7: 19.5–25 dBm (Power Class 3)
WCDMA: +24 dBm (Power Class 3)
GSM/EGSM (GSM/GPRS 850/900): +33 dBm (Power Class 4)
DCS/PCS (GSM/GPRS 1800/1900): +30 dBm (Power Class 1)
HUAWEI G620S-L03:
LTE FDD Band 2/Band 7: 19.5–25 dBm (Power Class 3)

HUAWEI G620S-L01/L02/L03 Smartphone FAQs
1 Basics
Issue 01 (2014-09-10)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
3
Item
Specifications
LTE FDD Band 4: 21–25 dBm (Power Class 3)
WCDMA: +24 dBm (Power Class 3)
Static sensitivity:
HUAWEI G620S-L01:
LTE FDD Band 3: better than –101.7 dBm/1.4 MHz
LTE FDD Band 7: better than –98 dBm/5 MHz
LTE FDD Band 8: better than –102.2 dBm/1.4 MHz
LTE FDD Band 20: better than –97 dBm/5 MHz
WCDMA Band 1 (WCDMA 2100): better than –106.7 dBm/3.84 MHz
WCDMA Band 8 (WCDMA 900): better than –103.7 dBm/3.84 MHz
GSM /EGSM/DCS/PCS (GSM 850/900/1800/1900): better than –102 dBm/200 kHz
HUAWEI G620S-L02:
LTE FDD Band 1: better than –100 dBm/5 MHz
LTE FDD Band 3: better than –101.7 dBm/1.4 MHz
LTE FDD Band 5: better than –103.2 dBm/1.4 MHz
LTE FDD Band 7: better than –98 dBm/5 MHz
WCDMA Band 1 (WCDMA 2100): better than –106.7 dBm/3.84 MHz
WCDMA Band 5 (WCDMA 850): better than –104.7 dBm/3.84 MHz
WCDMA Band 8 (WCDMA 900): better than –103.7 dBm/3.84 MHz
GSM /EGSM/DCS/PCS (GSM 850/900/1800/1900): better than –102 dBm/200 kHz
HUAWEI G620S-L03:
LTE FDD Band 2: better than –102.7 dBm/1.4 MHz
LTE FDD Band 4: better than –104.7 dBm/1.4 MHz
LTE FDD Band 7: better than –98 dBm/5 MHz
WCDMA Band 1 (WCDMA 2100): better than –106.7 dBm/3.84 MHz
WCDMA Band 2 (WCDMA 1900): better than –104.7 dBm/3.84 MHz
WCDMA Band 5 (WCDMA 850): better than –104.7 dBm/3.84 MHz
WCDMA AWS: better than –106.7 dBm/3.84 MHz
GSM /EGSM/DCS/PCS (GSM 850/900/1800/1900): better than –102 dBm/200 kHz
Network rate
FDD LTE: Cat.4 (single carrier) 150 Mbit/s DL, 50 Mbit/s UL
UMTS: DC-HSPA+ Cat.24 42 Mbit/s DL, Cat.6 5.76 Mbit/s UL
EDGE Class 12: 236.8 kbit/s (UL), 236.8 kbit/s (DL)
SIM card
interface
Micro SIM card
External interface
Standard micro USB, microSD card slot, 3.5 mm headset
External memory
support
microSD Card (up to 32 GB)
Processor
Qualcomm® MSM8916™, 1.2 GHz Quad-core CPU
Memory
ROM: 8 GB