Huawei U3900 Installation guide

U3900 FAQ
文档密级：内部公开
2008-07-01
Internal document, don‟t spread
without permission
Page1, Total11 Pages
U3900 FAQ (Consumer Cellular Ver.)
V1.0
Prepared by:
Date：
Reviewed by:
Date：
Approved by:
Date：
华为技术有限公司
Huawei Technologies Co., Ltd.
版权所有 侵权必究
All rights reserved

U3900 FAQ
文档密级：内部公开
2008-07-01
Internal document, don‟t spread
without permission
Page2, Total11 Pages
CHEPTER 1
1BATTERY、SIM/USIM CARD、SD CARD......................................................................................5
1.1 ABOUT U3900'S BATTERY：.................................................................................. 5
1.2 WHAT IS THE MAXIMUM CAPABILITY THAT THE U3900 SUPPORTS?............................. 5
1.3 WHAT IS THE BUILT-IN STORAGE CAPACITY OF THE PHONE?....................................... 5
2CALLS.....................................................................................................................................................5
2.1 HOW CAN IDUMB THE RING BUT NOT REJECT THE PHONE DURING A CALL? ............... 5
2.2 HOW TO USE THE HANDFREE FUNCTION?.................................................................. 5
2.3 HOW CAN IMAKE MY VOICE MUTE?......................................................................... 5
2.4 HOW TO SET THE PHONE IN ANSWER MODE?.............................................................. 5
2.5 HOW TO SET THE PHONE IN HEADSET AUTO ANSWER?................................................ 6
2.6 HOW TO DIAL A NEW NUMBER DURING A CALL?........................................................ 6
2.7 HOW TO SWITCH AMONG CALLS?............................................................................. 6
2.8 HOW TO MAKE A CONFERENCE CALL?...................................................................... 6
2.9 HOW TO MAKE A RECORD DURING A CALL?............................................................... 6
3CONTACTS............................................................................................................................................7
3.1 WHAT‟S THE STORAGE CAPACITY OF THE CONTACTS?................................................ 7
3.2 HOW TO KNOW THE MEMORY STATUS OF CONTACTS?................................................ 7
3.3 HOW TO BACKUP AND RESTORE CONTACTS?............................................................. 7
4TEXT MESSAGE, PICTURE MESSAGE（SMS,MMS）...............................................................7
4.1 WHAT‟S PUSH MESSAGE?....................................................................................... 7
4.2 HOW TO SET SMS CENTRE?..................................................................................... 7
4.3 HOW TO ENABLED/DISABLE DELIVERY REPORT?........................................................ 7
4.4 HOW TO SET MMS ACCOUNT?................................................................................. 8
5MULTIMEDIA.......................................................................................................................................8
5.1 WHAT FORMAT OF VIDEO AND AUDIO FILES COULD THE U3900 PHONE SUPPORT?......... 8

U3900 FAQ
文档密级：内部公开
2008-07-01
Internal document, don‟t spread
without permission
Page3, Total11 Pages
5.2 COULD THE U3900 PHONE SUPPORT THE MP3 PLAYING ON THE BACKGROUND?........... 8
5.3 COULD THE U3900 PHONE SUPPORT BLUETOOTH EARPHONE?.................................... 8
5.4 ARE THERE ANY LIMITS IN FILE NAME?..................................................................... 8
5.5 CAN THE SYSTEM AUTOMATICALLY FIT THE PICTURE ON THE SCREEN,WHEN ISET MY WALLPAPER?
8
5.6 WHERE ARE THE IMAGES AND VOICE RECORD SAVED?............................................... 8
5.7 HOW TO TAKE PICTURES ON THE BASIS OF TIMING?.................................................... 8
6TOOLS....................................................................................................................................................9
6.1 HOW CAN IDELAY THE SCHEDULE AND THE ALARM?HOW LONG CAN IDELAY?.......... 9
6.2 CAN THE ALARM CLOCK WORK WHEN THE POWER IS OFF?.......................................... 9
7WAP、INTERNET................................................................................................................................9
7.1 HOW CAN IUSE U3900TO SURF ON INTERNET?........................................................ 9
7.2 HOW CAN IBROWSE WAP PAGE?............................................................................ 9
7.3 HOW CAN ISAVE MY FAVORITE PAGE?..................................................................... 9
7.4 WHY ICANNOT OPEN THE FILES DOWNLOADED FROM THE WEB?................................. 9
7.5 HOW TO SEND EMAIL?............................................................................................ 9
8APPLICATIONS..................................................................................................................................10
8.1 HOW TO CHECK THE FREE SPACE?.......................................................................... 10
8.2 WHY ICANNOT INSTALL GAMES DOWNLOADED FROM INTERNET,AND SOME FILES CANNOT BE
IDENTIFIED.10
8.3 HOW TO INSTALL JAVA?...................................................................................... 10
9SECURITY ...........................................................................................................................................10
9.1 HOW TO SET MY PHONE PASSWORD?...................................................................... 10
9.2 WHAT IS THE PIN FOR ACCESSING THE HANDSET AFTER SWITCHING ON?................... 10
10 OTHERS ...............................................................................................................................................10
10.1 HOW TO TURN ON BLUETOOTH？.......................................................................... 10

U3900 FAQ
文档密级：内部公开
2008-07-01
Internal document, don‟t spread
without permission
Page4, Total11 Pages
10.2 WHAT WILL BE RESET WHEN USER CHOOSE MASTER RESET?.................................... 10
10.3 WHAT WILL BE CLEAR WHEN USER CHOOSE MASTER CLEAR?.................................. 11

U3900 FAQ
For internal use only
2008-07-01
Internal document, don‟t spread
without permission
Page5, Total 11 pages
1Battery、SIM/USIM card、SD card
1.1 About U3900's Battery：
Material: Li-ion
Capacity: 900mAh
Standby time: About 400 hours (WCDMA)/ 393 hours (GSM) (network dependant)
Talk time of voice calls: About 282 minutes (WCDMA)/ 250 minutes（GSM）(network
dependant)
Charging time with the charger: About 3.5 hours
1.2 What is the maximum capability that the U3900 supports?
The U3900 phone supports 8G Micro-SD card maximum.
1.3 What is the built-in storage capacity of the phone?
There is about 45MB for users.
2Calls
2.1 How can I dumb the ring but not reject the phone during a call?
You can press “Silence”on the right softkey.
2.2 How to use the Handfree function?
During a call, you can press the “Speaker/Normal” on the right softkey or select
“Speaker/Normal”in the option menu to switch between the loud speaker of the phone and
the earpiece.
2.3 How can I make my voice mute?
Select “mute/unmute”in the option menu to make your voice mute and restart the
conversation by pressing it again.
2.4 How to set the phone in answer mode?
Menu－＞Settings－＞Phone－＞Filp
Filp open to answer calls
Filp close to end calls

U3900 FAQ
For internal use only
2008-07-01
Internal document, don‟t spread
without permission
Page6, Total 11 pages
Menu－＞Settings－＞Call－＞Answer Mode
To answer an incoming call by press send key
To answer an incoming call by press any key
2.5 How to set the phone in headset auto answer?
Menu－＞Settings－＞Call－＞HeadsetAuto-Answer
Off --- Not auto answer an incoming call even when headset inserted
2 Seconds --- To auto answer 2 seconds after an incoming call when headset inserted
5 Seconds --- To auto answer 5 seconds after an incoming call when headset inserted
10 Seconds --- To auto answer 10 seconds after an incoming call when headset
inserted
2.6 How to dial a new number during a call?
Call waiting service needs to be supplied by the operator.
You can input the phone number directly or you can find the phone number from the
contact and press Send key. At this moment, the primary call will be hold. And you will be
switched to the new call.
2.7 How to switch among calls?
Your phone must support the function of call waiting.
Press “options”and select Swap from the pop up menu.
2.8 How to make a conference call?
Ensure that both of your phone and the SIM card support call waiting function.
First start call conversation with Party A, and then dial Party B during conversation; You
can select „Swap‟to switch conversation between the two parties, and select „Conference
Call‟to connect both PartyA and B.
2.9 How to make a record during a call?
U3900 does not support record during a call.

U3900 FAQ
For internal use only
2008-07-01
Internal document, don‟t spread
without permission
Page7, Total 11 pages
3Contacts
3.1 What‟s the storage capacity of the contacts?
1．The phone can store 1000 contacts, 20 VIPs, 10 Groups.
2．The capacity of the SIM/USIM card is related to its memory; contact your operator for
it.
3.2 How to know the memory status of Contacts?
Access menu, select Contacts OptionsMemory status
3.3 How to backup and restore Contacts?
Insert SD card，Select Menu-> Contacts Options->Manage Contacts
Back Up to Memory Card
Restore From Memory Card.
4Text Message, Picture Message（SMS,MMS）
4.1 What‟s Push Message?
Push Message is a kind of advertisement message which contains a web page link,
through which you can get relevant advertisement information. The senders are often
network service providers. When mobile phones cannot receive MMS normally, network
service providers will upload the MMS onto the server and send the Push Message to
customers. In this way, customers can read the MMS through web browsing.
Note: some Push Messages may be threatening.
4.2 How to set SMS centre?
Path：Menu->Messages->Settings->SMS->SMS Center Number
4.3 How to enabled/disable delivery report?
U3900 does not support enabled/disable delivery report.

U3900 FAQ
For internal use only
2008-07-01
Internal document, don‟t spread
without permission
Page8, Total 11 pages
4.4 How to set MMS account?
APN: Menu->Settings->Connectivity->Network Access Point
MMS account: Menu->Messages->Settings->MMS-MMS Account.
5Multimedia
5.1 What format of video and audio files could the U3900 phone support?
Video files' format: not support
Audio files‟ format: *.mp3, *.midi, *.amr, *.aac, *.wav, *.m4a
Picture files‟format: *.jpg,*.jpeg,*.jpe,*.png,*.bmp,*.wbmp,*.gif
Document files format: not support
Ebook files format: *.txt
5.2 Could the U3900 phone support the MP3 playing on the background?
U3900 support the MP3 playing on the background
5.3 Could the U3900 phone support Bluetooth earphone?
U3900 phone support Bluetooth earphone
5.4 Are there any limits in file name?
It should be less than 20 characters.
5.5 Can the system automatically fit the picture on the screen, when I set my
wallpaper?
U3900 can automatically fit the picture on the screen.
5.6 Where are the images and voice record saved?
U3900 not support record
5.7 How to take pictures on the basis of timing?
Select Menu->Multimedia->Camera to take pictures.

U3900 FAQ
For internal use only
2008-07-01
Internal document, don‟t spread
without permission
Page9, Total 11 pages
6Tools
6.1 How can I delay the Schedule and the Alarm? How long can I delay?
Press the “Snooze”.The operation of delay can be executed and the default delay time is 5
minutes.
6.2 Can the alarm clock work when the power is off?
Yes, the alarm clock can work when the power is off.
7WAP、INTERNET
7.1 How can I use U3900 to surf on internet?
You can use the browser to browse the WAP website.
7.2 How can I browse WAP page?
Enter Menu－＞Internet
Notice: Network settings are defined by operator, please get them from operator.
The Network access point references the settings in Connectivity->NetworkAccess Point.
7.3 How can I save my favorite page?
Press the “Options”and select the “Save Webpage” when you are browsing the
page.
You can select Options－＞Advanced－＞Saved pages to view it.
7.4 Why I cannot open the files downloaded from the web?
Please check the file type that U3900 supports. There are some types of files that U3900
cannot support, such as RM, and RMVB.
7.5 How to send Email?
U3900 does not support Email.

U3900 FAQ
For internal use only
2008-07-01
Internal document, don‟t spread
without permission
Page10, Total 11 pages
8Applications
8.1 How to check the free space?
Enter Menu－＞Gallery－＞Options－＞Memory status
8.2 Why I cannot install games downloaded from internet, and some files
cannot be identified.
There are some types of files that U3900 cannot support.U3900 support types as belows:
1.JTWI1.0(JSR185);2,JSR139(CLDC1.1);3,JSR118(MIDP2.0);4,JSR135(MMAPI);5,JSR
120(WMA 1.1);6,JSR75
Notice: U3900 not support DRM
8.3 How to install JAVA?
U3900 will install automatic when downloaded java from internet.. If there are java files in
your handset/SD card, Menu->Gallery, select your jar/jad files to install.
9Security
9.1 How to set my Phone password?
Enter Menu－＞Settings－＞Security－＞Phone lock
9.2 What is the PIN for accessing the handset after switching on?
Two Passwords：handset code & PIN code.
Handset code：from Handset，Initial value is 000000.
PIN：Depend on USIM card, please check guidance book or consult operator.
10 Others
10.1 How to turn on Bluetooth？
Menu－＞Settings－＞Connectivity－＞Bluetooth
10.2 What will be reset when user choose Master Reset?
User data will be saved and all settings will be set to default. For example , SMS Settings
& Contact Settings & Internet Settings will be set to default, and SMS & Contact & user
files will be saved.

U3900 FAQ
For internal use only
2008-07-01
Internal document, don‟t spread
without permission
Page11, Total 11 pages
10.3 What will be Clear when user choose Master Clear?
User data will be cleared and all settings will be set to default.