Huawei HG532e User manual

HG532e Home Gateway
User Guide
HUAWEI TECHNOLOGIES CO., LTD.

HG532e Home Gateway
V100R001
User Guide
202485_03
Huawei Technologies Co., Ltd. provides customers with comprehensive
technical support and service. Please feel free to contact our local office
or company headquarters.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: [e-mail]

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Notice
Some features of the product and its accessories described herein rely on the software
installed, capacities and settings of local network, and may not be activated or may be
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herein may not exactly match the product or its accessories you purchase.
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Contents
1Connecting the Cables and Getting Started................................... 1
1.1 Connecting Cables ........................................................................1
1.2 Powering On the HG532e..............................................................2
2Setting Network Access Parameters.............................................. 2
2.1 Logging In to the Web-based Configuration Utility..........................2
2.2 Configuring a Wireless Account.....................................................3
2.3 Configuring a Dial-up Connection for Internet Access .....................3
3Setting Up a Wireless Connection ................................................. 4
3.1 Setting Up a Wireless Connection Using the WPS Button ................5
3.2 Setting Up a Wireless Connection Manually....................................5
4Configuring the HG532e .............................................................. 7
4.1 Changing the User Name and Password for the Web-based
Configuration Utility...........................................................................7
4.2 Enabling or Disabling the Wireless Network Function .....................7
Using the WLAN Button ..............................................................7
Using the Web-based Configuration Utility ....................................8
4.3 Changing the Wireless Network Name and Password.......................8
4.4 Restoring Default Settings .............................................................9
4.5 Restarting the HG532e ..................................................................9
5FAQs ......................................................................................... 10
6Technical Specifications.............................................................. 16
6.1 Indicators ...................................................................................16
6.2 Ports and Buttons........................................................................18
6.3 Default Settings ..........................................................................19
6.4 Product Specifications.................................................................19

1
1 Connecting the Cables and Getting Started
Thank you for purchasing the HG532e Home Gateway (hereinafter referred to
as the HG532e).
1.1 Connecting Cables
The following figure shows an example of how to connect the cables. In this
example, the HG532e is connected to a desktop computer, a laptop computer,
and a telephone.
1
3
2
4
5
6
a
b
c
1. Power adapter
2. Desktop computer
3. Telephone
4. Splitter
5. Telephone wall jack
6. Laptop computer
a. MODEM port
b. PHONE port
c. LINE port

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1.2 Powering On the HG532e
After connecting the cables, press the On/Off button on the side panel to power
on the HG532e.
The ADSL indicator lights up and starts blinking. This indicates that the
asymmetric digital subscriber line (ADSL) port activation is in progress. The
blinking may last from 40 seconds to 3 minutes. When the ADSL indicator stops
blinking and remains on, indicates that the HG532e is working correctly.
To power off the HG532e, press the On/Off button on the side
panel, and then unplug the power adapter.
2 Setting Network Access Parameters
2.1 Logging In to the Web-based Configuration
Utility
Most parameters of the HG532e are preset before delivery to meet common
application scenarios at home. To check the HG532e's working status or to
configure certain advanced network functions, use the web-based configuration
utility.
To log in to the web-based configuration utility:
Step 1 Launch a browser on your computer. Enter http://192.168.1.1 in the
address box, and press Enter.
Step 2 On the login page, enter your user name and password.
By default, both the user name and password are user.
For security reasons or to make the user name and password easy
to remember, you can change them.For details, see section 4.1
"Changing the User Name and Password for the Web-based
Configuration Utility".
Step 3 Click Login.
After verification, the web-based configuration utility is displayed.

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The first time you log in to the web-based configuration utility, a
configuration wizard is displayed. To skip the wizard and further
configure your HG532e, click Here when the following message
displays: Click Here to enter the advanced configuration page.
2.2 Configuring a Wireless Account
The configuration wizard page is displayed when wireless parameters have not
been modified. To set the user name and password for wireless connection on
the wizard page, do as follows:
Step 1 Log in to the web-based configuration utility.
Step 2 On the Quick Configure Home Gateway: Wireless Network page,
set WLAN SSID and Key, and click Next.
After you set WLAN SSID and Key, the home page of the web-based
configuration utility is displayed. A navigation menu is displayed on the left. You
can click a link to display the relevant page on the right.
2.3 Configuring a Dial-up Connection for Internet
Access
The HG532e works in bridge mode by default. To set up a dial-up connection for
Internet access, you must install and configure PPP dial-up software. The
following example uses a computer running the Windows XP operating system
to describe how to set up a dial-up connection:
Check the label on the HG532e's rear panel for WLAN SSID and
Key.
The preceding configuration needs to be performed only once. You
can also configure the WLAN SSID and Key by choosing Basic >
WLAN. For details, see section 4.3 "Changing the Wireless Network
Name and Password".
For security reasons or to make the wireless network name
password easy to remember, you can change them. For details,
see section 4.3 "Changing the Wireless Network Name and Password”.

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Step 1 Choose start > All Programs > Accessories > Communications >
Network Connections.
Step 2 In Network Tasks, click Create a new connection. In the New
Connection Wizard window, click Next.
Step 3 Select Connect to the Internet, and click Next.
Step 4 Select Set up my connection manually, and click Next.
Step 5 Select Connect using a broadband connection, and click Next.
Step 6 In ISP Name, enter a name for the dial-up connection, and click Next.
Step 7 Select Anyone's use or My use only, and click Next.
Step 8 Enter the user name and password provided by your operator for
dial-up connections, and click Next.
Step 9 Select Add a shortcut to this connection to my desktop, and click
Finish.
The preceding steps need to be performed only once. After you complete the
procedure, a dial-up connection icon will appear on your computer desktop.
To connect to the Internet, double-click the dial-up connection icon, and click
Connect in the dialog box.
3 Setting Up a Wireless Connection
If a wireless network adapter is available on your computer, you can connect
your computer to the HG532e over a wireless connection.
The method for installing the wireless adapter and its driver varies
according to different vendors. For details, see the installation guide
provided by the vendor of your wireless adapter.
The wireless network function is enabled on the HG532e before delivery. To
check the function status, see section 4.2 "Enabling or Disabling the Wireless
Network Function".
There are two methods for setting up a wireless connection between the
HG532e and your computer.

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3.1 Setting Up a Wireless Connection Using the
WPS Button
The HG532e supports the Wi-Fi Protected Setup (WPS) function in Push
Button Configuration (PBC) mode. If your wireless network adapter also
supports the WPS function, do the following to connect your computer to the
HG532e wirelessly:
Step 1 Press and hold the WPS button for over 1 second on the side panel of
the HG532e.
The WPS indicator on the HG532e starts blinking, indicating that the
HG532e is in the WPS negotiation state.
Step 2 Within 2 minutes, enable the WPS negotiation function on the
computer.
Wait for a while. The WPS indicator of the HG532e stops blinking and
remains on, indicating that a wireless connection is set up between the
HG532e and the computer.
You need to wait for 10 seconds to 120 seconds.
The WPS indicator is on for about 300 seconds, and then turns off.
3.2 Setting Up a Wireless Connection Manually
If your network adapter does not support the WPS function, you can set up
a wireless connection manually.
The following example uses a computer running the Windows XP operating
system to describe how to set up a wireless connection using the
default wireless network name and password:
Step 1 Start the wireless configuration service of the Windows XP operating
system as follows:
1. Right-click My Computer to display a short-cut menu, and choose
Manage.
2. In the Computer Management window, choose Computer
Management (Local) > Services and Applications > Services.

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3. Right-click Wireless Zero Configuration to display a shortcut
menu, and choose Properties.
4. Check that Service status is Started. If Service status is not
Started, click Start.
5. Click OK to close the dialog box, and then close the Computer
Management window.
Step 2 Find the wireless network name (SSID) and its password (WLAN Key)
printed on the label on the HG532e's rear panel.
Step 3 Configure the wireless network connection on the computer as
follows:
1. Choose start > All Programs > Accessories > Communications >
Network Connections.
2. In the Network Connections window, right-click Wireless Network
Connection to display a shortcut menu, and choose Properties.
3. In the Wireless Network Connection Properties dialog box, click
the Wireless Networks tab.
4. Select Use Windows to configure my wireless network settings.
5. Click View Wireless Networks.
6. In the Wireless Network Connection dialog box, select
the wireless network whose name is the same as the one you
recorded in Step 2, and click Connect.
7. In the dialog box, enter the password you recorded in Step 2, and
click Connect.
After the system verifies the password, Connected appears on
the wireless network icon in the wireless network list, indicating that your
computer has established a wireless connection to the HG532e.
8. Close the Wireless Network Connection dialog box.
You need to set up a wireless connection only once. Then you can
access the wireless network anytime you want as long as that
the wireless network name and password are not changed. When
the HG532e is working properly, your computer connects to the
HG532e automatically after its wireless function is enabled.

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4 Configuring the HG532e
4.1 Changing the User Name and Password for the
Web-based Configuration Utility
For security reasons or to make the password easy to remember, you can
change the user name and password for the web-based configuration utility.
To change the user name and password for login:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Maintenance >Account to display the user information
management page.
Step 3 Enter a new user name, your current password, and a new password.
Re-enter the new password to confirm it.
Step 4 Click Submit.
After the user name and password are changed, the login page is displayed.
Enter your new user name and password to log in.
If you forget the password, you can restore the default settings by
pressing and holding the Reset button on the rear panel of the
HG532e for over 6 seconds. The user name and password used for
logging in to the web-based configuration utility are then restored to
their default values. After the HG532e is restored to its default
settings, all user customized data will be lost. Use this function
only when necessary.
4.2 Enabling or Disabling the Wireless Network
Function
There are two methods for enabling or disabling the wireless network function.
Using the WLAN Button
To enable or disable the wireless network function, press the WLAN button on
the side panel of the HG532e. The WLAN indicator indicates the status of
the wireless network function.

8
Using the Web-based Configuration Utility
To enable or disable the wireless network function from the web-based
configuration utility:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Basic > WLAN.
Step 3 Click the WLAN tab.
Step 4 Select Enable WLAN.
Select Enable WLAN to enable the wireless network function.
Clear Enable WLAN to disable the wireless network function.
4.3 Changing the Wireless Network Name and
Password
The default wireless network encryption mode is WPA-PSK/WPA2-PSK. You
can find the wireless network name (SSID) and password (WLAN Key) printed
on the label on the HG532e's rear panel.
To change the wireless network name and its password:
(This example uses WPA-PSK/WPA2-PSK encryption mode.)
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Basic > WLAN.
Step 3 Click the WLAN tab.
Step 4 Select Enable WLAN.
Step 5 In SSID, enter a wireless network name.
Step 6 For Security, select WPA-PSK/WPA2-PSK. In WPA pre-shared key,
enter a password. Use the default settings for other parameters.
Step 7 Click Submit.
You must remember the wireless network name and password you set. You will
be prompted to enter this password when connecting wireless devices, such as
a computer, to the HG532e's wireless network. Connection to the
HG532e's wireless network fails if you enter an incorrect password.

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4.4 Restoring Default Settings
If you restore the HG532e to its default settings, all customized
user data will be lost. Use this function only when necessary.
To restore the HG532e to its default settings, power on the HG532e, press and
hold the Reset button on the rear panel for over 6 seconds, and then release
the button.
You can also do the following to restore the HG532e to its default settings from
the web-based configuration utility:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Maintenance >Device.
Step 3 Click the Reset tab.
Step 4 Click Restore Default Settings.
Step 5 In the displayed dialog box, click OK.
After the preceding steps, the login page is displayed. You can enter the default
user name (user) and password (user) to log in.
4.5 Restarting the HG532e
To restart the HG532e:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Maintenance >Device.
Step 3 Click the Reset tab.
Step 4 Click Reboot.
Step 5 In the displayed dialog box, click OK.
If you forget the wireless network name and its password, log in to
the web-based configuration utility, and set a new name and
password. Alternatively, you can restore the HG532e to its default
settings. The name and password are then restored to the values
printed on the label on the HG532e's rear panel.

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5 FAQs
How can I quickly enable or disable the wireless network function?
Press and hold the WLAN button for over 1 second, and then release the
button. The WLAN indicator indicates the status of the wireless network
function.
How can I quickly restore the HG532e to its default settings?
To restore the HG532e to its default settings, press and hold the Reset
button on the HG532e's rear panel for over 6 seconds when the HG532e is
powered on, and then release the button.
What can I do if I cannot access the Internet?
Step 1 Check that the Power indicator on the HG532e is steady on.
If the Power indicator is off, perform further checks as follows:
1. Check that the HG532e is turned on.
2. Check that electricity comes from the socket and that the power
input from the socket meets the requirements described on the
label of the HG532e's power adapter. If the voltage is unstable, for
example, if the voltage is too high or too low, do not use the
HG532e. Wait until the voltage recovers, and then use the HG532e.
3. Check that the HG532e is securely connected to the socket using
its power adapter.
If the Power indicator is still off, contact an authorized maintenance
center.
Step 2 After powering on the HG532e, wait for about 3 minutes. Then
check whether the ADSL indicator turns steady on.
If the ADSL indicator is off, perform further checks as follows:
1. Check that the telephone line is correctly and securely connected,
especially the connection between the telephone line and the
splitter.
2. Check that the HG532e and telephone line are located far from any
electric appliances that generate strong magnetic or electric fields.
Replace the telephone line when necessary.
If the ADSL indicator is still off, contact your network service

11
provider.
Step 3 Check whether the LAN indicator is on.
If the LAN indicator is off, perform further checks as follows:
1. Check that the network adapter on your computer is enabled.
2. Check that the network cable between the HG532e and the
computer is securely connected. Remove and then insert the
network cable or replace the network cable when necessary.
If the LAN indicator is still off, contact an authorized maintenance
center.
Step 4 Check that the driver for the network adapter is correctly installed.
The following example uses a computer running the Windows XP
operating system to check whether the driver for the network
adapter is installed:
1. Right-click My Computer, and choose Manage from the displayed
shortcut menu.
2. In the Computer Management window, click Device Manager.
3. In the right pane of the Computer Management window, click
Network adapters.
If no network adapter is found or if a question mark (?) or an
exclamation mark (!) is displayed next to the network adapter icon,
the driver for the network adapter is not correctly installed.
Re-install the driver.
Step 5 Check that PPP dial-up software is installed and parameters are set
correctly.
For details about parameter settings, see the user guide for the
PPP dial-up software.
Step 6 Check that you have entered the correct user name and password
required by the PPP dial-up software.
The user name and password are provided by your network service
provider.
Step 7 Check that you can use the PPP dial-up software to set up dial-up
connection.
If the dial-up connection fails, perform further checks as follows:
1. Close the PPP dial-up software, and power off the HG532e. After 5

12
minutes, power on the HG532e, and use the PPP dial-up software
to dial again.
2. Restore the HG532e to its default settings.
If the problem persists, contact your network service provider.
Step 8 Check that the proxy server of the browser is correctly configured.
The following example uses Internet Explorer on the Windows XP
operating system to check whether the proxy server of the browser
is correctly configured:
1. Launch Internet Explorer.
2. Choose Tools > Internet Options.
3. In the Internet Options dialog box, click the Connections tab.
4. In the Local Area Network (LAN) settings area, click LAN
Settings.
5. In the Proxy server area of the Local Area Network (LAN)
Settings dialog box, check that the Use a proxy server for your
LAN (These settings will not apply to dial-
up or VPN
connections). check box is cleared.
Step 9 Try to access more websites to check whether the HG532e can
access these websites.
If the problem persists, contact your network service provider.
What can I do if I cannot access the web-based configuration utility?
Step 1 Refer to "What can I do if I cannot access the Internet?" to check
that the power supply, telephone line, and network line are working
properly.
Step 2 Check that the computer's IP address and the HG532e's LAN IP
address are in the same network segment, and that the browser is
not using a proxy server.
To ensure that the computer's IP address and the HG532e's
LAN IP address are in the same network segment, you can set
the computer to obtain an IP address automatically.
Step 3 Check that the correct user name and password are used to log in to
the web-based configuration utility.
If the problem persists, restore the HG532e to its default settings.

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For details, see "How can I quickly restore the HG532e to its default
settings?"
What can I do if I cannot access the Internet over a wireless connection?
Step 1 Check that all cables are securely connected, such as the power
adapter cable and the telephone line.
Step 2 Check whether the WLAN indicator is on.
If the WLAN indicator is off, the wireless network function is
disabled, and you need to turn on the wireless network function.
Step 3 Read the user guide of the wireless network adapter, and
check whether the wireless network adapter supports the 802.11b,
802.11g, or 802.11n protocol.
If the wireless network adapter does not support any of the
preceding protocol, replace it.
Step 4 Check whether the driver for the wireless network adapter is
correctly installed.
If the driver is not correctly installed, re-install it using the driver
program provided with the wireless network adapter.
Step 5 Check whether the computer receives wireless signals properly.
The following example uses the computer running the Windows XP
operating system to check wireless signal reception:
1. Choose start > Control Panel. Double-click Network
Connections.
2. In the Network Connections window, right-click Wireless
Network Connection, and choose View Available Wireless
Networks.
If the computer cannot find the wireless network, move the
computer closer to the HG532e. Check that there are no obstacles,
such as walls, between the computer and the HG532e.
Step 6 Check whether the computer is connected to the HG532e's wireless
network. On the wireless network list, check whether the
HG532e's wireless network is displayed as Connected.
Step 7 Check that PPP dial-up software is installed and parameters are set
correctly.
Step 8 Check that you can use the PPP dial-up software to set up dial-up

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connection.
Step 9 Try to access more websites to check whether the HG532e can
access these websites.
If you still cannot access the websites, restore the HG532e to its
default settings. If the problem persists, contact your network
service provider.
What can I do if sometimes the terminal cannot access the Internet over
a wireless connection or if the wireless connection is unstable?
Step 1 Check the positions of the HG532e and the computer. Ensure that
they are located far from the electric appliances such as microwave
ovens, refrigerators, or cordless telephones that generate strong
magnetic or electric fields.
Step 2 Place the HG532e in an open area.
Although radio signals can pass through obstacles, their
transmission is affected if they pass through too many obstacles
such as walls.
Step 3 Move the computer closer to the HG532e.
Step 4 Place the HG532e and the computer in another direction.
Step 5 Try to avoid using wireless network connection during
thunderstorms.
What can I do if the wireless network is not encrypted but the computer
cannot connect to the wireless network?
Step 1 Delete wireless network configuration from the computer.
The following example uses a computer running the Windows XP
operating system:
1. Choose start > Control Panel. Double-click Network
Connections.
2. In the Network Connections window, right-click Wireless
Network Connection, and choose Properties.
3. In the Wireless Network Connection Properties dialog box,
click the Wireless Networks tab.
4. In the Preferred Networks area, select a wireless network, and
click Remove.

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5. Delete all the other wireless network connections from the
Preferred Networks area.
6. Click OK.
Step 2 Set up an unencrypted wireless network connection.
Does the WPS function have any special requirements on the wireless
encryption settings of the HG532e?
The WPS function can be used only when the security mode of the wireless
network is set to WPA-PSK, WPA2-PSK, or WPA-PSK/WPA2-PSK, and the
SSID is set to SSID1. It is recommended that you set the security mode to
WPA-PSK/WPA2-PSK.
What can I do if I cannot set up a wireless connection between the HG532e
and the computer by pressing the WPS button?
Step 1 Check that only one computer tries to connect to the HG532e using
the WPS function at a time.
Step 2 Check that the wires network function and the WPS function in PBC
mode are enabled on the HG532e.
Step 3 Check that the security mode of the wireless network is set to
WPA-PSK, WPA2-PSK, or WPA-PSK/WPA2-PSK, and SSID is
set to SSID1.
Note that the WPS function is forcibly disabled if the wireless
network uses the Wired Equivalent Privacy (WEP) encryption.
Step 4 Check the positions of the HG532e and the computer. Ensure that
they are far from the electric appliances such as microwave ovens,
refrigerators, or cordless telephones that generate strong magnetic
or electric fields.
Step 5 Place the HG532e in an open area.
Although radio signals can pass through obstacles, their
transmission is affected if they pass through too many obstacles
such as walls.

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6 Technical Specifications
6.1 Indicators
Indicator
Status
Description
Power On The HG532e is powered on.
Off The HG532e is powered off or faulty.
Internet Blinking The HG532e is working in routing mode, and it
is connected to the Wide Area Network (WAN).
Data is being transmitted.
On The HG532e is working in routing mode, and it
is connected to the WAN.
No data is being transmitted.
Off The HG532e is working in bridge mode.
The HG532e is working in routing mode, but it
is not set up the connection to the WAN.
ADSL Blinking The ADSL connection is being activated.
On The ADSL connection is set up and activated.
Off No digital subscriber line (DSL) connection is set
up, or the DSL connection is faulty.