Hughes 9350 User manual

Hughes 9300 Series
BGAN Terminal
User Guide
P/N 1038495-0001
Revision D

Copyright © 2009-2010 Hughes Network Systems, LLC
All rights reserved. This publication and its contents are proprietary to Hughes
Network Systems, LLC. No part of this publication may be reproduced in any form or
by any means without the written permission of Hughes Network Systems, LLC,
11717 Exploration Lane, Germantown, Maryland 20876.
Hughes Network Systems, LLC has made every effort to ensure the correctness and
completeness of the material in this document. Hughes Network Systems, LLC shall
not be liable for errors contained herein. The information in this document is subject
to change without notice. Hughes Network Systems, LLC makes no warranty of any
kind with regard to this material, including, but not limited to, the implied warranties
of merchantability and fitness for a particular purpose.
Trademarks
Hughes, HughesNet, Hughes Network Systems, and SPACEWAY are trademarks of Hughes Network Systems, LLC.
All other trademarks are the property of their respective owners.
INMARSAT is a trademark of the International Mobile Satellite Organization. The Inmarsat LOGO and the trademark
BGAN are trademarks of Inmarsat (IP) Company limited. All trademarks are licensed to Inmarsat Limited.

Hughes 9350 BGAN Terminal User Guide i
0BSAFETY INFORMATION
For your safety and protection, read this entire user manual before you attempt to use the Broadband Global Area
Network (BGAN) Land Mobile Satellite Terminal. In particular, read this safety section carefully. Keep this safety
information where you can refer to it if necessary.
11BWARNING SYMBOLS USED IN THIS MANUAL
WARNING
Potential Radio Frequency (RF) hazard. Where you see this alert symbol and WARNING
heading, strictly follow the warning instructions to avoid injury to eyes or other personal
injury.
WARNING
Where you see this alert symbol and WARNING heading, strictly follow the warning
instructions to avoid personal injury.
DANGER
Electric shock hazard: Where you see this alert symbol and DANGER heading, strictly follow
the warning instructions to avoid electric shock injury or death.
12BWARNINGS FOR SATELLITE TERMINAL
DO NOT STAND NEAR TOP AND SIDES OF THE ANTENNA
This device emits radio frequency energy. To avoid injury, do not place head or other body
parts near the top and sides of the satellite antenna when system is operational. Maintain a
distance of one meter or more from the top and sides of the Satellite Terminal antenna.
ELECTRICAL STORMS
Operation of the Satellite Terminal during electrical storms may result in severe personal
injury or death. Ensure the Below Deck Equipment is properly grounded to the chassis.

ii Hughes 9350 BGAN Terminal User Guide
GENERAL
Handle your Satellite Terminal with care. The indoor unit is weather resistant per IEC 60529
IP54 and the antenna is IP56; however, do not submerge the unit. Avoid exposing your
Satellite Terminal to extreme hot or cold temperatures outside the range -25ºC to +55ºC.
Avoid placing the Terminal close to cigarettes, open flames or any source of heat.
Changes or modifications to the Terminal not expressly approved by Hughes Network
Systems could void your authority to operate this equipment.
Only use a soft damp cloth to clean the Terminal.
To avoid impaired Terminal performance, please ensure the unit’s antenna is not damaged or
covered with foreign material like paint or labeling.
When inserting the USIM/SIM, do not bend it or damage the contacts in any way. When
connecting the interface cables, do not use excessive force.
IN THE VICINITY OF BLASTING WORK AND IN EXPLOSIVE ENVIRONMENTS
Never use the Satellite Terminal where blasting work is in progress. Observe all restrictions
and follow any regulations or rules. Areas with a potentially explosive environment are often,
but not always, clearly marked. Do not use the Terminal while at a petrol filling station. Do
not use near fuel or chemicals.
QUALIFIED SERVICE
Do not attempt to disassemble your Satellite Terminal. The unit does not contain consumer-
serviceable components. Only qualified service personnel may install or repair equipment.
ACCESSORIES
Use Hughes approved accessories only. Use of non-approved accessories may result in loss of
performance, damage to the Satellite Terminal, fire, electric shock or injury.
CONNECTING DEVICES
Never connect incompatible devices to the Satellite Terminal. When connecting the Satellite
Terminal to any other device, read the device’s User Manual for detailed safety instructions.

Hughes 9350 BGAN Terminal User Guide iii
PACEMAKERS
The various brands and models of cardiac pacemakers available exhibit a wide range of
immunity levels to radio signals. Therefore, people who wear a cardiac pacemaker and who
want to use a Satellite Terminal should seek the advice of their cardiologist. If, as a pacemaker
user, you are still concerned about interaction with the Satellite Terminal, we suggest you
follow these guidelines:
•Maintain a distance of 25 cm between the WLAN antenna and your pacemaker;
•Maintain a distance of one meter from the top and sides of the unit’s antenna;
•Refer to your pacemaker product literature for information on your particular
device.
If you have any reason to suspect that interference is taking place, turn off your Satellite
Terminal immediately!
HEARING AIDS
Most new models of hearing aids are immune to radio frequency interference from Satellite
Terminals that are more than 2 meters away. Many types of older hearing aids may be
susceptible to interference, making it very difficult to use them near a Terminal. Should
interference be experienced, maintain additional separation between you and the Satellite
Terminal.
A Versão desse equipamento comercializada no Brasil não tem as Interfaces WiFI e Bluetooth disponível.

iv Hughes 9350 BGAN Terminal User Guide
1BCONTENTS
0BSAFETY INFORMATION __________________________________________ I
11BWarning Symbols Used in this Manual........................................................................... i
12BWarnings for Satellite Terminal ...................................................................................... i
1BCONTENTS ___________________________________________________ IV
2BINTRODUCTION _______________________________________________ 1
13BAbout This Product ..........................................................................................................1
14BAbout This User Guide....................................................................................................2
15BPackage Contents .............................................................................................................. 2 
16BMinimum System Requirements for Laptop/PC..........................................................2
3BGETTING STARTED ____________________________________________ 4
17BIntroduction to Getting Started .....................................................................................4
18BInstalling Your Terminal...................................................................................................4
19BTerminal LED Functionality.............................................................................................4
4BUSING THE HUGHES 9300 SERIES TERMINALS _____________________ 5
20BAutostart configuration....................................................................................................5
21BPower-up and Connection to the Internet..................................................................6
22BConnecting the Terminal to External Devices............................................................6
44BConnecting by USB ...................................................................................................6
45BConnecting by Ethernet........................................................................................... 7
46BConnecting by ISDN.................................................................................................7
47BConnecting by WLAN..............................................................................................7
48BConnecting by RJ-11 .................................................................................................7
23BCoverage Map ....................................................................................................................8
5BUSING THE HUGHES UT WEB MMI ______________________________ 9
24BAccessing the UT Web MMI...........................................................................................9
25BProperties Page................................................................................................................11
26BSetup Page.........................................................................................................................12
27BStatistics.............................................................................................................................14
28BPDP Contexts ..................................................................................................................15
29BWLAN ...............................................................................................................................18
49BConnecting by WLAN............................................................................................18
30BWEP Security....................................................................................................................19
31BACA....................................................................................................................................21
32BISDN...................................................................................................................................24
33BAntenna .............................................................................................................................26
34BAccessing the UT Mobile Web MMI ...........................................................................28
35BMobile Web - PDP Contexts........................................................................................29
36BMobile Web – ACA Page...............................................................................................31

Hughes 9350 BGAN Terminal User Guide v
6BTROUBLESHOOTING __________________________________________ 32
7BTECHNOLOGY OVERVIEW _____________________________________ 34
37BGPS.....................................................................................................................................34
50BObtaining a GPS Fix ................................................................................................34
51BGPS and BGAN Registration ................................................................................34
38BISDN...................................................................................................................................35
52BDialing and Numbering...........................................................................................35
39BPDP Context ....................................................................................................................35
40BWLAN ...............................................................................................................................36
53BPerformance .............................................................................................................36
54BSSID............................................................................................................................36
8BTECHNICAL SPECIFICATIONS___________________________________ 37
9BDECLARATION OF CONFORMITY ________________________________ 38
41BFCC Compliance .............................................................................................................38
42BJapanese Radio Law "Technical Regulation Conformity Certification" (GITEKI)38
43BEU WEEE (Waste Electrical and Electronic Equipment) Directives.....................39
10BGLOSSARY __________________________________________________ 40

Hughes 9350 BGAN Terminal User Guide 1
2BINTRODUCTION
13BABOUT THIS PRODUCT
The Hughes Network Systems 9300 Series Broadband Satellite Terminals are your gateway to global
communication. The 9300 Series terminals allow you to simultaneously send and receive IP packet and circuit-
switched data via Ethernet, USB, Integrated Services Digital Network (ISDN), and WLAN interfaces over the
Inmarsat BGAN satellite network.
The unit offers you the following features and benefits:
•Fully autonomous tracking antenna that acquires and tracks the BGAN satellite signal while on the move
•Easy antenna installation (magnetic mount) on vehicle roof
•Cables for vehicular installation
•Up to 492 kbps data (transmit and receive) and 256 kbps streaming IP data rate (Class 10 only)F
1
F.
However, below 45 ° look angle to the satellite, the max streaming rate is
128 kbps
•2 X RJ-11 ports for voice (4 kbps) and fax
•ISDN voice (3.1 kHz audio) (above 15 ° (Class 10) and above 20° (Class 11) look angle to the satellite)
•ISDN data (64 kbps) (above 15 ° (Class 10) and above 20° (Class 11) look angle to the satellite)
•WLAN access point
•Multiuser capability for sharing a single unit
•Selectable Quality-of-Service (QoS)
•Full IP compatibility for email, file transfer (FTP), browsing, VPN, etc.
•Cost-effective “always-on” access – charges only for data sent and received
•UMTS IP-based services
•WLAN, FCC, and CE certified
•Subscriber Identification Module (SIM) card security
The unit is easy to install and connects in minutes. It is built for use in vehicular environments.
In this document, the following names and abbreviations are used to identify the Satellite Terminal and your
computer.
Term Definition
ACA Automatic Context Activation
CS Circuit Switch
FTP File Transfer Protocol
GPRS General Packet Radio Service
IB Interface Board
1Best efforts performance under moving conditions depending on obstruction of satellite signal. Signal outages of more than 60 seconds will
cause circuit switched calls to be dropped and packet switched sessions to be interrupted. May require user intervention to reactivate
connections for longer outage durations.