Hughes EchoStar Mobile 4500 User manual

Hughes 4500
User Guide
H62751
Revision C
July 12, 2021

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Copyright and Trademark Statements
H62751 Revision C
Copyright © 2021 Hughes Network Systems, LLC
All rights reserved. This publication and its contents are proprietary to Hughes Network Systems,
LLC. No part of this publication may be reproduced in any form or by any means without the
written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown,
Maryland 20876.
Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness
of the material in this document. Hughes Network Systems, LLC shall not be liable for errors
contained herein. The information in this document is subject to change without notice. Hughes
Network Systems, LLC makes no warranty of any kind with regard to this material, including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Trademarks
HUGHES, HughesNet, HughesON, IPoS, SPACEWAY, and JUPITER are trademarks of Hughes
Network Systems, LLC. All other trademarks are the property of their respective owners.

Contents
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Contents
Understanding safety alert messages....................................................................................... 5
Messages concerning personal injury .................................................................................................... 5
Messages concerning property damage ................................................................................................ 5
Safety symbols........................................................................................................................................ 5
Additional symbols........................................................................................................................... 5
Warnings for satellite terminal............................................................................................................... 6
Equipment users..................................................................................................................................... 7
Chapter 1
Introduction .............................................................................................................................. 9
1.1 Overview....................................................................................................................................... 9
1.2 About this user guide.................................................................................................................... 9
1.3 Package contents.......................................................................................................................... 9
1.4 Minimum system requirements for laptop/PC .......................................................................... 10
1.4.1 System requirements to support maintenance port ...................................................... 10
1.4.2 Additional hardware ....................................................................................................... 10
Chapter 2
Using the Hughes 4500 ........................................................................................................... 12
2.1 Before getting started ................................................................................................................12
2.2 Quick start...................................................................................................................................12
2.3 Connecting the terminal to the computer .................................................................................12
2.3.1 Connecting by Ethernet...................................................................................................12
2.3.2 Connecting by USB ..........................................................................................................12
Chapter 3
Using the Web UI .................................................................................................................... 13
3.1 Accessing the Web UI .................................................................................................................13
3.2 Home page.................................................................................................................................. 13
3.3 Connections ................................................................................................................................ 14
3.3.1 Manage connections.......................................................................................................
14
3.3.2 APN Profiles.....................................................................................................................15
3.3.3 Connection Profiles ......................................................................................................... 16
3.4 Settings page .............................................................................................................................. 18
3.4.1 General setup.................................................................................................................. 18
3.4.2 IP address/DHCP settings................................................................................................19
3.4.3 Ethernet security............................................................................................................. 20
3.4.4 Security............................................................................................................................ 21
3.4.5 Outbound filters.............................................................................................................. 23
3.4.6 Port forwarding ...............................................................................................................24
3.4.7 Remote management ..................................................................................................... 26
3.5 Usage statistics ...........................................................................................................................28
3.6 Support page .............................................................................................................................. 28
3.6.1 Information ..................................................................................................................... 28
3.6.2 Troubleshooting ..............................................................................................................29
3.6.3 Satellite Diagnostics ........................................................................................................ 31
3.6.4 Update Software .............................................................................................................32

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Contents
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3.6.5 Restore Factory Defaults Procedure ...............................................................................33
Chapter 4
Troubleshooting ...................................................................................................................... 35
Chapter 5
Technical specifications .......................................................................................................... 37
Acronyms................................................................................................................................. 39

Understanding safety alert messages
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Understanding safety alert messages
Safety alert messages call attention to potential safety hazards and tell you how to avoid them. These
messages are identified by the signal words DANGER, WARNING, CAUTION, or NOTICE, as illustrated
below. To avoid possible property damage, personal injury, or in some cases possible death, read and
comply with all safety alert messages.
Messages concerning personal injury
The signal words DANGER, WARNING, and CAUTION indicate hazards that could result in personal injury
or in some cases death, as explained below. Each of these signal words indicates the severity of the
potential hazard.
CAUTION indicates a potentially hazardous situation which, if not avoided,
could result in minor or moderate injury.
Messages concerning property damage
A NOTICE concerns property damage only.
NOTICE is used for advisory messages concerning possible property
damage, product damage or malfunction, data loss, or other unwanted
results
—but not personal injury.
Safety symbols
The generic safety alert symbol calls attention to a potential personal injury hazard. It appears
next to the DANGER, WARNING, and CAUTION signal words as part of the signal word label. Other
symbols may appear next to DANGER, WARNING, or CAUTION to indicate a specific type of hazard (for
example, fire or electric shock). If other hazard symbols are used in this document, they are identified in
this section.
Additional symbols
This document uses the following hazard symbols:
Indicates a safety message that concerns a potential
electric shock hazard.
Indicates a safety message that concerns potential for
personal injury.

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Indicates a safety message that concerns radio frequency
(RF) energy.
Warnings for satellite terminal
Do Not Stand near by the Antenna: This device emits radio
frequency energy. To avoid injury, do not place head or
other body parts in front of the satellite antenna when
system is operational. Maintain half meter distance or more
from the terminal while active is the warning.
General: Handle your Satellite Terminal with care. The unit
is weather resistant per IEC 60529 IP67; however, do not
submerge the unit. Avoid exposing your Satellite Terminal
to extreme hot or cold temperatures outside the
range -25° C to +65° C.
Avoid placing the Terminal close to cigarettes, open flames
or any source of heat.
Changes or modifications to the Terminal not expressly
approved by Hughes Network Systems could void your
authority to operate this equipment.
Only use a soft damp cloth to clean the Terminal.
To avoid impaired Terminal performance, please ensure the
unit’s antenna is not damaged or covered with foreign
material like paint or labeling.
When inserting the SIM, do not bend it or damage the
contacts in any way. When connecting the interface cables,
do not use excessive force.
In the Vicinity of Blasting Work and in Explosive
Environments:
Never use the Satellite Terminal where blasting work is in
progress. Observe all restrictions and follow any regulations
or rules. Areas with a potentially explosive environment are
often, but not always, clearly marked. Do not use the
Terminal while at a petrol filling station. Do not use near
fuel or chemicals.
Qualified Service: Do not attempt to disassemble your
Satellite Terminal. The unit does not contain consumer-
serviceable components. Only qualified service personnel
may install or repair equipment.

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Accessories: Use Hughes approved accessories only. Use of
non-approved accessories may result in loss of
performance, damage to the Satellite Terminal, fire, electric
shock or injury.
Connecting Devices: Never connect incompatible devices to
the Satellite Terminal. When connecting the Satellite
Terminal to any other device, read the device’s User
Manual for detailed safety instructions.
Pacemakers: The various brands and models of cardiac
pacemakers available exhibit a wide range of immunity
levels to radio signals. Therefore, people who wear a
cardiac pacemaker and who want to use a Satellite
Terminal should seek the advice of their cardiologist. If, as a
pacemaker user, you are still concerned about interaction
with the Satellite Terminal, we suggest you follow these
guidelines:
Maintain a distance of half meter from the main antenna
front and sides and your pacemaker
Refer to your pacemaker product literature for information
on your particular device
If you have any reason to suspect that interference is taking
place, turn off your Satellite Terminal immediately.
Hearing Aids: Most new models of hearing aids are
immune to radio frequency interference from Satellite
Terminals that are more than 2 meters away. Many types
of older hearing aids may be susceptible to interference,
making it very difficult to use them near a Terminal. Should
interference be experienced, maintain additional
separation between you and the Satellite Terminal.
Electrical Storms: Operation of the Satellite Terminal during
electrical storms may result in severe personal injury or
death.
Equipment users
User must be a skilled person. Designated users should not be exposed to conditions that could cause
pain or injury, nor intentionally cause said conditions.

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Chapter 1 • Introduction
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Chapter 1
Introduction
1.1 Overview
The Hughes 4500 Terminal provides reliable satellite connectivity over the EchoStar® Mobile GMR-1 3G
satellite network. The Hughes 4500 Terminal comes in a very small form factor and allows the user to
send and receive IP packets via Ethernet.
Figure 1: Hughes 4500 Terminal
1.2 About this user guide
This user guide contains the most up-to-date information available on this product on the date it was
generated. It focuses on the specific information required to operate the Hughes 4500 Terminal and
connect to the EchoStar Mobile™ satellite network. If you are a first-time user, you will be guided
through the procedure for powering up your terminal, obtaining a GPS fix, connecting your computer to
the terminal, and registering with the network. After you have completed these steps, you are ready to
start using the data services.
1.3 Package contents
When you unpack the Hughes 4500 Portable Terminal kit package, you will find the following:
•Hughes 4500 Terminal
•Quick Start User Guide
Your service provider will supply you with a UMTS Subscriber Identification Module (USIM), its PIN, and
satellite terminal configuration instructions. You will need these to access the satellite network.

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1.4 Minimum system requirements for laptop/PC
These are the minimum computer system requirements for successful interface with the satellite
terminal:
•Internet browser: Microsoft Internet Explorer (IE11 or later), Mozilla Firefox, Chrome, or Safari
•PC support for Ethernet
•PC support for USB
1.4.1 System requirements to support maintenance port
To support the maintenance port, intended as the USB port, the following Operating Systems (OSs) have
been tested, and they do not require the installation of any USB drivers:
•Microsoft Windows 7
•Microsoft Windows 10
1.4.2 Additional hardware
Please refer to the Hughes catalog and pricelist to purchase any optional additional hardware items.
Table 1: Additional hardware items from the Hughes catalog
Item
Part Number
Specifications
Fixed Mounting Bracket
3501366-0001
High-quality, corrosion-resistant
angle bracket for mounting the
terminal to a vertical, flat surface.
Pole mounting can be accomplished
by adding U‑clamps, which can be
sourced separately.
Magnetic Mounting Kit
3501365-0001
Custom-designed kit for mounting
the terminal to a horizontal,
magnetic, flat surface.
The kit contains all the parts needed
to add magnetic mounting to the
terminal.
Pole Mount Kit
POLE-MOUNT-KIT
Pole mount, U-bolts (2), and a fixed
mount bracket for a convenient pole
mount install.
Power and Data Cable, Blunt Wire (5 m)
3501314-0002
Ready-made cables for connecting
the terminal to DC power and
Ethernet data.
Power and Data Cable, Blunt Wire (10 m)
3501314-0003
Ready-made cables for connecting
the terminal to DC power and
Ethernet data.
Power and Data Cable, Cigarette Lighter
Plug, and RJ45 Socket (5 m)
3501314-0004
The cigarette lighter plug and RJ45
version are ideal for temporary
vehicular installs.
RJ45 Wiring Block
9510250-0002
The RJ45 wiring block is useful with
blunt wire cables.