Hughes EchoStar Mobile 4500 User manual

Hughes 4500
User Guide
H62751
Revision B
May 20, 2020
11717 Exploration Lane, Germantown, MD 20876
Phone [phone] Fax [phone]

Copyright © 2020 Hughes Network Systems, LLC
All rights reserved. This publication and its contents are proprietary to Hughes Network Systems,
LLC. No part of this publication may be reproduced in any form or by any means without the
written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown,
Maryland 20876.
Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness
of the material in this document. Hughes Network Systems, LLC shall not be liable for errors
contained herein. The information in this document is subject to change without notice. Hughes
Network Systems, LLC makes no warranty of any kind with regard to this material, including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Trademarks
HUGHES and Hughes Network Systems are trademarks of Hughes Network Systems, LLC. All other
trademarks are the property of their respective owners.

Contents
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Contents
Contents ............................................................................................ 3
Understanding safety alert messages ............................................... 5
Messages concerning personal injury........................................................... 5
Messages concerning property damage ....................................................... 5
Safety symbols............................................................................................. 5
Additional symbols.................................................................................. 5
Warnings for satellite terminal..................................................................... 6
Equipment users.......................................................................................... 8
Chapter 1
Introduction ...................................................................................... 9
Overview ..................................................................................................... 9
About this user guide ................................................................................... 9
Package contents......................................................................................... 9
Minimum system requirements for laptop/PC ........................................... 10
System Requirements to support maintenance port ............................. 10
Additional Hardware............................................................................. 10
Chapter 2
Using the Hughes 4500 ................................................................... 11
Before getting started................................................................................ 11
Quick start ................................................................................................. 11
Connecting the terminal to the computer .................................................. 11
Connecting by Ethernet ........................................................................ 11
Connecting by USB................................................................................ 11
Chapter 3
Using the Web UI............................................................................. 13
Accessing the Web UI................................................................................. 13
Home page ................................................................................................ 13
Connections............................................................................................... 14
Settings page ............................................................................................. 15
General setup ....................................................................................... 15
IP Address/DHCP Settings ..................................................................... 16
Ethernet security .................................................................................. 17
Security................................................................................................. 17
APN Profiles.......................................................................................... 19
Connection Profiles............................................................................... 20
Outbound filters ................................................................................... 21
Port forwarding .................................................................................... 23
Remote management ........................................................................... 25
Usage statistics .......................................................................................... 26
Support page ............................................................................................. 27
Chapter 4
Troubleshooting............................................................................... 31
Chapter 5
Technical specifications................................................................... 33
Definitions and acronyms................................................................ 35

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Contents
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Understanding safety alert messages
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Understanding safety alert messages
Safety alert messages call attention to potential safety hazards and tell you how
to avoid them. These messages are identified by the signal words DANGER,
WARNING, CAUTION, or NOTICE, as illustrated below. To avoid possible
property damage, personal injury, or in some cases possible death, read and
comply with all safety alert messages.
Messages concerning personal injury
The signal words DANGER, WARNING, and CAUTION indicate hazards that could
result in personal injury or in some cases death, as explained below. Each of
these signal words indicates the severity of the potential hazard.
CAUTION indicates a potentially hazardous situation which, if not avoided,
could result in minor or moderate injury.
Messages concerning property damage
A NOTICE concerns property damage only.
NOTICE is used for advisory messages concerning possible property damage,
product damage or malfunction, data loss, or other unwanted results—but
not personal injury.
Safety symbols
The generic safety alert symbol
calls attention to a potential personal injury hazard. It appears next to the
DANGER, WARNING, and CAUTION signal words as part of the signal word label.
Other symbols may appear next to DANGER, WARNING, or CAUTION to indicate
a specific type of hazard (for example, fire or electric shock). If other hazard
symbols are used in this document, they are identified in this section.
Additional symbols
This document uses the following hazard symbols:
Warning: Potential Radio Frequency (RF) hazard. Where you
see this alert symbol and WARNING heading, strictly follow
the warning instructions to avoid injury to eyes or other
personal injury.

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Warning: Where you see this alert symbol and WARNING
heading, strictly follow the warning instructions to avoid
personal injury.
Danger: Electric shock hazard: Where you see this alert
symbol and DANGER heading, strictly follow the warning
instructions to avoid electric shock injury or death.
Warnings for satellite terminal
Do Not Stand near by the Antenna: This device emits radio
frequency energy. To avoid injury, do not place head or other
body parts in front of the satellite antenna when system is
operational. Maintain one meter distance or more from the
terminal while active is the warning.
General: Handle your Satellite Terminal with care. The unit is
weather resistant per IEC 60529 IP67; however, do not submerge
the unit. Avoid exposing your Satellite Terminal to extreme hot or
cold temperatures outside the range -25° C to +65° C.
Avoid placing the Terminal close to cigarettes, open flames or
any source of heat.
Changes or modifications to the Terminal not expressly approved
by Hughes Network Systems could void your authority to operate
this equipment.
Only use a soft damp cloth to clean the Terminal.
To avoid impaired Terminal performance, please ensure the
unit’s antenna is not damaged or covered with foreign material
like paint or labeling.
When inserting the SIM, do not bend it or damage the contacts in
any way. When connecting the interface cables, do not use
excessive force.
In the Vicinity of Blasting Work and in Explosive Environments:
Never use the Satellite Terminal where blasting work is in
progress. Observe all restrictions and follow any regulations or
rules. Areas with a potentially explosive environment are often,
but not always, clearly marked. Do not use the Terminal while at a
petrol filling station. Do not use near fuel or chemicals.

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Qualified Service: Do not attempt to disassemble your Satellite
Terminal. The unit does not contain consumer-serviceable
components. Only qualified service personnel may install or
repair equipment.
Accessories: Use Hughes approved accessories only. Use of
non-approved accessories may result in loss of performance,
damage to the Satellite Terminal, fire, electric shock or injury.
Connecting Devices: Never connect incompatible devices to the
Satellite Terminal. When connecting the Satellite Terminal to any
other device, read the device’s User Manual for detailed safety
instructions.
Pacemakers: The various brands and models of cardiac
pacemakers available exhibit a wide range of immunity levels to
radio signals. Therefore, people who wear a cardiac pacemaker
and who want to use a Satellite Terminal should seek the advice
of their cardiologist. If, as a pacemaker user, you are still
concerned about interaction with the Satellite Terminal, we
suggest you follow these guidelines:
•Maintain a distance of one meter from the main antenna
front and sides and your pacemaker
•Refer to your pacemaker product literature for information
on your particular device
If you have any reason to suspect that interference is taking
place, turn off your Satellite Terminal immediately.
Hearing Aids: Most new models of hearing aids are immune to
radio frequency interference from Satellite Terminals that are
more than 2 meters away. Many types of older hearing aids may
be susceptible to interference, making it very difficult to use
them near a Terminal. Should interference be experienced,
maintain additional separation between you and the Satellite
Terminal.
Electrical Storms: Operation of the Satellite Terminal during
electrical storms may result in severe personal injury or death.

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Equipment users
User must be a skilled person. Designated users should not be exposed to
conditions that could cause pain or injury, nor intentionally caused said
conditions.

Chapter 1 • Introduction
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Chapter 1
Introduction
Overview
The Hughes 4500 Terminal provides reliable satellite connectivity over the
EchoStar Mobile GMR-1 3G satellite network. The Hughes 4500 Terminal comes
in a very small form factor and it allows the user to send and receive IP packets
via Ethernet.
Figure 1: Hughes 4500 Terminal
About this user guide
This user guide contains the most up-to-date information available on this
product on the date it was generated. It is focused on the specific information
needed to operate the Hughes 4500 terminal and to connect to the EchoStar
Mobile Satellite network. If you are a first time user, you will be guided through
the procedure for powering up your terminal, obtaining a GPS fix, connecting
your computer to the terminal and registering with the network. You are then
ready to start using data services.
Package contents
When you unpack the Hughes 4500 Portable Terminal kit package, you will find
the following:
•Hughes 4500 Terminal
•Quick Start User Guide
Your Service Provider will supply you with a UMTS Subscriber Identification
Module (USIM) and its PIN, and Satellite Terminal configuration instructions –
you will need these to access the satellite network.

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Minimum system requirements for laptop/PC
These are the minimum computer system requirements for successful interface
with the Satellite Terminal:
•Internet Browser: Microsoft Internet Explorer (IE11 or later), Mozilla
Firefox, Chrome, or Safari
•PC Support for Ethernet
•PC Support for USB
System Requirements to support maintenance port
To support the maintenance port, intended as the USB port, the following
Operating System (OS) have been tested and they do not require the installation
of any USB drivers:
•Microsoft Windows 7
•Microsoft Windows 10
Additional Hardware
Please refer to the Hughes catalog and pricelist for the purchase of any optional
additional hardware items.
Table 1: Additional Hardware Items from the Hughes catalog
Item
Part Number
Specifications
Magnetic Mounting Kit
3501354-0001
High quality corrosion resistant plate with
two circular magnets attached, ideal for
vehicular installations
Fixed Mounting Bracket
3501353-0001
High quality corrosion resistant angle
bracket ideal for vertical installations
Power & Data Cable, blunt wire, 5m
3501314-0002
Blunt wire including the mating barrel
connector to the 4500 Terminal
Power & Data Cable, blunt wire, 10m
3501314-0003
Blunt wire including the mating barrel
connector to the 4500 Terminal
Power & Data Cable, cig lighter plug &
RJ45 socket, 5m
3501314-0004
Ideal for temporary vehicular installations
Mating Power & Data Connector, bare
9509554-0001
For custom cable installations
Custom Power & Data Cable, 8.5mm OD,
100m
9509573-0001
For custom cable installations

Chapter 2 • Using the Hughes 4500
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Chapter 2
Using the Hughes 4500
Before getting started
Install the USIM into the terminal unit before powering up the unit.
Figure 2: Inserting the USIM card
Quick start
The Hughes 4500 terminal must first obtain a GPS fix by positioning it with an
open view of the sky. The GPS fix is acquired by the time the terminal is fully
booted up. This time is typically specified at 30 sec.
Connecting the terminal to the computer
You can connect your computer to the Hughes 4500 with one or more of the
following interfaces:
•Ethernet
•Micro-USB
Connecting by Ethernet
To connect the Hughes 4500 terminal to a device using Ethernet:
•Connect a standard Ethernet cable to the Ethernet signals of the barrel
connector.
Connecting by USB
The common installation access port for Installers is the Micro-USB port. To
connect the Hughes 4500 terminal to a device using USB:
•Connect a standard Micro-USB cable to the Micro-USB signals of the
barrel connector.
The USB port can be only used for configuration. It cannot be used for
user data connections over the satellite link.

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Chapter 3 • Using the Web UI
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Chapter 3
Using the Web UI
Accessing the Web UI
The Hughes 4500 includes an internal Web User Interface (Web UI). To access
the Web UI, open your favourite web browser and type in the internal IP
address of the terminal. If you are using a:
•Ethernet port, type this Ethernet IP address: http://192.168.128.100
•USB port, type this Maintenance IP address: http://169.254.1.1
The Web UI opens up to the Terminal Status page. Along the top of all Web UI
pages are icons representing the categories of available subpages; Home,
Connections, Settings, Usage and Support.
Home page
The Home page shows the current terminal status and allows user to set up the
initial data connection.
On the left side of the page is the Status bar. These items are updated
automatically when the status of any item changes.
1. Connection: This field indicates whether you are registered with the EML
Network. It also shows if you are registered with the IMS and receive
signal strength.
2. Position: This field displays the current position status. If the terminal
acquired a GPS fix, it will display the Latitude, Longitude, Altitude, the last
time the GPS position was updated and the geocoordinates in the Military
Grid Reference System. Time displayed is UTC time.
3. Terminal Properties: This field indicates miscellaneous status information.
Figure 3: Terminal Status page

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Once connected to the network, the Terminal Status page will show that the UT
is registered with the network. In the middle of the Terminal Status page it will
show that the “Shared Connection” is established along with the TE’s local IP
address.
For a basic connectivity, the Terminal would work with one signal bar. For more
details the user can look at the diagnostics page to see if the signal quality (SQI)
is at least 5dB. It is desirable to have 10dB or better.
Connections
The Connections page shows the status of the Shared Connection and the two
Custom Connections or Dedicated Connections. Each connection shows the
Local IP address associated with that connection and the Profile. It also shows
the Global IP address for active Custom connections.
•Shared Connection –This section shows the Connection status, the global
IP address and an Action button to disconnect the connection.
•Connected Devices Using the Shared Connection –This section shows the
local IP addresses of all devices connected to the Shared Connection.
•Dedicated Connection 1 and Dedicated Connection 2 –This section
shows the local IP, the APN Profile, the global IP address and an Action
button to disconnect the connection.
To start a Custom connection with the network, select one of the APN Profiles
from the drop-down menu and then click the Connect button. Once connected,
a global IP address will be populated and the Connect button will change to
Disconnect.
Figure 4: Connection page

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Settings page
The Settings page provides a set of subpages for the configuration of various
parameters of the terminal:
•General Setup
•IP Address/DHCP
•Ethernet Security
•Security
•APN Profiles
•Connection Profiles
•Outbound Filters
•Port Forwarding
•Remote Management
General setup
This subpage allows the user to configure general parameters of the Hughes
4500 Terminal. A description of each item is as follows:
•Language –The user can choose between the different language options
by clicking the drop-down arrow, select the language and then click the
Apply Changes button.
•LED Settings –The user can select between 3 different ways to turn off
LED indicators, in normal operating mode. By clicking the drop-down
arrow, select the option and then click the Apply Changes button.
•
Figure 5: Setting page

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IP Address/DHCP Settings
•Terminal Local IP Address –This section allows the user to change the
local IP address of the terminal from the default Ethernet IP address:
192.168.128.100. All four octets are available to change. Once the local IP
address is changed on this page and applied, the first 3 octets of the DHCP
address range will also change automatically.
•DHCP Server –Allows the DHCP server in the UT to be turned on or off by
checking the Enable box.
—DHCP Address Range –This allows the user to set the range of DHCP
addresses (from .101 to .199) that are given out by the UT to connected
TEs.
Updates to the Local IP address and DHCP server will not take effect until
the UT is rebooted.
•DHCP Reservations –This section allows the user to add an IP address
that will permanently be assigned to a particular connected device based
upon the detected device’s MAC address.
Figure 6: IP Address/ DHCP screen

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Ethernet security
The Ethernet Security page allows the user to enable Ethernet MAC Address
Filtering.
•Ethernet MAC Address Filtering –User can select any detected device and
add the MAC address to the Allowed MAC Addresses field to the left. The
user can also manually add a MAC address in the box at the bottom of the
page, then add it to the Allowed MAC Address field.
Figure 7: Ethernet Security screen
Security
This page allows the user to setup and enable/disable various passwords for the
terminal.
•SIM PIN –This is a four-digit field that can be enabled and configured by
the user to secure the SIM against unwanted use. The SIM PIN is stored on
the SIM itself. Once enabled, the terminal will require the SIM PIN at
startup.
Note: After 3 incorrect attempts to enter the PIN, the user will have to
use the PUK number to reset the PIN of the SIM car.

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•SIM Lock PIN –Use up to 8 digits to lock the terminal to the current SIM
card. The SIM Lock PIN code will have to be entered any time a different
SIM card is used with the terminal.
•Local Access Password –This password prevents all local access to the
terminal settings from being viewed or changed by unauthorized users
once the terminal is configured properly. Once enabled, this password will
have to be entered before any settings can be changed. A pop-up will
come up if the Local Access Password is enabled and the user attempts to
change a protected configuration parameter.
•Administration Password –This password allows to prevent terminal
settings from being changed by unauthorized users once the terminal is
configured properly. Once enabled, this password will have to be entered
before protected settings can be changed. A pop-up will come up if the
Administration Password is enabled and the user attempts to change a
protected configuration parameter.
Figure 8: Security screen

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Figure 9: Change SIM PIN Settings screen Figure 10: Create Administration Password screen
APN Profiles
•Profile Settings –This section allows the user to choose the Default APN
Profile, selecting from the drop-down menu the APN Profile and clicking
to Apply Changes. At least one Profile needs to be configured and selected
as the Default Profile.
The SW also supports APNs stored on the USIM. If available, the USIM
APN is automatically set as the Default APN.
•Defined APN Profiles –This section allows the user to configure up to five
APN Profiles by entering:
—Profile Label
—Profile APN
—APN Username, the username is not required but optional.
—APN Password, the password is not required but optional.
The profile can be configured to prompt for the password when selecting
it for use.
Figure 11: APN Profiles screen

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Connection Profiles
This page allows to configure the user data connections (Shared and Dedicated)
choosing the APN Profile and the Activation Method.
•Connection Watchdog –This section allows the user to enable the
Connection Watchdog feature.
When the feature is enabled, the traffic on the space link is monitored and
the terminal will reboot if there is no traffic detected during the
monitoring period. The user can also configure the following:
•Traffic Monitoring
—Do not monitor
—Monitor only incoming
—Monitor only outcoming
—Monitor bi-directional
•Traffic Monitoring Timeout
The default duration is 60 minutes. If the user wants to change the
duration this needs to be at least 5minutes.
Note: The Traffic Monitoring Timeout needs to be programmed for a
longer duration than anticipated rate of user traffic to avoid
unnecessary reboots.
Figure 12: Connection Profiles screen