Hughes DIRECWAY DW7000 User manual

1035978-0001
Revision A
June 3, 2005
Remote Terminal User Guide
Models: DW7000, DW7700

Copyright © 2005 Hughes Network Systems, LLC
All rights reserved. This publication and its contents are proprietary to Hughes Network Systems,
LLC. No part of this publication may be reproduced in any form or by any means without the written
permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland
20876.
Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness
of the material in this document. Hughes Network Systems, LLC shall not be liable for errors
contained herein. The information in this document is subject to change without notice. Hughes
Network Systems, LLC makes no warranty of any kind with regard to this material, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose.
Trademarks
HUGHES and HUGHES NETWORK SYSTEMS are trademarks of Hughes Network Systems, LLC.
All other trademarks are the property of their respective owners.

• Important safety information
1035978-0001 Revision A iii
Important safety information
For your safety and protection, read this entire guide before you
attempt to use the DIRECWAY DW7000 or DW7700 remote
terminal. In particular, read this safety section carefully. Keep this
safety information where you can refer to it if necessary.
Types of warnings used
in this manual This section introduces the various types of warnings used in this
guide to alert you to possible safety hazards.
WARNING
Indicates a potentially hazardous situation, which, if not
avoided, could result in death or serious injury.
CAUTION
Indicates a potentially hazardous situation, which, if not
avoided, may result in minor or moderate injury.
CAUTION
Indicates a situation or practice that might result in property
damage.
Note: A note provides additional information.

• Important safety information
iv 1035978-0001 Revision A

• Contents
1035978-0001 Revision A v
Contents
Important safety information. . . . . . . . . . . . . . . . . . . . . iii
Types of warnings used in this manual . . . . . . . . . . . . . . . . . . . iii
About this document . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Scope and audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Organization of this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Revision record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Chapter 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
For United States users who purchased through a DIRECWAY
retail channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
For United States users who purchased through a value added
reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Remote terminal overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
How the remote terminal works. . . . . . . . . . . . . . . . . . . . . . . . . .3
Professional installation or service requirement . . . . . . . . . . . . .4
Grounding requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Preventive maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Operating considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Chapter 2
System Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Accessing the System Control Center . . . . . . . . . . . . . . . . . . . . .8
Creating a shortcut to the System Control Center . . . . . . . . . .9
Home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
System indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Test Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
myDIRECWAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
System Status page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Reception Information page. . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Transmission Information page . . . . . . . . . . . . . . . . . . . . . . . . .15
System Information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

• Contents
vi 1035978-0001 Revision A
Connectivity Test page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Port Forwarding Configuration page . . . . . . . . . . . . . . . . . . . . .18
Defining port forwarding rules. . . . . . . . . . . . . . . . . . . . . . . .18
Help page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Browsing optimization utility. . . . . . . . . . . . . . . . . . . . . . . . .20
myDIRECWAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Chapter 3
Remote terminal LEDs . . . . . . . . . . . . . . . . . . . . . . . . . .23
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Fatal error indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Weather and signal strength. . . . . . . . . . . . . . . . . . . . . . . . . . . .24
LED appearance during normal operation . . . . . . . . . . . . . . . . .24
Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Ethernet port LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Additional LED appearance information . . . . . . . . . . . . . . . . . .26
Chapter 4
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Cannot surf but can access the System Control Center . . . . . . .27
Confirming the terminal is commissioned . . . . . . . . . . . . . . .28
Confirming receive signal . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Confirming transmit signal. . . . . . . . . . . . . . . . . . . . . . . . . . .30
Confirming TCP acceleration is operational . . . . . . . . . . . . .31
Confirming Web Acceleration is operational. . . . . . . . . . . . .32
Confirming NOC connectivity. . . . . . . . . . . . . . . . . . . . . . . .33
Confirming Internet connectivity . . . . . . . . . . . . . . . . . . . . . .35
Checking DNS settings. . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Checking for viruses and firewall issues . . . . . . . . . . . . . . . .36
Cannot access the System Control Center . . . . . . . . . . . . . . . . .37
Computer is connected directly to the terminal . . . . . . . . . . .37
Terminal is connected to an Ethernet device . . . . . . . . . . . . .37
Using the terminal LEDs to troubleshoot. . . . . . . . . . . . . . . . . .38
Fatal error indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Unrecoverable key error. . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
All LEDs are off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Checking the Power LED. . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Checking the LAN LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
LAN LED is illuminated . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
If the LAN LED stays illuminated . . . . . . . . . . . . . . . . . . .40
If the LAN LED dims. . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Other devices connected to the terminal . . . . . . . . . . . . . . . . . .42
Receive LED is not illuminated . . . . . . . . . . . . . . . . . . . . . . .42
System LED is not illuminated. . . . . . . . . . . . . . . . . . . . . . . .42

• Contents
1035978-0001 Revision A vii
Power LED is not illuminated . . . . . . . . . . . . . . . . . . . . . . . .42
Power LED is blinking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
The pedestal base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Appendix A
Frequently asked questions (FAQs). . . . . . . . . . . . . . . .45
Contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
General FAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
DIRECWAY Professional FAQs. . . . . . . . . . . . . . . . . . . . . . . .49
Appendix B
Typical operating system settings. . . . . . . . . . . . . . . . . .51
Determining if DHCP is enabled on the remote terminal . . . . .51
Configuring Windows for a static IP address. . . . . . . . . . . . . . .52
Windows 98SE or Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Configuring Windows to support a DHCP-enabled terminal . .62
Windows 98SE and Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Configuring a MacIntosh for a static IP address . . . . . . . . . . . .69
Configuring a MacIntosh to support a DHCP-enabled terminal 71
Appendix C
Home networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Basic wireless considerations. . . . . . . . . . . . . . . . . . . . . . . . .74
Basic Ethernet considerations. . . . . . . . . . . . . . . . . . . . . . . . .75
Appendix D
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . .77
FCC standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Acronyms and abbreviations . . . . . . . . . . . . . . . . . . . . .81
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

• Contents
viii 1035978-0001 Revision A

• Figures
1035978-0001 Revision A ix
Figures
Chapter 1
1. Remote terminal’s role in the DIRECWAY system architecture. . . . . . . . . . . . .3
Chapter 2
2. System Control Center home page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
3. Creating a shortcut to the System Control Center . . . . . . . . . . . . . . . . . . . . . . . .9
4. Entering the System Control Center URL in the Create Shortcut window . . . . .9
5. Entering the name of the shortcut. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
6. System indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
7. System Status indicator reporting a problem . . . . . . . . . . . . . . . . . . . . . . . . . . .11
8. System Status page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
9. Reception Information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
10. Transmission Information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
11. System Information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
12. Port Forwarding Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
13. Entering port forwarding rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
14. Help page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
15. Downloading the browsing optimization utility. . . . . . . . . . . . . . . . . . . . . . . . .20
Chapter 3
16. Remote terminal LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
17. Ethernet port LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Chapter 4
18. System Information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
19. Confirming receive signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
20. Confirming transmit signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
21. Confirming TCP acceleration is operational . . . . . . . . . . . . . . . . . . . . . . . . . . .31
22. Confirming Web Acceleration is operational. . . . . . . . . . . . . . . . . . . . . . . . . . .32
23. Accessing the Connectivity Test page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
24. Successful ping test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
25. Failed ping test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
26. Remote terminal power and cable connections . . . . . . . . . . . . . . . . . . . . . . . . .38
27. Attaching the terminal to the pedestal base . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

• Figures
x1035978-0001 Revision A
Appendix B
28. Network dialog with Configuration tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
29. TCP/IP Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
30. Entering the terminal’s IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
31. Network and Dialup Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
32. Local Area Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
33. Local Area Connection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
34. TCP/IP Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
35. Network and Dialup Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
37. TCP/IP Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
36. Local Area Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
38. Entering the preferred DNS server address . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
39. Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
40. Network window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
41. TCP/IP Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
42. Gateway tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
43. Network and Dialup Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
44. Local Area Connection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
45. Internet Protocol Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
46. Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
47. Local Area Connection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
48. Internet Protocol Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
49. Mac Systems Preferences menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
51. Select Manually from the Configure drop-down list . . . . . . . . . . . . . . . . . . . . .70
50. Mac Network screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
52. Mac System Preferences menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
54. Select DHCP from the Configure drop-down menu . . . . . . . . . . . . . . . . . . . . .72
53. Mac Network screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Appendix C
55. Site with remote terminal and wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . .74
56. Site with remote terminal and wired Ethernet LAN. . . . . . . . . . . . . . . . . . . . . .75

• Tables
1035978-0001 Revision A xi
Tables
Chapter 3
1. Remote terminal LED operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

• Tables
xii 1035978-0001 Revision A

• About this document
1035978-0001 Revision A xiii
About this document
Scope and audience This guide describes components and features common to both
DIRECWAY DW7000 and DW7700 remote terminals. DW7700
is an enterprise-class broadband communications solution used
by enterprise customers, which are typically large businesses.
DW7700 Supplemental User Guide Information (1036332-0001)
discusses components and features unique to the DW7700
terminal. The audience for this guide consists of end uses of the
equipment, including telecommunications managers, planners,
and technicians.
Certain procedures, contact information, parts, and other
operational considerations may vary depending on the user’s
location. This manual clearly identifies those differences when
applicable.
Organization of this
guide This guide is organized into the following chapters and
appendices:
Chapter 1 – Introduction describes the remote terminal and
explains how it functions within the DIRECWAY system
architecture.
Chapter 2 – System Control Center describes the terminal’s
internal web interface used to access system information.
Chapter 3 – Remote terminal LEDs explains the LEDs on the
front of the terminal.
Chapter 4 – Troubleshooting provides troubleshooting strategies.
Appendix A – Frequently asked questions (FAQs) lists answers to
frequently asked questions about the terminal and the
DIRECWAY service.
Appendix B – Typical operating system settings explains how to
configure operating system settings so your computer can
communicate with the terminal.
Appendix C – Home networking describes how the terminal
functions in a home network.
Appendix D – Declaration of Conformity provides product
compliance information.

• About this document
xiv 1035978-0001 Revision A
This guide also contains a list of abbreviations and acronyms and
an index.
Conventions This manual follows the typographical conventions shown below
to help clarify instructions:
Revision record
Example Explanation
Click Exit.Indicates the names of command
buttons that execute an action.
The system displays the following:
Are you ready?
Indicates all system messages
and prompts as the system
displays them.
Type exit Indicates operator input.
Enter a value in the Time field. Indicates the names of fields on
windows.
Retrieve the following file:
O:\template\techman_r3
Indicates file names or file paths
referenced in the manual.
Press ALT+V to view the menu. Indicates function or keyboard
keys. Press two keys
simultaneously—in this case, Alt
and V.
Select the Edit menu. Indicates the names of menu bar
options on a software screen.
Go to Edit → Spelling Checker
Indicates a menu/submenu
sequence for selecting an action
or option
Revision Date of issue Scope
A06/03/05 Production release

Chapter 1 • Introduction
1035978-0001 Revision A 1
Chapter 1
Introduction
This chapter discusses general topics related to the remote
terminal. Topics include:
•Contact information on page 1
•Remote terminal overview on page 2
•System requirements on page 2
•How the remote terminal works on page 3
•Professional installation or service requirement on page 4
•Grounding requirement on page 4
•Preventive maintenance on page 5
•Operating considerations on page 5
Contact information If you need warranty or repair support, your contact information
varies depending on your location.
For United States users who
purchased through a
DIRECWAY retail channel
If you purchased this product through a DIRECWAY retail
channel:
•Access the System Control Center by launching a browser,
typing www.systemcontrolcenter.com in the URL
location bar, and pressing ENTER. Type 192.168.0.1 in the
location bar if you are unable to access the System Control
Center with the www.systemcontrolcenter.com URL.
•Check our web site www.myDIRECWAY.com for more
information.
•Send an e-mail to technical support by selecting Email under
Help Center on our www.myDIRECWAY.com web site.
•Call 1-866-DIRECWAY (1-866-347-3292).
For United States users who
purchased through a value
added reseller
If you purchased this product from one of our value added
reseller (VARs), do not contact DIRECWAY. Contact your VAR
according to the procedure supplied by them for technical
support. They are trained to help you with any technical problem.

Chapter 1 • Introduction
21035978-0001 Revision A
Remote terminal
overview Congratulations on your purchase of a DIRECWAY®model
DW7000 or DW7700 remote terminal! After your terminal has
been professionally installed, you can use a web browser to surf
the Internet. You will also be able to operate a local area network
(LAN) after you configure your computers with network interface
cards (NICs), connect them with Ethernet cable or through a
wireless base station, and configure your computers’ operating
system network properties.
The terminal has a System Control Center that provides access to
system information such as your site account number (SAN), site
ID, terminal Internet Protocol (IP) address, and subnet mask; the
terminal IP address and the subnet mask may be required to
configure a network. The System Control Center is described in
Chapter 2 – System Control Center, on page 7.
The instructions in this manual also apply to the enterprise-class
DW7700 terminal. The DW7700 terminal includes the
functionality of a DW7000 terminal in addition to being equipped
with an internal telephone modem, serial port, and two Ethernet
ports. The model number appears on a label next to the DC IN
connector on the back of the terminal.
In this guide, the terms remote terminal and terminal may refer to
a DW7000 or DW7700 model remote terminal. The terms
DW7000 and DW7700 are used when it is necessary to
differentiate between the two models.
System requirements Make sure your computer meets the following minimum
requirements to achieve optimal terminal performance:
•Operating system
– PC: Windows 98 Second Edition (SE), Windows
Millennium Edition (Me), Windows 2000, Windows XP
– MAC: 10.1 or higher
•Processor
– PC: Pentium II 333 Mhz or faster
– MAC: 300 Mhz or faster
•Memory
– PC: 64MB RAM, Windows 98SE and Me; 128MB RAM
Windows 2000 and XP.
– MAC: 128MB
•Free hard drive space
– PC: 100MB
– MAC: 150MB

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Howtheremoteterminal
works Figure 1 shows how the remote terminal fits into the DIRECWAY
system architecture. The remote terminal is independent of the
operating systems of the computers connected to it, meaning a
computer using a Windows or MacIntosh operating system can
browse the Internet when connected to the terminal. The terminal
is a self-hosted unit, meaning the software required to operate the
terminal resides in the terminal; there is no need to install
software on the computer(s) connected to the terminal.
The terminal, in combination with an antenna, can also provide
satellite connectivity for multiple computers on a wireless or
wired (Ethernet) LAN. After the terminal and network are
installed, every computer on the network can surf the Internet. To
learn more about using the terminal with a network, see
Appendix C – Home networking.
Figure 1: Remote terminal’s role in the DIRECWAY system architecture
Note: You can connect multiple home computers and laptops to
a single DIRECWAY Internet connection at no additional cost. To
do this, you need to have home networking equipment, which is
not included with this product. For network setup, support and
configuration, contact your network hardware manufacturer and/or
operating system software developer (Hughes Network Systems,
LLC (HNS) is not responsible for home network management and
troubleshooting). Simultaneous use of high bandwidth
applications by multiple users may result in degradation of speed.
Actual speeds may vary. Speed and uninterrupted use of service
are not guaranteed.

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Professionalinstallation
or service requirement The Federal Communications Commission (FCC) requires
professional installation and service of the two-way antenna
assembly because it transmits radio frequency (RF) energy.
Grounding requirement The coaxial cable and the ground block to which it is connected
must meet specific grounding requirements. The requirements are
listed in the following warning.
CAUTION
•The two-way satellite dish must be installed in a location
or manner not readily accessible to children and so that
the dish bottom is at least 5 feet above ground level.
•Professional installation or service of the two-way
satellite dish is required by the Federal
Communications Commission because the radio
transmits radio frequency energy.
•This device emits radio frequency energy when in
transmit mode. To avoid injury, do not place head or
other body parts between the feed horn and satellite
dish when the system is operational.
•Unplug the indoor power connection before performing
maintenance or adding upgrades to any satellite dish
components.
•Do not allow anything to come in contact with the front
surface of the satellite dish.
WARNING
The coaxial cable must be connected to a ground block. The
ground block should be located at the point where the
coaxial cable enters the building. The ground wire must be
connected to the ground block and routed to the earth
ground.

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Preventive maintenance To maintain your terminal:
•Keep the convection cooling vents free from blockage.
•Dust the unit as often as needed with a soft cloth.
•Do not use solvent or abrasive powder when cleaning.
No internal cleaning or service is required. The terminal does not
contain user serviceable parts. Opening or tampering with the
unit voids its warranty.
Operating
considerations You must observe the warnings and cautions below to prevent
personal injury or damage to the terminal.
WARNING
•Do not insert objects through the vents.
•Inserting objects through the vents may result in severe
personal injury or death due to electric shock.
•In addition, inserting objects through the vents may
damage the terminal.
CAUTION
•Keep the terminal in a well-ventilated space. Do not
place anything on top of it. Doing so may reduce heat
dissipation and cause operational problems or damage
the unit.
•Do not install near heat sources, such as radiators, heat
registers, stoves, or other apparatus (including
amplifiers) that produce heat.
•Never unplug the DC power cord from the terminal while
it is powered on. Doing so could damage the pins and
also cause a short in the system.
•When power needs to be removed from a terminal that
uses an AC/DC power supply, always unplug the AC
power cord from the wall outlet, surge protector, or
power strip.
•When power needs to be removed from a terminal that
uses a DC/DC power supply, always unplug the DC input
cable connector from the power supply.
•Do not place the terminal near equipment that produces
dust. Certain copiers or computer printers produce
carbon dust which can cause malfunctions.
•Position the terminal on a stable surface where it will
not be bumped or dropped.
•Prevent moisture from getting inside the terminal.

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