Hytera PNC370 User manual

PNC370 PoC Terminal
USERMANUAL

Preface
Welcome to the world of Hytera and thank you for purchasing this product. This manual includes a
description of the functions and step-by-step procedures for use. To avoid bodily injury or property loss
caused by incorrect operation, please carefully read the
Safety Information Booklet before use.
This manual is applicable to the following product:
PNC370 PoC Terminal

Copyright Information
Hytera is the trademark or registered trademark of Hytera Communications Corporation Limited (the
Company) in the People's Republic of China (PRC) and/or other countries or areas. The Company retains
the ownership of its trademarks and product names. All other trademarks and/or product names that may
be used in this manual are properties of their respective owners.
The product described in this manual may include the Company's computer programs stored in memory
or other media. Laws in PRC and/or other countries or areas protect the exclusive rights of the Company
with respect to its computer programs. The purchase of this product shall not be deemed to grant, either
directly or by implication, any rights to the purchaser regarding the Company's computer programs. The
Company's computer programs may not be copied, modified, distributed, decompiled, or
reverse-engineered in any manner without the prior written consent of the Company.
Disclaimer
The Company endeavors to achieve the accuracy and completeness of this manual, but no warranty of
accuracy or reliability is given. All the specifications and designs are subject to change without notice due
to continuous technological development. No part of this manual may be copied, modified, translated, or
distributed in any manner without the prior written consent of the Company.
We do not guarantee, for any particular purpose, the accuracy, validity, timeliness, legitimacy or
completeness of the third-party products and contents involved in this manual.
If you have any suggestions or would like to receive more information, please visit our website at
http://www.hytera.com.
FCC Statements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an controlled environment. This
equipment should be installed and operated with minimum distance 0mm between the radiator and
your body. This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.

Contents
Documentation Information ........................................................................................................... 1
1. Packing List ................................................................................................................................. 3
2. Product Overview ........................................................................................................................ 4
2.1 Product Layout .................................................................................................................................................................. 4
2.2 Key Functions .................................................................................................................................................................... 4
3. Installation and Operation .......................................................................................................... 5
3.1 Attaching the Battery ....................................................................................................................................................... 5
3.2 Installing the SIM Card .................................................................................................................................................... 5
3.3 Charging the Battery ........................................................................................................................................................ 6
3.4 Attaching the Belt Clip ..................................................................................................................................................... 6
3.5 Attaching the Audio Accessory ..................................................................................................................................... 7
3.6 Connecting to the Internet ............................................................................................................................................. 7
4. Status Indication ......................................................................................................................... 8
4.1 Checking LCD Indications .............................................................................................................................................. 8
4.2 Checking LED Indications ............................................................................................................................................... 8
5. Settings and Functions ............................................................................................................... 9
5.1 Basic Settings .................................................................................................................................. 9
5.2 System Upgrade .............................................................................................................................................................10
5.3 Application Management .............................................................................................................................................11
5.4 PoC Service .......................................................................................................................................................................12
6. Troubleshooting ........................................................................................................................ 13
7. Care and Cleaning ..................................................................................................................... 15
7.1 Product Care ....................................................................................................................................................................15
7.2 Product Cleaning ............................................................................................................................................................15
8. Optional Accessories ................................................................................................................. 16

1
Documentation Information
Icon Conventions
Icon
Description
Note
Indicates references that can further describe the related topics.
Caution
Indicates situations that could cause data loss or equipment damage.
Notation Conventions
Item
Description
Example
Boldface
Denotes menus, tabs, parameter names,
window names, dialogue names, and
hardware buttons.
To save the configuration, click Apply.
The Log Level Settings dialogue appears.
Press the PTT key.
" "
Denotes messages, directories, file
names, folder names, and parameter
values.
The screen displays "Invalid Battery!"
Open "PDT_PSS.exe".
Go to "D:/opt/local".
In the Port text box, enter "22".
>
Directs you to access a multi-level menu.
Go to File > New.
Italic
Denotes document titles.
For details about using the DWS, refer to
Dispatch Workstation User Guide .
Courier
New
Denotes commands and their execution
results.
To set the IP address, run the following
command:
vos-cmd - m name IP

2
Key Operations
Operation
Description
Short press
Press and release quickly.
Long press
Press and hold for the preset duration.
Press and hold
Keep the key pressed.

3
1.Packing List
Please unpack carefully and check that you have received the following items. If any item is missing or
damaged, please contact your dealer.
Item
Quantity (PCS)
Item
Quantity (PCS)
Terminal
1
Data Cable
1
Battery
1
Battery Cover
1
Power Adapter
1
Strap
1
Belt Clip
1
Documentation Kit
1
Figures in this manual are for reference only.
Check the main unit label inside the battery compartment to ensure that the purchased
product is correct.

4
2.Product Overview
2.1 Product Layout
2.2 Key Functions
Key
Description
OK/Menu key: Press to access a menu.
Home key: Press to return to the home menu.
Cancel/Back key: Press to return to the upper-level menu.
Flashlight key: Press and hold to turn the flashlight on or off.
On-Off key
When the terminal is off, press and hold to turn it on.

When the terminal is on, press and hold to turn it off or restart it.
Programmable key.
Programmable key.
Navigation key: Press to select the required menu or option.
Press any key to wake the screen when it is off.

5
3.Installation and Operation
3.1 Attaching the Battery
Caution
1. Slide the battery latch to the unlock position and remove the battery cover.
2. Attach the battery.
3. Press the cover into place and slide the battery latch to the lock position.
3.2 Installing the SIM Card
1. Remove the battery and open the card slot cover.
2. Install the SIM card.
3. Put the card slot cover in place.
Use the approved battery by the Company to avoid the risk of explosion.
Dispose of the used battery in accordance with "Precautions for Disposal" in the
Safety
Information Booklet
.

6
3.3 Charging the Battery
Caution
Read the
Safety Information Booklet before charging.
Use the approved charger to charge the battery.
Use the approved external power supply (Ten Pao Industrial Co., Ltd., model:
S010WU0500200, Input: 100-240 Va.c., 50/60 Hz, 0,4 A, Output: 5,0 Vd.c., 2000 mA).
The remaining lithium-ion battery power is limited to 30% pursuant to the new lithium
battery shipment regulation approved by International Air Transport Association (IATA).
To charge the battery, connect the terminal to the power adapter, power bank, or PC with the USB cable.
To determine the charging status, check the battery icon or percentage shown on the LCD display.
To ensure optimum waterproof and dustproof performance, close the USB port cover after charging the
terminal.
3.4 Attaching the Belt Clip

7
3.5 Attaching the Audio Accessory
Open the cover of the audio accessory connector and insert the audio accessory into the connector.
To ensure optimum waterproof and dustproof performance, close the cover after removing the audio
accessory.
3.6 Connecting to the Internet
You can connect to the Internet by using the cellular network or WLAN network.
To connect to the cellular network, install the SIM card and activate the cellular data service.
To connect to the WLAN network, go to Setting > WLAN to enable the WLAN network and then
choose one of the listed networks. If a password is required, connect the terminal to the PC, and
then install the PNC370 WLAN Hotspot Editing Tools and the ADB drive to configure the WLAN
network.
Contact your dealer to obtain the installation package of the PNC370 WLAN Hotspot Editing
Tools.

8
4.Status Indication
4.1 Checking LCD Indications
Icon
Terminal Status
The battery is fully charged.
The battery is nearly dead.
The number of bars indicates the signal strength of the cellular network.
The number of bars indicates the signal strength of the WLAN network.
No SIM-card is detected.
An audio accessory is connected.
The BT feature is enabled.
A BT device is connected.
The positioning feature is enabled.
4.2 Checking LED Indications
LED Indicator
Terminal Status
Glows orange

The terminal is being turned on.
The terminal is ready to initiate an individual call by pressing the
PTT
key.

The terminal has a dynamic group call in progress.
Glows green
The terminal is receiving.
Glows red
The terminal is transmitting.

9
5.Settings and Functions
5.1 Basic Settings
You can access the setting interface by tapping to perform the following operations:
If you want to...
Then...
Set the language
Select Language, and then select the language.
Adjust the brightness
of the backlight
Go to
Display
>
Brightness level
, and then select the brightness level.
Set the backlight
Go to Display > Sleep, and then select the sleep time.
Adjust the volume
Go to Sound > Volume control, and then press the Navigation key.
Turn the key tone on
or off
Go to
Sound
>
Key Tone
.
Turn the positioning
feature on or off
Go to
Location
>
Location
.
Turn the BT feature
on or off
1.
Go to Bluetooth > Bluetooth to turn it on or off.
2.
Choose one of the listed devices to pair with.
View the terminal
information
Select
About
.
Restore the terminal
to factory settings
Select Factory data reset.
Caution
Restoring the terminal to factory setting will erase all the information on the
terminal.

10
5.2 System Upgrade
Before upgrading, ensure the battery power is more than 30%.
Power outage during upgrade
may cause upgrade failure.

Insufficient storage may cause upgrade failure.
When a new version becomes available, a red dot appears in the upper right of the System Upgrade icon
. You can go to System Upgrade > Option > Check The Upgrade to view details on the new
version.
Online Upgrade
1. Connect to a Wi-Fi network.
2. Go to Option > Automatic upgrade > Auto upgrade using Wi-Fi and press the OK/Menu key to
turn on Auto upgrade using Wi-Fi.
The terminal automatically downloads the upgrade package.
Local Upgrade
1. Store the upgrade file to the terminal.
2. Select Option > Local upgrade.

11
5.3 Application Management
To install an application locally, transfer the APK file to the terminal using the computer, and then
access File Manager to select the file to install.
To uninstall an application, go to Setting > Apps > Download, select the required application, and
then go to Detail > Option > Uninstall.
To forcibly stop a running application, go to Setting > Apps > Download > Running, select the
required application, and then go to Detail > Option > Force stop.
To clear application data or cache, go to Setting > Apps > Download > Running/All, select the
required application, and then go to Detail > Option > Clear app data > Clear app cache.

12
5.4 PoC Service
Push-to-talk over Cellular (PoC) provides direct one-to-one and one-to-many voice communication
services over the cellular network.
This service is available only when you have installed the PoC application on the terminal.
You can access the PoC menu to initiate a call.
1. Go to Home > PoC, and then press OK/Menu key.
2. Select the required contact.
3. Press and hold the PTT key and speak.
You can listen to a call without any operation.

13
6.Troubleshooting
Phenomena
Analysis
Solution
The terminal
cannot be turned
on.
The battery may be installed
improperly.
Remove and reattach the battery.
The battery power may run out.
Recharge or replace the battery.
The battery may suffer from poor
contact caused by dirty or damaged
battery contacts.
Clean the battery contacts or replace the
battery.
The terminal fails
to respond to any
operations.
Too many applications are running. Forcibly stop some running applications or
restart the terminal.
The keys do not
work normally.
The keypad may fail to function
temporarily.
Restart the terminal.
The keypad is broken.
Contact the dealer or our Company for
customer service.
The LED indicator
does not work
normally.
The indicator may fail to function
temporarily.
Restart the terminal.
The indicator is broken.
Contact the dealer or our Company for
customer service.
The LCD does not
display any
information.
The display may fail to function
temporarily.
Restart the terminal.
The display is broken.
Contact the dealer or our Company for
customer service.
The terminal fails
to connect to the
cellular network.
The SIM card fails to function
properly or is out of service because
of unpaid charges.
Make sure the SIM card functions properly
or pay the charges.
The cellular network is not enabled
for the SIM card.
Contact the carrier to enable the cellular
network.

14
Phenomena
Analysis
Solution
The communication signal strength
may be weak.
Make sure the terminal is within the
network coverage.
Both the cellular network and WLAN
are turned on, but the WLAN
connection is unstable.
Turn the WLAN off.
During receiving,
the voice is weak
or intermittent.
The communication signal strength
may be weak.
Make sure the terminal is within the
network coverage.
The volume level may be low.
Increase the volume.
The speaker may be blocked.
Clean the surface of the speaker.
The terminal fails
to detect the SIM
card.
The SIM card may be installed
improperly.
Remove and reattach the SIM card.
The SIM card may suffer from poor
contact caused by dirty or damaged
metal contacts.
Clean the metal contacts.
The terminal
cannot locate your
position.
The terminal may not receive signals
due to unfavorable position.
Move to an open and flat area, and try
again.
The battery fails to
be charged.
The power adapter plug may suffer
from poor contact.
Unplug and re-insert the adapter.
The data cable connector may suffer
from poor contact.
Unplug and re-insert the cable.
If the above solutions cannot fix your problems, or you may have some other queries, please contact
your dealer for more technical support.

15
7.Care and Cleaning
To guarantee optimal performance as well as a long service life of the product, please follow these tips.
7.1 Product Care
Do not pierce or scrape the product.
Keep the product far away from substances that can corrode the circuitry.
Do not hold the product by the antenna or earpiece cable.
Close the audio accessory connector cover when no accessory is in use.
7.2 Product Cleaning
Caution
Turn the product off and remove the battery before cleaning.
Clean up the dust and fine particles on the product surface and charging piece with a clean and dry
lint-free cloth or a brush regularly.
Use neutral cleanser and a non-woven fabric to clean the keys, knobs, and front case after long-time
use. Do not use chemical preparations such as stain removers, alcohol, sprays or oil preparations, so
as to avoid surface case damage.
Make sure the product is completely dry before use.