i3 International Ax47DC User manual

User Manual
Please read this guide carefully before you install your Ax47DC.
Keep this guide for future reference.
Rev. 170322
Ax47DC
i3 INTERNATIONAL INC.
1.866.840.0004
www.i3international.com
Canada 780 Birchmount Road,
Unit 16, Scarborough,
ON, M1K 5H4
U.S.A. i3 America Inc.
4450 Witmer Industrial Estates Unit 4
Niagara Falls, NY 14305

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Default IP: 192.0.0.16
Default Subnet Mask : 255.255.255.0.
Default User Name: i3admin
Default Password: i3admin
Ax47DC User Manual
COPYRIGHT © 2017 by i3 International, Inc. All rights reserved.
No part of this manual may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including but not limited to, photocopying, recording, or by
any information storage or retrieval system, without the prior written permission of the
copyright owner and the publisher.
Annexxus is a registered trademark of i3 International Inc.
Disclaimer
This manual is provided as is, without warranty of any kind, expressed or implied,
including but not limited to performance, merchantability, or fitness for any particular
purpose. Neither i3 International Inc. nor its dealers or distributors shall be liable to any
person or entity with respect to any liability, loss, or damage, caused or alleged to have
been caused directly or indirectly by this information.
Furthermore, i3 International Inc. reserves the right to revise this publication, and to
make changes to the content at any time, without notice.
FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Scan this QR code or visit www.i3international.com > Media
Library to view and download available user documentation for
this product. Please contact our Technical Support team if you
have any technical questions or require services or support.
Technical Support can be reached by email at:
[email protected] or
by phone Toll Free 1.877.877.7241.QR Code for User
Documentation / ACT

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Table of Contents
Introduction 5
Warnings and operation notes 6
Precautions 6
Power 7
Cleaning 7
Servicing 7
Routine Maintenance 7
Unpacking 8
Accessories 8
Dimensions & Parts Identification 9
Installation 10
Optional Mounting Accessories 10
Door Count Installation Requirements 11
Disassembling the Camera 11
Mounting 12
Camera Wiring Options 12
Axis lens position adjustment 13
Surface Mounting 14
Mounting w/ Ax61BB Back Box (optional) 15
Connect Camera to SRX-Pro Server 16
Hardware/Software Requirements 17
Configuring IE for Video Display 17
RTSP Stream Information 18
Changing Camera’s Default IP 18
Viewing Camera in IE browser 19
Adding Annexxus Camera to SRX-Pro Server. 20
Configuring Door Count in SRX-Pro 22
Advanced Camera Setup via IE 23
Basic Setup 24
Camera Settings (Primary Streaming only) 24
Network settings 25
Video Setup 25
Camera Settings 25
Triple Video Streaming 26
Stream 1 (Primary Streaming) 26
Stream 2 (Secondary Streaming) / Stream 3 (Third Streaming) 27

Advance Settings 27
Video Adjustment 28
Motion Detection (edge) 28
Motion Setting 28
Motion Zone Area Setting 29
Store to SD Card 29
On Screen Display 30
Sending E-mail by MOTION 30
Privacy Zone (edge) 31
Privacy Zone Setting 31
Privacy Zone List 31
Exposure 32
Exposure Mode > Auto Exposure 32
Exposure Mode > Manual Exposure 33
Day Night Setting 33
SD Card (edge recording) 34
SD Card Setting 34
SD Card Status 35
SD Card LifeSpan Notification Setting 36
Recording/Schedule (edge) 37
SMTP Server 37
Email Address List 38
Arming Schedule Setting > SCHEDULE 38
Arming Schedule Setting > DEFOCUS 39
Arming Schedule Setting > TAMPER 40
Communication Setup 41
Network Settings 41
RTSP Settings 41
UPnP Settings 41
OSD Settings 41
User Management 42
Adding a User 43
Deleting a User 43
Changing Username, Password or Permission 43
System Setup 44
Date & Time 44
Restart/Reset 45
Export Configuration 45
Logs 46
Searching by Event Type 46

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1. Introduction
Thank you for purchasing an i3 Ax47DC Door Count Dome Camera.
i3’s Annexxus Ax47DC megapixel IP camera features 1.3MP video resolution. This dome
camera comes with a fixed 2.1mm lens, providing the widest camera view to maximize
the accuracy of traffic count. For best results, the camera must be mounted 8 to 12 feet
(3.65 meters) above the floor and 4 feet (1.22m) back from the center of the door.
For traffic count, SRX-Pro Server VC (VisionCount) license must be purchased (sold
separately).
This camera delivers triple streaming performance and supports H.264 and Motion
JPEG video compression. H.264 codec allows for faster and more efficient video
transmission over the network.
This moisture-, dust- and vandal-resistant dome camera is IP67-certified and IK10-
compliant and comes in an aluminum casing. Annexxus 47DC model requires PoE
power.
The Ax47DC camera is designed specifically for indoor Door Counting applications in
combination with i3’s SRX-Pro and CMS.
The Ax47DC camera is backed by i3’s superior 3-year parts and 1-year labor warranty
policy as well as 2-for-1 policy. Please read i3’s Limited Warranty for more information:
http://i3international.com/tools/media/medialibrary/PDF/Polices/limited_product_warranty.pdf

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2. Warnings and operation notes
Please read this guide carefully before you install the camera.
Keep this guide for future reference.
If the camera needs to be modified or repaired, contact a certified i3 International
Dealer/Installer. When serviced by unauthorized technician, the camera warranty will
be voided. Should you have any problems or questions regarding our products, contact
your local i3 International Dealer/Installer.
WARNING! To reduce the risk of fire or electric shock, do not
expose the product to rain or moisture.
Camera’s default IP address is 192.0.0.16
Camera’s default Subnet mask address is 255.255.255.0.
Default camera User Name: i3admin and default Password: i3admin
2.1 Precautions
Installation and servicing should be performed only by qualified and
experienced technicians to conform to all local codes and to maintain your
warranty.
When installing your Ax47DC camera, be sure to avoid:
• excessive heat, such as direct sunlight or heating appliances
• contaminants such as dust and smoke
• strong magnetic fields
• sources of powerful electromagnetic radiation such as radios or TV transmitters
• moisture and humidity
• areas with mechanical vibrations
• fluorescent lamps or objects that reflect light
• unstable light sources as this may cause flickering
• temperatures below -20°C (-4°F) and above 50°C (122°F)

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2.2 Power
This camera supports PoE power only. IEEE 802.3af Class 3, max load of 8.5W.
Incorrect voltage may cause irreparable damage to the video camera and will
effectively void the camera warranty. For PoE power, insert the RJ45 cable into the
RJ45 jack on the camera’s cable. Connect the other end of the RJ45 cable to a
compatible PoE switch/hub/router.
2.3 Cleaning
• For maximum optical clarity, the camera or lens must remain clean. Use a soft, dry
cloth to remove finger prints and dust from the dome cover.
• Use a blower to remove dust from the lens.
• Clean the body with a soft, dry cloth. If it is very dirty, use a cloth dampened with a
small quantity of neutral detergent, then wipe dry.
• Do not use volatile solvents such as alcohol, benzene, or thinners, as they may
damage the surface finish.
2.4 Servicing
To avoid electrical shock and to preserve the product warranty, DO NOT disassemble
the camera. Refer servicing to qualified personnel only.
2.5 Routine Maintenance
• The dome bubble is an optical part. Use a soft and dry cloth to remove any
fingerprints and dust.
• Clean the camera housing with a soft and dry cloth. For more stubborn marks, use
a cloth dampened with a small quantity of neutral detergent, then wipe dry.
• CAUTION: Do not use volatile solvents such as alcohol, benzene or
thinners, as they may damage the surface finish.

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3. Unpacking
Ensure that the items received match those listed on the order form and the packing
slip. In addition to this manual and a fully assembled camera, the dome camera
packing box includes:
1. Drill Template sticker x1
2. Torx key x1
3. Plastic Anchor x3
4. Round Head Screw (Tapping type) x3
5. Desiccant (attach to the inside of the Inner Liner) x1
6. 3-ft network cable x1
If any parts are missing or damaged, contact the dealer you purchased the camera
from.
*Note: Based on installation location and surface type, supplied screws and anchors
may not be adequate. Mounting hardware is site-specific and may need to be supplied
by the installer.
3.1 Accessories
3-Ø4.5 holes
( for plastic anchor )
Cable hole
Logo Direction
1 2 3 4
5 6
(not to scale)

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4. Dimensions & Parts Identification
Ax47DC dome camera is designed for indoor installation in commercial environment
specifically for Door Counting installations. The camera installation must comply with
installation requirements (see Installation section for more information).
50.5 mm
110.97 mm
82 mm
1
5
6
7
8
9
10
12
13
11
1
1
2
3
4

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1. Mounting holes (x3)
2. Dome bubble housing / Dome cover
3. Screws securing the dome bubble housing to camera module (x3, silver)
4. Lexan bubble
5. Screws attaching camera module to the camera base (x4, black)
6. Lens base. Rotate to adjust lens.
7. Camera Lens Assembly. Pan to adjust lens.
8. Tilt Bracket with two locking screws. Loosen the screws and tilt to adjust lens angle.
9. Inner Liner / Shroud. Attach the desiccant tot he inside of the inner Liner, without
obstruction the lens movement.
10. Camera lens.
11. RJ45 Ethernet PoE Port with waterproof RJ45 connector assembly.
Insert an Ethernet cable into the port for network connection as well as PoE (Power
over Ethernet) capability. To maintain water-resistant rating in outdoor installations,
make sure to use the included waterproof RJ45 Connector assembly.
12. Reset/Default button. Press for 1 second to reboot the camera. Press for 6 seconds
to restore camera settings to factory defaults.
13. Micro SD Card slot for on-camera video storage. (Micro SD card sold separately).
5. Installation
Optional Mounting Accessories
• Ax61BB (Back Box 3/4” & 1/2” NPT). Use for pendant mount, or pole mount.
• DB60 (Goose Neck Bracket 3/4” NTP). Together with the optional DB60CPM
bracket, DB60 goose neck bracket has the capability of being pole-mounted.
• DB60CPM (Pole Mount bracket for DB60)
Important. Please Read:
• It is the installer’s responsibility to ensure that the mounting surface is suitable
for the chosen installation method.
• Based on installation location and surface type, supplied screws and anchors
may not be adequate.
• Mounting hardware is site-specific and may need to be supplied by the
installer.

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5.1 Door Count Installation Requirements
For accurate count, Ax47DC installation must comply with all requirements below:
1. Mounting height between 2.43m (8’) and 3.65m (12’) Above Finished Floor (AFF).
Reliability decreases outside of this range.
2. Centered on doorway and 1.22m (4’) in from the doorway.
3. Field of View must be adjusted so that the camera views through the doorway
with the top of the image aligned between the top of the doorway and half-way
down to the bottom of the doorway. Do not cut off more than the top half of the
doorway. The width of the image
should be about 2 to 2½ times
the width of the doorway. Sharp
focus is essential. Hanging signs,
banners, balloons, etc., in the
field of view will interfere with the
counting results.
Doorway (Side View)
Ax47DC Camera (Side View)
Finished Floor
Centered
on and
1.2m
(4 ft)
from the
doorway
min. 2.43 m (8 ft) AFF max. 3.65 m (12ft) AFF
Doorway (Top View)
Ax47DC Camera (Top View)
Centered
on and
1.2m
(4 ft)
from the
doorway
5.2 Disassembling the Camera
Before mounting and adjusting the camera, follow these steps to disassemble the
camera.
1. Use the provided security Torx key to loosen three screws securing the dome
bubble housing to camera module. Do not completely remove the screws from the
dome bubble.
2. Gently pull the dome bubble downwards and set aside.

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1. Prepare the surface for mounting. Use supplied guide pattern sticker to drill screw
holes on the mounting surface. Insert plastic anchors. If routing cables from the
back of the camera, cut a cable hole in the
surface. Alternatively, cables can be routed
through the opening on the side of the
camera’s mounting base (See Camera Wiring
Options below).
2. Disassemble camera prior to mounting.
3. Attach the camera’s mounting base to the
surface with supplied screws.
4. For best door counting accuracy set the
camera’s tilt position straight down. Adjust
the camera’s pan position to achieve
required Field of View (see page 10).
5. Replace the Bubble Dome Cover and use the
Torx key to re-tighten the screws.
5.3 Mounting
Ax47DC camera can be surface or T-bar ceiling mounted without additional mounting
accessories/brackets.
Cable hole
13mm (0.5”)
Logo Direction
3 x Ø 4.5mm (0.2”)
holes for plastic anchor
Camera Wiring Options
Based on installation requirements, you may route the cable through the cut-out
opening on the side of the camera’s mounting base (Option A) or through the pre-drilled
opening in the surface (Option B). For Option B, drill a 13mm (0.5”) circular opening in
the mounting surface, corresponding to the “Cable hole” of the drill template.
Option A Option B

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Pan Adjustment
0°~360°
Horizontal Rotation
0°~350° (±175°)
5.4 Axis lens position adjustment
Ax47DC dome camera is specifically designed for Door Countring installations in
commercial indoor environment. The camera installation must comply with installation
requirements.
For best door counting accuracy the camera’s tilt position is fixed at 90°. This ensures
that the camera is always looking straight down for a most accurate door count.
Camera lens’ pan and horizontal rotation position must be adjusted so as to achieve
the required Field of View for Door Count installations (see Installation section for more
information).
Pan Adjustment
Rotate the lens base (max 360°) until required Field of View is achieved.
Note: Over-rotation past 360° will cause internal cables to become damaged,
disconnected, or twisted.
Horizontal Rotation
Firmly grasp the camera lens assembly and rotate counter-clockwise / clockwise (max
350°) until required Field of View is achieved..
Note: Over-rotation past 350° will cause internal cables to become damaged,
disconnected, or twisted.

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5.5 Surface Mounting
The camera installation must comply with installation requirements. See section 5.1 .
1. Attach the supplied Drill Template to the
mounting surface.
2. Drill 3 (three) 4.5 mm (0.2”) holes at the
marked template positions on the mounting
surface.
3. Insert the supplied screw anchors into the
holes on mounting surface.
4. Based on installation requirements, you
may route the cable through the cut-
out opening on the side of the camera’s
mounting base. In that case, no additional
openings are required on the mounting
surface. Alternatively, drill a 13mm (0.5”)
circular opening in the mounting surface,
corresponding to the “Cable hole” of the
drill template. See section 5.3 for info.
5. Disassemble the camera by removing the
dome bubble. Use the provided security
Torx key to loosen three silver screws
securing the dome bubble to the camera’s
mounting base. Do not completely remove
the screws from the bubble. Lift the dome
bubble off and set aside.
6. Route the camera cabling according to
installation requirements, then use a
Phillips screwdriver to secure the camera
module to the mounting surface with the
provided mounting screws, if suitable.
7. Connect the wiring.
8. Adjust the lens angle by rotating and panning the camera lens base. Do not over-
rotate the camera lens beyond the stop point to avoid damage to the camera. See
section 5.4 for info.
9. Use the supplied Torx bit to re-tighten 3 silver screws securing the dome bubble
housing to the camera module.

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5.6 Mounting w/ Ax61BB Back Box (optional)
The Ax61BB is an optional extension back box for cable management and surface
mounting. Ax61BB back box is also needed for pendant or horizontal wall mount
installations (additional mounting accessories required). Ax61BB back box is compatible
with i3’s optional DB60 (Goose Neck Wall Bracket). EMT 3/4” Pipe can be used in
combination with Ax61BB for pendant mounting.
1. Install the Ax61BB for surface mount,
pendant mount, or Horizontal wall
mount as required.
2. When installing, position the 1/2”
thread to the rear or, when surface
mounting indoor - to the top.
3. If surface mounting, note that the
Ax61BB back box has 6 (six) 90%
pre-drilled hole locations. Complete
drilling of at least two of these holes
for a secure installation.
4. Place the connector in line with the
center wall and rotate the retaining
clip to prevent the connector from
dropping out. This will aid when
rotating the camera base housing
to guide the cable and find the
mounting holes. Mounting holes for
the Ax47DC cameras are identified
with a triangle on the lip of the
Ax61BB back box.
5. Use the provided security Torx key
to loosen three screws securing
the Lexan (Dome) Bubble housing
to the camera’s mounting base. Do
not completely remove the screws
from the dome bubble. Lift the dome
bubble off and set aside.
6. Secure the camera module to the
Ax61BB back box with three screws
(not provided with the camera).
7. Pull the camera cable through the
opening in the Ax61BB housing.
Feed the CAT5/6 cable through the
supplied waterproof RJ45 connector
assembly before crimping and
plugging in.
Pendant Mount
EMT Pipe 3/4”
(Optional)
Ax61BB
Back Box
(Optional)
DB60 Goose Neck
Wall Bracket
(Optional)
Add Sealant
Alignment
marks
Align holes
Ax47DC
Camera
Ax47DC
Lexan dome
bubble

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8. Connect the wiring.
9. Adjust the lens angle by rotating
and panning the camera lens base.
Do not over-rotate the camera lens
beyond the stop point to avoid
damage to the camera. See section
5.4 for info.
10. Use the supplied Torx bit to re-
tighten 3 silver screws securing the
dome bubble housing to the camera
module. Use the supplied Torx bit to
re-tighten 3 silver screws securing
the dome bubble housing to the
camera module.
Camera’s default IP address is 192.0.0.16.
Camera’s default Subnet mask address is : 255.255.255.0.
FW. ver. 5.0.0 | Login / PW: admin / 1234
FW. ver. 5.2.0, or higher | Login / PW: i3admin / i3admin
i3 SRX-Pro Server
LAN Via Gigabit Switch
Connection Type 1 (Single camera):
Connection Type 2
(Multiple cameras):
6. Connect Camera to SRX-Pro Server
i3 SRX-Pro Server
1/2” thread
Retaining
clip

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6.1 Hardware/Software Requirements
The following requirements must be met to achieve a successful network connection
with the Ax47DC IP camera.
SRX-Pro Server
• i3 SRX-Pro Version 3.3.3 or higher
• Latest GiPi adapter is installed. Latest i3 GiPi can be downloaded from:
http://i3international.com/software-downloads.
Note: SRX-Pro must be closed while GiPi updater is installed. After GiPi updater
installation, re-start i3 SRX-Pro Server software again.
• Windows 7 Pro or 7e
• Internet Explorer Version 8.0 or later, or latest-available Firefox
IE8 and IE9 Limitations: No Logs setup page, no firmware update functionality
(use Annexxus Configuration Tool, IE v.10 or later or Firefox to update camera
firmware).
• CPU: Intel Pentium Core 2 or higher
• Memory: 1GB or more
• VGA card - supporting Direct X 9.0 or above
Power Supply
Your camera requires PoE power supply. Use a RJ45 network connector to connect the
camera to your computer or hub switch.
Note: Camera damages resulted from improper power application are NOT covered by
the camera warranty.
Switch
A Gigabit Switch is required to monitor two or more cameras from the same
SRX-Pro Server.
6.2 Configuring IE for Video Display
Your Internet Explorer (IE) v.10.0 or higher must first be configured in order to properly
display video stream from your Annexxus camera.
Follow these instructions to configure your Internet Explorer browser.
1. Enable Cookies
a) In Internet Explorer window, click Tools > Internet Options
b) Open Privacy tab, move the slider to “Low” or “Accept All Cookies”
c) Click Apply. Do not close the Internet Options window.
2. Adjust Internet Security Settings
a) Open Security tab in the Internet Options window
b) If the camera operates inside of the Intranet, click the Local intranet icon;
If the camera operates outside of the Intranet, click the Internet icon.

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c) Click Custom Level. Security Settings - Internet Zone window will be displayed.
d) Scroll down to the ActiveX controls and plug-ins radio buttons and configure
as follows:
»Automatic prompting for ActiveX controls > Enable
»Download signed ActiveX controls > Prompt (recommended)
»Download unsigned ActiveX controls > Prompt
»Initialize and script ActiveX not marked as safe for scripting > Prompt
»Run ActiveX controls and plug-ins > Enable
»Script ActiveX controls marked safe for scripting > Enable
e) Click OK to save the Internet Security Settings
f) Close all Microsoft Internet Explorer Windows and open a new IE window. This
will allow the new settings to take effect.
6.3 RTSP Stream Information
Camera’s RTSP stream URL information is as follows:
Stream 1>> rtsp://192.0.0.16:554/stream1
Stream 2>> rtsp://192.0.0.16:554/stream2
Stream 3>> rtsp://192.0.0.16:554/stream3
6.4 Changing Camera’s Default IP
1. Close SRX-Pro Server software by pressing Alt+Shift+Ctrl+F4.
2. Record the original IP address settings of your Server’s NIC (LAN) or NIC1 (if your
SRX-Pro Server has two onboard NIC cards). Then, change the IP address of the
onboard NIC (LAN) or NIC1 to 192.0.0.XXX to match the default IP range of your
Annexxus IP camera.
3. Connect your camera to i3 Server ( See connection diagrams above for more info) .
4. Connect your Annexxus camera to i3 SRX-Pro Server (see diagram above).
5. Restart SRX-Pro Server software. Log in and go to the Setup -> IP Camera tab.
6. Click ACT Config Tool icon.
If your NVR does not have Annexxus Configuration Tool, download and install it from
http://i3international.com/software-downloads website.
7. In ANNEXXUS Configuration Tool window, a list of active network cameras will be
displayed. Select your desired camera in the list.

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8. Enter the new IP address and Subnet Mask of the camera in the Device(s)
Communication Update area and click Update. The new camera IP address must
match the original range of your SRX-Pro LAN or NIC1 card. E.g. If your original
SRX-Pro Server’s IP address was 192.168.10.122, change your Annexxus camera’s
IP address to 192.168.10.XXX.
Remember: Annexxus Cameras cannot share an IP address, each camera requires
its own unique IP address.
9. Click Yes in the confirmation window. Wait a few moments for a “Success”
message in the Result field.
10. Repeat Steps 7-9 for all detected Annexxus cameras in the ACT OR Select multiple
cameras (Ctrl + left-click) and enter IP range to assign IP addresses sequentially to
the selected cameras.
11. Change the IP address of the NIC/NIC1 back to its original setting (reverse Step 2).
6.5 Viewing Camera in IE browser
Once the IP address of the Annexxus camera(s) has been changed, make sure you can
connect to the camera(s) through Internet Explorer.
1. Open an Internet browser window and enter the new IP Address you have just
assigned to your Annexxus camera in Step 7. Or click the IE icon in the ACT window
next to your camera.
2. Enter the default camera User Name: i3admin and Password: i3admin.
3. Annexxus camera interface will be displayed in the Internet Explorer window.
4. If you have not connected to an Annexxus camera via IE before, you will see the
following ActiveX download message.

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Note: If you do not have VC++ 2008 Redistributable installed on your unit, you
must do that first. Once VC++ 2008 has been downloaded and installed, click on
the ActiveX plug-in link in the Download message.
5. Click Run or Save in the download confirmation message at the bottom of the
screen.
6. Launch the downloaded WebComponents.msi file, close your IE browser window
and follow the installation instructions. Click Finish to close the final installation
screen. This step must only be done once.
7. Repeat Step 1 to launch Internet Explorer for your Annexxus camera again. The
camera’s live video stream will now be seen in the Live View screen.
If you do not see the camera image on the screen, call i3 International tech support
for troubleshooting tips: 1.877.877.7241.
6.6 Adding Annexxus Camera to SRX-Pro Server.
1. Ensure that the latest version of GiPi updater is installed on your SRX-Pro Server.
Latest GiPi available from http://i3international.com/software-downloads.
Note: SRX-Pro must be closed while GiPi updater is installed. After GiPi updater
installation, start i3 SRX-Pro Server software again.
2. Log In and go to the Setup -> IP Camera tab.
3. Click the Search & Add button to display connected
Annexxus cameras.
4. Select the detected camera in the list and click Select.