IBM L5X User manual

IBMHalfHighLTOGen5SASTapeDrive
Installation and User's Guide
Machine Type 3628 Model L5X and N5X
Important:
Review the maintenance information in Chapter 3, "Operating the drive" and in the
Warranty information document that comes with the tape drive, because periodic
maintenance is not covered by the IBM warranty. Repairs or exchanges that result from
improper maintenance might result in billable service charges.
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IBMHalfHighLTOGen5SASTapeDrive
Installation and User's Guide
Machine Type 3628 Model L5X and N5X
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Note: Before using this information and the product it supports, read the general information in Appendix F, “Notices,” on page
77, the Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD, and the Warranty
information and Important notices documents that come with the product.
First Edition (May 2011)
© Copyright IBM Corporation 2011.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
© Copyright IBM Corp. 2011 iii

Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
iv Half-High LTO Gen 5 SAS Tape Drive Installation and User's Guide

Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
vConnect all power cords to a properly wired and grounded electrical outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety v

Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
vUse of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode.
Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
1 2
vi Half-High LTO Gen 5 SAS Tape Drive Installation and User's Guide

Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a problem with one of these parts, contact a service
technician.
Safety vii

viii Half-High LTO Gen 5 SAS Tape Drive Installation and User's Guide

Contents
Safety ...............iii
Statement 1...............v
Statement 3 ..............vi
Statement 5 ..............vi
Statement 8 ..............vii
Figures ...............xi
Tables ...............xiii
Preface ..............xv
Chapter 1. Introduction ........1
Drive features ..............2
Front panel of the drive ..........2
Rear panel of the drive ...........3
Drive performance ............4
Cartridge compatibility ...........4
Speed matching .............5
Channel calibration ............5
Encryption ...............5
SAS interface ..............6
Supported servers and operating systems.....6
Supported device drivers ..........6
External tape drive specifications .......7
Physical specifications ..........7
Power specifications ...........7
Other specifications ...........7
Environmental specifications ........7
Internal tape drive specifications........7
Physical specifications ..........7
Power specifications ...........8
Other specifications ...........8
Environmental specifications ........8
Chapter 2. Installing the drive .....9
Installation guidelines ...........9
Avoiding drive damage...........9
Inventory checklist ............10
Installing an internal tape drive .......10
Unpack the drive ...........11
Acclimate the drive and media .......11
Turn off the enclosure ..........11
Set the feature switches .........11
Mount the drive in an enclosure or server . . . 12
Connect and test power to the drive .....13
Connect the internal cable ........14
Run drive diagnostics ..........14
Install device drivers ..........14
Connect the external interface cable (tape
enclosure installations only) ........14
Configure the drive to the server, switch, or hub 15
Installing an external tape drive .......15
Updating firmware ............16
Chapter 3. Operating the drive ....17
Operating modes ............17
Single-character display (SCD) ........17
Status lights ..............18
Unload button .............20
Inserting a tape cartridge ..........21
Removing a tape cartridge .........22
Mid-tape recovery ............22
Cleaning the drive head ..........23
Cleaning the tape drive ..........23
Diagnostic and maintenance functions .....23
Entering Maintenance mode ........25
Exiting Maintenance mode ........25
Function code 0: Maintenance mode .....26
Function code 1: Run drive diagnostics ....26
Function code 2: Update drive firmware from
FMR tape ..............27
Function code 3: Create FMR tape ......28
Function code 4: Force a drive dump .....28
Function code 5: Copy drive dump .....29
Function code 6: Run host interface wrap test . . 30
Function code 7: Run RS-422 wrap test ....31
Function code 8: Unmake FMR tape .....32
Function code 9: Display error code log ....32
Function code A: Clear error code log ....33
Function code C: Insert cartridge into tape drive 33
Function code E: Test cartridge & media....33
Function code F: Write performance test ....34
Function code H: Test head ........35
Function code J: Fast read/write test .....36
Function code L: Load/unload test .....37
Function code P: Enable post error reporting . . 38
Function code U: Disable post error reporting . . 38
Chapter 4. Using Ultrium media ....41
Types of cartridges ............41
Data cartridge ............42
WORM (Write Once, Read Many) cartridge. . . 43
Cleaning cartridge ...........44
Cartridge compatibility ..........44
Handling cartridges ...........44
Provide training ............45
Provide proper acclimation and environmental
conditions ..............45
Inspect the cartridge ..........45
Handle the cartridge carefully .......45
Tape cartridge packaging .........46
Environmental and shipping specifications for
tape cartridges ............47
Disposing of tape cartridges ........47
Chapter 5. Resolving problems ....49
Procedure 1: Inspecting a cartridge for damage . . 49
Procedure 2: Checking SAS host connections . . . 50
Procedure 3: Verifying host interface communication 50
© Copyright IBM Corp. 2011 ix

Resolving problems reported by the server ....51
Resolving problems with the tape media ....51
Replacing the tape drive ..........51
Appendix A. Getting help and technical
assistance .............55
Before you call .............55
Using the documentation ..........55
Getting help and information from the World Wide
Web.................56
Software service and support ........56
Hardware service and support ........56
IBM Taiwan product service .........56
Appendix B. TapeAlert flags .....57
Appendix C. Error codes and
messages .............59
Appendix D. Repairing a cartridge . . . 65
Repositioning a leader pin .........65
Reattaching a leader pin ..........67
Appendix E. Information for trained
service personnel ..........73
Removing a drive from an enclosure ......73
Removing the internal drive ........73
Appendix F. Notices .........77
Trademarks ..............77
Important notes .............78
Particulate contamination..........79
Documentation format...........79
Electronic emission notices .........80
Federal Communications Commission (FCC)
statement ..............80
Industry Canada Class A emission compliance
statement ..............80
Avis de conformité à la réglementation
d'Industrie Canada ...........80
Australia and New Zealand Class A statement . 80
European Union EMC Directive conformance
statement ..............80
Germany Class A statement ........81
Japan VCCI Class A statement .......82
Japan Electronics and Information Technology
Industries Association (JEITA) statement....82
Korea Communications Commission (KCC)
statement ..............82
Russia Electromagnetic Interference (EMI) Class
A statement .............83
People's Republic of China Class A electronic
emission statement ...........83
Taiwan Class A compliance statement ....83
Glossary ..............85
Index ...............99
xHalf-High LTO Gen 5 SAS Tape Drive Installation and User's Guide

Figures
1. View of an external tape drive ......1
2. View of an internal tape drive.......1
3. External tape drive front panel element
descriptions .............2
4. Internal tape drive front panel element
descriptions .............3
5. External tape drive rear panel element
descriptions .............3
6. Internal tape drive rear panel element
descriptions .............3
7. Mounting holes on the drive .......13
8. Inserting a cartridge into the drive .....22
9. The IBM LTO Ultrium data cartridge ....41
10. Ultrium data cartridge on the left; WORM
cartridge on the right .........43
11. Tape cartridges in a Turtlecase ......46
12. Double-boxing tape cartridges for shipping 47
13. Flowchart for analyzing maintenance problems 49
14. RID tag on rear panel .........53
15. Leader pin in the incorrect and correct
positions .............66
16. Placing the dislodged leader pin into the
correct position ...........66
17. Rewinding the tape into the cartridge ....67
18. Leader Pin Reattachment Kit .......68
19. Attaching the leader pin attach tool to the
cartridge .............69
20. Winding the tape out of the cartridge ....70
21. Removing the C-clip from the leader pin 70
22. Attaching the leader pin to the tape ....71
23. Removing the screws that secure the cover and
internal drive ............74
24. Removing cables from the internal drive 75
25. Releasing the drive from the chassis ....75
26. Sliding the drive forward ........76
© Copyright IBM Corp. 2011 xi

xii Half-High LTO Gen 5 SAS Tape Drive Installation and User's Guide

Tables
1. CRU and Option part numbers ......2
2. Performance rates and times .......4
3. Ultrium cartridge compatibility with Ultrium
tape drives .............4
4. Performance parameters.........5
5. Feature switch definitions ........11
6. Meaning of status lights and single-character
display (SCD) ............18
7. Functions that the Unload button performs 20
8. Diagnostic and maintenance functions . . . 24
9. Ultrium cartridge compatibility with Ultrium
tape drives.............44
10. Environment for operating, storing, and
shipping LTO media .........47
11. CRU and Option part numbers ......52
12. Error codes on the SCD ........59
13. Limits for particulates and gases .....79
© Copyright IBM Corp. 2011 xiii

xiv Half-High LTO Gen 5 SAS Tape Drive Installation and User's Guide

Preface
This guide describes how to install and use both the internal and external IBM
LTO Ultrium 5 Half-High Tape Drive in the following chapters:
Chapter 1, “Introduction,” on page 1 describes the product, supported servers,
operating systems, and device drivers, and lists hardware specifications.
Chapter 2, “Installing the drive,” on page 9 contains information about unpacking,
setup, and configuration for the internal and external tape drives.
Chapter 3, “Operating the drive,” on page 17 describes the Power button, Unload
button, and status light, and explains the function of the single-character display. It
gives instructions for inserting and removing a tape cartridge, describes methods
of updating drive firmware, and explains how to clean the tape drive. It also lists
diagnostic and maintenance functions.
Chapter 4, “Using Ultrium media,” on page 41 describes the types of tape
cartridges to use with the tape drive and defines the conditions for storing and
shipping them. It also describes how to handle the cartridges, how to set a
cartridge write-protect switch, and how to order additional cartridges.
Chapter 5, “Resolving problems,” on page 49 gives tips for solving tape drive
problems.
Appendix A, Getting help and technical assistance, describes what to do if you
experience a problem with your tape drive, and might help you determine whom
to call for service, if it is necessary.
Appendix B, “TapeAlert flags,” on page 57 lists TapeAlert messages that are
supported and that might help you determine the cause of tape drive problems.
Appendix C, “Error codes and messages,” on page 59 describes the error and
informational codes that appear on the single-character display.
Appendix D, “Repairing a cartridge,” on page 65 describes how to repair a tape
cartridge.
Appendix E, “Information for trained service personnel,” on page 73 gives the
procedure for removing a tape cartridge that will not eject from the drive and
other servicing procedures.
Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBM Documentation CD. Each
statement is numbered for reference to the corresponding statement in your
language in the Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
© Copyright IBM Corp. 2011 xv

vImportant: These notices provide information or advice that might help you
avoid inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or data.
An attention notice is placed just before the instruction or situation in which
damage might occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
xvi Half-High LTO Gen 5 SAS Tape Drive Installation and User's Guide

Chapter 1. Introduction
The IBM LTO Ultrium 5 Half High Tape Drive is a high-performance,
high-capacity data-storage device that is designed to backup and restore
open-systems applications. The tape drive is available as an internal or external
device (L5X and N5X models). The L5X model of the tape drive includes a power
cord for use in the United States; the N5X model does not include a power cord.
The IBM LTO Ultrium 5 Half High Tape Drive is the fifth generation in the
Ultrium series of products, and is available with a Serial Attached SCSI interface
(SAS). This model incorporates the Linear Tape-Open (LTO) IBM Ultrium 5 Half
High Tape Drive.
Read this entire document and the IBM Safety, Warranty, Environmental, and
Electronic Emission Notices document that comes with the drive before you install
or use the drive.
The Customer Replaceable Unit (CRU) part numbers and the Option part numbers
for the IBM LTO 5 Half High Tape Drive are shown in the following list:
Figure 1. View of an external tape drive
Figure 2. View of an internal tape drive
© Copyright IBM Corp. 2011 1

Table 1. CRU and Option part numbers
Description CRU part number Option part number
IBM Internal Half High LTO Gen 5 SAS
Tape Drive
46X5683 49Y9898
IBM External Half High LTO Gen 5 SAS
Drive, with US line cord
49Y9907 3628L5X
IBM External Half High LTO Gen 5 SAS
Drive, with no line cord
49Y9907 3628N5X
SAS cable, internal 44E8878
Mini-SAS cable, external,3mx4plug 39R6532
US line cord, 3 ft, 10 A / 125 V 39M5081
Drive features
The internal and external tape drives offer the following features:
v6 Gbps Serial Attached Small Computer Systems interface (SAS)
Note: Although the tape drive has two SAS ports, the drive supports only one
host connection. The Ethernet port is only used by service personnel.
vHalf-height form factor
vNative storage capacity of 1,500 GB (1.5 TB) per cartridge (3,000 GB at 2:1
compression)
vMaximum native data transfer rate of up to 140 MB per second
vBurst data transfer rate of 600 MB per second
v256 MB read-and-write cache
vSupport for encryption on Ultrium 5 tape cartridges
vSingle-character display (SCD) operator panel
vReady and Fault status lights
vMaintenance mode functions
Front panel of the drive
Figure 3. External tape drive front panel element descriptions
2Half-High LTO Gen 5 SAS Tape Drive Installation and User's Guide