IBM Ultrium Internal Tape Drive T200 User manual

3580 Ultrium Tape Drive
Setup, Operator, and Service Guide
GA32-0415-01


3580 Ultrium Tape Drive
Setup, Operator, and Service Guide
GA32-0415-01


Note!
Before using this information and the product it supports, read the information in “Safety and Environmental Notices” on
page xi and “Notices” on page 101.
To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto.
Second Edition (March 2002)
This edition applies to the IBM
®
3580 Ultrium Tape Drive Setup, Operator, and Service Guide and to all subsequent
releases and modifications until otherwise indicated in new editions. This edition replaces GA32-0415-00.
© Copyright International Business Machines Corporation 2000, 2002. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
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Contents
Figures ...........................vii
Tables ............................ix
Safety and Environmental Notices .................xi
Danger Notice .........................xi
Caution Notice .........................xi
Attention Notice ........................xiii
Performing the Safety Inspection Procedure ..............xiii
End of Life (EOL) Plan ......................xiii
Preface ...........................xv
Related Publications.......................xvi
Chapter 1. Introduction......................1
Supported Servers and Operating Systems ...............2
Supported Device Drivers .....................3
TapeAlert Support ........................4
Specifications ..........................4
Chapter 2. Installing the 3580 Tape Drive...............5
Step 1. Unpacking the Tape Drive ..................5
Step 2. Using the Inventory Checklist .................6
Step 3. Installing the Rackmount Kit .................6
Step 4. Inspecting the Power Cord and Outlet ..............6
Step 5. Setting the SCSI ID.....................8
Step 6. Positioning the Tape Drive ..................8
Step 7. Connecting Power .....................9
Step 8. Running the Fast Read/Write Test ...............9
Step 9. Installing the SCSI Host Adapter Card (if required) .........12
Step 10. Installing Device Drivers ..................12
Step 11. Connecting the SCSI Bus Cable ...............13
Step 12. Configuring the 3580 Tape Drive to the Server ..........15
Chapter 3. Operating the 3580 Tape Drive ..............17
Power Switch .........................17
Unload Button .........................18
Status Light ..........................19
Message Display ........................20
Single-Character Display .....................20
Inserting a Tape Cartridge .....................21
Removing a Tape Cartridge ....................22
Performing Diagnostic and Maintenance Functions............22
TapeAlert Flags.........................22
Updating the Drive Firmware....................23
Cleaning the Drive Head .....................23
Cleaning the 3580 Tape Drive ...................23
Chapter 4. Using the Media....................25
Data Cartridge .........................26
Guidelines for Using Bar Code Labels ...............27
Cleaning Cartridge .......................27
Setting the Write-Protect Switch ..................28
© Copyright IBM Corp. 2000, 2002 iii
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Handling the Cartridges......................29
Repositioning or Reattaching a Leader Pin...............30
Repositioning a Leader Pin ...................30
Reattaching a Leader Pin ....................32
Environmental and Shipping Specifications for Tape Cartridges .......37
Disposing of Tape Cartridges....................37
Ordering Media Supplies .....................38
Ordering Bar Code Labels....................38
Chapter 5. Troubleshooting....................39
Procedure 1 ..........................40
Procedure 2 ..........................41
Procedure 3 ..........................41
Appendix A. Codes on the Single-Character Display ..........43
Appendix B. Performing Diagnostic and Maintenance Functions .....47
Placing the Tape Drive in Maintenance Mode..............49
Performing a Diagnostic or Maintenance Function ............50
Function Code 1: Run Tape Drive Diagnostics ............50
Function Code 2: Update Tape Drive Firmware from FMR Tape ......52
Function Code 3: Create FMR Tape ................53
Function Code 4: Force a Drive Dump ...............55
Function Code 5: Copy the Drive Dump to Tape (at Beginning of Tape) . . . 56
Function Code 6: Run SCSI Wrap Test ...............57
Function Code 7: Run RS-422 Wrap Test ..............58
Function Code 8: Unmake FMR Tape ...............59
Function Code 9: Display Error Code Log ..............60
Function Code A: Clear Error Code Log...............61
Function Code C: Insert Cartridge into Tape Drive ...........62
Function Code E: Test Cartridge & Media ..............62
Function Code F: Fast Read/Write Test ...............64
Function Code H: Test Head ...................66
Function Code 0: Exit Maintenance Mode ..............68
Appendix C. Manually Removing a Tape Cartridge ..........69
Required Tools .........................69
Performing the Removal .....................69
Rewinding the Tape into the Cartridge ...............70
Disengaging the Leader Pin from the Leader Block ..........72
Unloading the Cartridge from the Drive ...............73
Fixing a Jammed, Broken, or Detached Tape..............74
Removing the Internal Drive ...................74
Removing the Cover of the Internal Drive ..............79
Fixing the Problem ......................79
Removing the Cartridge from the Drive ...............81
Appendix D. Installing a Tape Drive into a Rack............83
Safety Considerations ......................83
Installation ..........................84
Removing the Shelf from the Rack .................87
Appendix E. TapeAlert Flags ...................89
Appendix F. Power Cords ....................93
Power Cable Information .....................93
iv IBM 3580 Tape Drive Setup, Operator, and Service Guide
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Types of Receptacles .....................95
Appendix G. Parts Lists .....................97
Parts for 3580 Tape Drive with LVD/SE SCSI Interface ..........97
Parts for 3580 Tape Drive with HVD/DIFF SCSI Interface .........98
Notices ...........................101
How to Send Your Comments ...................102
Trademarks..........................103
Electronic Emission Notices....................104
IBM 3580 Ultrium Tape Drive ..................104
Glossary ..........................107
Index ............................115
Contents v

vi IBM 3580 Tape Drive Setup, Operator, and Service Guide

Figures
1. The IBM 3580 Tape Drive ............................1
2. Components of the 3580 Tape Drive ........................7
3. Example of connecting one SCSI device to the server .................14
4. Example of connecting multiple SCSI devices to the server ...............15
5. Front view of the 3580 Tape Drive ........................17
6. Inserting a cartridge into the 3580 Tape Drive ....................21
7. The IBM LTO Ultrium Data Cartridge .......................25
8. Sample bar code label on the LTO Ultrium Tape Cartridge ...............27
9. Setting the write-protect switch..........................28
10. Leader pin in the incorrect and correct positions ...................30
11. Placing the dislodged leader pin into the correct position ................31
12. Rewinding the tape into the cartridge .......................31
13. Attaching the leader pin attach tool to the cartridge ..................33
14. Winding the tape out of the cartridge .......................34
15. Removing the C-clip from the leader pin ......................35
16. Attaching the leader pin to the tape ........................36
17. Flowchart for analyzing maintenance problems....................39
18. Checking the setting on the SCSI address switch ...................40
19. Removing the screw from the access hole .....................70
20. Determining whether the tape is broken ......................71
21. Moving the leader pin block into the cartridge ....................72
22. Removing the cover from the 3580 Tape Drive ....................75
23. Removing the internal drive from the 3580 Tape Drive .................76
24. Removing the bezel from the 3580 Tape Drive ....................77
25. Removing the internal drive from the 3580 Tape Drive .................78
26. Removing the cover from the internal drive .....................79
27. Rewinding the leader pin into the tape cartridge ...................80
28. Guiding the leader pin into the tape cartridge ....................81
29. Installing a cage nut in the mounting rail ......................84
30. Attaching the shelf extender brackets .......................85
31. Attaching the front of the shelf to the mounting rails ..................86
32. Attaching the rear of the shelf to the rear mounting rails ................86
33. Attaching the front safety bar to the mounting rails ..................87
34. Types of receptacles .............................95
© Copyright IBM Corp. 2000, 2002 vii
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viii IBM 3580 Tape Drive Setup, Operator, and Service Guide

Tables
1. Specifications for the 3580 Tape Drive .......................4
2. Functions that the unload button performs .....................18
3. Meaning of status light activity ..........................19
4. Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge .......37
5. Ordering media supplies for the 3580 Tape Drive ...................38
6. Codes on the single-character display of the 3580 Tape Drive ..............43
7. Diagnostic and maintenance functions of the 3580 Tape Drive ..............47
8. Power cable information ............................93
9. Parts for the 3580 Tape Drive with LVD/SE SCSI interface ...............97
10. Parts for the 3580 Tape Drive with HVD/DIFF SCSI interface ..............98
© Copyright IBM Corp. 2000, 2002 ix
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xIBM 3580 Tape Drive Setup, Operator, and Service Guide

Safety and Environmental Notices
When using this product, observe the danger, caution, and attention notices
contained in this guide. The notices are accompanied by symbols that represent the
severity of the safety condition.
Most danger or caution notices contain a reference number (RSFTDxxx or
RSFTCxxx). Use the reference number to check the translation in IBM Externally
Attached Devices Safety Information, SA26-2004.
The sections that follow define each type of safety notice and give examples.
Danger Notice
A danger notice calls attention to a situation that is potentially lethal or extremely
hazardous to people. A lightning bolt symbol always accompanies a danger notice
to represent a dangerous electrical condition. A sample danger notice follows:
DANGER
An electrical outlet that is not correctly wired could place
hazardous voltage on metal parts of the system or the products
that attach to the system. It is the customer’s responsibility to
ensure that the outlet is correctly wired and grounded to prevent
an electrical shock. (RSFTD201)
Caution Notice
A caution notice calls attention to a situation that is potentially hazardous to people
because of some existing condition. A caution notice can be accompanied by one of
several symbols:
If the symbol is... It means....
A hazardous electrical condition with less severity than
electrical danger.
A generally hazardous condition not represented by other
safety symbols.
A hazardous condition due to the use of a laser in the
product. Laser symbols are always accompanied by the
classification of the laser as defined by the U. S.
Department of Health and Human Services (for example,
Class I, Class II, and so forth).
A hazardous condition due to mechanical movement in or
around the product.
© Copyright IBM Corp. 2000, 2002 xi
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If the symbol is... It means....
A hazardous condition due to the weight of the unit. Weight
symbols are accompanied by an approximation of the
product’s weight.
Sample caution notices follow:
CAUTION:
The controller card contains a lithium battery. To avoid possible
explosion, do not burn, exchange, or charge the battery. Discard the
controller card as instructed by local regulations for lithium
batteries. (RSFTC228)
CAUTION:
Do not attempt to use the handle on the module to lift the entire
device (module and enclosure) as a unit. First remove the module;
then, use two hands to lift the enclosure. (72XXC356)
CAUTION:
This product complies with the performance standards set by the
U.S. Food and Drug Administration for a Class II and IEC825 Laser
Product. Avoid prolonged staring into the laser beam.
CAUTION:
The weight of this part or unit is between 18 and 32 kilograms (39.7
and 70.5 pounds). It takes two persons to safely lift this part or unit.
(RSFTC204)
CAUTION:
This assembly contains mechanical moving parts. Use care when
servicing this assembly.
xii IBM 3580 Tape Drive Setup, Operator, and Service Guide

Attention Notice
An attention notice indicates the possibility of damage to a program, device, or
system, or to data. An exclamation point symbol may accompany an attention
notice, but is not required. Sample attention notices follow:
Attention: If you use a power screwdriver to perform this
procedure it could destroy the tape.
Attention: Do not operate the 3580 Tape Drive in a poor air-quality environment.
Performing the Safety Inspection Procedure
Before you service the 3580 Tape Drive, perform the following safety inspection
procedure:
1. Stop all activity on the SCSI bus.
2. Turn off the power to the tape drive.
3. Disconnect the SCSI cable and check the SCSI bus terminator for damage.
4. Unplug the tape drive’s power cord from the electrical outlet.
5. Check the tape drive’s power cord for damage, such as a pinched, cut, or
frayed cord.
6. Check the tape drive’s SCSI bus (signal) cable for damage.
7. Check the cover of the tape drive for sharp edges, damage, or alterations that
expose its internal parts.
8. Check the cover of the tape drive for proper fit. It should be in place and
secure.
9. Check the product label on the bottom of the tape drive to make sure that it
matches the voltage at your outlet.
End of Life (EOL) Plan
This box is a purchased unit. Therefore, it is the sole responsibility of the purchaser
to dispose of it in accordance with local laws and regulations at the time of
disposal.
This unit contains recyclable materials. The materials should be recycled where
facilities are available and according to local regulations. In some areas IBM may
provide a product take-back program that ensures proper handling of the product.
For more information, contact your IBM representative.
Safety and Environmental Notices xiii

xiv IBM 3580 Tape Drive Setup, Operator, and Service Guide

Preface
This guide describes how to install and use the IBM 3580 Ultrium Tape Drive. It
contains the following chapters:
Chapter 1, “Introduction”on page 1 describes the 3580 Tape Drive, discusses
supported servers, operating systems, and device drivers, and lists hardware
specifications.
Chapter 2, “Installing the 3580 Tape Drive”on page 5 tells how to unpack and set
up the 3580 Tape Drive.
Chapter 3, “Operating the 3580 Tape Drive”on page 17 describes the power switch,
unload button, and status light on the 3580 Tape Drive. It explains the function of
the message display and the single-character display. It tells how to insert and
remove a tape cartridge, describes methods of updating drive firmware, and
explains how to clean the tape drive. It also lists the diagnostic and maintenance
functions that the 3580 Tape Drive can perform.
Chapter 4, “Using the Media”on page 25 describes the types of tape cartridges to
use in the 3580 Tape Drive and defines the conditions for storing and shipping
them. It also tells how to handle the cartridges, how to set a cartridge’s write-protect
switch, and how to order additional cartridges.
Chapter 5, “Troubleshooting”on page 39 gives tips for solving problems with the
3580 Tape Drive and includes a flowchart that analyzes when the tape drive
requires maintenance.
Appendix A, “Codes on the Single-Character Display”on page 43 describes the
error and informational codes that appear on the single-character display of the
3580 Tape Drive.
Appendix B, “Performing Diagnostic and Maintenance Functions”on page 47
describes the procedures that you can use to identify and correct problems with the
3580 Tape Drive.
Appendix C, “Manually Removing a Tape Cartridge”on page 69 gives the procedure
for removing a stuck tape cartridge from the 3580 Tape Drive.
Appendix D, “Installing a Tape Drive into a Rack”on page 83 describes how to
install the 3580 Tape Drive into a rack.
Appendix E, “TapeAlert Flags”on page 89 lists TapeAlert messages that are
supported by the 3580 Tape Drive and that may aid during problem determination.
Appendix F, “Power Cords”on page 93 provides information about the power cords
that are used in different countries or regions.
Appendix G, “Parts Lists”on page 97 lists parts and supplies that are used by the
3580 Tape Drive.
Store this guide with your server’s manuals.
© Copyright IBM Corp. 2000, 2002 xv
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Related Publications
Refer to the following publications for additional information. To ensure that you
have the latest publications, visit the web at http://www.ibm.com/storage/lto.
vIBM 3580 Ultrium Tape Drive Quick Reference, GX35-5060, illustrates how to
configure and operate the 3580 Ultrium Tape Drive.
vIBM Ultrium Internal Tape Drive Models T200 and T200F and 3580 Ultrium Tape
Drive SCSI Reference, WB1109, gives information about the supported SCSI
commands and protocol that govern the behavior of the SCSI interface for the
IBM 3580 Ultrium Tape Drive and for the SCSI and Fibre Channel versions of the
IBM Ultrium Internal Tape Drive.
vIBM Ultrium Device Drivers Installation and User’s Guide, GA32-0430, provides
instructions for attaching IBM-supported hardware to open-systems operating
systems. It indicates what devices and levels of operating systems are
supported, gives the requirements for adapter cards, and tells how to configure
servers to use the device driver with the Ultrium family of devices.
vIBM Ultrium Device Drivers Programming Reference, GC35-0483, supplies
information to application owners who want to integrate their open-systems
applications with IBM-supported Ultrium hardware. The reference contains
information about the application programming interfaces (APIs) for each of the
various supported operating-system environments. To order by using File
Transfer Protocol (FTP), visit ftp://ftp.software.ibm.com/storage/devdrvr.
vIBM Externally Attached Devices Safety Information, SA26-2004, provides
translation of danger and caution notices.
xvi IBM 3580 Tape Drive Setup, Operator, and Service Guide
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Chapter 1. Introduction
The IBM 3580 Ultrium Tape Drive is a high-performance, high-capacity data-storage
device that connects to and provides additional storage for supported servers.
Designed to perform unattended backups as well as to retrieve and archive files,
the 3580 Tape Drive features:
vNative storage capacity of 100 GB per cartridge (200 GB at 2:1 compression)
1
vNative sustained data transfer rate of up to 15 MB per second (30 MB at 2:1
compression)
2
vBurst data transfer rate of 40 MB per second
The 3580 Tape Drive is equipped internally with the IBM Ultrium Tape Drive.
Different models of the 3580 Tape Drive are available and vary according to the
type of Small Computer Systems Interface (SCSI) each uses to communicate with
the server:
vModel L1x uses the Ultra2, Low Voltage Differential/Single Ended (LVD/SE)
interface
vModel H1x uses the Ultra, High Voltage Differential (HVD/DIFF) interface
Note: The xin the model number equals an alphanumeric character.
1. 1 GB = one gigabyte or 1 000 000 000 bytes
2. 1 MB = one megabyte or 1 000 000 bytes
Figure 1. The IBM 3580 Tape Drive
© Copyright IBM Corp. 2000, 2002 1
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Supported Servers and Operating Systems
The 3580 Tape Drive is supported by a wide variety of servers (hosts) and
operating systems, as well as adapters. These attachments can change throughout
the product’s life cycle. To determine the latest supported attachments, visit the web
at http://www.ibm.com/storage/lto and click on Technical Support.
Attachments to the 3580 Tape Drive include (but are not limited to) the following:
Server Operating System
IBM Eserver iSeries
™
and AS/400
®
IBM OS/400
®
IBM Eserver pSeries
™
, RS/6000
®
, and
RS/6000 SP
™
IBM AIX
®
IBM Eserver xSeries
™
and Netfinity
®
Microsoft
®
Windows NT
®
and Windows
®
2000
HP Hewlett-Packard HP-UX
Intel
®
-compatible servers Microsoft Windows NT and Windows
2000, and Red Hat Linux 7.1 kernel
2.4.2-2
Sun Sun Solaris
Important: The AS/400 and iSeries adapters are only HVD SCSI and support only
one initiator per bus. In addition, tape drives must be attached on the same SCSI
bus. For these and other tape drive performance reasons, a SCSI configuration
must be a single drive and a single host when attached to the AS/400 or iSeries
server.
2IBM 3580 Tape Drive Setup, Operator, and Service Guide
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