IBM Aptiva User manual

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iii
Notice.............................................................................................................vii
Safety information .......................................................................................................vii
Installation ........................................................................................................................................... vii
Safety while working with hardware .................................................................................................... viii
Regulatory Safety notices...........................................................................................ix
Regulatory safety notice for the CD-ROM and DVD-ROM ................................................................. ix
Laser compliance statement ............................................................................................................... ix
Safety information (in French) ............................................................................................................x
FCC and telephone company requirements .......................................................................................xii
Federal Communications Commission (FCC) Statements ................................................................. xiii
Trademarks...................................................................................................................xiv
Ergonomics..................................................................................................................xiv
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Chapter 1: Using this book ........................................................................................1-1
How this book is organized ................................................................................................................. 1-1
Conventions used in this book ............................................................................................................ 1-3
Where to find more information .......................................................................................................... 1-4

Chapter 2: Chapter 2:HelpWare support and services ............................................2-1
What do I do first ................................................................................................................................. 2-1
How do I get Help electronically .......................................................................................................... 2-3
How and when do I contact the IBM PC HelpCenter .......................................................................... 2-5
How and when do I purchase additional support................................................................................. 2-8
Chapter 3: Chapter 3:Express maintenance .............................................................3-1


iv
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Chapter 4: Getting started with your Aptiva computer............................................4-1
Controlling monitor settings ................................................................................................................ 4-1
Controlling volume .............................................................................................................................. 4-5
Getting ready to print ..........................................................................................................................4-7
Setting up communications ................................................................................................................. 4-8
Configuring your Aptiva computer for a connection to the Internet ..................................................... 4-10
Chapter 5: Power management features ..................................................................5-1
Software shutdown ............................................................................................................................. 5-1
System Standby .................................................................................................................................. 5-2
Monitor standby .................................................................................................................................. 5-3
Chapter 6: BIOS Setup configuration .......................................................................6-1
Configuration/Setup Utility overview ................................................................................................... 6-1
Entering Setup .................................................................................................................................... 6-3
Working with the Setup menus ...........................................................................................................6-4
Viewing System information and product data .................................................................................... 6-5
Loading the default settings................................................................................................................. 6-6
Start options......................................................................................................................................... 6-7
Advanced setup .................................................................................................................................. 6-10
Devies and I/O Ports............................................................................................................................ 6-11
Power Management setup................................................................................................................... 6-13
ISA Legacy Resource.......................................................................................................................... 6-13
PC Health Status................................................................................................................................. 6-16
 
Chapter 7: Preparing to upgrade ...............................................................................7-1
Evaluating your new hardware ...........................................................................................................7-1
Planning your hardware changes ....................................................................................................... 7-3
Resolving resource conflicts ............................................................................................................... 7-3
Opening the system unit ..................................................................................................................... 7-4
Looking inside the system unit ............................................................................................................ 7-7

v
Chapter 8: Adding and removing adapter cards and drives ...................................8-1
Resolving conflicts with installed adapter cards ................................................................................. 8-1
Working with the hardware in the system unit .................................................................................... 8-2
Adding and removing adapter cards ................................................................................................... 8-3
Removing and adding drives .............................................................................................................. 8-6
Updating the CMOS settings in Setup ................................................................................................ 8-12
Chapter 9: Adding and replacing system board components ................................9-1
Identifying the parts of the system board ............................................................................................ 9-2
Locating the system board jumpers and connectors .......................................................................... 9-4
Card connector and jumper information ............................................................................................. 9-5
Upgrading the system memory ........................................................................................................... 9-6
Replacing the system battery ............................................................................................................. 9-7
Updating the CMOS settings in Setup ................................................................................................ 9-8
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Chapter 10: Diagnosing and recovering from problems .........................................10-1
Before you panic: some simple fixes .................................................................................................. 10-2
Quick problem solving chart ............................................................................................................... 10-6
Solving hardware and software problems ........................................................................................... 10-7
Error codes and messages ................................................................................................................. 10-16
Recovering factory-installed programs and files ................................................................................. 10-19
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Appendix A: Specification tables ..............................................................................A-1
Memory module placement ................................................................................................................. A-1
Memory map ....................................................................................................................................... A-3
System input/output addresses .......................................................................................................... A-4
System interrupts ................................................................................................................................ A-6
DMA channel assignments ................................................................................................................. A-7
Serial port addresses .......................................................................................................................... A-8
Connector functions............................................................................................................................. A-9

vi
Appendix B: Modem information ..............................................................................B-1
Modem features .................................................................................................................................. B-1
Operating your modem ....................................................................................................................... B-2
Using the Auto Answer feature ......................................................................................................B-3
Disabling Call Waiting .................................................................................................................... B-3
Modem commands ............................................................................................................................. B-4
Executing commands .................................................................................................................... B-4
Command format ........................................................................................................................... B-4
AT commands ............................................................................................................................... B-5
Detail for +MS controls ..................................................................................................................B-8
Extended AT commands ............................................................................................................... B-9
V.42bis commands ........................................................................................................................ B-10
Modem response codes ..................................................................................................................... B-11
S registers ........................................................................................................................................... B-12
Appendix C: Monitor terminology .............................................................................C-1
Index .............................................................................................................................I-1

vii Notice
1RWLFH
References in this publication to IBM products, programs, or
services do not imply that IBM intends to make these
available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not
intended to state or imply that only IBM's product, program,
or service may be used. Any functionally equivalent product,
program, or service that does not infringe any of IBM's
intellectual property rights may be used instead of the IBM
product, program, or service. Evaluation and verification of
operation in conjunction with other products, except those
expressly designated by IBM, are the user's responsibility.
IBM may have patents or pending patent applications
covering subject matter in this document. The furnishing of
this document does not give you any license to these
patents. You can send license inquiries, in writing, to the IBM
Director of Licensing, IBM Corporation, North Castle Drive,
Armonk, NY 10504-1785, U.S.A.
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The construction of the IBM Aptiva Personal Computer
provides extra protection against the risk of electrical shock.
The IBM Aptiva PC has a power cord with a three-prong
plug that is required to ground metal parts. It is the
responsibility of the person installing the computer to
connect it to a properly grounded electrical outlet. Seek
professional assistance before using an adapter or
extension cord; these devices could interrupt the grounding
circuit.
If the computer is connected to an electrical outlet that is
incorrectly connected to the building wiring, serious
electrical shock could result.
CONTINUED PROTECTION AGAINST THE RISK OF
ELECTRICAL SHOCK:
For continued protection against the risk of electrical shock,
follow these steps:
•Connect your computer only to an electrical outlet of the
correct voltage. If you are unsure about the voltage of the
electrical outlet you are using, contact your local power
company.
•If your computer has cables other than the power cords, you
must connect them before plugging the power cords into an
2

viii Notice
electrical outlet. Before removing these cables, you must first
unplug the power cords from the outlet.
•If your computer has a telephone connection, do not touch the
telephone cords when there is lightning in the area.
•Do not use or store the computer in an area where it can
become wet.
•Make sure all replacement parts have characteristics identical
or equivalent to the original parts. Other parts may not have
the same safety features.
•Personal injury or electrical shock may result if you undertake
actions other than those specifically described in this book.
This is particularly true if you try to service or repair the power
supply, monitor, or built-in modem. Always refer service or
repairs to qualified service personnel.
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Each time you open your computer, you must follow specific
safety procedures to ensure that you do not damage your
computer. For your safety, and the safety of your equipment,
follow the steps for "Disconnecting your computer"
on page ix before you remove the cover of the system unit (if
included with the model you purchased).
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To connect your computer:
1. Turn off the computer and any component you are going
to attach to it that may have its own power switch.
2. Attach cords (such as a monitor cord) to the computer.
3. Attach signal cables (such as a telephone cord) to prop-
erly grounded outlets.
4. Attach power cables to properly grounded electrical
outlets.
5. Turn on the computer and any attached components
that may have their own power switch.
Caution!
Your computer uses lithium batteries. There ma
y
be
a risk of fire, explosion, or burns if the batteries are
handled incorrectl
y
. To ensure safet
y
:
• Do not rechar
g
e, disassemble, heat, or
incinerate a lithium batter
y
.
• Replace the batter
y
with an identical or
e
q
uivalent t
y
pe lithium batter
y
.
• Discard used lithium batteries accordin
g
to local
countr
y
dispositions.

ix Notice
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To disconnect your computer:
1. Turn off the computer and any attached component that
may have its own power switch.
2. Unplug all power cables from electrical outlets.
3. Remove all signal cables (such as a telephone cord)
from their receptacles.
4. Disconnect all cables attached to the computer; this
includes power cords, input/output cables, and any
other cables attached to the computer.
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This notice contains required safety information about the
CD-ROM/DVD-ROM drive in your computer (if included with
the model you purchased). The CD-ROM/DVD-ROM drive is
a Class 1 laser product, and Class 1 laser products are not
considered to be hazardous. The design of the laser system
and CD/ROM-DVD-ROM drive ensures that during normal
operation, there is no exposure to laser radiation above
Class 1 level.
Please note that the CD-ROM/DVD-ROM drive does not
contain any user adjustable or serviceable parts. Service on
this drive should only be performed by a trained service
provider.
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Some IBM Personal Computer models are equipped from
the factory with a CD-ROM or DVD-ROM drive. CD-ROM/
DVD-ROM drives are also sold separately as options. The
CD-ROM/DVD-ROM drive is a laser product. The CD-ROM/
DVD-ROM drive is certified in the U.S. to conform to the
requirements of the Department of Health and Human
Services 21 Code of Federal Regulations (DHHS 21 CFR)
Subchapter J for Class 1 laser products. Elsewhere, the
drive is certified to conform to the requirements of the
International Electrotechnical Commission (IEC) 825 and
CENELEC EN 60 825 for Class 1 laser products.
Danger! To avoid shock hazard:
Danger!
• Do not connect or disconnect an
y
cables or
perform installation, maintenance, or
reconfi
g
uration of this product durin
g
an
electrical storm.
• The power cord must be connected to a
properl
y
wired and
g
rounded receptacle.
•An
y
e
q
uipment to which this product will be
attached must also be connected to properl
y
wired electrical outlets.
• Electrical current from power, telephone, and
communications cables is hazardous. To
avoid shock hazard, use the steps described
in this section to connect and disconnect
cables when installin
g
, movin
g
, or openin
g
the cover of this product.

xNotice
When a CD-ROM/DVD-ROM drive is installed, note the
following:
Caution! Use of controls or adjustments or performance of
procedures other than those specified herein might result in
hazardous radiation exposure.
Removing the covers of the CD-ROM/DVD-ROM drive could
result in exposure to hazardous laser radiation. There are no
serviceable parts inside the CD-ROM/DVD-ROM drive
covers.
Some CD-ROM/DVD-ROM drives contain an embedded
Class 3A or Class 3B laser diode. Note the following:
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Your Aptiva Handbook is printed in English. The following
safety information is included in the Aptiva Handbook and is
provided here in French for French speaking users:
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La présente consigne contient les informations de sécurité
relatives à l’unité de CD-ROM de votre ordinateur (le cas
échéant). L’unité de CD-ROM est un produit à laser de
classe 1. Les produits de classe 1 ne sont pas considérés
comme dangereux. Le système à laser et l’unité de CD-
ROM ont été conçus de façon telle qu’il n’existe aucun
risque d’exposition à un rayonnement laser de niveau
supérieur à la classe 1 dans des conditions normales
d’utilisation.
Veuillez noter qu’aucune pièce de l’unité de CD-ROM n’est
réglable ni réparable. Ne confiez la réparation de cette unité
qu’à une personne qualifiée.
Danger! Laser radiation when open. Do not stare into the
beam, do not view directly with optical instruments, and
avoid direct exposure to the beam.

xi Notice
Conforme aux normes relatives aux appareils laser, l’unité
de CD-ROM est un appareil à laser. Aux États-Unis, l’unité
de CD-ROM est certifiée conforme aux normes indiquées
dans le sous-chapitre J du DHHS 21 CFR relatif aux
produits à laser de classe 1. Dans les autres pays, elle est
certifiée être un produit à laser de classe 1 conforme aux
normes CDI 825 et CENELEC EN 60 825.
Lorsqu’une unité de CD-ROM est installée, tenez compte
des remarques suivantes :
L’ouverture de l’unité de CD-ROM peut entraîner un risque
d’exposition au rayon laser. Pour toute intervention, faites
appel à du personnel qualifié.
Certaines unités de CD-ROM peuvent contenir une diode à
laser de classe 3A ou 3B.
Caution! Pour éviter tout risque d’exposition au rayon
laser, respectez les consignes de réglage et
d’exposition au rayon laser, respectez les
consignes de réglage et d’utilisation des
commandes, ainsi que les procédures
décrites dans le présent manuel.
Danger! Rayonnement laser lorsque le carter est
ouvert. Évitez toute exposition directe des
yeux au rayon laser. Évitez de regarder
fixement le faisceau ou de l’observer à l’aide
d’instruments optiques.
Caution!
Si votre ordinateur est équipé de piles au
lithium, prenez garde aux risques d’incendie,
d’explosion ou de brûlures liés à une
mauvaise utilisation des piles. Respectez les
consignes de sécurité suivantes :
Ne rechargez pas la pile, ne la démontez
pas, ne l’exposez pas à la chaleur et ne la
faites pas brûler.
Ne la remplacez que par une pile identique
ou de type équivalent.
Pour le recyclage ou la mise au rebut des
piles au lithium, reportez-vous à la
réglementation en vigueur.
Danger!
Pour éviter tout risque de choc électrique :
Ne manipulez aucun cordon et n’effectuez
aucune opération d’installation, de maintenance
ou de reconfiguration de ce produit au cours
d’un orage.
Les cordons d’alimentation du présent produit et
de tous les appareils qui lui sont connectés
doivent être branchés sur des socles de prise de
courant correctement câblés et mis à la terre.
Le courant électrique passant dans les câbles
d’alimentation, de téléphone et de
communication peut être dangereux. Pour éviter
tout risque de choc électrique, suivez les
instructions décrites ci-contre pour le
branchement et le débranchement des câbles
lors de l’installation, du déplacement ou de
l’ouverture de l’unité centrale.

xii Notice
5HJXODWRU\ QRWLFHV
1RUWK $PHULFDQ )&& DQG WHOHSKRQH
FRPSDQ\ UHTXLUHPHQWV
If your IBM Aptiva Personal Computer comes with a modem
already installed, the following Federal Communications
Commission (FCC) and telephone company requirements
apply:
1. The modem adapter card is located in the back of the
system unit. It complies with Part 68 of the FCC rules. A
label is affixed to the built-in modem that contains,
among other things, the FCC registration number,
USOC, and Ringer Equivalency Number (REN) for this
equipment. If these numbers are requested, see
page 7-4 "Opening the system unit" to open the unit to
get the FCC registration number on the modem
card.Provide this information to your telephone
company.
2. The REN is useful to determine the quantity of devices
you may connect to your telephone line and still have
those devices ring when your number is called. In most,
but not all areas, the sum of the RENs of all devices
should not exceed five(5.0).Tobecertainof thenumber
of devices you may connect to your line, as determined
by the REN, you should call your local telephone
company to determine the maximum REN for your
calling area.
3. If the built-in modem causes harm to the telephone
network, the telephone company may discontinue your
service temporarily. If possible, they may notify you in
advance; if advance notice isn't practical, you will be
notified as soon as possible. You may be advised of
your right to file a complaint with the FCC.
4. Your telephone company may make changes in its facil-
ities, equipment, operations, or procedures that could
affect the proper operation of your equipment. If they do,
you may be given advance notice so as to give you an
opportunity to maintain uninterrupted service.
5. If you experience trouble with this built-in modem,
contact your Authorized Seller, or the IBM HelpCenter-
Aptiva PC, IBM Corporation, 3039 Cornwallis Rd., Bldg,
203, Research Triangle Park, NC 27709-2195 1-919-
517-2800, for repair/warranty information. The tele-
phone company may ask you to disconnect this
equipment from the network until the problem has been
corrected, or until you are sure the equipment is not
malfunctioning.
6. No customer repairs are possible to the modem.
7. The modem may not be used on coin service provided
by the telephone company. Connection to party lines is
subject to state tariffs. Contact your state public utility
commission or corporation commission for information.
8. When ordering network interface (NI) service from the
Local Exchange Carrier, specify service arrangement
USOC RJ11C.

xiii Notice
)HGHUDO &RPPXQLFDWLRQV
&RPPLVVLRQ )&& 6WDWHPHQW
,%0$SWLYD3&
The following statement applies to this IBM product. The
statement for other IBM products intended for use with this
product will appear in their accompanying manuals.
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and
receiver.
•Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
•Consult an IBM authorized dealer or service
representative for help.
Properly shielded and grounded cables and connectors
must be used in order to meet FCC emission limits. Proper
cables and connectors are available from IBM authorized
dealers. IBM is not responsible for any radio or television
interference caused by using other than recommended
cables and connectors or by unauthorized changes or
modifications to this equipment. Unauthorized changes or
modifications could void the user's authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
Responsible Party:
,QWHUQDWLRQDO %XVLQHVV 0DFKLQHV &RUSRUDWLRQ
1HZ 2UFKDUG 5RDG
$UPRQN 1< 
7HOHSKRQH 
This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
&HW DSSDUHLO QXPpULTXH GH OD
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&DQDGD

xiv Notice
(XURSHDQ &RPPXQLW\
'LUHFWLYH &RQIRUPDQFH
VWDWHPHQW
This product is in conformity with the protection
requirements of EU Council directive 89/336/EEC on the
approximation of the laws of the Member States relating to
electromagnetic compatibility.
A declaration of Conformity with the requirements of the
Directive has been signed by IBM United Kingdom Limited,
PO BOX 30, Spango Valley, Greenock, Scotland, PA160AH.
IBM cannot accept responsibility for any failure to satisfy the
protection requirements resulting from a non-recommanded
modification of the product, including the fitting of non-IBM
option cards.
7UDGHPDUNV
The following terms are trademarks or registered
trademarks of the IBM corporation in the United States or
other countries or both:
•Aptiva
•Scroll Point
•HelpCenter
•HelpWare
•IBM
Other company, product, and service names may be
trademarks or service marks of others.
Microsoft and the Windows logo are trademarks or
registered trademarks of Microsoft Corporation.

xv Notice
(UJRQRPLFV
$UUDQJLQJ D FRPIRUWDEOH DQG
SURGXFWLYH ZRUN DUHD
$UUDQJLQJ \RXU ZRUN DUHD
When you arrange your computer, position your monitor and
keyboard directly in front of you. Place the mouse close to
the keyboard so that you can use it without stretching or
leaning over to one side.
The system unit is usually kept on the desk beside your
monitor. Be sure to place it in an area that will not block the
space you need for the keyboard and your work surface.
Organize your desk to reflect the way you use work
materials and equipment. Place the things that you use most
regularly, such as a mouse or telephone, within the easiest
reach.
&KRRVLQJ D FKDLU
•You should adjust your chair so that your things are
horizontal and there is support for your lower back. Your
feet should rest flat on the floor or a foot rest when you
are seated and using your keyboard.
Note: The computer
y
ou purchased ma
y
have components
which are different from those shown here.

xvi Notice
3RVLWLRQLQJ WKH PRQLWRU
•Place the monitor at a comfortable viewing distance.
You can also use the length of your arm to determine a
comfortable viewing distance.
•Adjust your monitor so the top of the screen is at, or
slightly below, eye level.
•Keep the screen clean. For cleaning instructions, refer
to the documentation that came with your monitor.
•If you place the monitor near window, consider using
curtains or blinds to minimize glare from sunlight. Also
be sure to keep the monitor perpendicular to the
windows to reduce glare when the curtains or blinds are
open. Try to avoid placing the monitor directly in front of
a window.
•Use dim room lighting. If you need more light on your
work, you should position the light so it shines on your
work surface but not onto the monitor screen.
•Use the monitor controls to adjust the screen's
brightness and contrast levels to a comfortable level.
You may have to do this more than once a day if the light
in the room changes. For monitor control adjustment
instructions, refer to the documentation that came with
your monitor.
•When your eyes focus on a specific object for a long
period of time, they may become tired. If you spend a lot
of time looking at your screen, remember to take
frequent breaks. Look up periodically and focus on an
object that is further away. This will give the muscles in
your eyes a chance to relax.
3RVLWLRQLQJ WKH NH\ERDUG
•When you type, the keyboard should be positioned so
that your arms are relaxed and comfortable, and your
forearms are roughly horizontal. Your shoulders should
be relaxed and not hunched up.
3RVLWLRQLQJ WKH PRXVH
•Position your mouse on the same surface as your
keyboard so that they are at the same level. Allow
enough space so that you can use your mouse without
stretching or leaning over.
•When you use the mouse, hold it lightly with all your
fingers and click gently. Move the mouse with your entire
arm instead of only using your wrist.
•For more detailed information and tips about how to use
your computer, refer to the online help on your computer
or visit the IBM Healthy computing Web site at
http://www.pc.ibm.com/us/healthycomputing


This part contains an introduction to the Aptiva Handbook .
Read this part to understand how to use this book and
where to go if you need additional information.
This part contains the following chapter:
 “Chapter 1: Using this book” on page 1-1
This chapter explains how the book is organized. It also
points you to additional sources of information that are
not contained in this book.



The Aptiva Handbook contains general information for all
users of an IBM Aptiva Personal Computer. Once you have
taken your computer out of the box and connected all the
components, you can use this book as a guide to your
computer’s hardware and as a problem-solving tool.
The topics in this book range from an introduction of
important Aptiva hardware features to instructions for
reconfiguring or upgrading your computer. In addition, if you
experience a problem with your Aptiva computer, this book
can guide you to a solution.
This book may include information for several Aptiva
models. If the model you purchased did not come with some
of the hardware mentioned in this book, you will not be able
to use the software functions associated with that hardware.

This book contains the following parts and chapters:

This part contains information to help you use the Aptiva
Handbook
. It contains the following chapter:
 “Chapter 1: Using this book” on page 1-1
This chapter contains information about the book’s
contents and organization. It also points you to other
documents or online resources for more information.

This part contains the general information that you should
know before installing the Aptiva Personal Computer.
 “Chapter 2: HelpWare support and services” on page 2-
1
This chapter describes the HelpWare offerings, when
you might need to use them, and the telephone
numbers for obtaining service.
 “Chapter 3: Express maintenance” on page 3-1
This chapter contains information about the Express
maintenance service available in some countries.


 Chapter 1: Using this book

This part contains information to help you configure or
reconfigure the hardware and hardware features that were
installed in your computer at the factory. It includes the
following chapters:
 “Chapter 4: Getting started with your Aptiva computer”
on page 4-1
This chapter contains instructions for making
adjustments to the monitor and the system volume
settings on your Aptiva computer. It also provides
information to help you connect your computer to a
printer or to the Internet.
 “Chapter 5: Power management features” on page 5-1
This chapter describes the software shutdown and
suspend features of your Aptiva computer for more
efficient power management. It also tells about the
monitor standby feature under Windows 98.
 “Chapter 6: BIOS Setup configuration” on page 6-1
This chapter provides instructions for using the Setup
Utility, where you can view or change your system’s
configuration.
 
This part contains information to help you add to or change
the hardware that was installed in your computer at the
factory. It contains the following chapters:
 “Chapter 7: Preparing to upgrade” on page 7-1
This chapter contains information to help you prepare to
add or replace adapter cards, drives, and system board
components in your system unit.
 “Chapter 8: Adding and removing adapter cards and
drives” on page 8-1
This chapter contains instructions for adding and
removing adapter cards and drives.
 “Chapter 9: Adding and replacing system board
components” on page 9-1
This chapter contains instructions for adding and
replacing hardware components on your system board.
!"
This part contains information to help you respond to
problems with the hardware, software, and features installed
in your computer at the factory. It contains the following
chapter:
 “Chapter 10: Diagnosing and recovering from problems”
on page 10-1
This chapter provides troubleshooting information,
including error code and message interpretations. It also
includes information to help you recover factory-installed
programs and files.

Conventions used in this book 
#"
This part contains technical information that you might need
if you upgrade your computer’s hardware or use a modem. It
contains the following appendices:
 “Appendix A: Specification tables” on page A-1
This appendix contains specific memory, address,
interrupt, channel, and port specifications. It also
includes connector information.
 “Appendix B: Modem information” on page B-1
This appendix contains information about modems,
including AT command set information that you can use
if you decide to operate your modem from a Windows 98
DOS box prompt.
 “Appendix C: Monitor terminology” on page C-1
This appendix contains definitions of some of the terms
generally used to describe monitor characteristics.
The book also contains an index.


The following list contains an explanation of the symbols
used in this document.
Note:
This symbol isused when there is information you
might find especially useful. The information may
also warn you about possible problems you could
encounter.
Attention!
This symbol is used when there is important
information that can help you avoid damage to the
hardware or software that came with your
computer.

This symbol is used when there is important
information that can help you avoid potential
injury.

This symbol is used when there is important
information that can help you avoid the risk of
serious personal injury or death.