IBM 2292 Owner's manual

Hardware Maintenance Manual
Ty pe s 2292, 2273, 6043, 6343, 6349,
6350, 6790, 6791, 6792, 6793,
6794, 6795, 6823, 6825


Hardware Maintenance Manual
Ty pe s 2292, 2273, 6043, 6343, 6349,
6350, 6790, 6791, 6792, 6793,
6794, 6795, 6823, 6825


Note: Before using this information and the product it supports, be sure to read the
general information under “Notices” on page 221.
Second Edition (September 2004)
© Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Chapter 1. About this manual . . . . .1
Important Safety Information . . . . . . . . .1
Chapter 2. General checkout . . . . . .3
Chapter 3. General information . . . . .5
Identifying your computer . . . . . . . . . .5
Small desktop model computer . . . . . . .6
Desktop model computer . . . . . . . . .6
Microtower model computer . . . . . . . .6
Features . . . . . . . . . . . . . . . .7
Specifications . . . . . . . . . . . . . .9
Physical specifications — small desktop model . .9
Physical specifications — desktop model . . .10
Physical specifications — microtower model . .11
Available options . . . . . . . . . . . .12
Chapter 4. Diagnostics . . . . . . . .13
Setup Utility program . . . . . . . . . . .14
Product Recovery Program menu . . . . . . .15
Diagnostics . . . . . . . . . . . . . .16
Diagnostics program download . . . . . . .16
Navigating through the diagnostics programs . .16
Running diagnostics tests . . . . . . . . .16
Test selection . . . . . . . . . . . . .16
Test results . . . . . . . . . . . . .17
Fixed disk advanced test (FDAT) . . . . . .17
Quick and Full erase - hard drive . . . . . .19
Viewing the test log . . . . . . . . . .20
Chapter 5. External connectors . . . .21
Locating the connectors on the front of your
computer . . . . . . . . . . . . . . .21
Small desktop models . . . . . . . . . .21
Desktop models . . . . . . . . . . . .21
Microtower models . . . . . . . . . . .22
Locating the connectors on the rear of your
computer . . . . . . . . . . . . . . .23
Small desktop . . . . . . . . . . . .23
Desktop . . . . . . . . . . . . . .24
Microtower . . . . . . . . . . . . .25
Connector descriptions . . . . . . . . .25
Chapter 6. Replacing FRUs . . . . . .27
small desktop models . . . . . . . . . . .27
Locating components . . . . . . . . . .27
Identifying parts on the system board . . . .28
Removing the cover . . . . . . . . . .28
Replacing the microprocessor . . . . . . .29
Replacing the power supply . . . . . . . .30
Replacing the system board . . . . . . . .30
Replacing the speaker . . . . . . . . . .32
Desktop models . . . . . . . . . . . . .32
Locating components . . . . . . . . . .33
Identifying parts on the system board . . . .33
Removing the cover . . . . . . . . . .34
Replacing the microprocessor . . . . . . .35
Replacing the power supply . . . . . . . .35
Replacing the system board . . . . . . . .36
Replacing the fan . . . . . . . . . . .37
Microtower models . . . . . . . . . . . .37
Locating components . . . . . . . . . .38
Identifying parts on the system board . . . .39
Removing the cover . . . . . . . . . .39
Replacing the fan . . . . . . . . . . .40
Removing the front bezel . . . . . . . . .41
Moving the power supply . . . . . . . .41
Replacing the microprocessor . . . . . . .42
Replacing the power supply . . . . . . . .43
Replacing the system board . . . . . . . .44
Replacing the hard disk drive . . . . . . .44
Completing the FRU replacement. . . . . . . .45
Chapter 7. Symptom-to-FRU index . . .47
Hard disk drive boot error . . . . . . . . .47
Power Supply Errors . . . . . . . . . . .47
Diagnostic error codes . . . . . . . . . . .49
Beep symptoms . . . . . . . . . . . . .67
No-beep symptoms . . . . . . . . . . . .69
POST error codes . . . . . . . . . . . .70
Miscellaneous error messages . . . . . . . .85
Undetermined problems . . . . . . . . . .87
Chapter 8. FRU listing . . . . . . . .89
Small Desktop Model . . . . . . . . . . .89
Desktop Model . . . . . . . . . . . . .112
Microtower Model . . . . . . . . . . . . 142
Chapter 9. Additional service
information . . . . . . . . . . . . 179
Security features . . . . . . . . . . . . 179
Passwords . . . . . . . . . . . . . 179
Vital product data . . . . . . . . . . . 180
Management Information Format (MIF) . . . 180
Alert on LAN . . . . . . . . . . . . 181
BIOS levels . . . . . . . . . . . . . . 181
Flash update procedures . . . . . . . . . . 181
Flash from Operating System (WinPhlash) . . . 182
Flash from CD-ROM ISO image . . . . . . 182
Flash recovery boot block jumper . . . . . . . 183
Power management . . . . . . . . . . . 185
Automatic configuration and power interface
(ACPI) BIOS . . . . . . . . . . . . . 185
Advanced Power Management . . . . . . 185
Automatic Hardware Power Management
features . . . . . . . . . . . . . . 185
Setting Automatic Hardware Power
Management features . . . . . . . . . . 185
Automatic Power-On features . . . . . . . 186
© Copyright IBM Corp. 2004 iii

Chapter 10. Related service
information . . . . . . . . . . . . 187
Safety information . . . . . . . . . . . . 187
General safety . . . . . . . . . . . . 187
Electrical safety . . . . . . . . . . . . 188
Safety inspection guide . . . . . . . . . 189
Handling electrostatic discharge-sensitive
devices . . . . . . . . . . . . . . 190
Grounding requirements . . . . . . . . 191
Safety notices (multi-lingual translations) . . . 191
Send us your comments! . . . . . . . . . 220
Problem determination tips . . . . . . . . . 221
Notices . . . . . . . . . . . . . . . 221
Trademarks . . . . . . . . . . . . . . 222
iv Hardware Maintenance Manual Types 2292, 2273, 6043, 6343, 6349, 6350, 6790, 6791, 6792, 6793, 6794, 6795, 6823, 6825

Chapter 1. About this manual
This manual contains service and reference information for IBM
®
computers .
This manual is divided into product service sections and a related service section,
as follows:
v The product service sections include procedures for isolating problems to a FRU,
a Symptom-to-FRU Index, additional service information and an illustrated parts
catalog.
v The related service section includes safety notices and safety information, and
problem determination tips.
Note:
This manual is intended for trained servicers who are familiar with IBM Personal
Computer products. Use this manual along with advanced diagnostic tests to troubleshoot
problems effectively.
Before servicing an IBM product, be sure to review the “Safety information” on page 187.
Important Safety Information
Be sure to read all caution and danger statements in this book before performing
any of the instructions.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
© Copyright IBM Corp. 2004 1

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
2 Hardware Maintenance Manual Types 2292, 2273, 6043, 6343, 6349, 6350, 6790, 6791, 6792, 6793, 6794, 6795, 6823, 6825

Chapter 2. General checkout
Use this general checkout procedure is for computers supported by this Hardware
Maintenance Manual.
Attention:
The drives in the computer you are servicing might have been rearranged or the drive
startup sequence changed. Be extremely careful during write operations such as copying,
saving or formatting. Data or programs can be overwritten if you select an incorrect drive.
Diagnostic error messages appear when a test program finds a problem with a
hardware option. For the test programs to properly determine if a test Passed, Failed
or Aborted, the test programs check the error-return code at test completion. See
“Diagnostics” on page 16.
General error messages appear if a problem or conflict is found by an application
program, the operating system, or both. For an explanation of these messages, refer
to the information supplied with that software package.
Notes:
v The default boot for this computer is to start up quiet (no beep and no memory count
and checkpoint code display) when no errors are detected by POST.
v To enable beep and memory count and checkpoint code display when a successful POST
occurs, do the following:
1. Select Start Options in the Configuration/Setup Utility program (see “Setup Utility
program” on page 14.
2. Set Power-On Self-Test to Enhanced.
v
Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system.
A down-level BIOS might cause false errors and unnecessary replacement of the system
board. For more information on how to determine and obtain the latest level BIOS, see
“BIOS levels” on page 181.
v If multiple error codes are displayed, diagnose the first error code displayed.
v If the computer hangs with a POST error, go to Chapter 7, “Symptom-to-FRU index,” on
page 47.
v If the computer hangs and no error is displayed, go to “Undetermined problems” on
page 87.
v If an installed device is not recognized by the diagnostics program, that device might be
defective.
001
1. Power-off the computer and all external devices.
2. Check all cables and power cords.
3. Make sure the system board is seated properly.
4. Set all display controls to the middle position.
5. Power-on all external devices.
6. Power-on the computer.
7. Check for the following response:
v Readable instructions or the Main Menu.
© Copyright IBM Corp. 2004 3

DID YOU RECEIVE THE CORRECT RESPONSE?
If NO, continue to 002.
If YES, proceed to 003.
002
If the Power Management feature is enabled, do the following:
1. Start the Configuration/Setup Utility program. See “Setup Utility program” on
page 14.
2. Select Power Management from the Configuration/Setup Utility program
menu.
3. Select APM.
4. Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (}) or
Right Arrow (Æ) to change the setting.
5. Select Automatic Hardware Power Management.
6. Set Automatic Hardware Power Management to Disabled.
7. If the problem persists, continue to 003.
003
Run the Diagnostic programs. If necessary, refer to “Diagnostics” on page 16.
v If you receive an error, replace the part that the diagnostic program calls out or
go to ″Symptom-to-FRU Index″ on page Chapter 7, “Symptom-to-FRU index,”
on page 47.
v If the test stops and you cannot continue, replace the last device tested.
4 Hardware Maintenance Manual Types 2292, 2273, 6043, 6343, 6349, 6350, 6790, 6791, 6792, 6793, 6794, 6795, 6823, 6825