IBM PC 300GL Types 6275 User manual

PC 300GL User Guide
Types 6268, 6278, and 6288

PC 300GL User Guide
Types 6268, 6278, and 6288
IBM

Note
Before using this information and the product it supports, be sure to read the
general information under Appendix C, “Product warranties and notices” on
page 131.
First Edition (July 1999)
The following paragraph does not apply to the United Kingdom or any country where
such provisions are inconsistent with local law: INTERNATIONAL BUSINESS
MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.
This publication could include technical inaccuracies or typographical errors. Changes
are periodically made to the information herein; these changes will be incorporated in
new editions of the publication. IBM may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of
America. IBM may not offer the products, services, or features discussed in this
document in other countries, and the information is subject to change without notice.
Consult your local IBM representative for information on the products, services, and
features available in your area.
Requests for technical information about IBM products should be made to your IBM
reseller or IBM marketing representative.
 Copyright International Business Machines Corporation 1999. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.

Contents
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Modem safety information ........................ vii
Laser compliance statement ........................ ix
Lithium battery notice ............................ x
About this book .............................. xi
Related information . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Chapter 1. IBM PC 300GL overview ................... 1
Identifying your computer ......................... 1
Desktop models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Tower models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications — Desktop model ...................... 7
Specifications — Tower model ....................... 8
Chapter 2. Setting up your computer ................... 9
Selecting a location for your computer ................... 9
Connecting computer cables ....................... 10
Turn on power ............................... 15
Finish the installation ........................... 16
Arranging your workspace ........................ 16
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Glare and lighting ........................... 17
Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Electrical outlets and cable lengths .................. 18
Chapter 3. Operating your computer .................. 19
Starting your computer .......................... 19
Shutting down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Handling and storing diskettes .................... 20
Inserting and removing diskettes ................... 21
Using a CD-ROM drive .......................... 21
Handling a CD ............................. 22
Loading a CD .............................. 22
Universal Manageability features ..................... 22
Wake on LAN ............................. 23
Alert on LAN .............................. 23
Remote Program Load or Dynamic Host Configuration Protocol .. 23
Remote administration . . . . . . . . . . . . . . . . . . . . . . . . . 24
LANClient Control Manager (LCCM) ................. 24
System Migration Assistant (SMA) .................. 24
Desktop Management Interface .................... 24
 Copyright IBM Corp. 1999 iii

Wake on Ring .............................. 25
Using video features ............................ 25
Video device drivers .......................... 25
Changing monitor settings ....................... 26
Using audio features ............................ 26
Updating system programs ........................ 27
Using security features .......................... 28
Locking the cover ............................ 28
Locking the keyboard ......................... 28
Using a security U-bolt ......................... 28
Chapter 4. Using the Configuration/Setup Utility program ...... 29
Starting and using the Configuration/Setup Utility program ...... 29
Viewing and changing settings .................... 30
Exiting from the Configuration/Setup Utility program ....... 31
Using Security Profiles by Device ..................... 32
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using a power-on password ...................... 33
Using an administrator password ................... 36
Other settings in the Configuration/Setup Utility program ....... 38
Changing keyboard speed ....................... 38
Setting the startup sequence ...................... 38
Setting remote administration ..................... 39
Interrupt and DMA resources ..................... 40
Power management features ...................... 40
Quick reference for network-related settings ............. 44
Chapter 5. Taking care of your computer ............... 49
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cleaning your computer .......................... 49
Computer and keyboard ........................ 49
Monitor screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Moving your computer .......................... 51
Chapter 6. Installing options . . . . . . . . . . . . . . . . . . . . . . 53
Handling static-sensitive devices ..................... 53
Available options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing the cover — desktop model .................. 55
Locating components— desktop model ................. 56
Removing the cover — tower model ................... 56
Locating components—tower model ................... 58
Moving the power supply— desktop model ............... 59
Moving the power supply—tower model ................ 61
Working with options on the system board ............... 64
Accessing the system board ...................... 64
iv PC 300GL User Guide

Identifying parts on the system board ................. 64
Working with memory .......................... 66
Working with adapters .......................... 68
PCI adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Adapter slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Installing adapters — desktop model ................. 68
Installing adapters — tower model .................. 69
Working with internal drives ....................... 71
Internal drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Power and signal cables for internal drives .............. 73
Installing internal drives— desktop model .............. 75
Installing internal drives — tower model ............... 78
Installing a security U-bolt ........................ 80
Completing the installation ........................ 81
Replacing the cover and connecting the cables ............ 82
Updating the computer configuration .................. 84
Configuring Plug and Play adapters ................. 84
Starting the Configuration/Setup Utility program .......... 85
Configuring startup devices ...................... 86
Chapter 7. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 87
Power-on self-test (POST) ......................... 88
Troubleshooting MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Diagnostic error codes and messages ................... 92
POST errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
POST beep codes .............................. 96
Device troubleshooting charts ....................... 97
Diskette drive problems ........................ 99
Monitor problems . . . . . . . . . . . . . . . . . . . . . . . . . . 100
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . 102
Keyboard, mouse, or pointing device problems .......... 103
Memory problems . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Option problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Parallel-port problems . . . . . . . . . . . . . . . . . . . . . . . . 106
Serial-port problems . . . . . . . . . . . . . . . . . . . . . . . . . 106
Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Software problems . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Universal Serial Bus port problems ................. 108
IBM Enhanced Diagnostics program .................. 108
Other diagnostic programs on the Software Selections CD ...... 111
CoSession Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Recovering from a POST/BIOS update failure ............. 111
Installing files from option diskettes .................. 112
Replacing the battery .......................... 113
Contents v

Chapter 8. Getting help, service, and information .......... 115
Service support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Before you call for service ........................ 117
Getting customer support and service ................. 117
Using the World Wide Web ..................... 117
Using electronic support services .................. 118
Getting information by fax ...................... 119
Getting help online .......................... 119
Getting help by telephone ...................... 119
Getting help around the world ................... 121
Purchasing additional services ..................... 121
Enhanced PC support line ...................... 122
900-number operating system and hardware support line ..... 122
Network and server support line .................. 122
Ordering support line services .................... 123
Warranty and repair services .................... 123
Ordering publications . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Appendix A. Using the Software Selections CD ........... 125
Features of the CD ............................ 125
Starting the CD ............................. 126
Using the Software Selections program ................. 126
Appendix B. Computer records . . . . . . . . . . . . . . . . . . . . 129
Serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Device records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Appendix C. Product warranties and notices ............ 131
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
IBM Statement of Limited Warranty for United States, Puerto Rico,
and Canada (Part 1 - General Terms) ............... 131
IBM Statement of Warranty Worldwide except Canada, Puerto Rico,
Turkey, United States (Part 1 - General Terms) .......... 134
Part 2 - Worldwide Country-Unique Terms ............ 138
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Year 2000 readiness and instructions ................ 142
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Electronic emission notices ....................... 143
Class B Notices ............................ 144
Class A Notices ............................ 145
Other Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Power cord notice .......................... 150
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
vi PC 300GL User Guide

Safety information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1999 vii

Modem safety information
To reduce the risk of fire, electrical shock, or injury when using telephone
equipment, always follow basic safety precautions, such as:
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock from
lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
DANGER
To avoid a shock hazard, do not connect or disconnect any cables
or perform installation, maintenance, or reconfiguration of this
product during an electrical storm.
DANGER
Pour éviter tout risque de choc électrique, ne manipulez pas de
câbles ni de cordons et n'effectuez pas d'opération d'installation,
de maintenance ou de reconfiguration pendant un orage.
viii PC 300GL User Guide