IBM PC 300GL Types 6275 User manual

PC 300GL User Guide
Types 6267, 6277, and 6287

PC 300GL User Guide
Types 6267, 6277, and 6287
IBM

Note
Before using this information and the product it supports, be sure to read the
general information under Appendix B, “Product Warranties and Notices” on
page 135.
First Edition (November 1998)
The following paragraph does not apply to the United Kingdom or any country where
such provisions are inconsistent with local law: INTERNATIONAL BUSINESS
MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.
This publication could include technical inaccuracies or typographical errors. Changes
are periodically made to the information herein; these changes will be incorporated in
new editions of the publication. IBM may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of
America. IBM may not offer the products, services, or features discussed in this
document in other countries, and the information is subject to change without notice.
Consult your local IBM representative for information on the products, services, and
features available in your area.
Requests for technical information about IBM products should be made to your IBM
reseller or IBM marketing representative.
 Copyright International Business Machines Corporation 1998. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Laser Compliance Statement ...................... viii
Lithium Battery Notice .......................... ix
Modem Safety Information ......................... x
About This Book ............................. xi
Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Chapter 1. IBM PC 300GL Overview ................... 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Euro Sign Support Information ....................... 5
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 2. Setting Up Your Computer .................. 9
Selecting a Location for Your Computer .................. 9
Connecting Computer Cables ....................... 10
Turn on Power ............................... 14
Finish the Installation ........................... 14
Chapter 3. Arranging Your Workspace ................. 17
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Glare and Lighting ............................. 18
Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Electrical Outlets and Cable Lengths ................... 18
Chapter 4. Operating Your Computer .................. 19
Starting Your Computer .......................... 19
Shutting Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using System-Management Features ................... 20
Desktop Management Interface .................... 21
Wake on LAN ............................. 21
Wake on Ring .............................. 21
Remote Program Load or Dynamic Host Configuration Protocol .. 21
Remote Administration . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using Video Features ........................... 22
Video Device Drivers .......................... 22
Changing Monitor Settings ....................... 23
Using Audio Features ........................... 23
Updating System Programs ........................ 24
Using a CD-ROM Drive .......................... 25
Handling a CD ............................. 26
Loading a CD .............................. 26
Using Your Zip Drive ........................... 26
Inserting and Ejecting a Zip Disk ................... 27
 Copyright IBM Corp. 1998 iii

Drive Sleep Mode ........................... 27
Using Security Features .......................... 28
Locking the Cover ........................... 28
Locking the Keyboard ......................... 28
Using a Security U-Bolt ........................ 28
Chapter 5. Using the Configuration/Setup Utility Program ...... 29
Starting and Using the Configuration/Setup Utility Program ...... 29
Viewing and Changing Settings .................... 30
Exiting from the Configuration/Setup Utility Program ....... 32
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power-On Password . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . 35
Other Settings in the Configuration/Setup Utility Program ....... 37
Changing Keyboard Speed ....................... 38
Setting the Startup Sequence ...................... 38
Setting Remote Administration .................... 38
Interrupt and DMA Resources ..................... 40
Power–Management Features . . . . . . . . . . . . . . . . . . . . . 41
Quick Reference for Network-Related Settings ............ 44
Chapter 6. Taking Care of Your Computer ............... 49
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cleaning Your Computer ......................... 49
Computer and Keyboard ........................ 49
Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Moving Your Computer .......................... 51
Replacing the Battery ........................... 51
Chapter 7. Installing Options . . . . . . . . . . . . . . . . . . . . . . 53
Handling Static-Sensitive Devices ..................... 54
Available Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing the Cover ............................ 56
Locating Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Moving the Power Supply ........................ 59
Working with Options on the System Board ............... 62
Accessing the System Board ...................... 62
Identifying Parts on the System Board ................ 62
Working with System Memory ...................... 64
Installing and Removing a DIMM ................... 64
Working with Video Memory ....................... 67
Installing a Video Memory Module .................. 67
Working with Adapters .......................... 68
Adapter Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Adapter Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
iv PC 300GL User Guide

Installing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Adapter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 69
Working with Internal Drives ....................... 71
Internal Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Power and Signal Cables for Internal Drives ............. 73
Installing Internal Drives ........................ 74
Installing a Security U-bolt ........................ 77
Completing the Installation ........................ 79
Replacing the Cover and Connecting the Cables ........... 79
Updating the Computer Configuration .................. 81
Starting the Configuration/Setup Utility Program .......... 82
Configuring an ISA Legacy Adapter ................. 83
Configuring Startup Devices ...................... 83
Chapter 8. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 85
Using Diagnostic Tools .......................... 85
Power-On Self-Test (POST) ........................ 86
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Solving POST Error Message Problems ................ 88
POST Message Charts ......................... 90
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . . . 107
Diskette Drive Problems ....................... 108
Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 109
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . 111
Keyboard, Mouse, or Pointing Device Problems .......... 112
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Option Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Parallel Port Problems ........................ 115
Serial Port Problems ......................... 115
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Universal Serial Bus Port Problems ................. 117
IBM Enhanced Diagnostics ....................... 118
Recovering From a POST/BIOS Update Failure ............ 121
Installing Files from Option Diskettes ................. 122
Chapter 9. Getting Help, Service, and Information ......... 123
Service Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Before You Call for Service ....................... 125
Getting Customer Support and Service ................. 125
Using Electronic Support Services .................. 125
Using the World Wide Web ..................... 126
Getting Information by Fax ..................... 127
Getting Help Online ......................... 127
Getting Help by Telephone ..................... 128
Contents v

Getting Help Around the World ................... 129
Purchasing Additional Services ..................... 130
Enhanced PC Support Line ..................... 130
900-Number Operating System and Hardware Support Line ... 130
Network and Server Support Line .................. 131
Ordering Support Line Services ................... 131
Warranty and Repair Services .................... 132
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Appendix A. Computer Records . . . . . . . . . . . . . . . . . . . 133
Serial Numbers and Keys ........................ 133
Device Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Appendix B. Product Warranties and Notices ............ 135
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
IBM Statement of Limited Warranty for United States, Puerto Rico,
and Canada (Part 1 - General Terms) ............... 135
IBM Statement of Warranty Worldwide except Canada, Puerto Rico,
Turkey, United States (Part 1 - General Terms) .......... 138
Part 2 - Worldwide Country-Unique Terms ............ 141
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Year 2000 Readiness and Instructions ................ 146
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Electronic Emission Notices ..................... 148
Electronic Emission Notices ....................... 148
Class B Notices ............................ 148
Class A Notices ............................ 149
Other Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Power Cord Notice .......................... 152
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
vi PC 300GL User Guide

Safety Information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
In the U.K., by law, the power
cord must be disconnected after the
telephone line cable.
2
In the U.K., by law, the telephone
cable must be connected after the
power cord.
12
1
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1998 vii

DANGER
To avoid a shock hazard, do not connect or disconnect any cables
or perform installation, maintenance, or reconfiguration of this
product during an electrical storm.
DANGER
Pour éviter tout risque de choc électrique, ne manipulez pas de
câbles ni de cordons et n'effectuez pas d'opération d'installation,
de maintenance ou de reconfiguration pendant un orage.
Laser Compliance Statement
Some IBM Personal Computer models are equipped from the factory with a
CD-ROM drive. CD-ROM drives are also sold separately as options. The
CD-ROM drive is a laser product. The CD-ROM drive is certified in the
U.S. to conform to the requirements of the Department of Health and
Human Services 21 Code of Federal Regulations (DHHS 21 CFR)
Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to
conform to the requirements of the International Electrotechnical
Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Removing the covers of the CD-ROM drive could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the
CD-ROM drive. Do not remove the CD-ROM drive covers.
Some CD-ROM drives contain an embedded Class 3A or Class 3B laser
diode. Note the following.
DANGER
Laser radiation when open. Do not stare into the beam, do not
view directly with optical instruments, and avoid direct exposure
to the beam.
viii PC 300GL User Guide