IBM PC 365 User manual

Using Your Personal Computer
PC 365 with Pentium Pro Processor

Using Your Personal Computer
PC 365 with Pentium Pro Processor
IBM

Note
Before using this information and the product it supports, be sure to read the general information
under Appendix B, “Product Warranties, License Information, and Notices” on page 111.
Third Edition (February 1997)
The following paragraph does not apply to the United Kingdom or any country where such provisions
are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES
THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this
publication at any time.
This publication was produced in the United States of America. IBM may not offer the products,
services, or features discussed in this document in other countries, and the information is subject to
change without notice. Consult your local IBM representative for information on the products, services,
and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM
marketing representative.
 Copyright International Business Machines Corporation 1997. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or
disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Laser Compliance Statement ............................... viii
Lithium Battery Notice ................................... ix
About This Book ...................................... xi
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Chapter 1. Your IBM Personal Computer ....................... 1
What Your IBM Personal Computer Offers ....................... 2
Support for Pentium Pro Microprocessors ...................... 2
ISA Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
PCI Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Expansion with Adapters ................................ 2
High-Capacity Hard Disk Drives ........................... 3
CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
PD/CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
ECP/EPP Parallel Port ................................. 4
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Universal Serial Bus Port ................................ 4
Infrared Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Wake on LAN ...................................... 5
IBM-Preinstalled Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating System Support ............................... 6
Ease-of-Use Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ergonomic Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Advanced Power Management ............................ 7
Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Service and Support ................................... 7
Expandability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
External Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Features at a Glance ..................................... 12
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2. Arranging Your Workspace ........................ 17
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Glare and Lighting ..................................... 18
Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Electrical Outlets and Cable Lengths ........................... 18
 Copyright IBM Corp. 1997 iii

Chapter 3. Operating Your Personal Computer ................... 19
Using Controls and Status Indicators .......................... 19
Starting Your Personal Computer ............................ 20
Using a Mouse ........................................ 20
Shutting Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring Your Computer ................................ 22
Starting the Configuration/Setup Utility Program ................. 23
Viewing and Changing Settings in the Configuration/Setup Utility Program . 24
Exiting from the Configuration/Setup Utility Program .............. 25
Viewing the System Summary .............................. 27
Setting the Date and Time ................................. 27
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power-On Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Erasing Lost or Forgotten Passwords ......................... 33
Advanced Power Management .............................. 34
Automatic Hardware Power Management Features ................ 34
Automatic Power-On Features ............................. 36
Changing Keyboard Speed ................................. 37
Installing Video Device Drivers .............................. 37
Changing Monitor Settings ................................ 38
Updating System Programs ................................ 39
Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Identifying Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Handling and Storing Diskettes ............................ 41
Labeling Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Inserting and Removing Diskettes ........................... 42
Write Protecting Diskettes ............................... 43
Formatting Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Copying Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using a CD-ROM Drive .................................. 45
Handling a CD ...................................... 45
Loading a CD ....................................... 46
Using a PD/CD-ROM Drive ................................ 47
Handling and Storing PD/CD Drive Media ..................... 48
Loading and Ejecting PD/CD Drive Media ..................... 49
Formatting PD Cartridges ............................... 53
Using Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Locking the Cover and Sliding Door ......................... 55
Locking the Keyboard .................................. 55
Chapter 4. Taking Care of Your Computer ...................... 57
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
iv Using Your Personal Computer

Cleaning Your Computer ................................. 57
Computer and Keyboard ................................ 57
Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the Battery .................................... 58
Moving Your Computer .................................. 59
Chapter 5. Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using Diagnostic Tools ................................... 61
Power-On Self-Test (POST) ............................... 61
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
POST Message Charts .................................. 67
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Diagnostic Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Installing Files from Option Diskettes .......................... 97
Managing TSR Programs .................................. 97
Chapter 6. Getting Help, Service, and Information ................. 99
Using the HelpWare Support Family .......................... 99
Using Electronic Support Services ........................... 99
Getting Information by Fax .............................. 100
Getting Help Online .................................. 101
Getting Help by Telephone .............................. 101
Getting Help Around the World .......................... 102
Purchasing Additional HelpWare Services ...................... 102
Enhanced PC Support Line .............................. 103
900-Number Operating System and Hardware Support Line ......... 103
Network and Server Support Line ......................... 103
Ordering Support Line Services ........................... 104
Warranty and Repair Services ............................ 104
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Appendix A. Computer Records . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Serial Numbers and Keys ................................ 107
Device Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Appendix B. Product Warranties, License Information, and Notices ..... 111
Hardware Limited Warranty .............................. 111
Appendix C. License Information . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Program Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Additional Terms and Conditions ........................... 115
Program Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Contents v

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
U.S. Government Users Restricted Rights ....................... 116
Other Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Other Additional Terms and Conditions ....................... 116
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Electronic Emission Notices ............................. 120
Telecommunication Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Power Cord Notice ................................... 124
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
vi Using Your Personal Computer

Safety Information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
In the U.K., by law, the power
cord must be disconnected after the
telephone line cable.
2
In the U.K., by law, the telephone
cable must be connected after the
power cord.
12
1
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1997 vii

Laser Compliance Statement
Some IBM Personal Computer models are equipped from the factory with a
CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM
drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to
the requirements of the Department of Health and Human Services 21 Code of
Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the requirements of the International
Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser
products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Opening the CD-ROM drive could result in exposure to hazardous laser radiation.
There are no serviceable parts inside the CD-ROM drive. Do not open.
Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note
the following.
DANGER
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
viii Using Your Personal Computer