IBM Aptiva User manual

Hardware Handbook

First Edition (March 1995)
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© Copyright International Business Machines Corporation 1995. All rights reserved.

iii
Notices ....................................................................................................................... vii
Safety information ................................................................................................................... vii
Trademarks .............................................................................................................................. viii
Hardware and software assistance ........................................................................................ viii
About this book ........................................................................................................ ix
How this book is organized ........................................................................................................... ix
Related information ....................................................................................................................... x
Part 1: Reference information .......................................................... 1
Chapter 1: Setting up and using a monitor .......................................................... 3
Using the tilt/swivel stand ............................................................................................................. 3
Adjusting monitor controls ........................................................................................................... 4
Contrast and brightness controls ........................................................................................... 4
Image controls ......................................................................................................................... 5
Power saver feature ....................................................................................................................... 8
Monitor settings ............................................................................................................................. 8
Setting up your monitor in OS/2 Warp .................................................................................. 9
Setting up your monitor in Microsoft Windows ................................................................... 10
Performance tips ............................................................................................................................ 13
Chapter 2: System performance ............................................................................ 15
Using Rapid Resume Manager .....................................................................................................15
How Rapid Resume saves information .................................................................................. 16
Installing a printer driver ............................................................................................................... 17
Installing a printer driver in OS/2 Warp ................................................................................. 17
Installing a printer driver in Microsoft Windows .................................................................. 19
Controlling the volume on multimedia systems ......................................................................... 20
Adjusting the speaker volume ................................................................................................ 20
Adjusting the headphone volume .......................................................................................... 20
Tableofcontents

iv Table of contents
Chapter 3: Modem information ............................................................................. 23
About built-in modems .................................................................................................................. 23
Connecting your modem to the telephone network .............................................................23
Types of built-in modems .......................................................................................................23
Operating your modem ...........................................................................................................24
Tips on using your modem ........................................................................................................... 25
Using the Auto Answer feature .............................................................................................. 25
Using the telephone with your modem ................................................................................. 25
Disabling Call Waiting ....................................................................................................... 25
How modems work ........................................................................................................................ 26
Modem connection process .................................................................................................... 26
Data modems ........................................................................................................................... 27
Connecting to other data modems .................................................................................. 27
Fax modems ............................................................................................................................. 28
Choosing fax software applications ................................................................................ 29
Communications settings .............................................................................................................. 29
Changing modem addresses .................................................................................................. 30
Modem commands ........................................................................................................................ 31
Modem return codes ...................................................................................................................... 34
S registers ....................................................................................................................................... 35
Chapter 4: Troubleshooting .................................................................................... 41
Problem solving steps ................................................................................................................... 41
Troubleshooting tables .................................................................................................................. 45
Error codes, descriptions, and corrective actions ....................................................................... 57
Chapter 5: Working with the Configuration/Setup Utility ................................. 63
Using the Configuration/Setup Utility ..........................................................................................63
Starting the Configuration/Setup Utility ................................................................................ 63
Making changes with the Configuration/Setup Utility .......................................................... 64
The Configuration/Setup Utility main menu ................................................................... 64
Working with Configuration/Setup Utility screens ......................................................... 65
Example of using the Configuration/Setup Utility ................................................................ 66
Features of the Configuration/Setup Utility ................................................................................. 68
System Summary .................................................................................................................... 68
Product Data ............................................................................................................................. 68
Devices and I/O Ports ............................................................................................................... 68

Table of contents v
Video Setup ....................................................................................................................... 69
IDE Drives Setup ................................................................................................................ 70
Date and Time .......................................................................................................................... 71
System Security ....................................................................................................................... 71
Start Options ............................................................................................................................ 72
Advanced Setup ....................................................................................................................... 74
ISA Legacy Resources ............................................................................................................. 74
Rapid Resume .......................................................................................................................... 75
Part 2: Installing options .................................................................... 79
Chapter 6: Working with your system unit .......................................................... 81
How to begin .................................................................................................................................. 81
Identifying parts of the system unit .............................................................................................. 82
Specifications of the system unit .................................................................................................. 83
Preparing to install adapter cards ................................................................................................. 84
Adapter card specifications ....................................................................................................84
Adapter card settings .............................................................................................................. 84
Installing adapter cards ................................................................................................................. 86
Installing a video adapter card ............................................................................................... 87
Preparing to install drives .............................................................................................................. 89
Installing additional drives ............................................................................................................ 91
IDE/AT interface drives ............................................................................................................ 91
Guidelines for attaching additional IDE/AT interface drives .......................................... 92
Diskette interface drives .......................................................................................................... 92
Connectors and settings for additional drives ...................................................................... 93
Installing and removing a drive in bay 1 ...................................................................................... 94
Installing and removing a drive in bay 2 ...................................................................................... 96
Installing and removing a hard disk in bay 3 ............................................................................... 98
Installing and removing a hard disk in bay 4 ............................................................................... 100
Chapter 7: Working with your system board ....................................................... 103
How to begin .................................................................................................................................. 103
Identifying parts of the system board ..........................................................................................104
Specifications for the system board ............................................................................................. 105
Installing an upgrade processor ................................................................................................... 106

vi Table of contents
Jumper instructions for processor upgrades ........................................................................ 107
Installing cache memory ............................................................................................................... 109
Installing and removing memory modules .................................................................................. 111
Installing memory modules .................................................................................................... 111
Removing memory modules .................................................................................................. 112
Upgrading video memory ............................................................................................................. 113
Replacing the battery ..................................................................................................................... 114
Appendix A: Reference tables ................................................................................ 115
Memory map .................................................................................................................................. 115
System Input/Output (I/O) addresses ........................................................................................... 116
System board interrupts ................................................................................................................ 118
DMA channel assignments ............................................................................................................ 119
Index ........................................................................................................................... 121

vii
Notices
References in this publication to IBM* products, programs, or
services do not imply that IBM intends to make these available
in all countries in which IBM operates. Any reference to an IBM
product, program, or service is not intended to state or imply
that only IBM’s product, program, or service may be used. Any
functionally equivalent product, program, or service that does
not infringe any of IBM’s intellectual property rights may be
used instead of the IBM product, program, or service. Evalua-
tion and verification of operation in conjunction with other
products, except those expressly designated by IBM, are the
user’s responsibility.
IBM may have patents or pending patent applications covering
subject matter in this document. The furnishing of this docu-
ment does not give you any license to these patents. You can
send license inquiries, in writing, to the IBM Director of Com-
mercial Relations, IBM Corporation, Purchase, NY 10577.
Safety information
The construction of the IBM Aptiva* Personal Computer pro-
vides extra protection against the risk of electrical shock. The
IBM Aptiva PC has a power cord with a three-prongplug that is
required to ground metal parts. It is the responsibility of the
person installing the computer to connect it to a properly
grounded electrical outlet. Seek professional assistance before
using an adapter or extension cord; these devices could inter-
rupt the grounding circuit.
If the computer is connected to an electrical outlet that is incor-
rectly connected to the building wiring, serious electrical shock
could result.
FOR CONTINUED PROTECTION AGAINST THE RISK OF ELEC-
TRICAL SHOCK:
•Connect your computer only to an electrical outlet of the
correct voltage. If you are unsure about the voltage of the
electrical outlet you are using, contact your local power
company.
•If your computer has cables other than the power cords,
you must connect them before plugging the power cords
into an electrical outlet. Before removing these cables, you
must first unplug the power cords from the outlet.
•If your computer has a telephone connection, do not touch
the telephone cords when there is lightning in the area.
•Do not use or store the computer in an area where it can
become wet.
•Make sure all replacement parts have characteristics iden-
tical or equivalent to the original parts. Other parts may
not have the same safety features.
•Personal injury or electrical shock may result if you under-
take actions other than those specifically described in this
book. This is particularly true if you try to service or repair
the power supply, monitor, or built-in modem. Always
refer service or repairs to qualified service personnel.
Caution:
Your computer uses lithium batteries. There may be
a risk of fire, explosion, or burns if the batteries are
handled incorrectly. To ensure safety:
• Do not recharge, disassemble, heat, or inciner-
ate a lithium battery.
• Replace the battery with an identical or equiva-
lent type lithium battery.
• Discard used lithium batteries according to local
country dispositions.

viii Notices
Trademarks
The following terms, denoted by an asterisk (*) in this publica-
tion, are trademarks or service marks of the IBM Corporation in
the United States and other countries:
•Aptiva
•AT
•IBM
•OS/2
•Rapid Resume
The following terms, denoted by double asterisks (**), are
trademarks in this publication.
This term... Is a trademark of...
Cyrix Cyrix Corporation
Hayes Hayes Corporation
HyperACCESS Hilgraeve Incorporated
Intel Intel Corporation
Microsoft Microsoft Corporation
OverDrive Intel Corporation
Pentium Intel Corporation
Soundblaster Creative Labs, Incorporated
PFS:WindowWorks SoftKey International Incorporated
VESA Video Electronics Standards
Association
Windows Microsoft Corporation
Windows NT Microsoft Corporation
Works for Windows Microsoft Corporation
Hardware and software
assistance
See your Services and Support Guide for information on get-
ting hardware and software assistance.

ix
Aboutthisbook
The Hardware Handbook contains general information
about using The IBM Aptiva* Personal Computer. It also
provides hardware specifications and installation
instructions for most options that you can add to your
computer.
For example, this book can help you:
•Select software settings that let you get the best
performance from your monitor
•Install a printer driver
•Control the volume on multimedia systems
•Send commands to your modem
•Determine the cause of many computer problems
and fix them yourself
•Install and remove adapter cards
•Install and remove diskette drives, hard disk drives,
tape drives, and CD-ROM drives
•Add memory
•Change your battery
Howthisbookisorganized
This book has two parts and an appendix.
“Part 1. Reference information” contains
information about:
•Using monitors and modems
•Using Rapid Resume* Manager
•Installing printer drivers
•Controlling the volume on multimedia systems
•Troubleshooting problems
•Using the computer’s Configuration/Setup Utility.
“Part 2. Installing options” contains instructions for
installing options in your system unit and on your
system board.
“Appendix A. Reference tables” contains technical
reference information that you may need when
installing options.

x Related information
Relatedinformation
The following publications and online documentation
contain more information about your computer:
Read me first. This booklet contains instructions to
help you unpack, setup, and start using your computer.
Services and Support Guide. This folder contains
important information about hardware service and
software support for your computer. Here you will find
information about using the 1-800-number (for
hardware assistance) and IBM support services (for
answers to questions about your new computer). This
folder also contains your warranty and license
agreement.
A Guide to All the Extras. This folder contains
information about a wide selection of additional
software offerings. Be sure to read this information to
take full advantage of all the IBM Aptiva Personal
Computer offerings.
Online documentation. The software that came
preloaded on your computer includes online tutorials
and exercises that can help you learn how to use your
computer. We suggest you start exploring the online
documentation by double-clicking on the Learning
Library icon in the “AptivaWare” window.

1
Part1Referenceinformation
In this part, you will find these chapters:
•“Setting up and using a monitor” describes
how the monitor controls work and explains how to
set up the software that lets you get the best
performance from your monitor.
•“System performance” explains how your
computer functions when you have Rapid Resume
Manager features enabled, how to install a printer
driver, and how to control the volume on multimedia
models of the IBM Aptiva PC.
•“Modem information” describes the modems
that come on some models of the IBM Aptiva PC,
their features, and how they work. This chapter also
explains how to send modem commands and
includes a table of frequently used commands.
•“Troubleshooting” describes potential computer
problems and their solutions.
•“Working with the Configuration/Setup
Utility” explains how to use the Utility to view and
change your computer’s hardware information.

2 Part 1 Reference information

3
Settingupandusingamonitor
You should have already followed the setup instructions
in the Read Me First booklet to connect the monitor to
the system unit.
Usingthetilt/swivelstand
Your monitor may come with a tilt/swivel stand that lets
you adjust the screen to a comfortable viewing angle.
(Your tilt/swivel stand may come preinstalled. If it is not
preinstalled, see the installation instructions that came
with your monitor.)
To use the tilt/swivel stand, grasp the monitor with both
hands and:
•Pull downward to lower the monitor.
•Push upward to raise the monitor.
•Push side to side to turn the monitor.
Adjustment tips:
•Tilt the monitor at an angle that gives you the least
reflection from lights and windows. This usually
means positioning the screen at a right angle to any
windows.
•Position the monitor so that the top of the screen is
slightly below your eye level.
1

4Adjusting monitor controls
Adjustingmonitorcontrols
Your monitor has controls for adjusting the image that
you see on the screen. The instructions on the next few
pages will help you identify and adjust these controls.
The following picture shows a typical monitor. Your
monitor may or may not have a controls access door. If
it does, push in on the door to open it.
Power Switch
Push to
Open/Close
Controls
Access
Door
Power
Indicator
Light
Contrast and brightness
controls
Use the contrast and brightness controls to sharpen and
change the intensity of the image on your screen. (The
controls on your monitor may not be located behind a
door as shown in the following picture.)
Most monitors have symbols next to the controls that
identify the control function.
Contrast Makes the image
sharper.
Brightness Makes the image
lighter or darker.

Adjusting monitor controls 5
To adjust the contrast and brightness controls:
1. Be sure the monitor and system unit are turned on.
(The power indicator lights on the monitor and
system unit are lit when they are on.)
2. Adjust the monitor controls until you get the effect
you want.
Adjustment tips:
•Set the brightness level so that the background (the
black visible area just outside the data/text area) just
disappears.
•Set the contrast level so that text does not appear
fuzzy. The edges of the characters should remain
sharp.
Image controls
Some monitors have controls that let you adjust the
shape and position of the images you see on the screen.
These image controls are located on the front of the
monitor underneath the screen, typically behind a door.
The following are symbols for common image controls.
The symbols are located next to the controls. Your
monitor may have some or all of these controls.
If your monitor has image controls, they could be either
rotary or push button image controls.
Centers the screen image horizontally.
Centers the screen image vertically.
Adjusts the horizontal size of the screen
image.
Adjusts the vertical size of the screen
image.
Adjusts the vertical sides of the image
from appearing to bow in or out.
Adjusts the angles of the vertical sides of
the image.

6 Adjusting monitor controls
Rotary image controls
You turn knobs to adjust rotary image controls. The
knob for each control is located next to the symbol.
To adjust a rotary image control, turn the knob to the left
or right until you get the effect you want.
Push button image controls
You adjust some image controls with push buttons. The
way that you adjust the push button image controls
depends on whether you have a monitorwith or without
indicator lights.
Monitors with image control indicator lights
If your monitor has an indicator light next to each image
control symbol, follow these steps to adjust the image
controls:
1. Press until the light next to the symbol for
the image control you want to adjust is lit.
2. Press to decrease the selected effect or
press to increase the selected effect.
note: If the monitor cable is disconnected from the system unit, the lights next to the symbols will
flash consecutively.
Image Control Indicator Lights

Adjusting monitor controls 7
Monitors without image control indicator
lights
If your monitor has push buttons next to each image
control symbol, adjust the image controls by pressing
the arrows next to the symbols to increase or decrease
the effect. After you make all of your adjustments, you
must wait 5 seconds for the monitor to save the new
setting.
Adjustment tip:
•Use push button image controls to minimize the
black border around the data/text area on the screen
by adjusting the image size out to the edges of the
monitor casing.
Recall function
For monitors with push button image controls, the
image control settings for common display modes have
been preset at the factory. (A display mode is a
resolution setting associated with a vertical frequency
setting. For example, 720x400 at 70Hz.) For some
display modes, you can return to (recall) the image
control settings set at the factory. For monitors:
•With image control indicator lights, you press
and together to recall factory
settings.
•Without image control indicator lights, you press
and hold the Reset button, , for about 4 seconds
to recall factory settings.
Example:
If you have selected a display mode of 720x400 at 70Hz
(this is a common display mode), and you change the
image settings while you are in that mode, you can use
the Recall function to return to the factory image control
settings.

8 Power saver feature
Powersaverfeature
Your monitor may have a power saver feature, which
allows the monitor to save energy when it has not been
used for a specified amount of time. Your IBM Aptiva
Personal Computer comes with Rapid Resume*, which
lets your monitor and computer use less power. The
online Index describes the Rapid Resume features and
gives you step-by-step instructions for setting it up. You
can use the online Index by double-clicking on its icon in
the “AptivaWare” window.
note: The monitor’s power indicator light will begin to flash soon after the screen goes blank when Rapid Resume
features are enabled.
Monitorsettings
The following definitions will help you understand some
of the terms used to describe monitor characteristics.
Table 1: Monitor terms and definitions
Term Definition
display mode A resolution setting associated with a
vertical frequency setting (and
sometimes a color setting). For
example, 640x480 at 72 Hz, 256 colors.
horizontal frequency Rate (in kilohertz [kHz]) at which each
line on the screen is drawn.
interlaced Method of producing an image by
drawing only alternating lines until the
entire image is completed.
noninterlaced Method of producing an image by
drawing each line, one after the other,
until the entire image is completed.
pel (or pixel) A picture element. A small rectangle or
portion of an image that together with
other pels make up the entire image.
resolution The number of pels required to display
an image horizontally and vertically.
For example, 640x480 means 640 pels
horizontally and 480 pels vertically.
SVGA Super video graphics array. A video
standard that provides some of the
higher text and graphics resolutions.
vertical frequency Rate (in hertz [Hz]) at which the entire
image is drawn on the screen. Also
called “refresh rate”.

Monitor settings 9
Setting up your monitor in
OS/2 Warp
These are the monitor settings that you can select if you
purchased a computer with OS/2* Warp preinstalled.
•Screen Resolution. Determines the amount of
information and the number of colors that can be
displayed on the screen.
•Screen Refresh Rate. Sets the speed at which the
entire image is drawn on the screen.
The values you can choose for Screen Resolution
depend on the:
•Horizontal frequency setting your monitor supports.
•Screen resolution and screen refresh rate settings
your monitor supports.
•Amount of video memory installed on the
computer’s system board. The amount of video
memory installed on your system board is listed in
the Configuration Utility. For instructions on using
the Configuration Utility, see page 63.
Tips:
Of the settings that your monitor supports, you should
select the ones that are most comfortable for you to
work with. The highest resolution and color settings are
not always best. For example:
•Higher resolutions display more pels (picture ele-
ments). While this allows more text and graphics to
be displayed, it makes them appear smaller. For
most users, 640x480 or 800x600 is a comfortable
resolution setting.
•When you select more colors, most software
applications will slow down. Only choose as many
colors as you need. A color setting of 256 typically
provides the fastest performance.
•You can determine which settings are most
comfortable to work with by selecting and trying
each one.
To set the Screen Resolution and Screen Refresh Rate
settings for OS/2 Warp, follow these steps:
1. Double-click on the OS/2 System icon on the OS/2
Desktop.
2. In the “OS/2 System” window, double-click on the
Command Prompts icon.
3. Double-click on the DOS Full Screen icon.
4. At the C:\ prompt, type:
CD \PS1TOOLS\VIDEO and press Enter.
5. Type:
CLMODE and press Enter. The “CLMODE Utility
Program” window appears.
6. Click on the Monitor Type button.
7. In the “MONITOR SELECTION” box, click on the
type of monitor that you have, then click on OK.
If a window appears that asks: “Do you want to
update the new settings in AUTOEXEC.BAT?”, click
on No.
Warning!
Make sure you select the type that has the correct
horizontal frequency and refresh rate for your
monitor. If you select a type with settings that
exceed the capabilities of your monitor, your
monitor will not function properly. You can click
on the Verify button to make sure your monitor
supports the settings you have chosen.

10 Monitor settings
8. Click on Exit to close the CLMODE Utility Program,
then click on OK.
9. At the C:\ prompt, type:
CD \OS2
10. Type:
SVGA ON
11. When the command prompt reappears, type:
EXIT and press Enter.
12. In the OS/2 LaunchPad, click on the Shut down
button, then click on OK.
13. At the “Shutdown has completed...” message,
press the Ctrl, Alt, and Delete keys atthe same time
to restart your system.
14. In the “AptivaWare” window (on the OS/2 Warp
Desktop), double-click on the First Steps icon,
then double-click on the Set up your Monitor
icon.
15. Click on the right arrow at the lower right corner to
go to page 2.
16. Click on the down arrow of the “Display name”
box, and then click on the name that matches your
monitor.
17. Click on the left arrow at the lower right corner to
return to page 1.
18. In the “Screen resolution:” box, click on one
combination of screen width, screen height, and
number of colors (for example, 640x480x256).
19. In the “Screen refresh rate:” box, click on one rate
(for example, 60). If you are not sure which rate to
note:
The “System - Settings” notebook automatically
opens to the Screen section. If you accidentally
open another section, just click on the Screen
tab to get back to the correct page.
select, use the default selection.
20. Close the ”System - Settings” notebook, shut
down OS/2 Warp, and reboot (restart) your
computer. If you need help, see steps 12 and 13.
Setting up your monitor in
Microsoft Windows
These are the monitor settings you can select if you pur-
chased a computer with both OS/2 Warp and
Microsoft** Windows** preinstalled and you are boot-
ing (starting) to Windows, or if you purchased a com-
puter with only Microsoft Windows preinstalled.
•Monitor Horizontal Frequency. Sets the
computer’s video output frequency to match the
monitor’s frequency.
•Monitor Resolution. Determines the amount of
information that can appear on the screen.
•Number of Colors. Sets the number of colors that
can be displayed on the screen.
•Font Size. Sets the size of the characters displayed
on the screen.
If you use Microsoft Windows programs within OS/2
Warp, you do not need to make changes to the monitor
settings in Windows. However, if you boot (start) to Win-
dows from an OS/2 Warp computer, you will need to
select the correct monitor settings for your monitor in
Windows.
note: For additional information about these settings,
click on the Help button.