IBM 4610-TM6 - SureMark Printer TM6 Two-color Thermal... User manual

SureMark
Printers
User’s
Guide
GA27-4151-05August
24,
2004


SureMark
Printers
User’s
Guide
GA27-4151-05August
24,
2004

Note
Before
using
this
information
and
the
product
it
supports,
be
sure
to
read
“Safety
information”
on
page
xi
and
the
general
information
under
Appendix
G,
“Notices,”
on
page
195.
Sixth
Edition
(April
2003)
This
edition
applies
to
models
TI1,
TI2,
TI3,
TI4,
TI8,
TG3,
TG4,
TF6
and
TM6
of
the
IBM
SureMark
Printers.
Order
publications
through
your
IBM
representative
or
the
IBM
branch
office
serving
your
locality.
Publications
are
not
stocked
at
the
address
given
below.
A
form
for
reader’s
comments
is
also
provided
at
the
back
of
this
publication.
If
the
form
has
been
removed,
address
your
comments
to:
IBM
Corporation,
Information
Development,
Department
CJMA
PO
Box
12195
Research
Triangle
Park,
North
Carolina,
27709
USA
When
you
send
information
to
IBM,
you
grant
IBM
a
nonexclusive
right
to
use
or
distribute
whatever
information
you
supply
in
any
way
it
believes
appropriate
without
incurring
any
obligation
to
you.
©
Copyright
International
Business
Machines
Corporation
1997,
2004.
All
rights
reserved.
US
Government
Users
Restricted
Rights
–
Use,
duplication
or
disclosure
restricted
by
GSA
ADP
Schedule
Contract
with
IBM
Corp.
August
24,
2004

Contents
Preface
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.ix
Who
should
read
this
manual
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.ix
How
this
manual
is
organized
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.ix
Related
publications
and
diskettes
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.x
Where
to
find
more
information
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.x
Tell
us
what
you
think
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.x
Safety
information
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.xi
End
of
life
disposal
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. xviii
Summary
of
Changes
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.
. xix
Web-only
update
for
corrections
to
GA27-4151-05
(August
2004)
.
.
.
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.
. xix
Web-only
update
for
corrections
to
GA27-4151-05
(August
2003)
.
.
.
.
.
. xix
Web-only
update
for
Model
TI8,
GA27-4151-05
(April
2003)
.
.
.
.
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.
.
. xix
Web-only
update
for
GA27-4151-04
(March
2002)
.
.
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.
. xix
Web
update
for
GA27-4151-04
(June
2001)
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. xix
GA27-4151-04
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. xix
GA27-4151-03
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.xx
GA27-4151-02
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. xxi
Figures
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. xxiii
Tables
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. xxv
Part
1.
General
information
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.1
Chapter
1.
Introduction
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.3
Printer
overview
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.3
Description
of
models
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.4
Features
used
with
the
SureMark
printers
.
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.6
Comparison
of
the
SureMark
models
.
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.7
Planning
information
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.8
Your
responsibilities
.
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.8
Limitations
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.9
Communication
interfaces
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.9
Temperature
and
humidity
limits
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.9
Physical
dimensions
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.9
Power
requirements
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.12
Hardware
requirements
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.12
Software
requirements
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.13
Resident
code
pages
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.14
Bar
codes
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.14
Chapter
2.
Installation
instructions
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.17
Unpacking
the
printer
.
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.17
Installing
the
SureMark
printers
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.18
Installing
for
RS-232/RS-485
communication
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.18
Installing
SureMark
for
USB
communication
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.21
Using
the
wall
mounting
feature
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.24
Installing
the
fillers
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.25
Installing
fillers
for
RS-232/RS-485
printers
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.25
Installing
fillers
for
USB
printers
.
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.27
RS-232
communication
mode
selections
—
all
models
except
TI8
.
.
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.29
Baud
rate
selection
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.29
August
24,
2004
©
Copyright
IBM
Corp.
1997,
2004
iii
||
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||

RS-232
communications
protocol
selection
.
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.29
RS-232
communication
mode
selections
—
Model
TI8
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.32
Baud
rate
selection
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.32
USB
communication
mode
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.33
USB
selection
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.33
Chapter
3.
SureMark
installation,
service,
and
utility
software
.
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.35
Software
adjustments
(Models
TI1,
TI2,
TI3,
TI4,
TI8,
TG3,
and
TG4)
.
.
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.35
Using
IBM
Point-of-Sale
device
diagnostics
.
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.35
Using
the
reference/service
diskettes
(RS-485
or
RS-232
printers)
.
.
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.36
4610
Fonts
and
Logos
utility
diskette
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.38
Proportional
font
conversion
utility
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.38
Firmware
update
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.38
Using
a
firmware
update
diskette
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.39
Using
POSS
for
Windows
to
update
SureMark
printer
firmware
(RS-485
and
USB
only)
.
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.39
IBM
Point-of-Sale
device
diagnostics
.
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.40
Updating
SureMark
firmware
using
temporary
RS-232
attachment
.
.
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.40
Limitation
on
updating
firmware
.
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.41
Emulating
the
IBM
Model
3
or
Model
4
printers
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.41
Enabling
emulation
using
utility
diskettes
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.41
Limitations
for
emulation
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.42
Printing
saved
data
.
.
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.
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.42
Emulating
an
Epson
single-station
printer
(single-station
only)
.
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.43
Enabling
Epson
emulation
.
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.43
Limitations
for
Epson
emulation
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.44
MICR
data
parser
sample
code
(Models
TI2,
TI4,
TI8,
and
TG4
only)
.
.
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.
.44
Resources
on
the
Internet
.
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.44
Part
2.
Models
TI1,
TI2,
TI3,
TI4,
TI8,
TG3,
TG4
.
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.45
Chapter
4.
Operation
(Models
TI1,
TI2,
TI3,
TI4,
TI8,
TG3,
and
TG4)
.
.
.
.47
Operating
controls
and
indicators
.
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.47
Ribbon
loading
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.51
Paper
loading
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.53
Clearing
jams
in
the
check
flipper
area
.
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.55
MICR
read
head
cleaning
.
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.57
Thermal
printhead
cleaning
.
.
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.58
Document
scanner
cleaning
(Model
TI8)
.
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.58
Document
scanner
calibration
(Model
TI8)
.
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.59
Chapter
5.
Testing
and
problem
analysis
(Models
TI1,
TI2,
TI3,
TI4,
TI8,
TG3,
and
TG4)
.
.
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.61
Testing
the
printer
.
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.61
Offline
tests
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.62
Customer
receipt
test
.
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.62
Document
insert
test
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.
.62
MICR
reader
and
check
flipper
test
(Models
TI2,
TI4,
TI8,
and
TG4
only)
64
RS-232
hex
dump
.
.
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.
.
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.
.
.66
Resetting
the
printer
-
offline
.
.
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.66
Electronic
journal
dump
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.66
Problem
determination
.
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.66
Part
3.
Models
TF6
and
TM6
.
.
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.
.69
August
24,
2004
iv
SureMark
Printers
User’s
Guide
||
||
||
||
||
||

Chapter
6.
Operation
(Models
TF6
and
TM6)
.
.
.
.
.
.
.
.
.
.
.
.
.71
Operating
controls
and
indicators
.
.
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.
.71
Paper
loading
.
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.71
Thermal
printhead
cleaning
.
.
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.
.
.73
Chapter
7.
Testing
and
problem
analysis
(Models
TF6
and
TM6)
.
.
.
.
.75
Testing
the
printer
.
.
.
.
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.
.
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.
.
.
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.
.
.75
Offline
test
.
.
.
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.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.76
RS-232
hex
dump
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.77
Resetting
the
printer
-
offline
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.78
Problem
determination
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.78
Appendix
A.
Consumable
supplies
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.79
Paper
specifications
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.79
Thermal
paper
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.79
Document
insert
forms
(Models
TI1,
TI2,
TI3,
TI4,
TI8,
TG3,
and
TG4
only)
80
Print
ribbons
(Models
TI1,
TI2,
TI3,
TI4,
TI8,
TG3,
and
TG4
only)
.
.
.
.
.
.80
MICR
reader
read
head
cleaning
cards
(Models
TI2,
TI4,
TI8,
and
TG4
only)
81
Appendix
B.
Technical
information
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.83
General
description
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.83
Specifications
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.83
Memory
units
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.85
Immediate
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.85
Voltage
conversion
circuitry
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.85
RS-485
serial
I/O
parameters
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.86
Cash
drawer
connector
pin
assignments
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.86
RS-232
connector
pin
assignments
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.86
RS-232
parameters
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.87
USB
connector
pin
assignments
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.87
Code
page
definitions
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.88
Generic
code
page
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.89
Code
page
437
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.90
Code
page
858
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.91
Code
page
860
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.92
Code
page
863
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.93
Code
page
865
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.94
Character
fonts
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.94
Thermal
printing
font
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.94
Impact
printing
fonts
(Models
TI1,
TI2,
TI3,
TI4,
TI8,
TG3,
and
TG4)
.
.
.
.95
Appendix
C.
RS-232
programming
information
.
.
.
.
.
.
.
.
.
.
.
.97
RS-232
commands
summary
by
function
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 100
Alphabetized
RS-232
commands
summary
.
.
.
.
.
.
.
.
.
.
.
.
.
. 105
System
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 109
Exercise
program
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 109
Verify
previous
commands
completed
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 109
Status
request
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 109
Extended
address
command–request
printer
ID
.
.
.
.
.
.
.
.
.
.
. 109
Preset
or
Onetime-Set
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 111
All
models
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 111
Model
TI8
only
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 111
Download
graphics
(logo)
Commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.112
Predefine
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.114
Download
user-defined
characters
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.116
Thermal
code
page
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.116
August
24,
2004
Contents
v
||

Proportional
font
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.117
Impact
code
page
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.119
Flash
storage
write
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 120
Erase
flash
EPROM
sector
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 121
Send
checksum
of
flash
EPROM
sector
.
.
.
.
.
.
.
.
.
.
.
.
.
. 121
Microcode
tolerance
(MCT)
information
-
loading
.
.
.
.
.
.
.
.
.
.
. 122
Extended
Microcode
tolerance
(MCT)
information
-
loading
(Model
TI8
only)
122
Microcode
tolerance
(MCT)
information
-
request
.
.
.
.
.
.
.
.
.
.
. 123
Extended
Microcode
tolerance
(MCT)
information
-
request
(Model
TI8
only)
126
Setup
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 127
Set
print
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 127
Set
or
cancel
double-wide
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 128
Set
or
cancel
double-high
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 128
Set
or
cancel
underline
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 129
Set
or
cancel
overline
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 129
Set
or
cancel
invert
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 129
Set
or
cancel
emphasized
printing
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 129
Set
or
cancel
high-quality
print
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 130
Set
or
cancel
unidirectional
printing
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 130
Set
print
station
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 131
Select
user-defined
or
resident
character
sets
.
.
.
.
.
.
.
.
.
.
.
. 131
Set
code
page
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 131
Set
inter-character
spacing
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 132
Set
or
cancel
rotated
characters
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 132
Set
print
station
parameters
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 133
Select
1/8-inch
line
spacing
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 133
Select
1/6-inch
line
spacing
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 133
Select
color
printing
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 134
Set
line
spacing
using
minimum
units
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 134
Set
sheet
eject
length
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 135
Set
horizontal
tab
positions
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 135
Set
left
margin
position
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 136
Set
relative
position
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 136
Align
positions
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 137
Set
error
recovery
function
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 137
Define
document
wait
time
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 138
Status
sent
to
system
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 139
Select
character
for
reprinted
lines
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 139
Reinitialize
the
printer
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 139
Enable
or
disable
the
feed
buttons
(Models
TI3,
TI4,
TI8,
TG3,
and
TG4
only)
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 140
Enable
or
disable
the
beeper
(Models
TF6
and
TM6
only)
.
.
.
.
.
.
. 141
Enable
or
disable
upside-down
printing
.
.
.
.
.
.
.
.
.
.
.
.
.
. 142
Select
character
size
for
scalable
fonts
.
.
.
.
.
.
.
.
.
.
.
.
.
. 142
Fix
font
matrix
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 143
Print
logo
inline
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 143
Select
thermal
paper
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 144
Bar
code
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 144
Print
bar
code
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 145
Select
horizontal
size
of
bar
code
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 148
Select
bar
code
height
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 148
Select
printing
position
of
human
readable
information
(HRI)
.
.
.
.
.
. 148
Select
font
for
HRI
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 149
Print
PDF417
bar
code
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 149
Select
PDF417
ECC
(error
correction
codewords)
level
.
.
.
.
.
.
.
. 149
Select
aspect
ratio
PDF417
bar
code
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 150
August
24,
2004
vi
SureMark
Printers
User’s
Guide
||
||
||

Enable
PDF417
truncation
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 151
Print
character
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 151
Print
and
line
feed
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 151
Print
and
line
feed
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 151
Print,
form
feed,
and
cut
the
paper
(FF)
.
.
.
.
.
.
.
.
.
.
.
.
.
. 151
Print
and
feed
paper
n
lines
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 152
Print
and
feed
paper
using
minimum
units
.
.
.
.
.
.
.
.
.
.
.
.
. 152
Print
graphic
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 152
Select
and
print
a
graphics
(logo)
command
.
.
.
.
.
.
.
.
.
.
.
.
. 152
Print
predefined
graphics
(logo)
command
.
.
.
.
.
.
.
.
.
.
.
.
. 154
Print
predefined
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 155
Miscellaneous
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 155
Tab
to
next
tab
stop
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 155
Return
home
(select
printhead
location)
.
.
.
.
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.
.
.
.
.
.
.
.
. 155
Paper
cut/DI
eject
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 156
Generate
drive
pulse
for
cash
drawer
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 156
Retrieve
the
flash
storage
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 156
Retrieve
size
of
user
flash
storage
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 157
Retrieve
printer
usage
statistics
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 157
Check
processing
commands
(Models
TI2,
TI4,
TI8,
and
TG4
only)
.
.
.
.
. 158
Model
TI8
read
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 158
MICR
read
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 159
Flip
check
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 160
Asynchronous
(real-time)
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 161
Real-time
requests
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 161
Data
buffer
management
and
batch
printing
.
.
.
.
.
.
.
.
.
.
.
.
.
. 162
Reset
line
count
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 162
Disable
line
count
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 162
Hold
printing
until
buffer
is
released
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 162
Document
handling
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 163
Portrait
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 163
Landscape
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 164
Status
summary
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 165
Message
from
the
printer
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 165
Status
byte
1
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 166
Status
byte
2
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 166
Status
byte
3
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 167
Status
byte
4
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 167
Status
byte
5
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 167
Status
byte
6
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 167
Status
byte
7
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 168
Status
byte
8
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 168
Document
scanner
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 169
Start
scan
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 169
Print
scanned
image
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 170
Store
scanned
image
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 171
Retrieve
scanned
image
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 175
Scanner
calibration
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 176
Retrieve
next
image
location
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 176
Retrieve
first
unread
image
location
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 176
Select
compression
format
and
scanned
image
threshold
.
.
.
.
.
.
.
. 177
Page
mode
printing
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 178
Select
page
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 178
Select
standard
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 178
Select
printable
area
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 179
Select
printing
direction/position
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 179
August
24,
2004
Contents
vii
||
||
||
||
||
||
||
||
||
||
||
||
||
||
||

Set
vertical
position
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 180
Set
relative
vertical
position
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 180
Set
left
margin
position
(standard
mode),
set
absolute
print
position
(page
mode)
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 181
Set
relative
horizontal
position
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 182
Set
printing
position
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 182
Print
and
form
feed
and
cut
the
paper
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 183
Print
page
in
page
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 183
Clear
print
data
in
page
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 183
Appendix
D.
Uploading
electronic
journal
data
.
.
.
.
.
.
.
.
.
.
. 185
Enable
the
upload
of
EJ
data
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 185
Disable
the
upload
of
EJ
data
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 185
Upload
the
EJ
data
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 185
Request
the
size
of
the
EJ
space
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 186
Erase
the
EJ
data
in
the
printer
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 186
Appendix
E.
Proportional
fonts
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 187
Preparing
the
fonts
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 187
Implementing
proportional
fonts
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 187
Layout
using
align
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 187
Layout
using
set
tab
position
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 188
Appendix
F.
Emulation
support
for
Epson
single-station
printer
.
.
.
.
. 191
Commands
supported
in
emulation
mode
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 191
Commands
with
limited
support
in
emulation
mode
.
.
.
.
.
.
.
.
.
.
. 193
Commands
not
supported
in
emulation
mode
.
.
.
.
.
.
.
.
.
.
.
.
. 194
Connectivity
differences
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 194
Appendix
G.
Notices
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 195
Electronic
emission
notices
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 195
Federal
Communications
Commission
(FCC)
Statement
.
.
.
.
.
.
.
. 195
Industry
Canada
Class
A
Emission
Compliance
Statement
.
.
.
.
.
.
. 195
Avis
de
conformité
aux
normes
d’Industrie
Canada
.
.
.
.
.
.
.
.
.
. 195
European
Union
(EU)
Mark
of
Conformity
Statement
.
.
.
.
.
.
.
.
. 196
Japanese
Voluntary
Control
Council
for
Interference
(VCCI)
Statement
197
Korean
Communications
Statement
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 197
Chinese
Class
A
warning
statement
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 197
Taiwanese
Class
A
Warning
Statement
.
.
.
.
.
.
.
.
.
.
.
.
.
. 197
Australia
/
New
Zealand
Compliance
Statement
.
.
.
.
.
.
.
.
.
.
. 198
Trademarks
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 198
Index
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 199
August
24,
2004
viii
SureMark
Printers
User’s
Guide
||
||
|
||
||
||
||
||
||

Preface
This
manual
assists
you
with
installation,
testing,
and
problem
determination
of
IBM
SureMark
™
Printers.
Who
should
read
this
manual
This
manual
is
intended
for
use
by
persons
who
are
installing,
testing,
or
programming
an
IBM
SureMark
Printer.
The
manual
should
also
be
used
for
problem
determination
on
the
printer.
How
this
manual
is
organized
Part
1,
“General
information,”
on
page
1
contains
information
that
applies
to
SureMark
printers
in
general:
v
Chapter
1,
“Introduction”
–
provides
an
overview
of
the
features
and
options
of
the
SureMark
printers.
v
Chapter
2,
“Installation
instructions”
–
provides
information
on
installing
the
SureMark
printers.
v
Chapter
3,
“SureMark
installation,
service,
and
utility
software”
–
provides
information
about
using
SureMark
utilities
to
setup
or
modify
your
system
configuration.
Part
2,
“Models
TI1,
TI2,
TI3,
TI4,
TI8,
TG3,
TG4,”
on
page
45
contains
information
that
is
specific
to
the
thermal/impact
SureMark
printers:
v
Chapter
4,
“Operation
(Models
TI1,
TI2,
TI3,
TI4,
TI8,
TG3,
and
TG4)”
–
provides
information
about
the
controls
and
indicators.
Ribbon
loading
and
paper
loading
instructions
are
also
included.
v
Chapter
5,
“Testing
and
problem
analysis
(Models
TI1,
TI2,
TI3,
TI4,
TI8,
TG3,
and
TG4)”
–
provides
information
on
testing
and
on
problem
determination.
Part
3,
“Models
TF6
and
TM6,”
on
page
69
contains
information
that
is
specific
to
the
single-station
SureMark
printers:
v
Chapter
6,
“Operation
(Models
TF6
and
TM6)”
–
provides
information
on
the
controls
and
indicators.
Paper
loading
instructions
are
also
included.
v
Chapter
7,
“Testing
and
problem
analysis
(Models
TF6
and
TM6)”
–
provides
information
on
testing
and
on
problem
determination.
The
appendixes
contain
the
following
information:
v
Appendix
A,
“Consumable
supplies”
–
information
about
consumable
supplies.
v
Appendix
B,
“Technical
information”
–
information
about
technical
specifications.
v
Appendix
C,
“RS-232
programming
information”
–
information
about
RS-232
programming
commands.
v
Appendix
D,
“Uploading
electronic
journal
data”
–
information
about
uploading
electronic
journal
data
while
the
SureMark
is
in
Model
4
emulation
mode.
v
Appendix
E,
“Proportional
fonts”
–
information
about
creating
and
using
proportional
fonts.
v
Appendix
F,
“Emulation
support
for
Epson
single-station
printer”
–
expanded
information
about
Epson
emulation
mode.
v
Appendix
G,
“Notices”
–
information
about
trademarks
and
electronic
emission
notices.
August
24,
2004
©
Copyright
IBM
Corp.
1997,
2004
ix

Related
publications
and
diskettes
v
IBM
SureMark
Printers:
Hardware
Service
Manual,
GY27-0355
v
IBM
SureMark
Printers:
Fonts
and
Logos
Utility
Diskette
v
IBM
SureMark
Printers:
firmware
update
diskettes
v
IBM
4693
Point-of-Sale
Terminals
Reference
Diskette
v
IBM
4694/4695
Point-of-Sale
Terminals
Service
Diskette
v
IBM
Safety
Information
–
Read
This
First,
GA27-4004.
v
IBM
SurePOS
700
Series:
System
Reference,
SA27-4220.
v
IBM
SurePOS
500
Series:
System
Reference,
SA27-4255.
v
POSS
Programming
Reference
and
User’s
Guide,
SC30-3560
The
diskettes
are
only
available
by
download
from
the
Internet.
See
“Resources
on
the
Internet”
on
page
44
for
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For
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ordering
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not
shipped
with
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Printers,
contact
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A
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part
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Retail
Store
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SK2T-0331.
Current
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documentation
and
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are
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See
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on
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for
information
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Tell
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Your
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fax,
or
by
giving
it
to
an
IBM
representative.
If
applicable,
include
a
reference
to
the
specific
location
of
the
text
on
which
you
are
commenting.
For
instance,
include
the
page
or
table
number.
Between
major
revisions
of
this
manual
we
may
make
minor
technical
updates.
The
latest
softcopy
version
of
this
manual
is
available
under
Publications
on
the
IBM
Retail
Store
Solutions
Web
site.
August
24,
2004
x
SureMark
Printers
User’s
Guide

Safety
information
Danger:
Before
you
begin
to
install
this
product,
read
the
safety
information
in
IBM
Safety
Information
-
Read
This
First,
GA27-4004.
This
booklet
describes
safe
procedures
for
cabling
and
plugging
in
electrical
equipment.
Gevaar:
Voordat
u
begint
met
de
installatie
van
dit
produkt,
moet
u
eerst
de
veiligheidsinstructies
lezen
in
de
brochure
Veiligheidsinstructies—Lees
dit
eerst,
GA27-4004.
Hierin
wordt
beschreven
hoe
u
electrische
apparatuur
op
een
veilige
manier
moet
bekabelen
en
aansluiten.
August
24,
2004
Preface
xi

Perigo:
Antes
de
começar
a
instalar
este
produto,
leia
as
informações
de
segurança
contidas
em
Informações
Sobre
Seguranaça—Leia
Isto
Primeiro,
GA27-4004.
Esse
folheto
descreve
procedimentos
de
segurança
para
a
instalação
de
cabos
e
conexões
em
equipamentos
elétricos.
Fare!
Før
du
installerer
dette
produkt,
skal
du
lse
sikkerhedsforskrifterne
i
Sikkerhedsforskrifter—Lœs
dette
fø
rst
GA27-4004.
Vejledningen
beskriver
den
fremgangsmåde,
du
skal
bruge
ved
tilslutning
af
kabler
og
udstyr.
Gevaar
Voordat
u
begint
met
het
installeren
van
dit
produkt,
dient
u
eerst
de
veiligheidsrichtlijnen
te
lezen
die
zijn
vermeld
in
de
publikatie
IBM
Safety
Information
-
Read
This
First,
GA27-4004.
In
dit
boekje
vindt
u
veilige
procedures
voor
het
aansluiten
van
elektrische
appratuur.
VAARA
Ennen
kuin
aloitat
tämän
tuotteen
asennuksen,
lue
julkaisussa
Turvaohjeet—Luetämä
ensin,
GA27-4004,
olevat
turvaohjeet.
Tässä
kirjasessa
on
ohjeet
siitä,
miten
sä
hkölaitteet
kaapeloidaan
ja
kytketään
turvallisesti.
August
24,
2004
xii
SureMark
Printers
User’s
Guide

Danger
Avant
d’installer
le
présent
produit,
consultez
le
livret
Informations
pour
la
sécurité–Lisez-moi
d’
abord,
GA27-4004,
qui
dé
crit
les
procédures
à
respecter
pour
effectuer
les
opérations
de
câ
blage
et
brancher
les
équipements
électriques
en
toute
sécurité.
Vorsicht
Bevor
mit
der
Installation
des
Produktes
begonnen
wird,
die
Sicherheitshinweise
in
Sicherheitsinformationen—Bitte
zuerst
lesen,
IBM
Form
GA27-4004.
Diese
Veröffentlichung
beschreibt
die
Sicherheitsvorkehrungen
für
das
Verkabeln
und
Anschlieβen
elektrischer
Geräte.
Vigyázat
Mielôtt
megkezdi
a
berendezés
üzembe
helyezését,
olvassa
el
a
IBM
Safety
Information
—
Read
This
First,
GA27–4004
kö
nyvecskében
leírt
biztonsági
informá
ciókat.
Ez
a
kö
nyv
leírja,
milyen
biztonsági
intézkedéseket
kell
megtenni
az
elektromos
berendezés
huzalozásakor
illetve
csatlakoztatásakor.
Pericolo
prima
di
iniziare
l’installazione
di
questo
prodotto,
leggere
le
informazioni
relative
alla
sicurezza
riportate
nell’opuscolo
Informazioni
di
sicurezza—Prime
informazioni
da
leggere
in
cui
sono
descritte
le
procedure
per
il
cablaggio
ed
il
collegamento
di
apparecchiature
elettriche.
August
24,
2004
Preface
xiii

Fare
Før
du
begynner
å
installere
dette
produktet,
må
du
lese
sikkerhetsinformasjonen
i
Sikkerhetsinformasjon—Les
dette
fø
rst,
GA27–4004
som
beskriver
sikkerhetsrutinene
for
kabling
og
tilkobling
av
elektrisk
utstyr.
Perigo
Antes
de
iniciar
a
instalação
deste
produto,
leia
as
informações
de
segurança
Informações
de
Segurança—Leia
Primeiro,
GA27–4004.
Este
documento
descreve
como
efectuar,
de
um
modo
seguro,
as
ligações
eléctricas
dos
equipamentos.
Peligro
Antes
de
empezar
a
instalar
este
producto,
lea
la
información
de
seguridad
en
Información
de
Seguridad—Lea
Esto
Primero,
GA27–4004.
Este
documento
describe
los
procedimientos
de
sequridad
para
cablear
y
enchufar
equipos
eléctricos.
August
24,
2004
xiv
SureMark
Printers
User’s
Guide

Varning—livsfara
Innan
du
börjar
installera
den
här
produkten
bör
du
läsa
sä
kerhetsinformationen
i
dikumentet
Säkerhetsföreskrifter—Läs
detta
fö
rst,
GA27–4004.
Där
beskrivs
hur
du
på
ett
säkert
sätt
ansluter
elektrisk
utrustning.
August
24,
2004
Preface
xv

IBM
IBM
GA27-4004
GA27-4004
August
24,
2004
xvi
SureMark
Printers
User’s
Guide

GA27-4004
GA27-4004
GA27-4004
GA27-4004
GA27-4004
GA27-4004
IBM
August
24,
2004
Preface
xvii

End
of
life
disposal
IBM
encourages
owners
of
information
technology
(IT)
equipment
to
responsibly
recycle
their
equipment
when
it
is
no
longer
needed.
IBM
offers
a
variety
of
programs
and
services
to
assist
equipment
owners
in
recycling
their
IT
products.
Information
about
these
product
recycling
offerings
can
be
found
on
IBM’s
internet
site
at
the
following
URL.
http://www.ibm.com/ibm/environment/products/prp.shtml
August
24,
2004
xviii
SureMark
Printers
User’s
Guide
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This manual suits for next models
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