IBM HH LTO User manual

100/200 GB HH LTO Internal Tape Drive
User’s Guide


100/200 GB HH LTO Internal Tape Drive
User’s Guide


Note: Before using this information and the product it supports, be sure to read the information under
“Appendix F. Product warranty and notices” on page 23.
Second Edition (February 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety: Read first...........v
About this book...........vii
Registering your option ..........vii
Installation and user’s guide ......1
Product description ............1
Software description ............1
Installationrequirements..........2
Installing the drive ............2
Installing the drive in IBM servers ......2
Generalinstallationinstructions.......2
Usingthedrive.............6
Appendix A. Maintenance.......11
Caring for tape cartridges..........11
Cleaning cartridges ............11
Appendix B. Tape handling ......13
Appendix C. Product specifications . . 15
Appendix D. Troubleshooting .....17
Post-installation troubleshooting .......18
Fault diagnosis .............19
Appendix E. Help and service
information.............21
Online technical support ..........21
Telephone technical support .........21
Appendix F. Product warranty and
notices...............23
WarrantyStatements...........23
IBM Statement of Limited Warranty for United
States, Puerto Rico, and Canada (Part 1 - General
Terms)................23
IBM Statement of Warranty Worldwide except
Canada, Puerto Rico, Turkey, United States (Part 1 -
GeneralTerms).............26
Part 2 - Worldwide Country-Unique Terms ....29
Trademarks..............33
Federal Communications Commission (FCC)
statement...............33
© Copyright IBM Corp. 2001 iii

iv 100/200 GB HH LTO Internal Tape Drive: User’s Guide

Safety: Read first
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
P
red inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.
Antes de instalar este producto lea la información de seguridad.
Lässäkerhetsinformationen innan du installerar den här produkten.
© Copyright IBM Corp. 2001 v

vi 100/200 GB HH LTO Internal Tape Drive: User’s Guide

About this book
This guide contains information on the IBM
®
100/200 GB HH LTO Internal Tape
Drive. It is translated into the following languages:
vEnglish
vFrench
vSpanish
vItalian
vBrazilian Portuguese
vTraditional Chinese
vJapanese
The guide is divided into two parts:
Part 1: Installation and maintenance guide
This section contains the product description, installation and operating
instructions.
Part 2: Appendixes
This section contains maintenance, tape handling, product specifications,
troubleshooting, help and service, and warranty and notice information.
Be sure to retain your proof of purchase. It might be required for warranty service.
Note: The illustrations in this manual might be slightly different from your hardware.
Registering your option
Thank you for purchasing OPTIONS by IBM
®
. Please take a few moments to
register your product and provide us with information that will help IBM to better
serve you in the future. Your feedback is valuable to us in developing products
and services that are important to you, as well as in developing better ways to
communicate with you. Register your option on the IBM Web site at
http://www.ibm.com/pc/register
IBM will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
© Copyright IBM Corp. 2001 vii

viii 100/200 GB HH LTO Internal Tape Drive: User’s Guide

Installation and user’s guide
This guide contains product description, hardware and software installation
instructions, and product use.
Product description
The IBM 100/200 GB
1
HH LTO Internal Tape Drive is a fast/wide Ultra2 (low
voltage differential) SCSI tape drive for backing up and restoring data and
archiving files. These files can include multimedia, imaging, transaction processing,
large databases, and other storage-intensive applications. Each tape cartridge can
store up to 100 GB of data (uncompressed), or up to 200 GB of data (compressed),
assuming a 2:1 compression ratio.
In addition to this book, the option package contains:
vIBM 100/200 GB HH LTO Internal Tape Drive
vMounting screws
vJumpers
vData cartridge
vBackup application CDs (trial versions)
vCleaning cartridge
vDevice drivers (on User’s Guide CD)
vMounting bracket
Contact your place of purchase if an item is missing or damaged. Be sure to retain
your proof of purchase and packing material. They might be required to receive
warranty service.
Software description
The IBM 100/200 GB HH LTO Internal Tape Drive includes trial-version backup
application CDs. These CDs contain popular backup and restore applications for
Microsoft
®
Windows NT
®
, Novell NetWare, and other operating systems. You can
install the application you choose for your computer system by following the
installation instructions that come with the CD you select. However, these trial
versions of the software expire after 30 to 90 days, depending on the application
you use.
You can use the trial period to determine the best application for your specific
computer configuration. For information on purchasing a permanent installation
copy of the desired tape drive backup application, go to the IBM tape drive Web
site at http://www.ibm.com/pc/us/solutions/accessories/tapedrives.html and
follow the software links. The CDs also contain backup applications that are used
with other products but are not applicable to the 100/200 GB HH LTO Internal
Tape Drive. Supported tape drive configurations can be found on the IBM Server
Compatibility Web page at http://www.ibm.com/pc/compat
1. GB equals approximately 1 000 000 000 bytes.
© Copyright IBM Corp. 2001 1

Installation requirements
To install this drive, you must have the following:
vA dedicated low voltage differential (Ultra2) or a single-ended (SE)
2
SCSI host
adaptor
vDocumentation for your computer, SCSI bus adapter, or external enclosure
vAn Ultra2 LVD active terminator if you are installing the tape drive at the end of
an Ultra2 LVD SCSI device chain
3
, or an SE active terminator if you are
installing the tape drive at the end of an SE SCSI device chain
vPhillips and flat blade screwdrivers for the mounting screws, and for opening
your computer
vFlat-nose pliers (optional) to install and remove jumpers
vAn available 5.25-inch half high drive bay
vSupported operating system, Windows NT, Windows 2000, Netware, or Linux
vSupported backup software, Veritas Backup Exec or CA AverServeit
Installing the drive
This section contains information on installing the tape drive in IBM servers and in
other computers.
Installing the drive in IBM servers
The IBM 100/200 GB HH LTO Internal Tape Drive can be installed in IBM xSeries
200, 220, 230, 240, 340 as well as IBM Netfinity
®
4500R, 5100, 5600, 7100, and 7600.
It can also be installed externally via a 3551001, or a 3510020, to IBM xSeries 330 or
Netfinity 6000R or 8500R. Refer to the documentation that comes with the server
for instructions on installing the tape drive.
General installation instructions
Follow these steps to install the tape drive in other computers.
Step 1. Selecting a SCSI ID
Each device on a SCSI bus must have a unique SCSI ID. You can select a SCSI ID
from 0 to 6 for the tape drive. The SCSI ID must be supported by your SCSI
adapter. Refer to your SCSI adapter documentation for the range and relative
priority of the IDs supported. The tape drive is shipped with the SCSI ID preset to
3.
Follow these guidelines to select a SCSI ID:
vAssign the tape drive to one of the higher priority IDs available (0–6).
vAssign the lower priority ID numbers (8-15) to those devices that are most often
used or are faster than other devices in the chain.
vDo not assign an ID of 7, because this is usually used as the SCSI adapter ID.
Depending on your computer, there are several ways to view your current SCSI
ID settings:
2. This tape drive can be installed on a single-ended (SE) SCSI device chain, but doing so might limit the performance of the drive.
3. SCSI termination might be provided with your computer or SCSI adapter. Refer to the documentation that comes with your
computer or SCSI adapter for more information.
2100/200 GB HH LTO Internal Tape Drive: User’s Guide

vFor many IBM computers, press F1 during the startup after the memory check
completes. Other adapters show SCSI settings when you press Ctrl A. Check the
documentation that comes with your computer or SCSI adapter for information
on how to view configuration information.
vUse SCSI adapter utility programs, if available.
vInspect the installed SCSI devices to see how the jumpers that determine the IDs
are set.
Step 2. Preparing for installation
To prepare for installation:
1. Unpack the tape drive and store the packaging. You will need the packaging if
you return the drive for service.
2. If you are installing the drive in an external storage enclosure, turn off the
enclosure.
3. Turn off all attached devices.
4. Turn off the computer.
5. Disconnect all cables from the computer and all attached devices; then open the
computer. For specific information on opening your computer, refer to the
documentation that comes with your computer.
Attention: Tape drives are sensitive to static electricity discharge. The drive is wrapped in a static-protective bag to
prevent damage.
6. Before opening the static-protective bag containing the tape drive, touch the
bag to an unpainted metal surface on the computer for at least two seconds.
Remove the drive from the static-protective bag. If you must put the drive
down, place the drive on the static-protective bag. Do not touch any exposed
components of the tape drive. Instead, handle it carefully by the edges.
Step 3. Setting the SCSI ID
Refer to the following diagram when setting the SCSI ID.
Installation and user’s guide 3

1SCSI connector
2SCSI ID connector
3Power connector
Note:
1. When setting the SCSI ID, use the jumpers that come with the tape drive.
2. If your enclosure uses a remote SCSI ID switch, remove the jumpers from the jumper pins on the tape drive and
connect the remote switch.
1. Set the SCSI ID.
a. Locate the SCSI ID connector 2.
b. Decide on the SCSI ID number you want before you attach the SCSI bus
cable to the host. Make sure that the ID number you want is not already
being used by another device.
c. Find the jumper pin setting that corresponds to the SCSI ID number you
choose; then place jumper pins on the SCSI ID blocks as shown. You can
use a pair of flat-nose pliers to place the jumpers on the jumper pins.
2. Terminate the SCSI bus by adding the appropriate (LVD or SE) terminator to
the last connector on the SCSI bus.
Step 4. Mounting the drive
Mount the tape drive; then attach the SCSI and power cables to it. If there is
insufficient working space to attach the connectors after mounting the drive, attach
the cables first. To mount the drive, follow these steps:
1. Locate an available 5.25-inch bay or space in your computer to mount the tape
drive. Remove the cover plate from the bay selected. Place the drive
horizontally or vertically.
2. Attach mounting hardware to drive (if applicable).
3. Align the drive-bay screw holes with the threaded holes in the drive housing.
When you mount the tape drive, follow these guidelines:
vEnsure that no objects such as screw heads, cables, or adjacent devices are
pressing against the frame.
vEnsure that nothing blocks the ventilation slots on the bottom and rear of the
tape drive.
Attention: Use only the screws that come with the tape drive. Other screws
might be too long and can cause damage to the drive.
4. Insert a screw through each of the drive-bay holes into the threaded holes in
the drive and tighten the screws with a screwdriver.
4100/200 GB HH LTO Internal Tape Drive: User’s Guide

Step 5. Attaching cables
To attach the SCSI and power cables to the tape drive:
1. Locate the SCSI cable on your computer (a 68-pin ribbon cable with one end
connected to the SCSI adapter) and find the next available connector that is
farthest from the adapter. Use all empty bus connectors beginning with the one
farthest from the adapter to ensure better signal quality.
Note: The SCSI adapter might be part of the computer system board or might be an adapter installed in an
expansion slot.
2. Attach the SCSI cable from your computer to the tape drive 68-pin SCSI
connector1. The SCSI cable connector at the end of the SCSI cable will attach
to the drive only one way. Do not force the cable onto the drive.
Attention: Do not force the power cable into the tape drive power connector. If the power cable is upside down
and you force the connection, you might damage the drive.
3. Connect the power cable connector 2to the four-pin connector on the tape
drive as shown in the illustration. If all the power cables are in use, purchase a
dc Y-splitter cable, which is available at most electronics stores. Split a cable to
make a connection available for the tape drive.
Step 6. Completing the installation
Check your work before closing the computer.
1. Be sure that the power and SCSI connectors are securely attached. Be sure that
the cables are neatly routed.
Installation and user’s guide 5

2. Replace the computer cover and secure it in place. Reconnect the power cords
and cables.
Step 7. Turning on the device
Turn on all attached devices; then turn on your computer. The tape drive performs
a power-on self-test (POST) within 15 seconds and then performs a drive reset.
Step 8. Updating the configuration
For most computers, the configuration-setup utility program automatically
recognizes the new tape drive. However, you might have to provide information
about your system changes after you restart your computer.
Ensure that the appropriate advanced SCSI programming interface (ASPI) device
drivers are installed to support the tape drive. Device drivers are usually provided
with the SCSI adapter.
If your computer does not recognize the tape drive after startup or if you receive
startup errors, run the configuration-setup utility program as described in the
documentation that comes with your computer. If all the indicators on either side
of the tape drive blink in unison, there is a problem with the tape drive. Press the
Unload button on the right side of the drive front panel to eject any tape that
might be inserted and to reset the drive. If the problem persists, turn off the
computer; then turn it back on. If the problem continues, see “Appendix D.
Troubleshooting”on page 17 for further steps.
Step 9. Installing backup and restore software
To use the drive, you must install an appropriate backup and restore application
for your computer operating system. If you are using software not included in the
option package, follow the directions that come with your software. If you are
using the trial software that comes with the option, insert a trial application CD
into the CD-ROM drive and follow the on-screen installation and operating
instructions.
If you are using the hardware installation support that your operating system
provides, and the operating system requests a device driver, insert the User’s
Guide CD and look in the ‘‘device driver’’ folder.
Using the drive
This illustration shows the front panel of the 100/200 GB LTO Internal Tape Drive.
1 Eject cartridge button 3 Four LEDs
2 Emergency reset 4 Cartridge door
6100/200 GB HH LTO Internal Tape Drive: User’s Guide

Front Panel LEDs
The following table describes the LED (light emitting diode) indicators on the
drive front panel.
Indicator activity Meaning
Ready (top, green) vOn: the tape drive is ready for use
vOff: the drive power is off or there was a failure
during self-test
vFlashing: the drive is busy
Drive Error (second, amber) vOff: no fault has been detected
vFlashing: a problem has occurred with the drive
hardware
Tape Error (third, amber) vOff: no fault has been detected
vFlashing: the tape currently in the drive is faulty. This
LED could come on for a number of reasons, but they
all relate to a problem with the tape, such as
unreadable cartridge memory or unsupported tape. Do
not use the cartridge; replace it. The LED will go out
when a tape load is started.
Use Cleaning Cartridge (bottom, amber) vOn: cleaning cartridge is being used
vOff: the drive does not require cleaning
vFlashing: the drive needs cleaning
Loading tape cartridges
To load a tape cartridge, refer to the following diagram, and perform the following
steps:
1. Make sure the tape drive is turned on.
2. Make sure the write-protection switch on the tape cartridge is properly set.
3. Grasp the tape cartridge so that the write-protect switch faces you.
4. Slide the tape cartridge into the tape load compartment.
Note: If the tape cartridge is already in the unload position (partially ejected)
and you want to reload it, remove the cartridge and then load it again. If
the tape cartridge is already loaded and you turn the power off, then
turn the power back on. The tape cartridge will reload.
5. The drive will pull in the cartridge and flash the green LED while loading.
Once loaded, the green LED returns to a solid state.
Installation and user’s guide 7

Unloading tape cartridges
To unload a tape cartridge, perform the following steps.
1. Make sure that the 100/200 GB HH LTO Internal Tape Drive is turned on.
2. Press the Unload button. The drive rewinds the tape and places the tape
cartridge in the unload position. The status light will flash green while the tape
rewinds, and then turn off when the cartridge is ejected from the drive.
3. After the tape cartridge has been ejected, grasp the cartridge and remove it.
Emergency unload
If a cartridge fails to eject using the normal unload procedure, press and hold the
Eject button for 5 seconds. This will instruct the drive to perform an emergency
unload.
8100/200 GB HH LTO Internal Tape Drive: User’s Guide

Setting write protection on the cartridge
The front of the cartridge has an orange write-protect switch 1to prevent
accidental erasure. Slide the switch to the right to write-protect2or to the left to
enable writing.
Resetting the drive
The reset procedure rewinds the tape and clears the buffer of previous tape drive
commands and data. To reset the tape drive, insert a paper clip into the emergency
reset button on the front of the device, or turn the computer off and back on again.
When reset, all front LEDs turn on and then off, with the top green LED remaining
on to indicate a ready condition.
If you reset the tape drive while a cartridge is loaded, the tape rewinds to the
beginning. The reset might take as long as 2 minutes if the tape is positioned near
the end. After the drive has been reset, tape operation starts from the beginning of
the data cartridge. After resetting the drive, restart your backup tape software.
Packing the drive for shipping
Attention: To avoid damaging the tape drive, use the original shipping materials when you ship it. Your proof of
purchase might be required to receive warranty service. If you are returning the tape drive for service, remove and
keep all cartridges, cables, and terminators.
If you are shipping the tape drive to another location or returning it for repair,
pack the tape drive in its original shipping container and packing materials.
Installation and user’s guide 9

10 100/200 GB HH LTO Internal Tape Drive: User’s Guide