IEI Technology POC-W22A-H81 User manual

POC-W22A-H81 Medical Panel PC
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User Manual
POC-W22A-H81
MODEL:
21.5” Medical Panel PC with 4
th
Generation Intel® Dual-Core CPU,
Touchscreen, Anti-bacteria Cover, Dual USB 3.0, Dual GbE LAN,
RS-232/422/485, HDMI, VGA, Front IP 65 Rating and RoHS
Rev. 1.00 - October 17, 2016
User Manual

POC-W22A-H81 Medical Panel PC
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Revision
Date Version Changes
October 17, 2016 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.
CONTACT INFORMATION
IEI Integration Corp.
Address: No. 29, Zongxing Rd., Xizhi Dist.,
New Taipei City 221, Taiwan
Phone: [phone]
Fax: [phone]
Web Site: www.ieiworld.com
Sales Email: [email protected]

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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.
HOT SURFACE
This symbol indicates a hot surface that should not be touched without
taking care.
OPERATING INSTRUCTION
Follow operating instructions or consult instructions for use.
IEC 60417-5009: STAND-BY

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Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 MODEL VARIATIONS ................................................................................................... 3
1.3 FEATURES................................................................................................................... 4
1.4 FRONT PANEL............................................................................................................. 5
1.4.1 Backlit Touch Buttons ........................................................................................ 6
1.5 SIDE PANELS .............................................................................................................. 7
1.6 BOTTOM PANEL.......................................................................................................... 7
1.7 REAR PANEL............................................................................................................... 8
1.8 SYSTEM SPECIFICATIONS............................................................................................ 9
1.9 DIMENSIONS............................................................................................................. 13
2 UNPACKING............................................................................................................... 14
2.1 UNPACKING.............................................................................................................. 15
2.2 PACKING LIST........................................................................................................... 16
2.3 OPTIONAL ITEMS...................................................................................................... 17
3 INSTALLATION ......................................................................................................... 20
3.1ANTI-STATIC PRECAUTIONS...................................................................................... 21
3.2 INSTALLATION PRECAUTIONS................................................................................... 21
3.3 INSTALLATION AND CONFIGURATION STEPS ............................................................. 22
3.4 REMOVING THE BACK COVER.................................................................................. 22
3.5 HDD INSTALLATION................................................................................................. 24
3.6 UPS BATTERY.......................................................................................................... 26
3.7 HANDSET INSTALLATION (OPTIONAL)...................................................................... 27
3.7.1 Using VoIP Handset......................................................................................... 28
3.8 HANDLE INSTALLATION (OPTIONAL)........................................................................ 31
3.8.1 Barcode Reader Installation............................................................................ 32
3.8.2 Reading Light................................................................................................... 34
3.9 3-IN-1 COMBO READER INSTALLATION (OPTIONAL) ................................................ 35
3.10 USING RFID READER (OPTIONAL)......................................................................... 37

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3.11 RS-232/422/485 SERIAL PORT CONNECTION ......................................................... 40
3.12AT/ATX MODE SELECTION.................................................................................... 40
3.12.1 AT Power Mode.............................................................................................. 40
3.12.2 ATX Power Mode........................................................................................... 41
3.13 CABLE COVER INSTALLATION ................................................................................ 41
3.14 MOUNTING THE SYSTEM ........................................................................................ 42
3.14.1 Wall Mounting................................................................................................ 43
3.14.2 Arm Mounting................................................................................................ 46
3.14.3 Stand Mounting.............................................................................................. 47
3.15 POWERING ON THE SYSTEM................................................................................... 48
3.16 RESET THE SYSTEM................................................................................................ 49
4 DRIVER INSTALLATION......................................................................................... 50
4.1AVAILABLE SOFTWARE DRIVERS .............................................................................. 51
4.2 INTEL®CHIPSET DRIVER......................................................................................... 52
4.3 INTEL®GRAPHICS DRIVER ...................................................................................... 52
4.4AUDIO DRIVER......................................................................................................... 53
4.5 LAN DRIVER ........................................................................................................... 54
4.6 USB 3.0 DRIVER...................................................................................................... 55
4.7 INTEL®MANAGEMENT ENGINE............................................................................... 56
4.8 KEYPAD AP.............................................................................................................. 57
4.9 WIRELESS LAN DRIVER .......................................................................................... 59
4.10 BLUETOOTH DRIVER.............................................................................................. 59
4.11 RFID DRIVER (OPTIONAL)..................................................................................... 60
4.12 3-IN-1 COMBO READER DRIVER (OPTIONAL)......................................................... 63
4.12.1 SCR Driver..................................................................................................... 63
4.12.2 MSR Driver.................................................................................................... 67
4.12.3 Fingerprint Reader Driver............................................................................. 70
4.13 BARCODE READER DRIVER (OPTIONAL)................................................................ 72
5 BIOS SETUP................................................................................................................ 74
5.1 INTRODUCTION......................................................................................................... 75
5.1.1 Starting Setup................................................................................................... 75
5.1.2 Using Setup...................................................................................................... 76
5.1.3 Getting Help..................................................................................................... 76

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5.1.4 BIOS Menu Bar................................................................................................ 77
5.2 MAIN........................................................................................................................ 77
5.3ADVANCED............................................................................................................... 79
5.3.1 ACPI Settings................................................................................................... 80
5.3.2 RTC Wake Settings........................................................................................... 81
5.3.3 Trusted Computing........................................................................................... 82
5.3.4 CPU Configuration.......................................................................................... 83
5.3.5 SATA Configuration ......................................................................................... 85
5.3.6 USB Configuration........................................................................................... 86
5.3.7 F81866 Super IO Configuration...................................................................... 87
5.3.7.1 Serial Port n Configuration....................................................................... 88
5.3.7.1.1 Serial Port 1 Configuration................................................................ 88
5.3.7.1.2 Serial Port 2 Configuration................................................................ 89
5.3.8 iWDD H/W Monitor......................................................................................... 90
5.3.8.1 Smart Fan Mode Configuration................................................................ 91
5.3.9 Serial Port Console Redirection ...................................................................... 93
5.3.10 IEI Feature..................................................................................................... 94
5.4 CHIPSET ................................................................................................................... 95
5.4.1 PCH-IO Configuration .................................................................................... 95
5.4.1.1 PCI Express Configuration....................................................................... 96
5.4.1.2 PCH Azalia Configuration........................................................................ 97
5.4.2 System Agent (SA) Configuration .................................................................... 98
5.4.2.1 Graphics Configuration............................................................................. 99
5.4.2.2 Memory Configuration ........................................................................... 101
5.5 BOOT...................................................................................................................... 101
5.6 SECURITY............................................................................................................... 103
5.7 SAVE &EXIT.......................................................................................................... 104
5.8 SERVER MANAGEMENT.......................................................................................... 105
5.8.1 System Event Log........................................................................................... 106
5.8.2 BMC Network Configuration......................................................................... 108
6 SYSTEM MAINTENANCE ..................................................................................... 109
6.1 SYSTEM MAINTENANCE INTRODUCTION.................................................................110
6.2ANTI-STATIC PRECAUTIONS.....................................................................................110
6.3 TURN OFF THE POWER.............................................................................................111

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6.4 SYSTEM FAN REPLACEMENT ...................................................................................111
6.5 SO-DIMM REPLACEMENT......................................................................................112
6.6 REINSTALLING THE BACK COVER ...........................................................................114
6.7 TROUBLESHOOTING.................................................................................................114
A REGULATORY COMPLIANCE.............................................................................115
B SAFETY PRECAUTIONS....................................................................................... 120
B.1 SAFETY PRECAUTIONS........................................................................................... 121
B.1.1 General Safety Precautions........................................................................... 121
B.1.2 Anti-static Precautions .................................................................................. 122
B.1.3 Product Disposal........................................................................................... 123
B.1.4 Classification................................................................................................. 124
B.2 MAINTENANCE AND CLEANING PRECAUTIONS ...................................................... 124
B.2.1 Maintenance and Cleaning............................................................................ 124
B.2.2 Cleaning Tools............................................................................................... 125
C EMC TEST SUMMARY.......................................................................................... 126
D BIOS MENU OPTIONS........................................................................................... 132
E WATCHDOG TIMER............................................................................................... 135
F HAZARDOUS MATERIALS DISCLOSURE........................................................ 138

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List of Figures
Figure 1-1: POC-W22A-H81 Medical Panel PC ............................................................................2
Figure 1-2: Front View....................................................................................................................5
Figure 1-3: Backlit Touch Buttons................................................................................................6
Figure 1-4: Side View......................................................................................................................7
Figure 1-5: Bottom Panel...............................................................................................................8
Figure 1-6: Rear View.....................................................................................................................8
Figure 1-7: Dimensions (mm)......................................................................................................13
Figure 3-1: Back Cover Retention Screws.................................................................................23
Figure 3-2: Remove the Back Cover...........................................................................................23
Figure 3-3: HDD Bracket Retention Screws...............................................................................24
Figure 3-4: HDD Bottom Bracket Removal ................................................................................24
Figure 3-5: HDD Retention Screws.............................................................................................25
Figure 3-6: HDD Cover Installation.............................................................................................25
Figure 3-7: HDD Installation ........................................................................................................26
Figure 3-8: Handset Holder Retention Screws..........................................................................27
Figure 3-9: Handset Installation..................................................................................................28
Figure 3-10: Handset Driver Folder.............................................................................................28
Figure 3-11: Handset Driver Installation ....................................................................................29
Figure 3-12: Allow API Access....................................................................................................29
Figure 3-13: Manage Program Access to Skype.......................................................................30
Figure 3-14: Handle Installation..................................................................................................32
Figure 3-15: Insert Barcode Reader Set.....................................................................................33
Figure 3-16: Install and Connect Barcode Reader Set..............................................................33
Figure 3-17: Barcode Reader Button..........................................................................................34
Figure 3-18: Reading Light ..........................................................................................................34
Figure 3-19: 3-in-1 Combo Reader..............................................................................................35
Figure 3-20: USB Ports on the Side Panel .................................................................................35
Figure 3-21: Combo Reader Installation ....................................................................................36
Figure 3-22: Secure the Combo Reader.....................................................................................36
Figure 3-23: RFID Program Location..........................................................................................37
Figure 3-24: IRFR-100 Icon ..........................................................................................................37

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Figure 3-25: IRFR Screen.............................................................................................................38
Figure 3-26: IRFR – Find Tags.....................................................................................................38
Figure 3-27: IRFR – UIDs..............................................................................................................39
Figure 3-28: AT/ATX Switch Location.........................................................................................40
Figure 3-29: Aligning Tabs on the Bottom Panel......................................................................41
Figure 3-30: Cable Cover Installation.........................................................................................41
Figure 3-31: Cable Cover Removal.............................................................................................42
Figure 3-32: Wall-mounting Bracket...........................................................................................43
Figure 3-33: Chassis Support Screws........................................................................................45
Figure 3-34: Secure the Panel PC...............................................................................................45
Figure 3-35: Arm Mounting Retention Screw Holes..................................................................46
Figure 3-36: Arm Mounting..........................................................................................................47
Figure 3-37: Stand Mounting with EZ Stand (MEDP-EZS-R10)................................................48
Figure 3-38: Powering On the System........................................................................................49
Figure 3-39: Reset Button Location............................................................................................49
Figure 4-1: Available Drivers.......................................................................................................51
Figure 4-2: Intel® Chipset Device Software Install Wizard.......................................................52
Figure 4-3: Intel® Graphics Driver InstallShield Wizard...........................................................53
Figure 4-4: Realtek HD Audio Driver InstallShield Wizard .......................................................54
Figure 4-5: LAN Driver Install Wizard.........................................................................................55
Figure 4-6: USB 3.0 Driver Install Wizard...................................................................................56
Figure 4-7: Intel® ME Components Install Wizard ....................................................................57
Figure 4-8: Keypad Setup Wizard ...............................................................................................58
Figure 4-9: Keypad AP .................................................................................................................58
Figure 4-10: Wireless LAN InstallShield Wizard........................................................................59
Figure 4-11: Bluetooth Driver InstallShield Wizard...................................................................60
Figure 4-12: Device Manager - Update Driver Software............................................................61
Figure 4-13: Update Driver Software Window ...........................................................................61
Figure 4-14: Browse for Driver Software Window.....................................................................62
Figure 4-15: Driver Installation Complete Window ...................................................................62
Figure 4-16: Device Manager Window–RFID Devices...............................................................63
Figure 4-17: Device Manager - Update Driver Software............................................................64
Figure 4-18: Update Driver Software Window ...........................................................................64
Figure 4-19: Browse for Driver Software Window.....................................................................65
Figure 4-20: Installing Driver Window........................................................................................65

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Figure 4-21: Driver Installation Complete Window ...................................................................66
Figure 4-22: Device Manager Window–SCR Device..................................................................66
Figure 4-23: Device Manager - Update Driver Software............................................................67
Figure 4-24: Update Driver Software Window ...........................................................................68
Figure 4-25: Browse for Driver Software Window.....................................................................68
Figure 4-26: Installing Driver Window........................................................................................69
Figure 4-27: Driver Installation Complete Window ...................................................................69
Figure 4-28: Device Manager Window–MSR Device.................................................................70
Figure 4-29: Fingerprint Reader Driver Folder ..........................................................................71
Figure 4-30: Fingerprint Reader Driver InstallShield Wizard ...................................................71
Figure 4-31: Barcode Reader Driver Folder...............................................................................72
Figure 4-32: Barcode Reader Driver Installation.......................................................................72
Figure 4-33: Device Manager Window–Barcode Reader Device .............................................73
Figure 6-1: System Fan Retention Screws and Connector................................................... 111
Figure 6-2: SO-DIMM Slot Cover Location.............................................................................. 112
Figure 6-3: SO-DIMM Locations ............................................................................................... 113
Figure 6-4: SO-DIMM Installation ............................................................................................. 113

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List of Tables
Table 1-1: Model Variations...........................................................................................................3
Table 1-2: Touch Button Functions..............................................................................................6
Table 1-3: System Specifications................................................................................................12
Table 3-1: Handset Button Functions.........................................................................................31
Table 3-2: RS-232/422/485 Serial Port Pinouts..........................................................................40
Table 5-1: BIOS Navigation Keys................................................................................................76

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List of BIOS Menus
BIOS Menu 1: Main.......................................................................................................................78
BIOS Menu 2: Advanced..............................................................................................................79
BIOS Menu 3: ACPI Settings .......................................................................................................80
BIOS Menu 4: RTC Wake Settings..............................................................................................81
BIOS Menu 5: Trusted Computing..............................................................................................82
BIOS Menu 6: CPU Configuration...............................................................................................83
BIOS Menu 7: SATA Configuration.............................................................................................85
BIOS Menu 8: USB Configuration...............................................................................................86
BIOS Menu 9: F81866 Super IO Configuration..........................................................................87
BIOS Menu 10: Serial Port n Configuration Menu.....................................................................88
BIOS Menu 11: iWDD H/W Monitor .............................................................................................90
BIOS Menu 12: Smart Fan Mode Configuration ........................................................................91
BIOS Menu 13: Serial Port Console Redirection.......................................................................93
BIOS Menu 14: IEI Feature...........................................................................................................94
BIOS Menu 15: Chipset................................................................................................................95
BIOS Menu 16: PCH-IO Configuration........................................................................................95
BIOS Menu 17: PCI Express Configuration ...............................................................................96
BIOS Menu 18: PCH Azalia Configuration .................................................................................97
BIOS Menu 19: System Agent (SA) Configuration....................................................................98
BIOS Menu 20: Graphics Configuration.....................................................................................99
BIOS Menu 21: Memory Configuration.................................................................................... 101
BIOS Menu 22: Boot.................................................................................................................. 101
BIOS Menu 23: Security............................................................................................................ 103
BIOS Menu 24: Save & Exit.......................................................................................................104
BIOS Menu 25: Server Management........................................................................................ 105
BIOS Menu 26: System Event Log........................................................................................... 106
BIOS Menu 27: BMC Network Configuration.......................................................................... 108

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1 Introduction
Chapter
1

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1.1 Overview
Figure 1-1: POC-W22A-H81 Medical Panel PC
The POC-W22A-H81 is a 4th generation Intel® Core™/Pentium® CPU powered
medical-grade panel PC with a rich variety of functions and peripherals. All
POC-W22A-H81 models are designed for easy and simplified integration into point-of-care
(POC) applications.
An Intel® Core™ i5/Corei3/Pentium® processor coupled with the Intel® H81 chipset
delivers optimal memory, graphics, and peripheral I/O support. The system comes with
4.0 GB of pre-installed DDR3 SO-DIMMs and supports a maximum of 16.0 GB ensuring
smooth data throughputs with reduced bottlenecks and fast system access. Dual display
support is provided via the HDMI port or the VGA port.
One RS-232/422/485 serial port, two USB 3.0 ports and four USB 2.0 ports provide
simplified connectivity to a variety of external peripheral devices. Wi-Fi 802.11a/b/g/n/ac
high speed wireless and two RJ-45 GbE connectors allow for smooth connection of the
system to an external LAN. The system also equips with a SATA interface, supporting
both SATA HDD and SSD.
In addition, the POC-W22A-H81 features Intelligent Platform Management Interface 2.0
(IPMI 2.0) that helps lower the overall costs of server management by enabling users to
maximize IT resource, save time and manage multiple systems. The POC-W22A-H81
supports IPMI 2.0 through the optional iRIS-2400 module.

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NOTE:
The POC-W22A-H81 medical panel PC is intended to be used to review and
update electronic medical records (EMR) in hospital information system
(HIS). The device is not suitable for diagnosis display.
Equipment connected to analog or digital interfaces must comply with the
respective IEC Standards (e.g. IEC 60950 for data processing equipment and
IEC 60601-1 for medical equipment). Furthermore all configurations shall
comply with the current version of the standard for SYSTEMS IEC 60601-1-1.
Everybody who connects additional equipment to the signal input part or
signal output part configure a medical system, and is therefore responsible
that the system complies with current version of the requirements of the
system standard IEC 60601-1-1. If in doubt, consult the technical service
department or your local representative.
1.2 Model Variations
There are three models in the POC-W22A-H81 series. All models are preinstalled with two
2 GB DDR3 memory modules and an 802.11a/b/n/ac Wi-Fi module. The model numbers
and model variations are listed below.
Model CPU
POC-W22A-H81-P/PC/4G Intel® Pentium® G3320TE (dual-core, 2.3 GHz, TDP 35 W)
POC-W22A-H81-i3/PC/4G Intel® Core™ i3-4330TE (dual-core, 2.4 GHz, TDP 35 W)
POC-W22A-H81-i5/PC/4G Intel® Core™ i5-4570TE (dual-core, 2.7 GHz, TDP 35 W)
Table 1-1: Model Variations

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1.3 Features
The POC-W22A-H81 features are listed below:
21.5” (16:9) flat-bezel LCD with LED backlight
Anti-bacteria cover
4th generation Intel® Corei5, Corei3 or Pentium ® processor
Pre-installed with 4 GB of DDR3 SO-DIMM memory (system max. 16 GB)
Projected capacitive type touchscreen
Two PCIe GbE RJ-45 connectors and Wi-Fi 802.11a/b/g/n/ac high speed
wireless
Two internal 3 W speakers
Four USB 2.0 ports and two USB 3.0 ports
12 V–28 V wide range DC power input
Optional internal 54 W battery module
One RS-232/422/485 serial port by D-sub 9 connector
IP 65 compliant front panel
Optional Mifare RFID reader
Optional 3-in-1 card reader (supports magnetic stripe card, smart card and
fingerprint)
Optional VoIP phone handset
Optional handle module with 1D/2D barcode scanner and reading light

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1.4 Front Panel
The front side of the POC-W22A-H81 is a flat-bezel panel with a TFT LCD screen
surrounded by a PC/ABS plastic frame (Figure 1-2).
Figure 1-2: Front View
If the POC-W22A-H81 is installed with an optional UPS battery module, there will be a
battery LED indicator located on the front panel. The UPS battery can provide backup
power for 30 minutes in idle mode, and the maximum discharge voltage is 3.7 A. The
POC-W22A-H81 will shutdown when the discharge voltage is over 3.7 A. The status
descriptions of the battery LED indicator are listed below.
Solid amber:the battery is being charged
Solid blue: the system is using battery power or the battery is fully charged.
Blinking amber:the battery is low (<30%). The battery indicator blinks
regularly then turns off after 5 minutes.
Detail information about the UPS battery is described in Section 3.6.

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1.4.1 Backlit Touch Buttons
The front panel of the POC-W22A-H81 contains several backlit touch buttons that control
audio volume, LCD brightness and some other system components.
Figure 1-3: Backlit Touch Buttons
The following table describes the function of each button.
Button Function
LCD on/off
(the touch buttons blink when the LCD is turned off)
: Brightness down or lock/unlock OSD (with function key)
(minimum brightness: 5%)
+: Brightness up (maximum brightness: 100%)
: Volume down
+: Volume up
Touch lock for cleaning: long-press for 3 seconds to lock or
unlock the touch function of the screen. The touch buttons
blink when the touch function is locked. The lock will be
automatically disabled after 2 minutes.
Lock or unlock the touch buttons: long-press for 3 seconds
to lock or unlock the touch buttons. The touch buttons blink
when the touch buttons are locked.
Power on: long-press for 3 seconds. All touch buttons blink
3 times, and the system starts to boot.
Power off: long-press for 3 seconds. All touch buttons blink
3 times, and the system starts to shut down.
Note: Press the touch button for at least one second to activate it.
Table 1-2: Touch Button Functions