Ingenico iCT220, iCT250 Instruction and safety manual

1
The most important
Ingenico iCT220, iCT250 and iWL250 functions
Payment
1. Push the <green button> or <F>, <1> “Transactions” and <1> “Payment”
(green button)
2. Enter amount and confirm with <green button>.
The amount is separated (e.g. euros/cents) with a comma.
Amounts less than “1” are registered with a “0,” at the beginning.
Amount
(green button)
3. Depending on the type of card use magstripe, inserted into the chip card reader or
tapped to the contactless reader.
4. The amount is displayed for the customer to read. When using a card with an
associated PIN, the customer is instructed to enter the PIN code (4 to 12 digits)
and confirm with <green button>.
When using a card without a PIN, only the amount must be confirmed. The
transaction can be interrupted by pressing <red button>.
Timeout: If a transaction is not concluded within 30 seconds, the process is
aborted.
PIN
(green button)
5. OPTIONAL: if the DCC is enabled and the card is foreign, you would be prompted
to ask cardholder if he/she wants to pay in his/hers or local currency. Choose the
right option with <up/down> button and confirm with <green button>.
(green button)
6. Payments are processed and, when appropriate, authorized online.
Chip cards: The card must remain inserted in the chip reader during the
transaction until the instructions appear to remove the card.
7. Receipt is printed out. Please follow the terminal’s instructions: If the customer’s
signature is necessary, request that he or she provide one.
If the transaction was contactless before the CVM limit, receipt is optional.
8. To print a copy of the receipt: Push the <green button> button.
To not print a copy of the receipt: Push the <red button> button.
If no button is pushed, a copy is automatically printed after 10 seconds. (green button)

2
Reversal
1. Push <F>, <1> “Transactions” and <3> “Reversal”
2. Push the <3> button. “Reversal” is activated. 3 Reversal
3. Enter the terminal’s password and confirm with <green button>.
(Password should be provided during the installation by the person installing
terminal)
Password
(green button)
4. The amount of the previous transaction is displayed, and confirm it with
<green button>. (green button)
5. Cancelation is processed and, when appropriate, authorized online.
6. Receipt is printed out.
7. To print a copy of the receipt: Push the <green button> button.
To not print a copy of the receipt: Push the <red button> button.
If no button is pushed, a copy is automatically printed after 10 seconds. (green button)
Credit
If a transaction can no longer be cancelled (see “Reversal” on previous page), a credit can be issued.
1. Push <F>, <1> “Transactions” and <4> “Credit”
2. Push the <4> button. “Credit” is activated. 4 Credit
3. Enter the terminal’s password and confirm with <green button>.
(Password should be provided during the installation by the person installing
terminal)
Password
(green button)
4. Enter the amount and confirm with <green button>.
The amount is separated (e.g. euros/cents) with a period.
Amounts less than “1” are registered with a “0,” at the beginning.
Amount
(green button)
5. OPTIONAL: if the DCC function is activated: Enter the date of the original
transaction and confirm with <green button>.
Date
(green button)
6. Depending on the type of card, the card must be slipped through the magnetic
swipe reader, inserted into the chip card reader or tapped to the contactless
reader. If the customer uses the wrong reader for his or her card, that person is
instructed to use the proper reader.

3
7. Credits are processed.
Chip cards: The card must remain inserted in the chip reader during the
transaction until the instructions appear to remove the card.
8. Receipt is printed out.
9. To print a copy of the receipt: Push the <green button>.
To not print a copy of the receipt: Push the <red button>.
If no button is pushed, a copy is automatically printed after 10 seconds. (green button)
Daily closing
During the daily settlement, all processed transactions are delivered and closed out. During the daily settlement,
all amounts are credited. A daily settlement should be performed at least once a day – the best time is after the store
has closed.
1. Push the <F> button, <2> “Balances” and <3> “Daily closing”
(green button)
2. Push the <3> “Daily closing” 3 Daily Closing
3. Daily Closing is processed. All transactions are submitted to the host and
confirmation is printed.
Enquiries and settings
Enquiries (journal) Settings
Use the <F> button to get to the terminal’s main menu.
Select the function <3> Queries.The following options
are available:
– Shift counter (current status of the present shift)
– Summary report (current status since the last daily
settlement)
– TRX Log Info (current status of transactions following
the last data transmission)
– Print DCC rate (optional)
– Print last ticket
Use the <F> button to get to the terminal’s main
menu. Select the function <4> Settings.
The following options are available:
– Language (change the language)
– Setup Network

4
Notes about the unit
Note! Please always keep the unit turned on so that the latest configuration parameters can be loaded.
Function Description Buttons
Setup > password
is requested
Call up the main menu with the <F> button. Select <5> for
the Setup function. The following terminal-specific functions
can be carried out. It is possible to reach this menu item only
with the terminal password.
<F> <5>
<Password>
Configuration The terminal retrieves the latest configuration parameters. <F> <5> <1>
Initialisation Individual or all card issuers are reinitialised. <F> <5> <2>
Update application The terminal loads the latest version of the software.
Caution! Downloading the software can take several minutes.
Never pull out the plug.
<F> <5> <3>
Terminal reset This function is available only to service technicians and is
protected with a special password.
<F> <5> <4>
Info The terminal ID and current version of the software are
displayed.
<F> <5> <5>
Print configuration The current configuration is printed out.
Note: This detailed printout requires a good deal of paper.
<F> <5> <6>
Print HW info This function is available only to service technicians and is
protected with a special password.
<F> <5> <8>
Test Connection Test <F> <5> <9>
Changing paper roll
1 2 3 4
110.0185.02 INT_EN/09.2014
Your personal contact: www.six-payment-services.com/contact
SIX Payment Services Ltd
Hardturmstrasse 201
8005 Zurich
Switzerland
SIX Payment Services (Europe) S.A.
10, rue Gabriel Lippmann
5365 Munsbach
Luxembourg