Interlogix TruVision Line User manual

TruVision DVR 12HD User
Manual
P/N 1072873-EN • REV B • ISS 20FEB15

Copyright
©
2015 United Technologies Corporation. All rights reserved.
Interlogix is part of UTC Building & Industrial Syste
ms, a unit of United
Technologies Corporation
. All rights reserved
Trademarks and
patents
Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
FCC compliance
Class A:
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated i
n a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment
in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
Canada
This Class A digital apparatus complies with Canadian ICES
-003.
Cet appareil mumérique de la cla
sse A est conforme à la norme NMB-003
du Canada.
ACMA compliance
Notice!
This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.
Certification
N4131
EU directives
2004/108/EC (EMC directive)
: Hereby, UTC Fire & Security declares that
this device is in compliance or with the essential requirements and other
relevant provisions of Directive 2004/108/EC
.
2012/19/EU (WEEE directive):
Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collect
ion points.
For more information see: www.recyclethis.info.
2006/66/EC (battery directive):
This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See
the product documentation for specific battery
information. The battery is
marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Contact information
For contact information
, see www.interlogix.com or
www.utcfssecurityproducts.eu

TruVision DVR 12HD User Manual 3
Content
Important information 7
Chapter 1 Product introduction 8
Product overview 8
Default settings to access the device 8
Chapter 2 Physical installation 10
Installation environment 10
Unpacking the recorder and its accessories 10
Back panel 11
Monitor connections 13
Rack mounting 13
Chapter 3 Getting started 15
Powering on the recorder 15
The startup wizard 16
Chapter 4 Operating instructions 20
Controlling the recorder 20
The front panel description 20
Using the mouse 24
Using the IR remote control 25
Menu overview 27
Chapter 5 Live view 30
Description of live view 30
Video output 31
Live view mouse menu 31
Single and multiview display mode 33
Sequencing cameras 33
Live view toolbar 33
Digital zoom 35
PTZ preset and tours 35
Chapter 6 Playback functionality 38
Overview of the playback view 38
Playback mouse menu 41
Instant playback 42
24-hour playback 42
Playback speed and skip time 43
Playing back frame-by-frame 44
Digital zoom in playback 45
Create bookmarks 45

4 TruVision DVR 12HD User Manual
Chapter 7 Searching files 46
Search video menu 46
Search for motion events in playback 47
Search and play back recordings by time and video type 48
Search and playback recordings by event 49
Search bookmarked recordings 49
Search snapshots 50
Log search 51
Disk analysis 51
Chapter 8 Archiving files 52
Archiving files 52
Create and archive video clips 54
Playing back archived files on a PC 55
Chapter 9 Display settings 56
Display settings 56
Layout 57
Chapter 10 Camera setup 59
Analog camera setup 60
IP camera status 61
Camera recording settings 62
Snapshots 64
Camera OSD 65
Image settings 66
Motion detection 66
Privacy mask 68
Camera tamper 69
Restricted access camera 69
Configure PTZ settings 70
PTZ presets and tours 71
V-stream encoding 74
Chapter 11 Network settings 76
Network settings 76
PPPoE settings 78
DDNS settings 79
NTP server settings 80
E-mail settings 81
Configure an FTP server to store snapshots 82
SNMP settings 82
UPnP settings 83
Network status 83
Export network packet data 85
Network statistics 85

TruVision DVR 12HD User Manual 5
Chapter 12 Recording 86
Recording schedule 86
Modify the instant replay duration 88
Manual recording 89
Chapter 13 Alarm and event setup 90
Set up alarm inputs 90
Set up alarm outputs 91
Manual trigger 92
Buzzer settings 92
Alarm notification types 93
Detect video loss 94
Remote alarm host setup 95
Chapter 14 Device management 96
Time and date settings 96
General recorder settings 98
Configuration files 99
Upgrade system firmware 100
Holiday schedules 100
Text insertion 101
Chapter 15 Storage management 104
HDD information 104
Storage mode 105
S.M.A.R.T. settings 107
Bad sector detection 108
Chapter 16 User management 110
Add a new user 110
Customize a user’s access privileges 111
Local configuration settings 111
Remote configuration settings 112
Camera configuration settings 112
Delete a user 113
Modify a user 113
Change the Admin password 114
Chapter 17 System information 115
View system information 115
Search the system log 118
Chapter 18 Using the web browser 121
Windows 7 and Windows 8 users 121
Access the web browser 122
Web browser live view 122
Control a PTZ dome camera via the web browser 124
Play back recorded video 125

6 TruVision DVR 12HD User Manual
Search for event logs 126
Configure the recorder via the browser 127
Text overlay 130
Appendix A Specifications 132
Appendix B PTZ protocols 134
Appendix C Port forwarding information 135
Seeking further assistance 135
Appendix D Connect a PTZ dome camera 137
Configuring the PTZ protocols for Interlogix cameras 137
Appendix E KTD-405 keypad 141
Supported firmware 141
Wiring the keypad 141
Setting the keypad to work with the recorder 142
Recorder and keypad functions 143
Operating the keypad 144
Recorder mapping to the KTD-405 keypad 145
Controlling a camera 147
Connecting a KTD-405 keypad and dome camera to the recorder 148
Appendix F Maximum pre-recording times 150
Appendix G Supported PTZ commands 152
Appendix H Default menu settings 154
Index 166

TruVision DVR 12HD User Manual 7
Important information
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described below.
WARNING: Warning messages advise you of hazards that could result in injury or loss
of life. They tell you which actions to take or to avoid in order to prevent the injury or
loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell you
which actions to take or to avoid in order to prevent the damage.
Note: Note messages advise you of the possible loss of time or effort. They describe
how to avoid the loss. Notes are also used to point out important information that you
should read.

8 TruVision DVR 12HD User Manual
Chapter 1
Product introduction
Product overview
This recorder is a full featured and scalable tribrid digital video recording system that
can store, display, search, export and manage video from up to 16 analog, HD analog,
or IP cameras. It provides integration with the UTC portfolio of security solutions, and
offers a seamless product experience within the TruVision brand.
The recorder can fully integrate with the license-free TruVision Navigator software,
which is ideal for the most commercial applications. Its easy and intuitive-to-use web
browser interface enables remote configuration and secure viewing, searching, and
playing back of video from computers connected via the Internet.
Note: Models are shipped with the power cords for their region.
Default settings to access the device
Default user names and passwords
See Table 1 on page 9 for the list of default user names and passwords. Go to
Chapter 16 “User management” on page 110 for further information.

Chapter 1: Product introduction
TruVision DVR 12HD User Manual 9
Table 1: Default user names and passwords
User
Description
Administrator
There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.
Operator
The default user name is “operator”.
The default password is 2222.
Guest
The default user name is “guest”.
The default password is 3333.
Note: The default passwords should be changed for security reasons.
Default network settings
The network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to “Using the web browser” on page 121 for further information.

10 TruVision DVR 12HD User Manual
Chapter 2
Physical installation
This section describes how to install the recorder.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the recorder. Do not install the unit on top of other
hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.
Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.

Chapter 2: Physical installation
TruVision DVR 12HD User Manual 11
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• Recorder
• CD with software and manuals
• TruVision DVR 12HD Quick Start Guide
• TruVision DVR 12HD User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
The figures below show the back panel connections and describe each connector on a
typical TVR 12HD digital video recorder. Details may vary for specific models.
Before powering up the recorder, connect the cameras and a main monitor for basic
operation. Once all required connections are done, enter the relevant data in the setup
wizard (see page 16).
Note: For every hardwired alarm input, connect one wire to the input connection with
the alarm number label and one wire to a Ground connection (labeled G).
Figure 1: TVR 12HD back panel connections (16-channel model shown)
Four-channel model:

Chapter 2: Physical installation
12 TruVision DVR 12HD User Manual
16-channel model:
Description Use Specification
1
. RS-232 input Text insertion for point-of-sale and
ATM devices. Also used by technical
support.
See “Configuring the RS-232 port”
on page 102 for more information.
2
. Four alarm inputs Connect physical alarms such as
detectors, push buttons, etc.
3
. One alarm output Connect physical alarm outputs
such as siren, flash, relay.
4
. One audio input Connect microphone for bi-
directional audio (not recorded) RCA jack, 315 mV, 40 kohms. Unbalanced.
Line-level audio requires
amplification.
5
. Up to 16 BNC-type
connectors Connect up to 16 analog cameras to BNC connectors (depends on the
recorder model)
6
. USB 2.0 port Connect a mouse, CD/DVD burner
or HDD. The recorder supports both a USB mouse and a USB HD on the front
and back USB ports.
7
. BNC monitor output Connect one event CCTV monitor. 1 Vp-p BNC signal.
8
. HDMI monitor output Connect to a HDTV. The HDMI
connection supports both digital
audio and video.
9
. VGA monitor output Connect to a VGA monitor.

Chapter 2: Physical installation
TruVision DVR 12HD User Manual 13
Description Use Specification
10
. One audio output Connect to speakers for audio
output. RCA jack, 315mV, 600 ohms. Unbalanced.
Line-level audio requires
amplification.
11
. 10/100/1000 RJ-45
network interface Connect to a network.
12
. One RS-485 port Connect a RS-485 device such as a
PTZ camera or a keypad.
D+: Connect to the RS-485 A
connection on the dome camera or
keypad.
D-: Connect to the RS-485 B
connection on the dome camera or
keypad.
Each PTZ camera must be set up
individually. For information on
configuring PTZ dome camera
settings, see “Configure PTZ
settings” on page 70.
13
. 12 VDC PSU connector Connect a PSU. The PSU is shipped with the
recorder.
14
. Power switch Turn the recorder on/off.
15
. Ground Connect to ground.
Monitor connections
Connect a monitor to one of the recorder’s outputs (BNC/VGA/HDMI). The recorder
provides a 1 Vp-p CVBS signal. See Figure 1 on page 11 for connecting a monitor to a
recorder.
The recorder supports up to 1280 × 1024 / 60 Hz resolution in VGA/HDMI. The monitor
resolution should be at least 800 × 600. Adjust your monitor accordingly to this
resolution.
Rack mounting
TVR 1204cHD is 1U & non rack mountable. TVR 1208/16HD is 1.5U and is rack
mountable using the rack mount ears delivered with the product. See Figure 6 below.

Chapter 2: Physical installation
14 TruVision DVR 12HD User Manual
Figure 2: Rack-mount installation
To install the racks:
1. Attach the two small front-rack mount ears (A) to the recorder (supplied).
2. Attach the recorder to the front rails (B) (screws not supplied).

TruVision DVR 12HD User Manual 15
Chapter 3
Getting started
Powering on the recorder
Before starting the recorder, connect at least one monitor. Otherwise, you will not be
able to see the user interface and operate the device.
The recorder auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,
60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the recorder:
Turn on the recorder using the power switch on the back panel. Once it is powered up,
the status LEDs on the front panel will light up.
To turn off the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. From the menu toolbar, click Shutdown.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.
To reboot the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. Select the Shutdown icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.

Chapter 3: Getting started
16 TruVision DVR 12HD User Manual
The startup wizard
The recorder has an express installation wizard that lets you easily configure basic
recorder settings when first used. It configures all cameras to default settings. The
configuration of each camera and recorder can be customized as required.
By default the startup wizard will start once the recorder has loaded. It will walk you
through some of the more important settings of your recorder.
Any changes you make to a setup configuration page are saved when you exit the page
and return to the main wizard page.
Note: If you want to set up the recorder with default settings only, click Next in each
screen until the end.
To use the Startup wizard:
1. To launch the startup wizard without rebooting the device, go to Menu > Device
Management > General Settings and click ‘Start wizard’.
2. Select the preferred language for the system and resolution from the dropdown list
and then click Next.
3. Enable or disable the option to start the wizard automatically when the recorder is
turned on. Click Next.
4. User configuration:
You can change the admin password and create additional users.
Mouse: Navigate to the Admin Password edit box. Click the box to display the virtual
keyboard and enter the default admin password, 1234.
Front panel or remote control: Navigate to the Admin Password edit box using the
navigation buttons. Press Enter on the front panel or remote control to display the
virtual keyboard. Enter the default admin password, 1234.
Note: You must enter an admin password. To change the Admin password, check
New Admin password and enter the new password and confirm it.

Chapter 3: Getting started
TruVision DVR 12HD User Manual 17
Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a safe
place so that you do not forget it.
If you should forget the password to your recorder, contact your supplier with the
serial number of your recorder to obtain a secure code to reset it.
Click Next.
5. Time and date configuration:
Select the desired time zone, date format, system time, and system date.
If Daylight saving time (DST) is required, check Enable DST and enter the desired
summer and winter times.
Note: The system time and date are visible on screen. However, they do not
appear in recordings.
Click Apply and then Next to move to the next page or click Previous to return to
the previous page.
6. Network configuration:
Configure your network settings such as the NIC type, IP address, subnet mask,
and default gateway. Enter the preferred DNS server address as well as the
alternate one to use.

Chapter 3: Getting started
18 TruVision DVR 12HD User Manual
Click Next to move to the next page, or Previous to return to the previous page.
7. HDD management:
The hard drives are initialized at the factory. However if you wish to clear all data,
click Initialize to initialize the HDD and Next to move to the next page, or Previous
to return to the previous page.
8. Adding IP cameras:
Note: You must disable analog cameras before adding IP cameras.
Click Search to find any available IP cameras.
There are two ways to add an IP camera to the recorder system:
Manually: Enter the IP address of the IP camera to be added. Select the appropriate
protocol, stream number and management port and then enter User name and
Admin password, and then click the Add button. Click, Next to move to the next
page.
Automatically: Select the desired IP cameras from the search results list. Click
Quick Add to add the selected cameras to the recorder system without modifying
the camera configuration. The search list will display all supported IP cameras that
are located on the LAN.
Click Next to move to the next page, or Previous to return to the previous page.
9. Recording configuration:
Configure your recording settings as required. The settings apply to all cameras
connected to the recorder.

Chapter 3: Getting started
TruVision DVR 12HD User Manual 19
Check the Constant Recording checkbox for the recorder to record continuously all
day. If left unchecked, the recorder will not record.
Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detection events, check Event (Motion).
To record alarm events, check Alarm.
Click Next to move to the next page, or Previous to return to the previous page.
Note: You can configure the recording parameters of each individual camera for the
different recording schedules in the recording menu.
10.When all the required changes have been entered, a summary page appears
showing all the settings.
Click Finish to exit the Wizard. The recorder is now ready to use.
For a description of the recorder main menu, see “Menu overview” on page 27.

20 TruVision DVR 12HD User Manual
Chapter 4
Operating instructions
Controlling the recorder
There are several ways to control the recorder:
• Front panel control. See “The front panel description” below.
• Mouse control. See “Using the mouse” on page 24.
• IR remote control. See “Using the IR remote control” on page 25.
• KTD-405 keypad control. See Appendix E “KTD-405 keypad” on page 141 for more
information.
• TVK-800 keypad (from TVK-800 firmware version 1.0i). Please refer to the user
manual for more information.
• Web browser control (TruVision Navigator, TVRmobile). See Chapter 18 “Using the
web browser” on page 121 for more information on using the web browser. Please
refer to the TruVision Navigator and TVRmobile user manuals for more information.
You can use your preferred control method for any procedure, but in most cases we
describe procedures using the mouse. Optional control methods are given only when
they differ substantially from the mouse control methods.
The front panel description
The function buttons on the front panel control can be used to operate most, but not all,
of the main functions of the recorder. The LED indicators light up to alert you of various
conditions. The functions available can be limited by setting passwords. See Figure 9
on page 21 for more information.