Interlogix TruVision DVR 12 User manual

TruVision DVR 12 User
Manual
P/N 1072798C-EN • REV 1.0 • ISS 21AUG14

Copyright
©
2014 United Technologies Corporation.
Interlogix is part of UTC
Building & Industrial Systems, a unit of United
Technologies Corporation. All rights reserved
.
Trademarks and
patents
T
rade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors
of the respective products.
Manufacturer
United Technolo
gies Corporation
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, Th
e Netherlands
FCC compliance
Class A
:This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment
in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
Canada
This Class A digital apparatus complies with Canadian ICES
-003.
Cet appareil n
umérique de la classe A est conforme à la norme NMB-003
du Canada.
ACMA compliance
Notice
! This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.
Certification
N4131
European Union
directives
12004/108/EC (EMC directive):
Hereby, UTC Fire & Security declares tha
t
this device is in compliance
or with the essential requirements and other
relevant provisions of Directive 2004/108/EC
.
2002/96/EC (WEEE directive):
Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
purchase of equivalent new equipment, or dispos
e of it at designated
collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See
the product docum
entation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection poi
nt. For more information see:
www.recyclethis.info.
Contact information
For contact information
, see www.utcfireandsecurity.com or
www.utcfssecurityproducts.eu

TruVision DVR 12 User Manual i
Content
Chapter 1 Product introduction 5
Product overview 5
Default settings to access the device 5
Chapter 2 Installation 7
Installation environment 7
Unpacking the recorder and its accessories 7
Back panel 8
Monitor connections 9
Audio inputs and output 10
RS-485 port 10
RS-232 port 10
PTZ dome camera set up 10
Connecting a KTD-405 keypad and dome camera to the
recorder 15
Brackets 16
Chapter 3 Getting started 17
Turning on and off the recorder 17
Using the setup wizard 18
Chapter 4 Recording 22
Initializing the recording settings 22
Defining a recording schedule 25
Daily schedules 26
Holiday schedules 27
Motion detection schedules 27
External alarm schedules 27
Protecting recorded files 28
Manual recording 29
Capturing text insertions 30
Chapter 5 Alarm settings 31
Description of alarm notification types 31
Setting up motion detection 32
Setting up external alarms 34
Triggering or clearing alarm outputs manually 36
Setting up system notifications 36
Detecting video loss 37
Detecting video tampering 38
Chapter 6 Network settings 39
Configuring general network settings 39
Configuring PPPoE 40

ii TruVision DVR 12 User Manual
Configuring DDNS 41
Configuring an NTP server 42
Configuring email 43
Configuring UPnP 44
Configuring SNMP 45
Configuring an FTP server to store snapshots 45
Configuring a remote alarm host 45
Configuring multicast 46
Configuring the server and HTTP ports 46
Configuring the RTSP service port 46
Telnet setup 47
Checking network status 47
Exporting network packet data 48
Chapter 7 HDD management 49
Initializing HDDs 49
Setting the HDD quota 49
Setting the HDD property 50
Checking HDD status 51
Configuring HDD alarms 51
Checking the S.M.A.R.T. information 51
Searching video using disk analysis 52
Configuring redundant recording 54
Setting up HDD groups 54
Chapter 8 Operating instructions 56
Controlling the recorder 56
Using the front panel 56
Using the mouse 59
Using the IR remote control 59
Menu overview 62
Chapter 9 Live view 65
Description of live view 65
Video output 66
Controlling live view 66
Single and multiview display formats 68
Sequencing cameras 69
Accessing frequently used commands 69
Configuring live view 71
Configuring time and date 74
General settings 75
V-stream encoding 78
Chapter 10 Controlling a PTZ camera 79
Configuring PTZ settings 79
Calling up presets, preset tours and shadow tours 80
Setting and calling up presets 81

TruVision DVR 12 User Manual iii
Setting and calling up preset tours 83
Setting and calling up a shadow tour 84
Chapter 11 Playing back a recording 86
Overview of the playback window 86
Instant playback 88
All-day playback 89
Searching recorded video 90
Playing back recordings by time and video type 91
Playing back recordings by event 92
Slideshow of snapshots 93
Playing back recordings from the system log 93
Motion search 95
Playing back frame-by-frame 96
Digital zoom in playback 96
Chapter 12 Archiving recorded files 97
Archiving files 97
Creating and archiving video clips 100
Archiving snapshots 100
Managing backup devices 101
Playing back archived files on a PC 101
Chapter 13 Recorder management 102
Configuring the RS-232 port 102
Updating system firmware 103
Restoring default settings 103
Viewing system information 104
Searching system logs for events 106
Chapter 14 Camera settings 107
Configuring the OSD settings 107
Setting up privacy masking 108
Adjusting video image settings 109
Watermarking 109
Hiding a camera image from view 109
Chapter 15 User management 111
Adding a new user 111
Customizing a user’s access privileges 112
Deleting a user 114
Modifying a user 114
Changing the Admin password 114
Chapter 16 Using the web browser 116
Windows Vista and 7 users 116
Accessing the web browser 117
Web browser overview 117

iv TruVision DVR 12 User Manual
Using the web browser to configure the device 119
Searching and playing back recorded video 122
Searching for event logs 124
Controlling a PTZ dome camera in the web browser 125
Text overlay 125
Capturing text insertions 126
Appendix A Specifications 128
Appendix B PTZ protocols 130
Appendix C Port forwarding information 131
Appendix D KTD-405 keypad 133
Supported firmware 133
Wiring the keypad 133
Setting the keypad to work with the recorder 134
Operating the keypad 136
Appendix E Maximum pre-recording times 141
Appendix F Supported PTZ commands 143
Appendix G Default menu settings 146
Index 155

TruVision DVR 12 User Manual 5
Chapter 1
Product introduction
Product overview
The recorder is a versatile, user-friendly embedded digital video recorder (DVR).
It allows end-users to record 4, 8, or 16 analog cameras at CIF in real time
(25/30 fps), while providing integration with the UTC portfolio of security
solutions, and offering a seamless product experience within the TruVision
brand.
The dual streaming functionality allows the user to set up different settings for
recording and streaming video in live view mode.
The recorder can fully integrate with the license-free TruVision Navigator
software, which is ideal for the most commercial applications. Its easy and
intuitive-to-use web browser interface enables remote configuration and secure
viewing, searching, and playing back of video from computers connected via the
Internet.
Note: Models are shipped with the power cords for their region.
Default settings to access the device
Default user names and passwords
See Table 1 on page 6 for the list of default user names and passwords. Go to
Chapter 15 “User management” on page 111 for further information.

6 TruVision DVR 12 User Manual
Table 1: Default user names and passwords
User
Description
Administrator
There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.
Operator
The default user name is “operator”.
The default password is 2222.
Guest
The default user name is “guest”.
The default password is 3333.
Note: The default passwords should be changed for security reasons.
Default network settings
The default values for TVR 12 network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to Chapter 16 “Using the web browser” on page 116 for further information.

TruVision DVR 12 User Manual 7
Chapter 2
Installation
This section describes how to install the recorder.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation
of the unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to
131 °F) and noncondensing humidity specifications (10 to 90%) before choosing
an installation location. Extremes of heat or cold beyond the specified operating
temperature limits may reduce the life expectancy of the recorder. Do not install
the unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between
rack-mounted recorders.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to
rain or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of
the unit.
Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and
verify that all items are included. There is an item list included in the package. If
any of the items are damaged or missing, please contact your local supplier.

8 TruVision DVR 12 User Manual
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• 12 VDC PSU
• USB mouse
• TVR 12
• Video loop through cable
• CD with software and manuals
• TruVision DVR 12 Quick Start Guide
• TruVision DVR 12 User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
The figures on the next page show the back panel connections and describe
each connector on typical TVR 12 digital video recorder. Details may vary for
specific models.
Before powering up the recorder, connect the cameras and a main monitor for
basic operation. Once all required connections are done, enter the relevant data
in the setup wizard (see page 18).