Interlogix TruVision DVR 12 User manual

TruVision DVR 12 User
Manual
P/N 1072798C-EN • REV 1.0 • ISS 21AUG14

Copyright
©
2014 United Technologies Corporation.
Interlogix is part of UTC
Building & Industrial Systems, a unit of United
Technologies Corporation. All rights reserved
.
Trademarks and
patents
T
rade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors
of the respective products.
Manufacturer
United Technolo
gies Corporation
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, Th
e Netherlands
FCC compliance
Class A
:This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment
in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
Canada
This Class A digital apparatus complies with Canadian ICES
-003.
Cet appareil n
umérique de la classe A est conforme à la norme NMB-003
du Canada.
ACMA compliance
Notice
! This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.
Certification
N4131
European Union
directives
12004/108/EC (EMC directive):
Hereby, UTC Fire & Security declares tha
t
this device is in compliance
or with the essential requirements and other
relevant provisions of Directive 2004/108/EC
.
2002/96/EC (WEEE directive):
Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
purchase of equivalent new equipment, or dispos
e of it at designated
collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See
the product docum
entation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection poi
nt. For more information see:
www.recyclethis.info.
Contact information
For contact information
, see www.utcfireandsecurity.com or
www.utcfssecurityproducts.eu

TruVision DVR 12 User Manual i
Content
Chapter 1 Product introduction 5
Product overview 5
Default settings to access the device 5
Chapter 2 Installation 7
Installation environment 7
Unpacking the recorder and its accessories 7
Back panel 8
Monitor connections 9
Audio inputs and output 10
RS-485 port 10
RS-232 port 10
PTZ dome camera set up 10
Connecting a KTD-405 keypad and dome camera to the
recorder 15
Brackets 16
Chapter 3 Getting started 17
Turning on and off the recorder 17
Using the setup wizard 18
Chapter 4 Recording 22
Initializing the recording settings 22
Defining a recording schedule 25
Daily schedules 26
Holiday schedules 27
Motion detection schedules 27
External alarm schedules 27
Protecting recorded files 28
Manual recording 29
Capturing text insertions 30
Chapter 5 Alarm settings 31
Description of alarm notification types 31
Setting up motion detection 32
Setting up external alarms 34
Triggering or clearing alarm outputs manually 36
Setting up system notifications 36
Detecting video loss 37
Detecting video tampering 38
Chapter 6 Network settings 39
Configuring general network settings 39
Configuring PPPoE 40

ii TruVision DVR 12 User Manual
Configuring DDNS 41
Configuring an NTP server 42
Configuring email 43
Configuring UPnP 44
Configuring SNMP 45
Configuring an FTP server to store snapshots 45
Configuring a remote alarm host 45
Configuring multicast 46
Configuring the server and HTTP ports 46
Configuring the RTSP service port 46
Telnet setup 47
Checking network status 47
Exporting network packet data 48
Chapter 7 HDD management 49
Initializing HDDs 49
Setting the HDD quota 49
Setting the HDD property 50
Checking HDD status 51
Configuring HDD alarms 51
Checking the S.M.A.R.T. information 51
Searching video using disk analysis 52
Configuring redundant recording 54
Setting up HDD groups 54
Chapter 8 Operating instructions 56
Controlling the recorder 56
Using the front panel 56
Using the mouse 59
Using the IR remote control 59
Menu overview 62
Chapter 9 Live view 65
Description of live view 65
Video output 66
Controlling live view 66
Single and multiview display formats 68
Sequencing cameras 69
Accessing frequently used commands 69
Configuring live view 71
Configuring time and date 74
General settings 75
V-stream encoding 78
Chapter 10 Controlling a PTZ camera 79
Configuring PTZ settings 79
Calling up presets, preset tours and shadow tours 80
Setting and calling up presets 81

TruVision DVR 12 User Manual iii
Setting and calling up preset tours 83
Setting and calling up a shadow tour 84
Chapter 11 Playing back a recording 86
Overview of the playback window 86
Instant playback 88
All-day playback 89
Searching recorded video 90
Playing back recordings by time and video type 91
Playing back recordings by event 92
Slideshow of snapshots 93
Playing back recordings from the system log 93
Motion search 95
Playing back frame-by-frame 96
Digital zoom in playback 96
Chapter 12 Archiving recorded files 97
Archiving files 97
Creating and archiving video clips 100
Archiving snapshots 100
Managing backup devices 101
Playing back archived files on a PC 101
Chapter 13 Recorder management 102
Configuring the RS-232 port 102
Updating system firmware 103
Restoring default settings 103
Viewing system information 104
Searching system logs for events 106
Chapter 14 Camera settings 107
Configuring the OSD settings 107
Setting up privacy masking 108
Adjusting video image settings 109
Watermarking 109
Hiding a camera image from view 109
Chapter 15 User management 111
Adding a new user 111
Customizing a user’s access privileges 112
Deleting a user 114
Modifying a user 114
Changing the Admin password 114
Chapter 16 Using the web browser 116
Windows Vista and 7 users 116
Accessing the web browser 117
Web browser overview 117

iv TruVision DVR 12 User Manual
Using the web browser to configure the device 119
Searching and playing back recorded video 122
Searching for event logs 124
Controlling a PTZ dome camera in the web browser 125
Text overlay 125
Capturing text insertions 126
Appendix A Specifications 128
Appendix B PTZ protocols 130
Appendix C Port forwarding information 131
Appendix D KTD-405 keypad 133
Supported firmware 133
Wiring the keypad 133
Setting the keypad to work with the recorder 134
Operating the keypad 136
Appendix E Maximum pre-recording times 141
Appendix F Supported PTZ commands 143
Appendix G Default menu settings 146
Index 155

TruVision DVR 12 User Manual 5
Chapter 1
Product introduction
Product overview
The recorder is a versatile, user-friendly embedded digital video recorder (DVR).
It allows end-users to record 4, 8, or 16 analog cameras at CIF in real time
(25/30 fps), while providing integration with the UTC portfolio of security
solutions, and offering a seamless product experience within the TruVision
brand.
The dual streaming functionality allows the user to set up different settings for
recording and streaming video in live view mode.
The recorder can fully integrate with the license-free TruVision Navigator
software, which is ideal for the most commercial applications. Its easy and
intuitive-to-use web browser interface enables remote configuration and secure
viewing, searching, and playing back of video from computers connected via the
Internet.
Note: Models are shipped with the power cords for their region.
Default settings to access the device
Default user names and passwords
See Table 1 on page 6 for the list of default user names and passwords. Go to
Chapter 15 “User management” on page 111 for further information.

6 TruVision DVR 12 User Manual
Table 1: Default user names and passwords
User
Description
Administrator
There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.
Operator
The default user name is “operator”.
The default password is 2222.
Guest
The default user name is “guest”.
The default password is 3333.
Note: The default passwords should be changed for security reasons.
Default network settings
The default values for TVR 12 network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to Chapter 16 “Using the web browser” on page 116 for further information.

TruVision DVR 12 User Manual 7
Chapter 2
Installation
This section describes how to install the recorder.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation
of the unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to
131 °F) and noncondensing humidity specifications (10 to 90%) before choosing
an installation location. Extremes of heat or cold beyond the specified operating
temperature limits may reduce the life expectancy of the recorder. Do not install
the unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between
rack-mounted recorders.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to
rain or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of
the unit.
Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and
verify that all items are included. There is an item list included in the package. If
any of the items are damaged or missing, please contact your local supplier.

8 TruVision DVR 12 User Manual
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• 12 VDC PSU
• USB mouse
• TVR 12
• Video loop through cable
• CD with software and manuals
• TruVision DVR 12 Quick Start Guide
• TruVision DVR 12 User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
The figures on the next page show the back panel connections and describe
each connector on typical TVR 12 digital video recorder. Details may vary for
specific models.
Before powering up the recorder, connect the cameras and a main monitor for
basic operation. Once all required connections are done, enter the relevant data
in the setup wizard (see page 18).

TruVision DVR 12 User Manual 9
Figure 1: TVR 12 back panel connections (16-channel model shown)
1. Loop through for up to 16 analog cameras
(depends on recorder model).
2. Connect to a RS-232 device.
3. Connect up to four alarm inputs.
4. Connect one alarm relay output.
5. Connect four audio inputs to RCA
connectors.
6. Connect up to 16 analog cameras to BNC
connectors (depends on the recorder
model).
7. Connect to an optional USB device such as
a mouse, CD/DVD burner or HDD. The
recorder supports both a USB DVD and a
USB HD on the front and rear USB ports.
8. Connect one CCTV monitor (BNC-type
connector).
9. Connect to a HDTV. The HDMI connection
supports both digital audio and video.
10. Connect to a VGA monitor.
11. Connect to speakers for audio output.
12. Connect to a network.
13. Connect to a RS-485 device such as a PTZ
camera or a keypad.
14. Connect to the 12 VDC PSU (enclosed)..
15. Power switch (on/off).
16. Connect to ground.
Monitor connections
Connect a monitor to one of the recorder’s outputs (BNC/VGA/HDMI). The
recorder provides a 1 Vp-p CVBS signal. See Figure 1 above for connecting a
monitor to a recorder.
The recorder supports up to 1920 × 1080 / 60 Hz resolution in VGA. The monitor
resolution should be at least 1024 × 768. Adjust your monitor accordingly to this
resolution.

10 TruVision DVR 12 User Manual
Audio inputs and output
The unit is equipped with four audio inputs and one audio output. Both the audio
output and the audio inputs are line-level.
Audio input
RCA jack, 315 mV, 40 kohms. Unbalanced
Audio output
RCA jack, 315mV, 600 ohms. Unbalanced
Note: Line-level audio requires amplification.
RS-485 port
There is one RS-485 port on the back panel of the recorder to connect a PTZ
dome camera or keypad. See Figure 3 for the serial pin outs.
Figure 2: RS-485 pin outs
D+: Connect to the RS-485 A connection on the
dome camera or keypad.
D-: Connect to the RS-485 B connection on the
dome camera or keypad.
RS-232 port
Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices
to the recorder such as the UTC ProBridge accessory. See “Configuring the RS-
232 port” on page 102 for more information.
PTZ dome camera set up
Use the USB mouse provided or the optional keypad for local telemetry control. If
using the recorder over a network, use the web browser to control the PTZ dome
cameras or TruVision Navigator.
See Appendix B on page130 for the supported protocols, and Appendix F on
page 143 for the PTZ commands supported by each protocol.
Each PTZ camera must be set up individually. For information on configuring
PTZ dome camera settings, see Chapter 10, “Controlling a PTZ camera” on page
79.

TruVision DVR 12 User Manual 11
Connecting a PTZ dome camera
See Figure 4 below for how to connect a PTZ camera to the recorder. Any PTZ
dome camera can be controlled as the recorder is doing the PTZ protocol
translation. However, this setup provides only limited dome configuration (see
Appendix B on page 130 for the list of approved PTZ protocols).
Figure 3: Connecting a PTZ dome camera to the recorder for control over the network
Dome camera
Recorder back panel
RS-485 port
Configuring the PTZ protocols for Interlogix cameras
Before the PTZ dome cameras are assembled in their housings, set their
protocol and address DIP switches for the recorder. See Table 3 on page 12 for
different Interlogix PTZ dome camera settings.
If you are using PTZ dome cameras from another company, please refer to their
configuration instructions.

12 TruVision DVR 12 User Manual
Table 2: PTZ protocols for Interlogix cameras
Camera
Switch setting
TruVision Mini PTZ
12X: Indoor Dome
Protocol DIP
switches:
•RS-485 (on
recorder): 000000
1. Protocol DIP switches
2. RS-
485 communication DIP switches
3. Camera ID DIP switches
•RS-422 (on I/O
box): 100000
RS-485
communication DIP
switches:
110000
Camera ID DIP
switches: Select the camera ID
DIP switch
address as
required
RS-422/RS-485 data connector:
TruVision Mini PTZ
12X: Outdoor
Dome
Protocol DIP
switches:
•RS-485 (on
recorder): 000000
1. Protocol DIP switches
2. RS-485
communication DIP switches
3. Camera ID DIP switches
•RS-422 (on I/O
box): 100000
RS-485
communication DIP
switches:
110000
Camera ID DIP
switches: Select the camera ID
DIP switch
address as
required.
RS-422/RS-485 data connector:

TruVision DVR 12 User Manual 13
Camera
Switch setting
TruVision
Dome
16X PTZ
Protocol switches:
•RS-485 (on
recorder):
0111
1. Address switches; 2. Baud switches;
3. Protocol switches
•RS-422 (on I/O
box): 1111
Address switches: Select the
camera ID
DIP switch
address as
required.
Baud rate: 0000 =
9600 bps
0011 =
4800 bps
RS-422/RS-485 data connector:
CyberDome
Protocol switches: NA
Address switches: Select the
camera ID
DIP switch
address as
required.
RS-485 data connector:

14 TruVision DVR 12 User Manual
Camera
Switch setting
UltraView PTZ
Protocol switches:
•RS-485 (on
recorder): 01000
1. Protocol switches;
2. Address switches
•RS-422 (on I/O
box): 10000
Address switches: Select the
address
switch
address as
required.
RS-422/RS-485 data connector:
Legend
Protocol switches:
•RS-485 on
recorder):
1
•RS-422 (on I/O
box): 0
Address switches: Select the
camera ID
DIP switch
address as
required.
RS-422/RS-485 data connector:

TruVision DVR 12 User Manual 15
Connecting a KTD-405 keypad and dome
camera to the recorder
Use the input/output box that is supplied with the keypad to connect the KTD-405
keypad to the recorder. See Appendix D “KTD-405 keypad” on page 133 for
more information on wiring and using the KTD-405 keypad.
As the KTD-405 keypad uses full duplex data communication, you cannot
connect the both keypad and a dome camera directly to the recorder from the
RS-485 port as this could cause problems on the bus. If both devices are
required, it is recommended that you use the keypad’s RS-422 connection to
connect the dome camera and the keypad’s RS-485 connection to connect the
recorder. See Figure 5 as well as Table 4 and Table 5 below.
Note: These connections only work with UTC PTZ protocols (see Appendix B on
page 130). If you are using another manufacturer’s PTZ protocol, it is not
possible to connect both a keypad and dome camera to the recorder.
Figure 4: Connecting a PTZ dome camera and KTD-405 keypad to the recorder
1. KTD-405 keypad
2. RS-232 programming port
3. RS-485 and RS-422 in/out
4. RS-485 termination switch
5. RJ45 cable control (use the cable provided with
the equipment)
6. I/O box
7. Recorder back panel
8. Dome camera

16 TruVision DVR 12 User Manual
Table 3: UTC PTZ protocol settings
Dome: RS
-422 protocol TVR 12: Interlogix RS-485
See Table 5 below for the bus addresses to consider when connecting a both
keypad and dome camera to the recorder.
Table 4: Bus addresses
Recorder bus address Recorder video inputs PTZ address range
11-32 00-31
21-32 32-63
31-32 64-95
41-32 96-127
51-32 128-159
61-32 160-191
71-32 192-223
81-32 224-255
Brackets
The recorder is easily rack-mountable. It has a 1.5U chassis.
See Figure 6 below.
Figure 5: Rack-mount installation
To install the racks:
1. Attach the two small front-rack mount ears (A) to the recorder (screws are
supplied).
2. Attach the recorder to the front rails (B) (screws are not supplied).

TruVision DVR 12 User Manual 17
Chapter 3
Getting started
Turning on and off the recorder
Before starting the power up process, connect at least one monitor to the video
out or the VGA interface. Otherwise, you will not be able to see the user interface
and operate the device. Also connect at least one camera.
The recorder auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,
60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the recorder:
Turn on the recorder using the power switch on the back panel. Once it is
powered up, the status LEDs on the front panel will light up. All connected
cameras are displayed on-screen. The recorder automatically begins recording.
To turn off the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu
window appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm
shutdown.
To reboot the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu
window appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.

18 TruVision DVR 12 User Manual
Using the setup wizard
The TVR 12 has an express installation wizard that lets you easily configure
basic recorder settings when first used. It configures all cameras simultaneously.
The configuration can then be customized as required.
By default the setup wizard will start once the recorder has loaded. It will walk
you through some of the more important settings of your recorder.
Any changes you make to a setup configuration page are saved when you exit
the page and return to the main wizard page.
Note: If you want to set up the recorder with default settings only, click Next in
each screen until the end.
To quickly set up the recorder:
1. Connect all the devices required to the back panel of the recorder. See
Figure 1 on page 9.
2. Turn on the unit using the power switch on the front panel. After the boot up
screen, the recorder displays video images on screen.
3. Select the preferred language for the system from the dropdown list and then
click Next.
4. Enable or disable the option to start the wizard automatically when the
recorder is turned on. Click Next.
5. Administrator configuration:
Navigate to the Admin Password edit box and click the edit box with the
mouse, or press Enter on the front panel or remote control, to display the
virtual keyboard. Enter the default admin password, 1234.
Note: You must enter an admin password. To change the Admin password,
check New Admin password and enter the new password and confirm it.
Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a
safe place so that you do not forget it.
If you should forget the password to your recorder, contact your supplier with
the serial number of your recorder to obtain a secure code to reset it.
Click Next.
6. Time and date configuration:
Select the desired time zone, date format, system time, and system date.
Note: Daylight saving time (DST) cannot be configured from the Wizard. See
“Configuring time and date” on page 74 for more information on DST.