Interlogix TruVision NVR 71 User manual

TruVision NVR 71 User
Manual
P/N 1073374-EN • REV C • ISS 16FEB18

Copyright
©
2018 United Technologies Corporation.
Interlogix is part of UTC
Climate, Controls & Security, a unit of
United Technologies
Corporation
. All rights reserved.
Trademarks and patents
Trade names used in this document may be trademarks or registered trademarks of
the manufacturers or vendors of the respective products.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
FCC compliance
Class A:
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated i
n a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
a
ccordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment
in a residential area is likely to cause
harmful interference in which case the user will be required to correct the
interference at his own expense.
FCC conditions
This device complies with Part 15 of the FCC Rules. Operation is subject to the
followin
g two conditions:
(1) This device may not cause harmful interference.
(2) This Device must accept any interference received, including interference that
may cause undesired operation.
Canada
This Class A digital apparatus complies with CAN ICES
-003 (A)/NMB-3 (A).
Cet appareil numérique de la classe A est conforme à la norme CAN ICES
-003
(A)/NMB
-3 (A).
ACMA compliance
Notice!
This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Certification
EU directives
This product and
- if applicable -
the supplied accessories too are marked with "CE"
and comply therefore with the
applicable harmonized European standards listed
under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive):
Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union.
For proper
recycling, return this product to your local supplier upon the purchase of equivalent
new equipment, or dispose of it at designated collection points. For more
information see: www.recyclethis.info.
2013/56/EU & 2006/66/EC (battery directive
): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European Union. See the
product documentation for specific battery information. The battery is marked with
this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info.

Product warnings and
disclaimers
THESE PRODUCTS ARE INTENDED FOR
SALE TO AND INSTALLATION BY
QUALIFIED PROFESSIONALS. UTC FIRE & SECURITY CANNOT PROVIDE
ANY ASSURANCE THAT ANY PERSON OR ENTITY BUYING ITS PRODUCTS,
INCLUDING ANY “AUTHORIZED DEALER” OR “AUTHORIZED RESELLER”, IS
PROPERLY TRAINED OR EXPERIENCED TO CORRECTLY
INSTALL FIRE AND
SECURITY RELATED PRODUCTS
.
For more information on warranty disclaimers and product safety information,
please check
www.firesecurityproducts.com/policy/product-warning/ or scan
the following code:
Contact information
and
manuals
For contact information go to:
www.interlogix.com or www.firesecurityproducts.com
To get translations for this and other product manuals go to:
www.firesecurityproducts.com

TruVision NVR 71 User Manual 1
Content
Important information 5
Chapter 1 Product introduction 6
Product overview 6
Activate the admin password 6
Chapter 2 Physical installation 8
Installation environment 8
Unpacking the recorder and its accessories 8
Back panel description 9
HDD slots 10
Rack mounting 10
Chapter 3 Getting started 11
Power on the recorder 11
The startup wizard 11
Chapter 4 Operating instructions 14
Control the recorder 14
Front panel description 14
Access the web browser 15
Web browser interface 16
Chapter 5 Live view 18
Web browser live view 18
Custom views 20
Digital zoom 21
Control a PTZ dome camera 22
Chapter 6 Playback functionality 25
Overview of the playback view 25
The playback control toolbar 27
Display order of cameras on screen 28
Play back by camera 29
Synchronize play back across cameras 29
Playback speed 30
Digital zoom in playback 30
Capture snapshots 31
Create video clips 31
Create bookmarks 31
Chapter 7 Searching files 33
Advanced search video menu 33
Search and play back recordings by time and video type 34
Search and play back recordings by event 35

2 TruVision NVR 71 User Manual
Search bookmarked recordings 37
Search snapshots 37
Search event logs 38
Chapter 8 Archiving files 41
Overview of archiving 41
Auto archiving 41
Export video recordings and snapshots via TruVision Navigator 43
Using TruVision Player 43
Watermarking 44
Chapter 9 Web browser configuration 45
Windows operating system 45
Access the web browser 46
Configure the recorder via the browser 46
Chapter 10 Camera setup 49
IP camera status 49
Import and export IP camera configuration settings 51
Camera recording settings 51
Camera OSD 53
Motion detection 54
Privacy mask 55
Camera tamper 56
Text overlay 57
Image settings 58
V-stream encoding 58
Object counting 59
Video analytics 59
Chapter 11 Network settings 62
Network settings 62
PPPoE settings 65
DDNS settings 65
NTP server settings 67
Email settings 67
Configure an FTP server to store snapshots 69
SNMP settings 69
Add a network storage system 69
UPnP settings 70
HTTPS settings 71
Network statistics 73
Filter IP addresses 73
Chapter 12 Recording 74
Recording schedule 74
Manual recording 77
Hot spare 77

TruVision NVR 71 User Manual 3
Chapter 13 Alarm and event setup 79
Set up alarm inputs 79
Set up alarm outputs 81
Manual trigger 82
Buzzer settings 82
Alarm notification 83
Detect video loss 85
Alarm host setup 86
Intrusion integration alarm reporting 86
Chapter 14 Device management 91
Time and date settings 91
General recorder settings 92
Configuration files 93
Upgrade system firmware 94
Holiday schedules 95
Configure the RS-232 port 95
Chapter 15 Storage management 97
HDD information 97
Install HDDs 98
Storage mode 99
S.M.A.R.T. settings 101
RAID settings 102
Chapter 16 User management 105
Add a new user 105
Customize a user’s access privileges 106
Delete a user 107
Modify a user 108
Change the Administrator’s password 108
Chapter 17 System information 109
View system information 109
Appendix A Specifications 113
Appendix B Port forwarding information 115
Seeking further assistance 115
Appendix C TruVision Mac Safari browser plug-in v3.0 117
Appendix D Guidelines when using high camera count (>32 cameras) 121
Introduction 121
Hard drive configuration 121
Network configuration 122
Event recording triggers 122

4 TruVision NVR 71 User Manual
Appendix E Default menu settings 123
Index 136

TruVision NVR 71 User Manual 5
Important information
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted results. The
advisory messages used in this document are shown and described below.
WARNING: Warning messages advise you of hazards that could result in injury or loss of life.
They tell you which actions to take or to avoid in order to prevent the injury or loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell you which
actions to take or to avoid in order to prevent damage.
Note: Note messages advise you of the possible loss of time or effort. They describe how to
avoid the loss. Notes are also used to point out important information that you should read.

6 TruVision NVR 71 User Manual
Chapter 1
Product introduction
Product overview
This recorder is a high performance network video recorder that can store, search, export and
manage video from up to 576 Mbps of incoming camera bandwidth, or up to 128 IP cameras.
There are many redundancy features to ensure system stability failure such as RAID (only
available in dedicated RAID models), hot spare mode, network redundancy, and redundant
power supplies. It provides integration with the UTC portfolio of security solutions and offers a
seamless product experience within the TruVision brand.
The recorder can fully integrate with the license-free TruVision Navigator software, which is
ideal for most commercial applications. It features an easy-to-use and intuitive web browser
interface that enables remote configuration and secure viewing, searching, and playing back of
video.
Activate the admin password
When you first start up the unit, the Activation window appears. You must define a high-security
admin password before you can access the unit. There is no default password provided.
A message will appear on-screen when the unit has been activated.

0BChapter 1: Product introduction
TruVision NVR 71 User Manual 7
Figure 1: Password activation window
User Name: It is always “admin”. It cannot be changed. The bar showing password strength
Enter the new admin password and confirm it.
Tips on creating a strong password:
A valid password range must be between 8 and 16 characters. You can use a combination
of numbers, lower and upper case letters, and special characters : _ - , . * & @ / $ ? Space.
The password must contain characters from at least two of these groups.
The password is case-sensitive so use a mixture of upper and lower case letters.
Do not use personal information or common words as a password.
Note: If you should forget your admin password, please contact Technical Support to reactivate
the unit with a new password.
Go to Chapter 16 “User management” on page 105 for further information on creating user
passwords.
Default network settings
The network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to “Web browser” on page 45 for further information.

8 TruVision NVR 71 User Manual
Chapter 2
Physical installation
This section describes how to install the recorder.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Humidity
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the unit is
well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F) and
noncondensing humidity specifications (10 to 90%) before choosing an installation location.
Extremes of heat or cold beyond the specified operating temperature limits may reduce the life
expectancy of the recorder. Do not install the unit on top of other hot equipment. Leave 44 mm
(1.75 in.) of space between rack-mounted NVR units.
Humidity:Do not use the unit near water. Moisture can damage the internal components. To
reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the unit.
Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and verify that all
items are included. There is an item list included in the package. If any of the items are
damaged or missing, please contact your local supplier.
Items shipped with the product include:

1BChapter 2: Physical installation
TruVision NVR 71 User Manual 9
• AC power cords
• Recorder
• Hard drive kits
• CD with software and manuals
• TruVision NVR 71 Quick Start Guide
• TruVision NVR 71 User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel description
The figure below shows the back panel connections and describes each connector on a typical
TVN 71 network video recorder. Details may vary for specific models.
Once all required connections are done, enter the relevant data in the setup wizard (see page
11).
Note: For every hardwired alarm input, connect one wire to the input connection with the alarm
number label and one wire to a Ground connection (labeled G).
Figure 2: TVN 71 back panel connections
Description Use
1
. SFP port (X4) Plug a small form-factor pluggable transceiver into the port in order to connect
fiber cables.(Optional)
2
. eSATA Connect an optional eSATA drive to extend the internal storage or to archive.
3
. RS-232 input Used by technical support.
See “Configure the RS-232 port” on page 95 for more information.

1BChapter 2: Physical installation
10 TruVision NVR 71 User Manual
Description Use
4
. Alarm inputs (X16) Connect physical alarms such as detectors, push buttons, etc.
5
. Redundant power
supplies (X2) Connect two PSUs.
The PSUs are shipped with the recorder.
6
. Audio input (X1) Connect a microphone for bi-directional audio (not recorded) (Optional)
Specification: RCA jack, 315 mV, 40 kohms. Unbalanced. Line-level audio
requires amplification.
7
. Audio output (X1) Connect to speakers for audio output.(Optional)
Specification: RCA jack, 315mV, 600 ohms. Unbalanced. Line-level audio
requires amplification.
8
. USB 3.0 port (X2) Connect an optional USB device, CD/DVD burner or HDD.
9
. Ethernet ports Connect to a network.
10
. Reset pin hole Access to the reset button using a paper clip.
Hold down the reset button for seven seconds to reset the network settings back
to factory default.
Note: This might cause the cameras to stop recording and the software to be
unable to connect to the recorder.
11
. Alarm outputs (X8) Connect physical alarm outputs such as a siren, flash, or relay. (Optional)
12
. Ground Connect to ground.
HDD slots
The recorder has four rows of four HDD (hard disk drive) slots. This allows up to 16 HDDs to be
connected, depending on the model. The slots are accessed from the front panel for easy
expansion or replacement of the hard drives.
Each HDD slot can support 4 or 6 TB HDDs. The total onboard storage capacity is between
16 and 96 TB in RAID or non- RAID configuration, depending on the model. The storage
capacity can be further expanded by using the USB 3.0, eSATA, or NAS functionality.
Rack mounting
The recorder is 3U rack mountable using a rack mount shelf. The rack mount ears included with
the product are intended to fix the product in the rack, not to carry the full weight of the
recorder. It can also be installed desk-based.

TruVision NVR 71 User Manual 11
Chapter 3
Getting started
Power on the recorder
The recorder comes equipped with two universal power supplies that will auto-sense
110/240 V, 60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in conjunction with
the device.
To turn on the recorder:
Plug in both power cords on the back panel. Once it is powered up, the status LEDs on the
front panel will light up.
To reboot the recorder:
Connect to the recorder through the web browser interface or TruVision Navigator and reboot
the recorder, if needed. See “Restart the recorder” on page 93 for more information.
The startup wizard
The recorder has an express installation wizard that lets you easily configure basic recorder
settings when first used. It configures all cameras to default settings. The configuration of each
camera and recorder can be customized as required later in the Configuration menu.
Any changes you make to a setup configuration page are saved when you exit the page and
return to the main wizard page.
Note: If you want to set up the recorder with default settings only, click Next in each screen
until the end.
To use the Startup wizard:
1. There are two ways to access the Startup wizard:

2BChapter 3: Getting started
12 TruVision NVR 71 User Manual
In Internet Explorer enter the IP address of the recorder. The browser will automatically
launch the startup wizard.
Note: Use TruVision Device Manager 4.0 to locate the recorder on the LAN and, if required,
to change the recorder’s IP address.
- Or -
On the recorder’s menu toolbar, click Configuration > Device Management > General
Settings and select Start wizard now to immediately launch the startup wizard.
2. Enable or disable the option to start the wizard automatically when the recorder is turned
on. Click Next.
3. In each setup configuration page, enter the desired information, click OK to save the
changes, and then click Next to move to the next page. The setup configuration pages are:
Wizard setup pages Description
User configuration You can change the admin password. Select the admin entry and click the
Edit button. Change the desired admin information and then click OK to
save and return to the User configuration window.
See Chapter 16 “User management” on page 105 for more information
about users.
Time configuration Select the desired time zone, date format, system time, and system date.
If Daylight saving time (DST) is required, select Enable DST and enter the
start and end times of summer time.
Set the amount of time to move DST forward from the standard time.
Default is 60 minutes.
Note: The system time and date are visible on screen. However, they do
not appear in recordings.
See “Time and date settings” on page 91 for more information.
Hard drive initialization The hard drives are initialized at the factory. However if you wish to clear
all data, click Initialization to initialize the HDD.
IP cameras A list of cameras already added to the recorder is shown, if any. Their
status is shown as Online or Offline. Click Search/Add to find any
available IP cameras on the LAN.
There are two ways to add an IP camera to the recorder system:
Manually: Enter the IP address of the IP camera to be added. Select the
appropriate protocol, stream number, and management port, and then
enter User name, Admin password, and transfer protocol, and then click
the OK button. Click, Next to move to the next page.
Automatically: Click Search/Add to get a list of all supported IP cameras
that are located on the LAN. Select the desired IP cameras from the search
results list to add to the recorder system and click OK. The camera
information cannot be modified. Click, Next to move to the next page
Recording schedule setup Configure your default recording settings as required. The settings apply to
all cameras connected to the recorder.
Select the desired time lapse check box, TL-Hi or TL-Lo.
To enable motion detection recording in the recording schedule, select
Enable Motion Detection Plan. However, no motion will be recorder until
you set up a motion grid. The motion grid needs to be set up for each

2BChapter 3: Getting started
TruVision NVR 71 User Manual 13
Wizard setup pages Description
camera individually via the normal Configuration menu.
To enable alarm events recording, select Enable Alarm Input Plan.
Note: You can configure the recording parameters of each individual
camera for the different recording schedules in the recording menu.
4. When all the required changes have been entered, a summary page appears showing all
the settings.
Click Finalize to exit the Wizard. All changes made are saved. The recorder is now ready to
use.
Note: If you click Exit Wizard, you will exit the wizard and changes made to the language,
alarm, password, IP camera, or date and time settings will be saved. However, all other
changes will be lost.
For a description of the recorder main menu, see “Web browser interface” on page 16.

14 TruVision NVR 71 User Manual
Chapter 4
Operating instructions
Control the recorder
You operate the recorder through a browser interface, which provides full functionality for
viewing, playback, and recorder configuration. You can also use TruVision Navigator or
TVRMobile. Please refer to the TruVision Navigator and TVRMobile user manuals for more
information.
You can use your preferred control method for any procedure, but in most cases we describe
procedures using the browser.
Front panel description
The function button on the front panel lets you easily export log files. You can also open the
front panel to access the HDDs in the recorder. The front panel can be locked with a key to limit
access.
The LED indicators light up to alert you of various conditions. See Figure 3 below for more
information.

3BChapter 4: Operating instructions
TruVision NVR 71 User Manual 15
Figure 3: TVN 71 front panel
The controls on the front panel include:
Table 1: Front Panel Elements
Name Description
1
. Status LEDs Power: A steady GREEN light indicates that the recorder is operating
correctly. A RED light indicates a fault.
Event Alarm: A blinking RED light indicates that there is a sensor Alarm
In or another alarm such as motion or tampering. No light indicates no
alarm.
HDD: A blinking RED light indicates that the recorder is accessing the
HDD in a read or write operation. A steady RED light indicates HDD
failure. No light indicates that the unit is in idle state.
Network: A GREEN light indicates a normal network connection. A
blinking RED light indicates a normal network connection when not all of
the eight network ports are in multi-address mode. No light indicates that
the recorder is not connected to any network.
Technical Alarm: A steady RED light indicates that there is a technical
alarm from the recorder. No light indicates that there is no alarm.
2
. Front panel lock You can lock or unlock the front panel with a key. It provides access to the
HDDs.
3
. Export log button Export log button: Insert a USB stick into one of the front panel USD ports.
Press the button to export the log file of the recorder for all channels (format
.txt). The download file has the log information for the past 24 hours from when
you press the button. The name format is YYYYMMDDHHMM.txt.
Note: You cannot export files to a USB CD/DVD burner using this button.
However, you can use a USD stick.
4
. USB 3.0 port There are two USB ports. They can be used for archiving video (setup via the
webpage), upgrading the firmware, or exporting the log file (via the front panel
button).
Access the web browser
To access the recorder, open the web browser and enter the IP address or domain name
assigned to the recorder. On the logon window, enter the user name and password.

3BChapter 4: Operating instructions
16 TruVision NVR 71 User Manual
The default values for recorder network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Server port: 8000
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
For more information on port forwarding, see Appendix B “Port forwarding information” on page
115.
Web browser interface
The recorder’s web browser interface has an intuitive structure that allows you to configure the
unit’s parameters quickly and efficiently. Each submenu item displays a setup menu that lets
you edit a group of settings. Most menus are available only to system administrators.
The browser window is divided into three sections. The currently selected submenu is
highlighted in green. See Figure 4 below.
Figure 4: Browser window
1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a menu
function and click to select it. There are four menu modes: Live View, Playback, Log Search, and
Configuration.