Interlogix TruVision TVR-1116D-2T User manual

TruVision DVR 11 User
Manual
P/N 1072595C-EN • REV 1.0 • ISS 11APR13

Copyright
©
2013 UTC Fire & Security Americas Corporation, Inc.
Interlogix is part of UTC Climate Controls & Security, a unit of United
Technologies
Corporation. All rights reserved
Trademarks and patents
Th
e TruVision name and logo are trademarks of UTC Fire & Security.
Other trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the
respective products.
Manufacturer
UTC Fire & Security Americas Corporation, Inc.
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
Cer
tification
N4131
FCC compliance
Class B:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. T
his equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications.
There is no guarantee that interference will not occur in a pa
rticular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the followin
g measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
European Union
directives
12004/108/EC (EMC directive):
Hereby, UTC Fire & Security declares that
this device is in compliance
or with the essential requirements and other
relevant provisions of Directive
2004/108/EC.
2002/96/EC (WEEE directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equ
ipment, or dispose of it at designated collection points.
For more information see: www.recyclethis.info.
2006/66/EC (battery directive):
This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See the
product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designat
ed collection point. For more information see:
www.recyclethis.info.
Contact information
For contact information
, see www.utcfireandsecurity.com or
www.utcfssecurityproducts.eu

TruVision DVR 11 User Manual i
Content
Chapter 1 Product introduction 1
Product overview 1
Chapter 2 Installation 3
Installation environment 3
Unpacking the DVR and its accessories 3
Back panel 4
Monitor connections 5
Audio inputs and output 6
RS-485 port 6
RS-232 port 6
PTZ dome camera set up 6
Connecting a KTD-405 keypad and dome camera to the
DVR 11
Brackets 12
Chapter 3 Getting started 13
Turning on and off the DVR 13
Using the setup wizard 14
Chapter 4 Recording 17
Initializing the recording settings 17
Defining a recording schedule 19
Daily schedules 20
Holiday schedules 21
Motion detection schedules 21
External alarm schedules 21
Protecting recorded files 22
Capturing text insertions 23
Chapter 5 Alarm settings 25
Description of alarm notification types 25
Setting up motion detection 25
Setting up external alarms 28
Triggering or clearing alarm outputs manually 30
Setting up system notifications 30
Detecting video loss 31
Detecting video tampering 32
Chapter 6 Network settings 33
Configuring general network settings 33
Configuring PPPoE 34
Configuring DDNS 35
Configuring an NTP server 36

ii TruVision DVR 11 User Manual
Configuring email 36
Configuring SNMP 37
Configuring a remote alarm host 38
Configuring multicast 38
Configuring the server and HTTP ports 39
Configuring the RTSP service port 39
Checking network status 39
Exporting network packet data 41
Chapter 7 HDD management 43
Initializing HDDs 43
Setting the HDD quota 43
Setting the HDD property 44
Checking HDD status 44
Configuring HDD alarms 45
Checking the S.M.A.R.T. information 45
Chapter 8 Operating instructions 47
Controlling the DVR 47
Using the front panel 47
Using the mouse 49
Using the IR remote control 50
Menu overview 53
Chapter 9 Live view 57
Description of live view 57
Video output 58
Controlling live view 58
Single and multiview display formats 59
Sequencing cameras 60
Accessing frequently used commands 61
Configuring live view 63
Configuring time and date 65
General settings 66
V-stream encoding 69
Chapter 10 Controlling a PTZ camera 71
Configuring PTZ settings 71
Calling up presets, tours and shadow tours 72
Setting and calling up presets 73
Setting and calling up preset tours 75
Setting and calling up a shadow tour 77
Chapter 11 Playing back a recording 79
Overview of the playback window 79
Instant playback 81
All-day playback 82
Searching recorded video 83

TruVision DVR 11 User Manual iii
Playing back recordings by time and video type 84
Playing back recordings by event 85
Slideshow of snapshots 86
Playing back recordings from the system log 86
Motion search 88
Playing back frame-by-frame 89
Digital zoom in playback 89
Chapter 12 Archiving recorded files 91
Archiving files 91
Creating and archiving video clips 93
Archiving snapshots 94
Managing backup devices 95
Playing back archived files on a PC 95
Chapter 13 DVR management 97
Configuring the RS-232 port 97
Updating system firmware 98
Restoring default settings 99
Viewing system information 99
Searching system logs for events 100
Chapter 14 Camera settings 103
Configuring the OSD settings 103
Setting up privacy masking 104
Adjusting video image settings 105
Chapter 15 User management 107
Adding a new user 107
Customizing a user’s access privileges 108
Deleting a user 110
Modifying a user 110
Changing the Admin password 110
Chapter 16 Using the web browser 111
Windows Vista and 7 users 111
Accessing the web browser 112
Web browser overview 112
Using the web browser to configure the device 114
Searching and playing back recorded video 115
Searching for event logs 117
Controlling a PTZ dome camera in the web browser 118
Capturing text insertions 118

iv TruVision DVR 11 User Manual
Appendix A Specifications 121
Appendix B PTZ protocols 123
Appendix C Port forwarding information 125
Appendix D KTD-405 keypad 127
Supported firmware 127
Wiring the keypad 127
Setting the keypad to work with the DVR 128
Operating the keypad 130
Appendix E Maximum pre-recording times 135
Appendix F Supported PTZ commands 137
Appendix G Default menu settings 139
Index 147

TruVision DVR 11 User Manual 1
Chapter 1
Product introduction
Product overview
This is the TruVision DVR 11(TVR 11) User Manual for models:
Table 1: Product codes for TVR 11
Americas
Description
TVR
-1108-1T TruVision DVR 11, H.264, 8 ch, 1 TB Storage
TVR
-1108-2T TruVision DVR 11, H.264, 8 ch, 2 TB Storage
TVR
-1116-1T TruVision DVR 11, H.264, 16 ch, 1 TB Storage
TVR
-1116-2T TruVision DVR 11, H.264, 16 ch, 2 TB Storage
TVR
-1116-4T TruVision DVR 11, H.264, 16 ch, 4 TB Storage
TVR
-1108D-1T TruVision DVR 11, H.264, 8 ch, DVD/CD, 1 TB Storage
TVR
-1108D-2T TruVision DVR 11, H.264, 8 ch, DVD/CD, 2 TB Storage
TVR
-1116D-1T TruVision DVR 11, H.264, 16 ch, DVD/CD, 1 TB Storage
TVR
-1116D-2T TruVision DVR 11, H.264, 16 ch, DVD/CD, 2 TB Storage
EMEA
TVR
-1104-500/EA TruVision DVR 11, H.264, 4 ch, 500 GB Storage
TVR
-1104-1T/EA TruVision DVR 11, H.264, 4 ch, 1 TB Storage
TVR
-1104-2T/EA TruVision DVR 11, H.264, 4 ch, 2 TB Storage
TVR
-1108-1T/EA TruVision DVR 11, H.264, 8 ch, 1 TB Storage
TVR
-1108-2T/EA TruVision DVR 11, H.264, 8 ch, 2 TB Storage
TVR
-1116-2T/EA TruVision DVR 11, H.264, 16 ch, 2 TB Storage
TVR
-1116-4T/EA TruVision DVR 11, H.264, 16 ch, 4 TB Storage
TVR
-1104D-500/EA TruVision DVR 11, H.264, 4 ch, DVD/CD, 500 GB Storage
TVR
-1104D-1T/EA TruVision DVR 11, H.264, 4 ch, DVD/CD, 1 TB Storage
TVR
-1104D-2T/EA TruVision DVR 11, H.264, 4 ch, DVD/CD, 2 TB Storage
TVR
-1108D-1T/EA TruVision DVR 11, H.264, 8 ch, DVD/CD, 1 TB Storage
TVR
-1108D-2T/EA TruVision DVR 11, H.264, 8 ch, DVD/CD, 2 TB Storage
TVR
-1116D-1T/EA TruVision DVR 11, H.264, 16 ch, DVD/CD, 1 TB Storage

0BChapter 1: Product introduction
2 TruVision DVR 11 User Manual
Americas
Description
TVR
-1116D-2T/EA TruVision DVR 11, H.264, 16 ch, DVD/CD, 2 TB Storage
Note: Models are shipped with the power cords for their region.
For regions not listed in Table 1 above, please contact your local supplier.
The DVR is a versatile, user-friendly embedded digital video recorder (DVR).
It allows end-users to record 4, 8 or 16 analog cameras at CIF in real time (25/30
fps), while providing integration with the UTC portfolio of security solutions, and
offering a seamless product experience within the TruVision brand.
The dual streaming functionality allows the user to set up different settings for
recording and streaming video in live view mode.
The DVR can fully integrate with the license-free TruVision Navigator software,
which is ideal for the most commercial applications. Its easy and intuitive-to-use
web browser interface enables remote configuration and secure viewing,
searching, and playing back of video from computers connected via the Internet.

TruVision DVR 11 User Manual 3
Chapter 2
Installation
This section describes how to install the DVR unit.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation
of the unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to
131 °F) and noncondensing humidity specifications (10 to 90%) before choosing
an installation location. Extremes of heat or cold beyond the specified operating
temperature limits may reduce the life expectancy of the DVR. Do not install the
unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between
rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to
rain or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of
the unit.
Unpacking the DVR and its accessories
When you receive the product, check the package and contents for damage, and
verify that all items are included. There is an item list included in the package. If
any of the items are damaged or missing, please contact your local supplier.

1BChapter 2: Installation
4 TruVision DVR 11 User Manual
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• DVR
• Video loop through cable
• CD with software and manuals
• TruVision DVR 11 Quick Start Guide
• TruVision DVR 11 User Manual (on CD)
Back panel
The figures on the next page show the back panel connections and describe
each connector on typical TVR 11 digital video recorder. Details may vary for
specific models.
Before powering up the DVR, connect the cameras and a main monitor for basic
operation. Once all required connections are done, enter the relevant data in the
setup wizard (see page 14).

1BChapter 2: Installation
TruVision DVR 11 User Manual 5
Figure 1: TVR 11 back panel connections (16-channel model shown)
1. Loop through for up to 16 analog cameras
(depends on DVR model).
2. Connect to a RS-232 device.
3. Connect up to four alarm input cables to
relay outputs.
4. Connect one alarm relay output.
5. Connect four audio inputs to RCA
connectors.
6. Connect up to 16 analog cameras to BNC
connectors (depends on model of DVR).
7. Connect to an optional USB device such as
a mouse, CD/DVD burner or HDD. The
DVR supports both a USB DVD and a USB
HD on the front and rear USB ports.
8. Connect one CCTV monitor (CVBS
connector).
9. Connect to a HDTV. The HDMI connection
supports both digital audio and video.
10. Connect to a VGA monitor.
11. Connect to speakers for audio output.
12. Connect to a network.
13. Connect to a RS-485 device such as a PTZ
camera or a keypad.
14. Connect to the PSU (12 VDC).
15. Power switch (on/off).
16. Connect to ground.
Monitor connections
Connect a monitor to one of the DVR’s outputs (BNC/VGA/HDMI). The DVR
provides a 1 Vp-p CVBS signal. See Figure 1 above for connecting a monitor to a
DVR.
The DVR supports up to 1280 × 1024 / 60 Hz resolution in VGA. The monitor
resolution should be at least 800 × 600. Adjust your monitor accordingly to this
resolution.

1BChapter 2: Installation
6 TruVision DVR 11 User Manual
Audio inputs and output
The unit is equipped with four audio inputs and one audio output. Both the audio
output and the audio inputs are line-level.
Audio i
nput RCA jack, 315 mV, 40 kohms. Unbalanced
Audio output
RCA jack, 315mV, 600 ohms. Unbalanced
Note: Line-level audio requires amplification.
RS-485 port
There is one RS-485 port on the back panel of the DVR to connect a PTZ dome
camera or keypad. See Figure 3 for the serial pin outs.
Figure 2: RS-485 pin outs
D+: Connect to the RS-485 A connection on the
dome camera or keypad.
D-: Connect to the RS-485 B connection on the
dome camera or keypad.
RS-232 port
Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices
to the DVR such as the UTC ProBridge accessory. See “Configuring the RS-232
port” on page 97 for more information.
PTZ dome camera set up
Use the USB mouse provided or the optional keypad for local telemetry control. If
using the DVR over a network, use the web browser to control the PTZ dome
cameras or TruVision Navigator.
See Appendix B on page123 for the supported protocols, and Appendix F on
page 137 for the PTZ commands supported by each protocol.
Each PTZ camera must be set up individually. For information on configuring
PTZ dome camera settings, see Chapter 10, “Controlling a PTZ camera” on page
71.

1BChapter 2: Installation
TruVision DVR 11 User Manual 7
Connecting a PTZ dome camera
See Figure 4 below for how to connect a PTZ camera to the DVR. Any PTZ
dome camera can be controlled as the DVR is doing the PTZ protocol translation.
However, this setup provides only limited dome configuration (see Appendix B on
page 123 for the list of approved PTZ protocols).
Figure 3: Connecting a PTZ dome camera to the DVR for control over the network
Dome camera
DVR back panel
RS-485 port
Configuring the PTZ protocols for Interlogix cameras
Before the PTZ dome cameras are assembled in their housings, set their
protocol and address DIP switches for the DVR. See Table 3 on page 8 for
different Interlogix PTZ dome camera settings.
If you are using PTZ dome cameras from another company, please refer to their
configuration instructions.

1BChapter 2: Installation
8 TruVision DVR 11 User Manual
Table 2: PTZ protocols for Interlogix cameras
Camera
Switch setting
TruVision Mini PTZ
12X: Indoor Dome
Protocol DIP
switches:
•RS-485 (on DVR): 000000
1. Protocol DIP switches
2. RS-485 communication DIP switches
3. Camera ID DIP switches
•RS-422 (on I/O
box): 100000
RS-485
communication DIP
switches:
110000
Camera ID DIP
switches: Select the camera ID
DIP switch
address as
required
RS-422/RS-485 data connector:
TruVision Mini PTZ
12X: Outdoor
Dome
Protocol DIP
switches:
•RS-485 (on DVR): 000000
1. Protocol DIP switches
2. RS-485 communication DIP switches
3. Camera ID DIP switches
•RS-422 (on I/O
box): 100000
RS-485
communication DIP
switches:
110000
Camera ID DIP
switches: Select the camera ID
DIP switch
address as
required.
RS-422/RS-485 data connector:

1BChapter 2: Installation
TruVision DVR 11 User Manual 9
Camera
Switch setting
TruVision Dome
16X PTZ
Protocol switches:
•RS-485 (on DVR): 0111
1. Address switches; 2. Baud switches;
3. Protocol switches
•RS-422 (on I/O
box): 1111
Address switches: Select the
camera ID
DIP switch
address as
required.
Baud rate: 0000 =
9600 bps
0011 =
4800 bps
RS-422/RS-485 data connector:
CyberDome
Protocol switches: NA
Address switches: Select the
camera ID
DIP switch
address as
required.
RS-485 data connector:

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10 TruVision DVR 11 User Manual
Camera
Switch setting
UltraView PTZ
Protocol switches:
•RS-485 (on
DVR): 01000
1. Protocol switches;
2. Address switches
•RS-422 (on I/O
box): 10000
Address switches: Select the
address
switch
address as
required.
RS-422/RS-485 data connector:
Legend
Protocol switches:
•RS-485 on DVR): 1
•RS-422 (on I/O
box): 0
Address switches: Select the
camera ID
DIP switch
address as
required.
RS-422/RS-485 data connector:

1BChapter 2: Installation
TruVision DVR 11 User Manual 11
Connecting a KTD-405 keypad and dome
camera to the DVR
Use the input/output box that is supplied with the keypad to connect the KTD-405
keypad to the DVR. See Appendix D “KTD-405 keypad” on page 127 for more
information on wiring and using the KTD-405 keypad.
As the KTD-405 keypad uses full duplex data communication, you cannot
connect the both keypad and a dome camera directly to the DVR from the RS-
485 port as this could cause problems on the bus. If both devices are required, it
is recommended that you use the keypad’s RS-422 connection to connect the
dome camera and the keypad’s RS-485 connection to connect the DVR. See
Figure 5 as well as Table 4 and Table 5 below.
Note: These connections only work with UTC PTZ protocols (see Appendix B on
page 123). If you are using another manufacturer’s PTZ protocol, it is not
possible to connect both a keypad and dome camera to the DVR.
Figure 4: Connecting a PTZ dome camera and KTD-405 keypad to the DVR
1. KTD-405 keypad
2. RS-232 programming port
3. RS-485 and RS-422 in/out
4. RS-485 termination switch
5. RJ45 cable control (use the cable provided with
the equipment)
6. I/O box
7. DVR back panel
8. Dome camera

1BChapter 2: Installation
12 TruVision DVR 11 User Manual
Table 3: UTC PTZ protocol settings
Dome: RS
-422 protocol TVR 11: Interlogix RS-485
See Table 5 below for the bus addresses to consider when connecting a both
keypad and dome camera to the DVR.
Table 4: Bus addresses
DVR bus address DVR video inputs PTZ address range
11-32 00-31
21-32 32-63
31-32 64-95
41-32 96-127
51-32 128-159
61-32 160-191
71-32 192-223
81-32 224-255
Brackets
The DVR is easily rack-mountable. It has a 1.5U chassis.
See Figure 6 below.
Figure 5: Rack-mount installation
To install the racks:
1. Attach the two small front-rack mount ears (A) to the DVR (supplied).
2. Attach the DVR to the front rails (B) (screws not supplied).

TruVision DVR 11 User Manual 13
Chapter 3
Getting started
Turning on and off the DVR
Before starting the power up process, connect at least one monitor to the video
out or the VGA interface. Otherwise, you will not be able to see the user interface
and operate the device. Also connect at least one camera.
The DVR auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,
60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the DVR:
Turn on the DVR using the power switch on the back panel. Once it is powered
up, the status LEDs on the front panel will light up. All connected cameras are
displayed on-screen. The DVR automatically begins recording.
To turn off the DVR:
1. In live view mode, right-click the mouse and click Menu. The main menu
window appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm
shutdown.
To reboot the DVR:
1. In live view mode, right-click the mouse and click Menu. The main menu
window appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.

2BChapter 3: Getting started
14 TruVision DVR 11 User Manual
Using the setup wizard
The TVR 11 has an express installation wizard that lets you easily configure
basic DVR settings when first used. It configures all cameras simultaneously.
The configuration can then be customized as required.
By default the setup wizard will start once the DVR has loaded. It will walk you
through some of the more important settings of your DVR.
Any changes you make to a setup configuration page are saved when you exit
the page and return to the main wizard page.
Note: If you want to set up the DVR with default settings only, click Next in each
screen until the end.
To quickly set up the DVR:
1. Connect all the devices required to the back panel of the DVR. See Figure 1
on page 5.
2. Turn on the unit using the power switch on the front panel. After the boot up
screen, the DVR displays video images on screen.
3. Select the preferred language for the system from the dropdown list and then
click Next.
4. Enable or disable the option to start the wizard automatically when the DVR is
turned on. Click Next.
5. Administrator configuration:
Navigate to the Admin Password edit box and click the edit box with the
mouse, or press Enter on the front panel or remote control, to display the
virtual keyboard. Enter the default admin password, 1234.
Note: You must enter an admin password. To change the Admin password,
check New Admin password and enter the new password and confirm it.
Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a
safe place so that you do not forget it.
If you should forget the password to your DVR, contact your supplier with the
serial number of your DVR to obtain a secure code to reset it.
Click Next.
6. Time and date configuration:
Select the desired time zone, date format, system time, and system date.
Note: Daylight savings time (DST) cannot be configured from the Wizard. See
“Configuring time and date” on page 65 for more information on DST.