Interlogix TVR-1004-250 User manual

P/N 1068258 • REV C • ISS 06APR12
TruVision DVR 10 User
Manual

Copyright
© 201
2 UTC Fire & Security. All rights reserved.
Disclaimer
The information in this document is subject to change without notice.
UTC Fire & Security.
(“
UTC Fire & Security”) assumes no responsibility for inaccuracies or omissions and
specifically disclaims any liabilities, losses, or risks, personal or otherwise, incurred as a
consequence, directly or indirectly, of the use or application of any of the contents of this
document. For the late
st documentation, contact your local supplier or visit us online at
www.interlogix.com.
This publication may contain examples of screen captures and reports used in daily
operations. Examples may include fictitious names of individuals and companies. Any
s
imilarity to names and addresses of actual businesses or persons is entirely coincidental.
Trademarks and patents
Interlogix, TruVision names and logos are trademarks of UTC
Fire & Security.
Other trade names used in this document may be trademarks or re
gistered trademarks of
the manufacturers or vendors of the respective products.
Manufacturer
UTC Fire & Security Americas Corporation, Inc.
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Securi
ty B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
Certification
Intended use
Use this product only for the purpose it was designed for; refer to the data sheet and user
documentation for details. For the latest product information, contact your
local supplier or
visit us online at www.interlogix.com.
FCC compliance
Class B:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide
r
easonable protection against harmful interference when the equipment is operated in a
residential environment. This equipment generates,
uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual,
may cause
harmful interf
erence to radio communications.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
European Union directives
2004/108/EC (EMC directive
): Hereby, UTC Fire & Security declares that this device is in
compliance with the essential requirements and other relevant provisions of Directive
2004/108/EC
2002/96/EC (WEEE directive):
Products marked with this symbol cannot be disposed of as
unso
rted municipal waste in the European Union. For proper recycling, return this product
to your local supplier upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive):
This product contains a battery that cannot be disposed of
as unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which ma
y include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
CAUTION:
There is risk of explosion if batteries are replaced by an incorrect type. Dispose
of used batteries according to the instructions.
Contact information
www.utcfireandsecurity.com
or www.interlogix.com

TruVision DVR 10 User Manual i
Content
Chapter 1 Product introduction 1
Product overview 1
Features 1
Chapter 2 Installation 5
Installation environment 5
Unpacking the TVR 10 and its accessories 6
HDD capacity 6
Back panel overview 7
Connection diagram 8
Chapter 3 Operating instructions 9
Control interfaces 9
Controlling the TVR 10 9
Front panel overview 10
Using the mouse 11
Using the IR remote control 13
Using the Web browser 15
Main menu overview 18
Chapter 4 Basic operation 23
Turning on the TVR 10 23
Live mode 23
Connecting the spot monitor 25
Logging on 25
Controlling a PTZ camera 26
Manual recording 28
Playing back video 30
Archiving recorded files 35
Turning off the TVR 10 37
Chapter 5 Advanced setup 39
User settings 39
Camera settings 45
Display settings 57
Recording settings 61
Alarm settings 65
Network settings 70
PTZ settings 74

ii TruVision DVR 10 User Manual
Chapter 6 Utilities settings 81
Modifying the device name 81
Restoring to factory defaults 82
Managing the hard drive 83
Acknowledging an alarm 84
Rebooting the TVR 10 84
Viewing logs 84
Chapter 7 Upgrading the firmware 87
Upgrade methods 87
Upgrading with a USB flash memory 87
Upgrading through the Web browser 88
Setting up the wftp32 FTP server 89
Upgrading using the FTP server 89
Appendix A Mouse control function 91
Display interface 91
PTZ interface 91
Camera name position configure interface 92
Area configure interface 92
Text input interface 92
Playlist interface 93
User interface 93
Appendix B Specifications 95
Appendix C Troubleshooting 97
Appendix D PTZ protocols 99
Appendix E Factory defaults 100
Menu defaults 100
Network defaults 100
Index 103

TruVision DVR 10 User Manual 1
Chapter 1
Product introduction
Product overview
This is the TruVision DVR 10 User Manual for models:
• TVR-1004-250
• TVR-1004-500
• TVR-1004-1T
The TruVision DVR 10 (TVR 10) is a network digital video recorder developed for
digital surveillance. The TVR 10 uses an embedded microcontroller unit with the
Linux operating system, combining the most advanced technology in video and
audio encoding/decoding, hard drive recording, and TCP/IP communication. The
TVR 10’s firmware is stored directly into the memory, making it more stable and
reliable.
The TVR 10 includes the features of both a digital video recorder (DVR) and
digital video server (DVS). The device can be used as a standalone system or to
build a surveillance network such as those widely used in the retail, education,
banking, telecommunications, transportation, manufacturing, warehouse, and
irrigation industries.
Features
This section describes the available TruVision DVR 10 features.
Compression
The TVR 10 supports the following video features:
• H.264 video compression algorithm and each channel can be CIF real-time
(PAL: 25FPS, NTSC: 30FPS), 4CIF, DCIF, 2CIF, QCIF

Chapter 1: Product introduction
2 TruVision DVR 10 User Manual
• Multiple area motion detection
• Privacy masking
• Tampering alarm view
• Video signal loss alarm
• Changeable OSD position
• Both variable and constant bit rate
• Dual-stream, and the substream can support CIF/QCIF resolution
Storage
The TVR 10 supports the following storage features:
• One SATA interface and HDD up to 1 TB memory
• HDD S.M.A.R.T. technology
• FAT32 file system
• Multiple record modes: schedule record, motion detection record, external
alarm record, motion and alarm record, motion or alarm record, manual
record
• Overwrite and nonoverwrite record mode
• USB flash drive, USB hard drive, and USB CD-RW/DVD-RW to backup
Preview and playback
The TVR 10 supports the following preview and playback features:
• One main composite video output (for monitor A) and an additional composite
video output (for monitor B)
• One VGA output with 1024 x 768 resolution
Note: VGA has precedence over the main composite video output and both
cannot be used at the same time.
• Play forward, backward, pause, frame-by-frame, etc.
• User-defined preview layout
• One playback channel
Network
The TVR 10 supports the following network features:
• TCP, UDP, Multicast, DHCP, etc.
• RTP

Chapter 1: Product introduction
TruVision DVR 10 User Manual 3
• ADSL (PPPoE) dialup function
• Programming and setup through browser interface
• Remote download and playback the recorded files
• Remote upgrade of TVR 10 firmware
• PTZ control using Web browser
• IE for network control
• Remote access to log file
Other features
The TVR 10 supports the following additional features:
• Bidirectional audio
• Watermarks
• Local and remote PTZ control
• Multilevel user management
• Local and remote log searching function

TruVision DVR 10 User Manual 5
Chapter 2
Installation
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation
of the unit is well ventilated.
Temperature: Consider the TVR 10’s operating temperature (14 to 122°F, −10
to 50°C) and noncondensing humidity specifications (10 to 90%) before choosing
an installation location. Extremes of heat or cold beyond the specified operating
temperature limits may reduce the life expectancy of the TVR 10. Do not install
the TVR 10 on top of other hot equipment. Leave 1.75 in. (44 mm) of space
between rack mounted TVR 10 units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to
rain or moisture.
Chassis: Equipment weighing less than 35 lb. (15.9 kg) may be placed on top of
the TVR 10.

Chapter 2: Installation
6 TruVision DVR 10 User Manual
Unpacking the TVR 10 and its accessories
When you receive the product, check the package and contents for damage, and
verify that all items are included. There is an item list included in the package. If
any of the items are damaged or missing, please contact your local supplier.
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• USB mouse
• Power supply
• AC power cord
• TruVision DVR 10 Quick Start Guide
• TruVision DVR 10 User Manual (on CD)
HDD capacity
Storage capacity for the TruVision DVR 10 varies depending on the model. Refer
to Table 1 below for more information.
Table 1: TruVision DVR 10 model types
Model number
Description
TVR
-1004-250 TruVision DVR Model 10, 4 ch, 250 GB
TVR
-1004-500 TruVision DVR Model 10, 4 ch, 500 GB
TVR
-1004-1T TruVision DVR Model 10, 4 ch, 1 TB

Chapter 2: Installation
TruVision DVR 10 User Manual 7
Back panel overview
Figure 1 below shows the back panel controls and connectors on a typical
TruVision series network digital video recorder. Details may vary for specific
models.
Figure 1: Back panel
1 3
42
VIN VOUT
1
2
AIN AOUT ETHERNET
VGA
RS-485
ALARM IN
OUT
POWER
+12V
T+T-R+R-
1 G
1234GG
1 2 3 4 5 6
7 8 910 1211
1.
Video in
2.
Video out
3.
VGA interface
4.
Alarm out
5.
RS-485 T+ T− R+ R−
6. Power switch
7.
USB interface
8.
Audio in
9.
Audio out
10.
Ethernet port
11.
Alarm in
12. +12 VDC power supply input

Chapter 2: Installation
8 TruVision DVR 10 User Manual
Connection diagram
Use Figure 2 below as a visual guide to connect the various peripherals to the
TVR 10.
Figure 2: Rear panel connection diagram
1 3
42
VIN VOUT
1
2
AIN AOUT ETHERNET
VGA
RS-485
ALARM IN
OUT
POWER
+12V
T+T-R+R-1 G
1234GG
Powe r
Lin k/ Act
100
FD/Col
12345678
1. Connect up to four cameras
2.
Connect up to two CCTV monitors (one for main,
two for spot)
3.
Connect to a VGA monitor
4.
Alarm output
5.
Connect to a PTZ control
6. Connect to a USB mouse
7.
Connect to audio input
8.
Connect to speakers
9.
Connect to network devices
10.
Connect to alarm input cables
11. Connect to the power supply

TruVision DVR 10 User Manual 9
Chapter 3
Operating instructions
Control interfaces
The TVR 10 has three control interfaces:
• Built-in interface
• Display interface
• Web browser interface
Built-in interface. The built-in interface is displayed on the VBA monitor. It
consists of a main menu and several dialog screens that let you configure and
control the device. You can invoke the built-in interface using the front panel,
remote control, or mouse.
Display interface. The display interface consists of various toolboxes that
appear on top of the VBA monitor image. These let you control live or playback
video while in PTZ or playback mode. You can invoke the display interface from
the built-in interface screens or from the mouse menu. The controls in any
toolbox can be operated using the front panel, remote control, and mouse.
Web browser. The Web browser interface uses Internet Explorer to simulate the
display and control functions of the VGA monitor on a remote PC. The Web
browser interface can only be invoked by a PC with Internet access.
Controlling the TVR 10
You can control the TVR 10 using:
• Front panel control
• IR remote control
• Mouse control

Chapter 3: Operating instructions
10 TruVision DVR 10 User Manual
Front panel control. Use the directional arrow buttons to select a command,
option, or button on a screen. Use the ENTER button to confirm a selection.
IR remote control. Use the directional arrow buttons to select a command,
option, or button on a screen. Use the OK button to confirm a selection.
Mouse. Move the pointer to a command, option, or button on a screen. Click
(with the left mouse button) to confirm a selection.
You can use your preferred control method for any procedure, but in most cases
we describe procedures using mouse terminology. Optional control methods are
given only when they differ substantially from mouse control methods.
Front panel overview
The buttons on the front panel control all DVR functions. The LED indicators light
up or flash to alert you of various conditions. See Table 2 below for more
information.
Figure 3: Front panel introduction
Table 2: Front panel legend
Item
Type Name Description
1
Status
LEDs Power Green indicates the DVR is working. No light indicates the DVR is powered off.
HDD
Blinking red indicates that video is being recorded. Solid red
indicates that the hard drive has an error.
Tx/Rx Solid green indicates that the DVR is being accessed by
Internet Explorer or Client Software. Blinking green
indicates that data is being transferred between the DVR
and Internet Explorer or Client Software.
234
1MENU
Disp Srch PTZ Live Rec Esc
Power
HDD
Tx/Rx
TVR10
2
13
234 1MENU
DispSrchPTZ Live Rec Esc
Power
HDD
Tx/Rx
TVR10
2
1 3

Chapter 3: Operating instructions
TruVision DVR 10 User Manual 11
Item
Type Name Description
2
Numeric
buttons 1 to 4 Enter numbers from 1 to 4.
MENU Switches out of display mode to display the main menu.
Function
buttons ESC Cancels the current changes and returns to the previous screen or main menu.
SRCH Displays the Search screen to search for and play back
recorded video.
REC Displays the Manual Record screen and options.
PTZ Enters PTZ control mode.
DISP Multiple screens display.
Switch from the main menu to live mode.
LIVE Displays Camera 1 in live mode.
3
Directiona
l controls , , , 
(arrow
buttons)
In menu mode, use the Left or Right Arrow buttons
to select
and the Up or Down Arrow buttons to edit.
PTZ direction control.
Playback speed control.
ENTER
(central
button)
Confirms menu selections.
Enters or × to enable or disable options.
Pauses playback.
Using the mouse
Use the USB mouse provided with the TVR 10 to carry out the same operations
as the front panel and remote control. The USB mouse lets you navigate and
make changes to settings in the user interface.
Connect the mouse to the TVR 10 by plugging the mouse USB connector into
the USB port on the back panel. The mouse is immediately operational. You can
replace the standard mouse with a wireless mouse. However, the unit may not
support all types of wireless mouse.
To use the mouse in live view:
1. Scroll forward and backward between cameras.
When in full-screen view, use the scroll button on the mouse to scroll forward
and backward through the cameras.
2. Double-click to toggle between full-screen and multiview.
When in multiview, double-click a camera to display its image in full-screen
view. Double-click again to return to multiview.

Chapter 3: Operating instructions
12 TruVision DVR 10 User Manual
Mouse shortcut menu
To display the mouse control menu, right-click while in live view. The commands
on this shortcut menu are shown in Figure 4 below. Table 3 below describes the
commands.
Figure 4: Mouse shortcut menu
Table 3: Mouse shortcut menu commands
Command
Description
Main Menu
Displays the main menu.
Camera
Selects an individual camera.
Multi
-screen Selects multiview. The multiview options vary based on the number of
cameras connected to the TVR 10. You can choose either a four-
screen
or single screen display.
PTZ Control
Controls a PTZ camera. Right-click to view the following options:
Channel: Selects the camera to control
Preset: Selects a preset number to use
Exit: Returns to display mode
Search
Displays the Play Back screen. Lets you search for recordings using
specific criteria such as by camera, type of event, time, and text.
Right-click to return to display mode.
Manual Record
Displays the Manual Record screen.
Open/Close Status
Toggles the on-screen status bar on and off.
Spot Channel
Controls the spot monitor.

Chapter 3: Operating instructions
TruVision DVR 10 User Manual 13
Using the IR remote control
Use the IR remote control to carry out functions similar to the front panel buttons.
Figure 5: Controls on the IR remote
Table 4: IR remote control legend
Item
Name Description
1
POWER Turns off the device.
2
TVR 10 Enables the IR remote control to control the TVR 10.
3
Numeric buttons Enter numbers, lower case or upper case letters, and
symbols in edit mode.
4
DEL Deletes an entry in edit mode.
5
# Toggles between video inputs or video channels.
6
INFO Reserved for future use.
7
ESC Cancels and returns to the main menu.
8
PTZ Enters PTZ control mode.
9
MENU Switches from live mode to menu mode and displays the
main menu.
3
6
9
1
4
7
2
5
8
0
POWER
ABC DEF
GHI JKL MNO
PQRS TUV WXYZ
OK
INFO PTZ
ESC MENU
+
-
F
O
C
U
S
+
-
PLAY REC VOIP/MON PREV
DEL #
12
3
45
6
7
8
9
10
15
14
13
12
11

Chapter 3: Operating instructions
14 TruVision DVR 10 User Manual
Item
Name Description
10
, , , (arrow
buttons)
OK (central button)
In menu mode, the Left or Right Arrow buttons select
commands or options; the Up or Down Arrow buttons edit or
select values. OK enters the selection or value.
PTZ direction control.
Playback speed control.
11
Lens control FOCUS and ZOOM control for camera lens.
12
SRCH Displays the Search screen to search for and play back
recorded video.
13
REC Displays the Manual Record screen.
14
DISP Displays multiscreen. Switches to live mode.
15
LIVE Displays Camera 1 in live mode.
To place batteries into the IR remote control:
1. Remove the battery cover.
2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are
correctly placed.
3. Replace the battery cover.
To connect the remote control to the TVR 10:
1. Turn on the TVR 10 and wait for the live video to appear.
2. On the remote control, press and release the Power button. The remote
control is now operational.
To turn off the IR remote control:
1. Press the TVR 10 button while the IR remote control is still controlling the
TVR 10.
To turn the TVR 10 off with the remote control:
1. Press and hold the POWER button for several seconds. A power off prompt
displays.
2. Enter a password, if required.
3. Select Confirm then switch off the manual power located on the back panel.
Troubleshooting the remote control
If the IR remote control is not functioning properly, perform the following tests:
• Check the battery polarity.

Chapter 3: Operating instructions
TruVision DVR 10 User Manual 15
• Check the remaining charge in the batteries.
• Check that the IR remote control sensor is not masked.
If the problem still exists, please contact your administrator.
Using the Web browser
The TVR 10 Web browser lets you view, record, and play back videos as well as
manage all aspects of the TVR 10 from any PC connected to your network. The
browser’s easy-to-use controls give you quick access to all TVR 10 functions.
Figure 6: TVR 10 Web browser
Table 5: Web browser interface layout
Item
Name Description
1
Viewer View live or playback video.
2
Navigation bar Logs you out of the interface. Accesses live or playback video.
Displays the TVR 10 logs. Configures the unit remotely.
3
PTZ control Controls the PTZ functions of camera in live mode.
4
Navigator View video of the selected camera. Right-click the camer
a to set
the viewing stream type (main stream or sub-stream).

Chapter 3: Operating instructions
16 TruVision DVR 10 User Manual
Item
Name Description
5
Taskbar Displays single or four-screen views. Selects multiscreen.
Captures screen. Archives video. Lets you talk through a
microphone to a speaker connected to the TVR 10 (bidirectional
audio).
6
Video adjust Adjusts video image such as brightness, saturation, hue, and
audio volume. Restores default settings.
To access the TVR 10, open a Web browser and enter the IP address assigned
to the TVR 10 as a Web address. In the login screen, enter the default user ID
and password.
User ID: admin
Password: 1234
The Web browser uses the following ports:
Video Port: 8000
HTTP Port: 80
Searching recorded video for playback
To search for recorded video for playback, click the Playback button on the
navigation bar. The Search screen displays. Select a play type and a file type in
the appropriate boxes and specify a time range. Click the Search button
(displayed as a magnifying glass) to start your search.
Search results display below your specified search criteria and are arranged by
start time. Double-click a result item to play back video.
Playing back recorded video
Use the playback control bar, shown in Figure 7 below, to control playback video.
The playback control bar lets you do the following:
• Control playback speed (fast forward, slow forward, and stop)
• Capture a screen image of the playback video
• Save a video segment onto your desktop
• Download recorded video to your hard drive
Figure 7: Playback control bar