Interlogix TruVision NVR 22 User manual

TruVision NVR 22 (S/P)
User Manual
P/N 1073192-EN • REV A • ISS 09AUG16

Copyright
©
2016 United Technologies Corporation. All rights reserved.
Interlogix is part of UT
C Climate, Controls & Security, a unit of United
Technologies Corporation
. All rights reserved
Trademarks and
patents
Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective
products.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
FCC compliance
Class A
: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated i
n a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a
residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
FCC
conditions
This device complies with Part 15 of the FCC Rules. Operation is subject to the
followin
g two conditions:
(1) This device may not cause harmful interference.
(2) This Device must accept any interference received, including interference
that may cause undesired operation.
Canada
This Class A digital apparatus complies with CAN ICES
-003 (A)/NMB-3 (A).
Cet appareil numérique de la classe A est conforme à la norme CAN ICES
-003
(A)/NMB
-3 (A).
ACMA compliance
Notice!
This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
Certification
EU directives
This product and
- if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the
applicable harmonized European standards
listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive):
Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. Fo
r proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info.
2013/56/EU & 2006/66/EC
(battery directive): This product contains a battery
that cannot be disposed of as unsorted municipal waste in the European Union.
See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate c
admium (Cd),
lead (Pb), or mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Contact information
For contact information, see
www.interlogix.com or
www.utcfssecurityproducts.eu

TruVision NVR 22 (S/P) User Manual I
Content
Chapter 1 Product introduction 1
Product overview 1
Default settings to access the device 1
Chapter 2 Physical installation 3
Installation environment 3
Unpacking the recorder and its accessories 3
Back panel 4
RS-232 port 6
PoE ports 6
Monitor connections 6
Rack mounting 6
Chapter 3 Getting started 7
Powering on the recorder 7
The startup wizard 8
Chapter 4 Operating instructions 10
Controlling the recorder 10
Using the front panel 10
Using the mouse 14
Using the IR remote control 15
Menu overview 17
Chapter 5 Live view 21
Description of live view 21
Video output 22
Live view mouse menu 22
Single and multiview display mode 23
Sequencing cameras 24
Live view toolbar 24
Digital zoom 25
PTZ preset and tours 26
Chapter 6 Searching files 29
Advanced search video menu 29
Search and play back recordings by time and video type 30
Search and play back recordings by event 31
Search bookmarked recordings 31
Search snapshots 32
Log search 33
Chapter 7 Playback functionality 34
Instant playback 37

II TruVision NVR 22 (S/P) User Manual
24-hour playback 38
Event playback 39
Smart playback 40
Split-screen playback 42
Playback speed and skip time 43
Play back frame-by-frame 44
Digital zoom in playback 44
Create bookmarks 45
Lock playback files 45
Manage playback files 46
Chapter 8 Archiving files 47
Archiving files 47
Create and archive video clips 50
Playing back archived files on a PC 50
Using TruVision Player 51
Chapter 9 Display settings 52
Display settings 52
Layout 54
Chapter 10 Camera setup 56
IP camera status 56
Using RTSP custom protocols 58
PoE power budget (TVN 22S only) 58
Camera recording settings 60
Snapshots 61
Camera OSD 62
Image settings 63
Motion detection 64
Privacy mask 65
Camera tamper 66
VCA setup 67
PTZ presets and tours 68
V-stream encoding 72
People counting 72
Chapter 11 Network settings 74
Network settings 74
PPPoE settings 76
DDNS settings 77
NTP server settings 78
Email settings 79
Configure an FTP server to store snapshots 80
SNMP settings 80
UPnP settings 81
Network status 81
Archive network packet data 82

TruVision NVR 22 (S/P) User Manual III
Network statistics 83
Port forwarding 83
Chapter 12 Recording 84
Recording schedule 84
Modify the instant playback duration 87
Manual recording 87
Hot Spare 88
SD card recording 89
Chapter 13 Alarm and event setup 91
Set up alarm inputs 91
Alarm response actions 92
Set up alarm outputs 93
Manual trigger 94
Alarm Audio 94
Event notifications 95
Detect video loss 97
Alarm host setup 98
OH alarm reporting 99
TVRMobile push notifications 103
Chapter 14 Device management 105
Time and date settings 105
General recorder settings 107
Configuration files 108
Upgrade system firmware 109
Holiday schedules 109
RS-232 settings 110
Using a network storage system 110
Chapter 15 Storage management 112
HDD information 112
Storage mode 114
Managing eSATA 116
S.M.A.R.T. settings 116
Bad sector detection 117
RAID 118
Chapter 16 User management 121
Add a new user 121
Customize a user’s access privileges 122
Delete a user 124
Modify a user 124
Change the Admin password 125
Chapter 17 System information 126
View system information 126

IV TruVision NVR 22 (S/P) User Manual
Search the system log 129
Chapter 18 Using the web browser 132
Internet Explorer users 132
Access the web browser 133
HTTPS settings 133
Mac Safari Browser users 135
Plug-in installation 135
Web browser live view 137
Control a PTZ dome camera via the web browser 139
Play back recorded video 140
Search for event logs 141
Recording from the browser 142
Configure the recorder via the browser 142
Appendix A Specifications 146
Appendix B Port forwarding information 149
Seeking further assistance 149
Appendix C Maximum pre-recording times 151
Appendix D Default menu settings 153
Index 166

TruVision NVR 22 (S/P) User Manual 1
Chapter 1
Product introduction
Product overview
The TruVision NVR 22 (TVN 22) series is a versatile, user-friendly embedded network
video recorder (NVR) series. The standard series supports up to 8, 16 or 32 channels
and up to 4 SATA hard drives.
The TVN 22S model includes an 8 or 16 channels version and an embedded PoE
switch that allows TruVision cameras to be connected in a plug and play manner.
Simply plug in the IP camera to automatically power and connect it, assign the IP
address, as well as set it up using default values. The embedded 8/16 PoE switch
provides a maximum PoE wattage of respectively 120 W and 200 W.
The TVN 22P series supports 16 or 32 channels (16, 32 or 64 channels in EMEA only)
and up to 8 SATA hard drives. The full TVN 22 series provides integration with the UTC
portfolio of security solutions, and offers a seamless user experience within the
TruVision brand.
The TVN 22 series can be configured and operated through its on-screen display
(OSD), web browser, mobile applications, TruVision Navigator software, or third party
software using the TruVision SDK.
The recorder can be fully managed by the license-free TruVision Navigator software -
ideal for most commercial applications. It’s easy and intuitive web browser interface
enables remote configuration, viewing and searching of video on any TruVision
recorders.
Default settings to access the device
Default user names and passwords
See Table 1 on page 2 for the list of default user names and passwords. Go to
Chapter 16 “User management” on page 121 for further information.

Chapter 1: Product introduction
2 TruVision NVR 22 (S/P) User Manual
Table 1: Default user names and passwords
User
Description
Administrator
There can only be one administrator.
The user name is “admin”. The name cannot be modified.
The default password is 1234.
Operator
The default user name is “operator.”
The default password is 2222.
Guest
The default user name is “guest.”
The default password is 3333.
Note: The default passwords should be changed for security reasons.
Default network settings
The network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to “Using the web browser” on page 132 for further information.

TruVision NVR 22 (S/P) User Manual 3
Chapter 2
Physical installation
This section describes how to install the recorder.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the recorder. Do not install the unit on top of other
hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.
Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.

Chapter 2: Physical installation
4 TruVision NVR 22 (S/P) User Manual
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• Brackets
• Recorder
• Hard Drive Kits
• CD with software and manuals
• TruVision NVR 22 Quick Start Guide
• TruVision NVR 22 (SP) User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
The figures below show the back panel connections and describe each connector on a
typical TVN 22 digital video recorder. Details may vary for specific models.
Before powering up the recorder, insert the hard drives and connect a main monitor for
basic operation. Once all required connections are done, enter the relevant data in the
setup wizard (see page 8).
Note: For every hardwired alarm input, connect one wire to the input connection with
the alarm number label and one wire to a ground connection (labeled G).
Figure 1: TVN 22 back panel connections