Interlogix TruVision DVR 45HD User manual

TruVision DVR 45HD User
Manual
P/N 1073291-EN • REV C • ISS 30JUN17

Copyright
©
2017 United Technologies Corporation. All rights reserved.
Interlogix is part of UTC Climate, Controls & Securit
y, a unit of United
Technologies Corporation
. All rights reserved
Trademarks and
patents
Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
FCC compliance
Class A:
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated i
n a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a
residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
FCC conditions
This device complies with Part 15 of the FCC Rules. Operation is subject to the
followin
g two conditions:
(1) This device may not cause harmful interference.
(2) This Device must accept any interference received, including interference
that may cause undesired operation.
Canada
This Class A digital apparatus complies with Canadian ICES
-003.
Cet appareil mumérique de la classe A est conforme à la norme NMB
-003 du
Canada.
ACMA compliance
Notice!
This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequ
ate measures.
Certification
EU directives
This product and
- if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European standards
listed under the EMC Directive 2014/30/EU, the
RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive)
: Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info.
2013/56/EU & 2006/66/EC (battery directive
): This product contains a battery
that cannot be disposed of as unsorted municipal
waste in the European Union.
See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd),
lead (Pb), or mercury (Hg). For proper recycling, return the battery
to your
supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Contact information
For contact information, see www.interlogix.com or
www.utcfssecurityproducts.eu

TruVision DVR 45HD User Manual 1
Content
Important information 5
Chapter 1 Product introduction 6
Product overview 6
Activate the admin password 6
Chapter 2 Physical installation 8
Installation environment 8
Unpack the recorder and its accessories 8
Back panel 9
Monitor connections 10
Rack mounting 10
Chapter 3 Getting started 12
Turn on the recorder 12
The startup wizard 13
Chapter 4 Operating instructions 15
Recorder control 15
The front panel description 15
The mouse 19
The IR remote control 19
Menu overview 22
Chapter 5 Live view 25
Description of live view 25
Video output 26
Live view mouse menu 26
Single and multiview display mode 28
Sequencing cameras 28
Live view toolbar 28
Digital zoom 30
PTZ preset and tours 30
Chapter 6 Searching files 33
Advanced search video menu 33
Search recordings 34
Log search 37
Chapter 7 Playback functionality 38
Instant playback 38
Overview of the 24-hour playback view 39
24-hour playback 42
Playback speed and skip time 48
Play back frame-by-frame 48

2 TruVision DVR 45HD User Manual
Play back an archived file 49
View a snapshot 49
Digital zoom in playback 50
Create video clips 50
Create bookmarks 51
Lock playback files 51
Chapter 8 Archive 53
Archive files 53
Quick Archive 54
Archive files from search results 54
Archive video clips and locked files 56
Merge video files in TruVision Player 57
Export video recordings via TruVision Navigator 57
Chapter 9 Display settings 59
Display settings 59
Layout 61
Chapter 10 Camera setup 62
Supported cameras 62
Configure the signal input channel 63
IP camera status 64
Camera recording settings 66
Snapshots 68
Camera OSD 69
Image settings 70
Motion detection 71
Privacy mask 72
Camera tamper 73
VCA setup 74
Configure PTZ settings 75
PTZ presets and tours 76
V-stream encoding 79
Call-up the TruVision HD-TVI camera OSD menu 80
Chapter 11 Network settings 82
Network settings 82
PPPoE settings 85
DDNS settings 85
NTP server settings 86
Email settings 87
SNMP settings 88
UPnP settings 88
Network status 89
Export network packet data 90
Network statistics 91
Port forwarding 91

TruVision DVR 45HD User Manual 3
Chapter 12 Recording 92
Recording schedule 92
Manual recording 95
Chapter 13 Alarm and event setup 96
Set up alarm inputs 96
Alarm response actions 97
Set up alarm outputs 98
Manual trigger 99
Buzzer settings 99
Alarm and event notification 99
Video loss 102
Alarm host setup 102
Intrusion integration alarm reporting 103
TVRMobile push notifications 107
Chapter 14 Device management 110
Time and date settings 110
General recorder settings 112
Configuration files 113
Upgrade system firmware 114
Holiday schedules 114
Using a network storage system 116
Chapter 15 Storage management 117
HDD status information 117
Manage eSATA 118
Storage mode 119
S.M.A.R.T. settings 121
Bad sector detection 122
RAID 123
Chapter 16 User management 125
Add a new user 125
Customize a user’s access privileges 126
Local configuration settings 126
Remote configuration settings 126
Camera configuration settings 127
Delete a user 127
Modify a user 128
Change the Admin password 128
Chapter 17 System information 129
View system information 129
Search the system log 132
Chapter 18 Using the web browser 135
Internet Explorer users 135

4 TruVision DVR 45HD User Manual
Access the web browser 136
HTTPS settings 136
Web browser live view 137
Control a PTZ dome camera via the web browser 138
Play back recorded video 139
Search for event logs 141
Configure the recorder via the browser 142
Appendix A Specifications 147
Appendix B PTZ protocols 149
Appendix C Port forwarding information 150
Seeking further assistance 150
Appendix D Supported PTZ commands 152
Appendix E Default menu settings 155
Index 167

TruVision DVR 45HD User Manual 5
Important information
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described below.
WARNING: Warning messages advise you of hazards that could result in injury or loss
of life. They tell you which actions to take or to avoid in order to prevent the injury or
loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell you
which actions to take or to avoid in order to prevent the damage.
Note: Note messages advise you of the possible loss of time or effort. They describe
how to avoid the loss. Notes are also used to point out important information that you
should read.

6 TruVision DVR 45HD User Manual
Chapter 1
Product introduction
Product overview
This recorder is a full featured and scalable tribrid digital video recording system that
can store, display, search, export, and manage video from up to 16 analog, HD analog,
or IP cameras. It provides integration with the UTC portfolio of security solutions, and
offers a seamless product experience within the TruVision brand.
The TVR 45HD series can be configured and operated through its on-screen display
(OSD), web browser, mobile applications, TruVision Navigator software, or third party
software using the TruVision SDK.
The recorder can be fully managed by the TruVision Navigator software, which is ideal
for most commercial applications. Its easy and intuitive web browser interface enables
remote configuration, viewing and searching of video on any TruVision recorder.
Note: Models are shipped with the power cords for their region.
Activate the admin password
When you first start up the unit, the Activation window appears. You must define a high-
security admin password before you can access the unit. There is no default password
provided.
A message will appear on-screen when the unit has been activated.

Chapter 1: Product introduction
TruVision DVR 45HD User Manual 7
Figure 1: Password activation window
User Name: It is always “admin”. It cannot be
changed. The bar showing password strength
Enter the new admin password and confirm it.
Tips on creating a strong password:
A valid password range must be between 8 and 16 characters. You can use a
combination of numbers, lower and upper case letters, and special characters : _ - ,
. * & @ / $ ? Space. The password must contain characters from at least two of
these groups.
The password is case-sensitive so use a mixture of upper and lower case letters.
The password must have between 8 and 16 characters.
Do not use personal information or common words as a password.
Note: If you should forget your admin password, please contact Technical Support to
reactivate the unit with a new password.
Go to Chapter 16 “User management” on page 125 for further information on creating
user passwords.
Default network settings
The network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to “Using the web browser” on page 135 for further information.

8 TruVision DVR 45HD User Manual
Chapter 2
Physical installation
This section describes how to install the recorder.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the recorder. Do not install the unit on top of other
hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.
Unpack the recorder and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. Items shipped with the product include: