Interlogix TruVision DVR 12 User manual

TruVision DVR 12 User
Manual
P/N 1072798A-EN • REV 1.0 • ISS 18APR14

Copyright
©
2014 United Technologies Corporation.
Interlogix is part of UTC
Building & Industrial Systems, a unit of United
Technologies Corporation. All rights reserved
.
Trademarks and
patents
T
rade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Manufacturer
United Te
chnologies Corporation
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
Certification
N4131
FCC compliance
Class A
: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment
in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
Canada
This Class A digital apparatus complies with Canadian ICES
-003.
Cet appareil mumérique
de la classe A est conforme à la norme NMB-003
du Canada.
ACMA compliance
Notice
! This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.
Certifica
tion
N4131
European Union
directives
12004/108/EC (EMC directive):
Hereby, UTC Fire & Security declares tha
t
this device is in compliance
or with the essential requirements and other
relevant provisions of Directive 2004/108/EC
.
2002/96/EC (WEEE directive):
Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
purchase of equivalent new equipment, or dispos
e of it at designated
collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See
the product docum
entation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection poi
nt. For more information see:
www.recyclethis.info.
Contact information
For contact information
, see www.utcfireandsecurity.com or
www.utcfssecurityproducts.eu

TruVision DVR 12 User Manual i
Content
Chapter 1 Product introduction 1
Product overview 1
Default settings to access the device 1
Chapter 2 Installation 3
Installation environment 3
Unpacking the DVR and its accessories 3
Back panel 4
Monitor connections 5
Audio inputs and output 6
RS-485 port 6
RS-232 port 6
PTZ dome camera set up 6
Connecting a KTD-405 keypad and dome camera to the
DVR 11
Brackets 12
Chapter 3 Getting started 13
Turning on and off the DVR 13
Using the setup wizard 14
Chapter 4 Recording 17
Initializing the recording settings 17
Defining a recording schedule 20
Daily schedules 21
Holiday schedules 22
Motion detection schedules 22
External alarm schedules 22
Protecting recorded files 23
Capturing text insertions 24
Chapter 5 Alarm settings 25
Description of alarm notification types 25
Setting up motion detection 26
Setting up external alarms 28
Triggering or clearing alarm outputs manually 30
Setting up system notifications 30
Detecting video loss 31
Detecting video tampering 32
Chapter 6 Network settings 33
Configuring general network settings 33
Configuring PPPoE 34
Configuring DDNS 35

ii TruVision DVR 12 User Manual
Configuring an NTP server 36
Configuring email 37
Configuring UPnP 38
Configuring SNMP 38
Configuring an FTP server to store snapshots 39
Configuring a remote alarm host 39
Configuring multicast 39
Configuring the server and HTTP ports 40
Configuring the RTSP service port 40
Telnet setup 40
Checking network status 41
Exporting network packet data 42
Chapter 7 HDD management 43
Initializing HDDs 43
Setting the HDD quota 43
Setting the HDD property 44
Checking HDD status 45
Configuring HDD alarms 45
Checking the S.M.A.R.T. information 45
Searching video using disk analysis 46
Chapter 8 Operating instructions 49
Controlling the DVR 49
Using the front panel 49
Using the mouse 51
Using the IR remote control 52
Menu overview 55
Chapter 9 Live view 59
Description of live view 59
Video output 60
Controlling live view 60
Single and multiview display formats 62
Sequencing cameras 63
Accessing frequently used commands 63
Configuring live view 65
Configuring time and date 68
General settings 69
V-stream encoding 72
Chapter 10 Controlling a PTZ camera 73
Configuring PTZ settings 73
Calling up presets, tours and shadow tours 74
Setting and calling up presets 75
Setting and calling up preset tours 77
Setting and calling up a shadow tour 78

TruVision DVR 12 User Manual iii
Chapter 11 Playing back a recording 81
Overview of the playback window 81
Instant playback 83
All-day playback 84
Searching recorded video 85
Playing back recordings by time and video type 86
Playing back recordings by event 87
Slideshow of snapshots 88
Playing back recordings from the system log 88
Motion search 90
Playing back frame-by-frame 91
Digital zoom in playback 91
Chapter 12 Archiving recorded files 93
Archiving files 93
Creating and archiving video clips 95
Archiving snapshots 96
Managing backup devices 97
Playing back archived files on a PC 97
Chapter 13 DVR management 99
Configuring the RS-232 port 99
Updating system firmware 100
Restoring default settings 100
Viewing system information 101
Searching system logs for events 103
Chapter 14 Camera settings 105
Configuring the OSD settings 105
Setting up privacy masking 106
Adjusting video image settings 107
Watermarking 107
Hiding a camera image from view 107
Chapter 15 User management 109
Adding a new user 109
Customizing a user’s access privileges 110
Deleting a user 112
Modifying a user 112
Changing the Admin password 112
Chapter 16 Using the web browser 113
Windows Vista and 7 users 113
Accessing the web browser 114
Web browser overview 114
Using the web browser to configure the device 116
Searching and playing back recorded video 117
Searching for event logs 119

iv TruVision DVR 12 User Manual
Controlling a PTZ dome camera in the web browser 119
Capturing text insertions 120
Appendix A Specifications 123
Appendix B PTZ protocols 125
Appendix C Port forwarding information 127
Appendix D KTD-405 keypad 129
Supported firmware 129
Wiring the keypad 129
Setting the keypad to work with the DVR 130
Operating the keypad 132
Appendix E Maximum pre-recording times 137
Appendix F Supported PTZ commands 139
Appendix G Default menu settings 141
Appendix H Product codes 149
Index 151

TruVision DVR 12 User Manual 1
Chapter 1
Product introduction
Product overview
The DVR is a versatile, user-friendly embedded digital video recorder (DVR).
It allows end-users to record 4, 8, or 16 analog cameras at CIF in real time
(25/30 fps), while providing integration with the UTC portfolio of security
solutions, and offering a seamless product experience within the TruVision
brand.
The dual streaming functionality allows the user to set up different settings for
recording and streaming video in live view mode.
The DVR can fully integrate with the license-free TruVision Navigator software,
which is ideal for the most commercial applications. Its easy and intuitive-to-use
web browser interface enables remote configuration and secure viewing,
searching, and playing back of video from computers connected via the Internet.
Note: Models are shipped with the power cords for their region.
For regions not listed in Table 1 above, please contact your local supplier.
Default settings to access the device
Default user names and passwords
See Table 1 on page 2 for the list of default user names and passwords. Go to
Chapter 15 “User management” on page 109 for further information.

Chapter 1: Product introduction
2 TruVision DVR 12 User Manual
Table 1: Default user names and passwords
User
Description
Administrator
There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.
Operator
The default user name is “operator”.
The default password is 2222.
Guest
The default user name is “guest”.
The default password is 3333.
Note: The default passwords should be changed for security reasons.
Default network settings
The default values for TVR 12 network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to Chapter 16 “Using the web browser” on page 113 for further information.

TruVision DVR 12 User Manual 3
Chapter 2
Installation
This section describes how to install the DVR unit.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation
of the unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to
131 °F) and noncondensing humidity specifications (10 to 90%) before choosing
an installation location. Extremes of heat or cold beyond the specified operating
temperature limits may reduce the life expectancy of the DVR. Do not install the
unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between
rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to
rain or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of
the unit.
Unpacking the DVR and its accessories
When you receive the product, check the package and contents for damage, and
verify that all items are included. There is an item list included in the package. If
any of the items are damaged or missing, please contact your local supplier.

Chapter 2: Installation
4 TruVision DVR 12 User Manual
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• DVR
• Video loop through cable
• CD with software and manuals
• TruVision DVR 12 Quick Start Guide
• TruVision DVR 12 User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
The figures on the next page show the back panel connections and describe
each connector on typical TVR 12 digital video recorder. Details may vary for
specific models.
Before powering up the DVR, connect the cameras and a main monitor for basic
operation. Once all required connections are done, enter the relevant data in the
setup wizard (see page 14).

Chapter 2: Installation
TruVision DVR 12 User Manual 5
Figure 1: TVR 12 back panel connections (16-channel model shown)
1. Loop through for up to 16 analog cameras
(depends on DVR model).
2. Connect to a RS-232 device.
3. Connect up to four alarm inputs and one
alarm output.
4. Connect one alarm relay output.
5. Connect four audio inputs to RCA
connectors.
6. Connect up to 16 analog cameras to BNC
connectors (depends on model of DVR).
7. Connect to an optional USB device such as
a mouse, CD/DVD burner or HDD. The
DVR supports both a USB DVD and a USB
HD on the front and rear USB ports.
8. Connect one CCTV monitor (CVBS
connector).
9. Connect to a HDTV. The HDMI connection
supports both digital audio and video.
10. Connect to a VGA monitor.
11. Connect to speakers for audio output.
12. Connect to a network.
13. Connect to a RS-485 device such as a PTZ
camera or a keypad.
14. Connect to the PSU (12 VDC).
15. Power switch (on/off).
16. Connect to ground.
Monitor connections
Connect a monitor to one of the DVR’s outputs (BNC/VGA/HDMI). The DVR
provides a 1 Vp-p CVBS signal. See Figure 1 above for connecting a monitor to a
DVR.
The DVR supports up to 1280 × 1024 / 60 Hz resolution in VGA. The monitor
resolution should be at least 800 × 600. Adjust your monitor accordingly to this
resolution.

Chapter 2: Installation
6 TruVision DVR 12 User Manual
Audio inputs and output
The unit is equipped with four audio inputs and one audio output. Both the audio
output and the audio inputs are line-level.
Audio i
nput RCA jack, 315 mV, 40 kohms. Unbalanced
Audio output
RCA jack, 315mV, 600 ohms. Unbalanced
Note: Line-level audio requires amplification.
RS-485 port
There is one RS-485 port on the back panel of the DVR to connect a PTZ dome
camera or keypad. See Figure 3 for the serial pin outs.
Figure 2: RS-485 pin outs
D+: Connect to the RS-485 A connection on the
dome camera or keypad.
D-: Connect to the RS-485 B connection on the
dome camera or keypad.
RS-232 port
Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices
to the DVR such as the UTC ProBridge accessory. See “Configuring the RS-232
port” on page 99 for more information.
PTZ dome camera set up
Use the USB mouse provided or the optional keypad for local telemetry control. If
using the DVR over a network, use the web browser to control the PTZ dome
cameras or TruVision Navigator.
See Appendix B on page125 for the supported protocols, and Appendix F on
page 139 for the PTZ commands supported by each protocol.
Each PTZ camera must be set up individually. For information on configuring
PTZ dome camera settings, see Chapter 10, “Controlling a PTZ camera” on page
73.

Chapter 2: Installation
TruVision DVR 12 User Manual 7
Connecting a PTZ dome camera
See Figure 4 below for how to connect a PTZ camera to the DVR. Any PTZ
dome camera can be controlled as the DVR is doing the PTZ protocol translation.
However, this setup provides only limited dome configuration (see Appendix B on
page 125 for the list of approved PTZ protocols).
Figure 3: Connecting a PTZ dome camera to the DVR for control over the network
Dome camera
DVR back panel
RS-485 port
Configuring the PTZ protocols for Interlogix cameras
Before the PTZ dome cameras are assembled in their housings, set their
protocol and address DIP switches for the DVR. See Table 3 on page 8 for
different Interlogix PTZ dome camera settings.
If you are using PTZ dome cameras from another company, please refer to their
configuration instructions.

Chapter 2: Installation
8 TruVision DVR 12 User Manual
Table 2: PTZ protocols for Interlogix cameras
Camera
Switch setting
TruVision Mini PTZ
12X: Indoor Dome
Protocol DIP
switches:
• RS-485 (on DVR): 000000
1. Protocol DIP switches
2. RS-
485 communication DIP switches
3. Camera ID DIP switches
• RS-422 (on I/O
box):
100000
RS-485
communication DIP
switches:
110000
Camera ID DIP
switches:
Select the
camera ID
DIP switch
address as
required
RS-422/RS-485 data connector:
TruVision Mini PTZ
12X: Outdoor
Dome
Protocol DIP
switches:
• RS-485 (on DVR): 000000
1. Protocol DIP switches
2. RS-
485 communication DIP switches
3. Camera ID DIP switches
• RS-422 (on I/O
box):
100000
RS-485
communication DIP
switches:
110000
Camera ID DIP
switches:
Select the
camera ID
DIP switch
address as
required.
RS-422/RS-485 data connector:

Chapter 2: Installation
TruVision DVR 12 User Manual 9
Camera
Switch setting
TruVision Dome
16X PTZ
Protocol switches:
• RS-485 (on DVR):
0111
1. Address switches; 2. Baud switches;
3. Protocol switches
• RS-422 (on I/O
box):
1111
Address switches: Select the
camera ID
DIP switch
address as
required.
Baud rate: 0000 =
9600 bps
0011 =
4800 bps
RS-422/RS-485 data connector:
CyberDome
Protocol switches: NA
Address switches: Select the
camera ID
DIP switch
address as
required.
RS-485 data connector:

Chapter 2: Installation
10 TruVision DVR 12 User Manual
Camera
Switch setting
UltraView PTZ
Protocol switches:
• RS-485 (on
DVR): 01000
1. Protocol switches;
2. Address switches
• RS-422 (on I/O
box):
10000
Address switches: Select the
address
switch
address as
required.
RS-422/RS-485 data connector:
Legend
Protocol switches:
• RS-485 on DVR):
1
• RS-422 (on I/O
box):
0
Address switches: Select the
camera ID
DIP switch
address as
required.
RS-422/RS-485 data connector:

Chapter 2: Installation
TruVision DVR 12 User Manual 11
Connecting a KTD-405 keypad and dome
camera to the DVR
Use the input/output box that is supplied with the keypad to connect the KTD-405
keypad to the DVR. See Appendix D “KTD-405 keypad” on page 129 for more
information on wiring and using the KTD-405 keypad.
As the KTD-405 keypad uses full duplex data communication, you cannot
connect the both keypad and a dome camera directly to the DVR from the RS-
485 port as this could cause problems on the bus. If both devices are required, it
is recommended that you use the keypad’s RS-422 connection to connect the
dome camera and the keypad’s RS-485 connection to connect the DVR. See
Figure 5 as well as Table 4 and Table 5 below.
Note: These connections only work with UTC PTZ protocols (see Appendix B on
page 125). If you are using another manufacturer’s PTZ protocol, it is not
possible to connect both a keypad and dome camera to the DVR.
Figure 4: Connecting a PTZ dome camera and KTD-405 keypad to the DVR
1. KTD-405 keypad
2. RS-232 programming port
3. RS-485 and RS-422 in/out
4. RS-485 termination switch
5. RJ45 cable control (use the cable provided with
the equipment)
6. I/O box
7. DVR back panel
8. Dome camera

Chapter 2: Installation
12 TruVision DVR 12 User Manual
Table 3: UTC PTZ protocol settings
Dome: RS
-422 protocol TVR 12: Interlogix RS-485
See Table 5 below for the bus addresses to consider when connecting a both
keypad and dome camera to the DVR.
Table 4: Bus addresses
DVR bus address DVR video inputs PTZ address range
1 1-32 00-31
2 1-32 32-63
3 1-32 64-95
4 1-32 96-127
5 1-32 128-159
6 1-32 160-191
7 1-32 192-223
8 1-32 224-255
Brackets
The DVR is easily rack-mountable. It has a 1.5U chassis.
See Figure 6 below.
Figure 5: Rack-mount installation
To install the racks:
1. Attach the two small front-rack mount ears (A) to the DVR (supplied).
2. Attach the DVR to the front rails (B) (screws not supplied).

TruVision DVR 12 User Manual 13
Chapter 3
Getting started
Turning on and off the DVR
Before starting the power up process, connect at least one monitor to the video
out or the VGA interface. Otherwise, you will not be able to see the user interface
and operate the device. Also connect at least one camera.
The DVR auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,
60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the DVR:
Turn on the DVR using the power switch on the back panel. Once it is powered
up, the status LEDs on the front panel will light up. All connected cameras are
displayed on-screen. The DVR automatically begins recording.
To turn off the DVR:
1. In live view mode, right-click the mouse and click Menu. The main menu
window appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm
shutdown.
To reboot the DVR:
1. In live view mode, right-click the mouse and click Menu. The main menu
window appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.

Chapter 3: Getting started
14 TruVision DVR 12 User Manual
Using the setup wizard
The TVR 12 has an express installation wizard that lets you easily configure
basic DVR settings when first used. It configures all cameras simultaneously.
The configuration can then be customized as required.
By default the setup wizard will start once the DVR has loaded. It will walk you
through some of the more important settings of your DVR.
Any changes you make to a setup configuration page are saved when you exit
the page and return to the main wizard page.
Note: If you want to set up the DVR with default settings only, click Next in each
screen until the end.
To quickly set up the DVR:
1. Connect all the devices required to the back panel of the DVR. See Figure 1
on page 5.
2. Turn on the unit using the power switch on the front panel. After the boot up
screen, the DVR displays video images on screen.
3. Select the preferred language for the system from the dropdown list and then
click Next.
4. Enable or disable the option to start the wizard automatically when the DVR is
turned on. Click Next.
5. Administrator configuration:
Navigate to the Admin Password edit box and click the edit box with the
mouse, or press Enter on the front panel or remote control, to display the
virtual keyboard. Enter the default admin password, 1234.
Note: You must enter an admin password. To change the Admin password,
check New Admin password and enter the new password and confirm it.
Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a
safe place so that you do not forget it.
If you should forget the password to your DVR, contact your supplier with the
serial number of your DVR to obtain a secure code to reset it.
Click Next.
6. Time and date configuration:
Select the desired time zone, date format, system time, and system date.
Note: Daylight saving time (DST) cannot be configured from the Wizard. See
“Configuring time and date” on page 68 for more information on DST.