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11. WARRANTY & SERVICE
11.1 Limited Warranty
A COPY OF THE SELLER’S INVOICE IS REQUIRED FOR COVERAGE UNDER
THIS WARRANTY.
This warranty is extended only to the original purchaser who purchases this product when
new and unused from Invacare Australia Pty Ltd (IAPL), or a dealer of IAPL. This
warranty is not extended to any other person, or entity and is not transferable, or
assignable to any subsequent purchaser, or owner. Coverage under the warranty will end
upon any such subsequent sale, or other transfer of title to any other person.
The warranty gives you specific legal rights and you may also have other legal rights
which vary from state to state.
IAPL warrants the CS8 bed frame to be free from structural, material and workmanship
defects when purchased new and unused for a period of ten (10) years, mechanical for a
period of five (5) years and electrical for a period of three (3) years from the date of
purchase from IAPL, or an IAPL dealer. For all other components of this product when
purchased new and unused, IAPL warrants that they will be free from defects in material
and workmanship for a period of one (1) year from date of purchase from IAPL, or an
IAPL dealer. Upholstery (vinyls, fabrics and/or laminates) are not covered under this
warranty. If within such warranty periods any such product shall be proven to be
defective, such products shall be repaired or replaced at IAPL’s option. This warranty does
not include any labour, or shipping charges incurred in replacement part installation, or
repair of any such product. IAPL’s sole obligation and your exclusive remedy under this
warranty shall be limited to such repair and/or replacement.
For warranty service please contact the dealer from whom you purchased your IAPL
products. In the event you do not receive satisfactory warranty service, please write
directly to IAPL at the address on page 19 of this manual, providing dealers name,
address and the date of purchase. Indicate the nature of the defect and if the product is
serialised, provide the serial number. Do not return products to our factory without our
prior consent.
LIMITATIONS AND EXCLUSIONS: THE FOREGOING WARRANTY SHALL NOT APPLY TO
SERIAL NUMBERED PRODUCTS IN THE FOLLOWING CIRCUMSTANCES:
SERIAL NUMBER HAS BEEN REMOVED, OR DEFACED. PRODUCT HAS BEEN SUBJECTED
TO NEGLIGENCE, ACCIDENT, IMPROPER OPERATION. PRODUCT HAS BEEN MODIFIED
WITHOUT IAPL’S EXPRESS WRITTEN CONSENT (INCLUDING, BUT NOT LIMITED TO)
MODIFICATION THROUGH THE USE OF UNAUTHORISED PARTS OR ATTACHMENTS.
PRODUCT DAMAGED BY REASON OF REPAIRS MADE TO ANY COMPONENT WITHOUT
THE SPECIFIC CONSENT OF IAPL, OR TO A PRODUCT DAMAGED BY CIRCUMSTANCES
BEYOND IAPL’S CONTROL. SUCH EVALUATION WILL BE SOLELY DETERMINED BY IAPL.
THE WARRANTY SHALL NOT APPLY TO NORMAL WEAR AND TEAR, OR FAILURE TO
ADHERE TO THE PRODUCT INSTRUCTIONS.
THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTIES WHATSOEVER. WHETHER EXPRESS OR IMPLIED.