iPECS 1010i Owner's manual

Your Communications Solution
Speed Dial/Directory
Fixed
Buttons
Navigation
Key
Flexible
Buttons
Soft Keys
OK Key
Ring/Message
Indicator
LCD Display
Handset
Speaker
Dial Pad
Buttons
Speaker
Button
Volume
Button
Answering an Incoming Call Lift the handset. To answer a call on another extension, press the ashing ex key and then lift the
handset.
Making an External Call Lift the handset and press a free ex key allocated to a line, or the 9 key to pick up an outside line.
Once you have the outside line, dial your number.
Making an Internal Call Lift the handset. Dial the extension number or press the ex key assigned to the contact.
Rejecting a Call Press the DND button when a call comes in.
Call Pick Up Lift the handset and dial 566 to pick up any handset in your group, or dial *77 and the station
number to pick up a handset that’s not in your group.
Placing a call on hold Press the HOLD button. To reconnect the call, press the HOLD button again to reconnect the call.
The 1010i has 4 programmable Flex keys
• Fixed Buttons
• MSG: Accesses message boxes
• Mute: Mute the call so that the caller
cannot hear your voice.
• Headset (icon): If a headset is plugged in
this button allows you to toggle between the
headset and handset.
• Dir: Assign or use assigned station speed dial
numbers.
• Trans: Transfer the current active call or
access the Program menu while the phone is
idle.
• DND (Do-Not-Disturb): Blocks incoming calls.
You can also activate Do-Not-Disturb while the
phone is ringing - this terminates the call and
the caller will get a busy tone.
• Hold: Place a call on hold – the caller will
receive on-hold music or comfort tones.
• Menu button: Access the settings for your
phone, such as changing the font and display or
changing conguration.
• Volume button: Adjust the Ring, Headset,
Handset, and Speaker volume.
• Speaker button: Toggle the speakerphone On
and Off during a call. The button will automatically
illuminate when the phone is in menu mode.
• Flexible buttons: A line or feature can be
assigned to these buttons.
• LCD screen: Phone interface for status, dialing
directories, and text message information.
• Soft Keys: These buttons are interactive and
have a changing function based on the phone’s
status.
Phone Guide
Fixed
Buttons
Menu
Button
Ericsson-LG Enterprise iPECS
1010i Handset Key Features Guide
1010iButtonLayout
Dealing with calls
Quick access call tools
Press the Directory button and then enter rst character(s) of the name you wish to nd. Press the
key with the letter you require 1-4 times e.g. for the letter K press 5 twice (1 press = J, 2 =K, 3=L).
Press OK and then use the navigation key to scroll to the entry you require. Press OK to dial the
number or ‘Send’ from the appropriate Soft key.
Redialling a number
Call Log
List of phone numbers called and
received
Press the LOG soft key. Scroll through the list using the Navigation buttons.
To redial a number press the SEND soft key
To nd out information on the call press the DETAIL soft key. Press BACK to exit.

The content of this document is subject to revision without notice due to continued progress in methodology, design and
manufacturing. Ericsson-LG Enterprise shall have no liability for any error or damage of any kind resulting from the use of this document
© Ericsson-LG Enterprise Co., Ltd. 2020
Ericsson-LG Enterprise Co., Ltd.
(431-749) 77, Heungan-daero 81 beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, South Korea
www.ericssonlg-enterprise.com | www.iPECS.com
Do-Not-Disturb
Makes your extension
unavailable for calls
Press DND button to activate.
Press DND button again to deactivate.
Please note that this is not available on the attendant handset.
Ad Hoc Conference Calls
3 way calling
To call the rst party, follow “Making an External/internal Call” above for instructions.
Once connected press the assigned ex key
Call the second party (as above).
Once connected, press the assigned ex key twice to connect the calls.
*To program a ex key, press Transfer then the key you wish to assign, dial 91 and then press OK.
Programming Call Forward
Routes your calls to another extension/
group/speed dial - this will override your
voice mail functions.
Dial 501 (or assigned feature code) then select one of the following options:
1. Unconditional Forward (forwards all calls instantly)
2. Busy Call Forward (only forward calls when you are on the phone)
3 - No Answer Call Forward (only forwards calls if you don’t answer)
4 - Busy / No Answer Call Forward (Mix of 2 & 3)
Dial the extension number
To disable all call forwarding, dial 502 (or assigned feature code)
Transferring a Call
Press the Transfer button, dial the extension number, external number or press the programmed
ex key, then either speak to the recipient to announce the call or simply hang up.
Accessing your Voicemail
Press the Message button followed by one of the following options:.
1 – to give an internal user a call back
2 – to access your missed calls
3 – to access your voicemail
4 – to access your SMS (internal message)
If you do not know your password, contact your system administrator
To park an active external call, press Transfer, dial the park code (i.e. #601 for Park 1)
Or press your assigned park key, and hang up to return to idle.
To retrieve a parked call, lift the handset and dial the park code or press your assigned park key.
When dialing an extension that is engaged, the Camp On feature allows the station to be notied that
there is a call waiting. Press your assigned ex key to initiate camp on.
Listening to Voicemail (Options)
Parking a call
Camp On
If you are unable to transfer the call, press the Transfer button again to return to the caller.
Returning to Caller from a Transfer
Voicemail
Parking a call
Transferring a call
Features
Once you have accessed your voicemail inbox here are the options available to you:
Dial 1 - New messages
Dial 2 - Saved messages
Dial 3 - Urgent messages
Dial 4 - Send messages Manage greetings
Dial 5 - Personal options
Dial 8 - Set greeting or password
Dial 0 - To disconnect