ITRON Gen 5 500W ERT User manual

Gen™5
500WERT®Module
RemoteInstallation
Guide
ITRON INSTALLATION GUIDE
December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 1 of 48

Gen5 500WERTModule Remote Installation Guide
December 5, 2022
LDI-0343 REV002
Copyright © 2022 Itron Inc. All rights reserved.
Confidentiality Notice
Confidential information of Itron®Inc., provided under nondisclosure obligations. The information
contained herein is proprietary and confidential and is being provided subject to the condition that (i)
it be held in confidence except to the extent required otherwise by law and (ii) it will be used only for
the purposes described herein. Any third party that is given access to this information shall be
similarly bound in writing.
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countries and regions.
All other product names and logos in this documentation are used for identification purposes only
and may be trademarks or registered trademarks of their respective companies.
For more information about Itron or Itron products, go to www.itron.com
For more information about Itron trademarks, go to itron.com/na/legal/trademarks
For product help, contact Itron Technical Support Services.
Contact
Email: [email protected]
Itron Customer Center: customer.itron.com
Products and documentation: products.itron.com
Itron Technical Support North America: 1-877-487-6602
For regional technical support, go to www.itron.com and select your country and language.
For suggestions, questions, or other feedback concerning Itron product documentation,
contact us at: [email protected]
December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 2 of 48

Contents 500WERT®ModuleRemoteInstallation Guide 1
Contents 3
New in This Document 5
1 Introduction 6
Description 6
Related Documents 7
Security 7
Transmission Modes 7
Network Mode 7
Mobile Mode 8
Operating Modes 8
Battery Life 9
Low Battery 9
Events and Alarms 9
Mobile Mode 10
Network Mode 10
Firmware Functionality 11
2 Initializing and Connecting 12
Programming 12
Encoder-type Register Connections 13
Pulser-type Register Connections 14
Extending the Cable 15
Verifying Operation 15
3 Setting up and Installing 17
Installing the Module Cable Strain Relief 17
Installing the Cable Strain Relief 17
Installing the Backplate 19
Remote Mounting the 500WERTModule 20
Mounting Accessories 21
Direct-mounting to the Meter Register 21
Mounting to a Pipe 25
Remote Mounting the 500WERTModule 28
Installing the Remote Disconnect Valve 30
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Gen5 500WERTModule Remote Installation Guide Contents

Wire Connections 30
Installing the Leak Sensor 31
Installing the Itron Cable Armor 31
4 Using Gel-cap Connections to Complete Wiring Connections 34
A Troubleshooting 37
B Events and Alarms 38
C Important Safety and Compliance Information 46
USA, FCC Part 15 Spectrum Compliance 46
USA, FCC Class B-Part 15 46
Modifications and Repairs 46
Canada, ISED Spectrum Compliance 47
RF Exposure (FCC/ISED) 47
Australia, ACMA Spectrum Compliance 47
New Zealand, RCM Spectrum Compliance 47
Lithium Battery Safety 48
Disconnecting Power 48
Electromagnetic Compatibility 48
Electrostatic Discharge 48
Do Not Drop 48
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Gen5 500WERTModule Remote Installation Guide Contents

New in This Document
Revision Date Description
002 December 5, 2022 Revised ERW-1601-010in Description on page 6 to specify that the
flying telemetry lead is 10 inches.
001 December 2, 2022 Added ERW-1601-010 to Description on page 6.
000 November 9, 2022 First publication. This document was previously part of the 500W
ERT Module Remote Installation Guide, which has been split into
two documents:
■Gen™5 500W ERT Module Remote Installation Guide (this
document)
■OpenWay®Riva™ 500W ERT®Module Remote Installation
Guide (815-0005-00)
December 5, 2022 LDI-0343 REV002 Itron Inc. Page 5 of 48
Gen5 500WERTModule Remote Installation Guide Contents

1
Introduction
Itron Gen™5 500WERT®Modules are radio-frequency (RF) water modules that connect
to the Gen™5 Network as a leaf on a continuously powered device (CPD). The modules
choose one CPD as a gateway to the Gen5 Network. The CPD communication with the
modules is based on a limited listening schedule (LLS). The CPD handles the modules'
messages, forwarding and transmitting the module's messages. The modules can
communicate in mobile mode (also known as 100S system mode)to support a ready-to-
secure installation when a third-party work order system is used. The utility configures the
module to switch to the Gen5 network mode.
The CPD device accepts up to 20 modules at a time. The modules choose the CPD
association. Associated parent CPDs can change over time. The 500WERTModules are
not IP-addressable. The Gen5 network head end addresses the 500WERTModule
through the CPD and maintains a list of CPDs and associated 500WERTModules. The
CPD forwards messages addressed to the 500WERTModule. The modules continue
Itron's tradition of reliability, accuracy, and long battery life while supporting the industry's
standards for security.
Description
The following table describes the 500WERTModule's location compliance and part
number.
December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 6 of 48

Description Location compliance Itron part number
500WERTModule, 4 battery, register and telemetry 10-inch flying
lead
USA/Canada, Australia, Tonga ERW-1601-002
500WERTModule, 2 battery, register and telemetry 10-inch flying
lead
USA/Canada, Australia ERW-1601-007
500WERTModule, 2 battery, register, and 10-inch flying telemetry
lead
USA/Canada, Australia ERW-1601-010
Note: The 500WERTModule works accurately with cable lengths up to 300 feet. Use an Itron-approved
extension cable.
Related Documents
The following documents may also be of use to you. These documents, as well as others,
can be accessed and viewed at https://products.itron.com.
■500 Modules Ordering Guide
■Gen™5500WERT®Module Specification Sheet
■Gen™5 500WERT®Module Technical Reference Guide
■UtilityIQ®Installation Guide
■Water Meter and Telemetry Module Compatibility List
Security
When configured to operate in network mode, 500WERTModules attempt to join a Gen5
network. The next hop from the module is to a CPD. When the 500WERTModule has
found a suitable CPD, confirmed a secure link, and received a drivers’ license from the
head end, UtilityIQ can present the module data in the user interface and export it to
customer applications.
Refer to the Gen™X 500W ERT®Module Specification Sheet for information on
compatible hardware, firmware, and UtilityIQ versions.
Transmission Modes
The 500WERTModule is an IPv6 Wi-SUNcompliant device that operates in network
mode or mobile mode.
Network Mode
In network mode, the module supports 5-, 15-, 30-, or 60-minute intervals. It provides
storage and reporting for up to 62 days of 15-minute interval data and associated event
data, or 8 months of hourly interval data.
Gen5 500WERTModule Remote Installation Guide 1 Introduction
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Note: Interval data configuration is dependent on the module's firmware version. See Firmware
Functionality on page 11 for more information.
The 500WERTModule also sends a local access beacon message every 60 seconds that
allows users to gather contingency readings locally when needed.
Caution: If you perform a switch to network mode or switch to mobile mode operation, it results in
a loss of interval data.
The 500WERTModule operates using the 902 to 928 MHz in the ISM band frequency
band and does not require an FCC license.
Mobile Mode
In mobile mode, the module transmits every nine seconds over multiple RF channels to
report on:
■meter register value
■cut cable or communication error event
■reverse flow (encoder version selected)
■system leak status
■low battery indicator
Operating Modes
The 500WERTModule has the following operating modes.
■Factory mode
–500WERTModules are shipped from the factory in factory mode.
–The 500WERTModule's transmitter is turned off.
–The 500WERTModule's receiver is bubbling up to listen for a programming
command.
–500WERTModule attempt to read the register every hour.
–Register Error Detected and Register Error alarm or event flags may be set when a
register is not connected.
–If the 500WERTModule reads a connected register, the module automatically moves
to run mode.
■Audit mode
–Audit mode reduces the normal read latency time associated with standard modes of
operation and is often used after initial installation.
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–This mode is useful in network installations where the normal bubble rate is very slow.
–Audit mode remains active for 30 days and then reverts to the initial programmed
mode.
–Audit mode is intended to be used once.
■Run mode
–The 500WERTModule's normal operation mode.
–The 500WERTModule's transmitted message is dependent on its factory settings for
standard consumption + messages (SCM+).
–SCM+ 500WERTModule default bubble-up rate is 10 seconds.
■Quiet mode
–Meter manufacturers can configure the 500WERTModule for quiet mode after
programming and direct mounting the 500WERTModule in a factory.
–The 500WERTModule is awakened from quiet mode and enters run mode in one of
two ways:
•The 500WERTModule detects consumption at the top of the hour (last hourly
interval is greater than 1 or less than -1).
•Receiving a two-way command, such as a Read ERT using FDM.
If a 500WERTModule installed in quiet mode is not bubbling up SCM+ messages, it may
be due to zero consumption on the 500WERTModule , such as a vacant or vacation
home. Initiate a two-way command (for example, perform a Read ERT with FDM) before
removing the unit.
Battery Life
The 500WERTModulehas an expected battery life of 20 years, dependent on use case.
Low Battery
The 500WERTModule includes a low battery indicator that helps utilities proactively plan
and manage field module replacements.
Events and Alarms
The following section describes common events and alarms in the 500WERTModule. For
an in-depth list of events, alarms, and their description, see Events and Alarms on page
38.
Gen5 500WERTModule Remote Installation Guide 1 Introduction
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Mobile Mode
Extended Alarm Flag
This is retrievable with two-way communication.
Register Error Flag
■The Register Error flag sets if the Register Error Detected flag is active for 24 hours.
■The Register Error Flag remains active for 40 days in mobile mode.
Register Error Detected
■Register Error Detected indicates that the 500WERTModule is not communicating with
the register/meter. The event or alarm flag automatically clears after the
500WERTModule receives a successful read from the register.
Note: The Register Error Detected flag may be an indicator of a damaged register.
Low Battery Warning
■The remote modules include a battery life estimator. The estimator is based on the
number of data packets sent at the various power levels and the age (self-discharge) of
the 500WERTModule . The low battery warning allows the utility to easily identify which
500WERTModules are nearing end-of-life in a mixed population and gives the utility the
opportunity to schedule replacement.
Note: The low battery warning is a single flag that is set when the battery has less than 10% remaining
capacity, which typically corresponds to two years of battery life remaining. Battery life is evaluated daily at
midnight.
Network Mode
Note: 500WERTModule events and alarms are dependent on the module's firmware version. For more
information, see Firmware Functionality on page 11.
The 500WERTModule reports the tampers available in mobile mode as well as extended
meter alarms available from new solid-state and electronic meters connected to the
500WERTModule. The extended alarms include:
■Empty pipe
■Temperature
■High flow
■Meter low battery
■Meter tampering
■Reverse flow
■Zero consumption
Gen5 500WERTModule Remote Installation Guide 1 Introduction
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Extended meter alarms are only available when a 500W ERT Module is in network mode.
For more information about the extended alarms, see the OpenWay®Collection Manager
Device Interface Guide.
Firmware Functionality
This section lists the 500WERTModule firmware information and lists functionality by
version. Each new version contains the features associated with the previous GSR.
Part number Global
software
release
(GSR)
version
FDM
Check
Endpoint
firmware
version
Over-the-Air
firmware part
number
Firmware functionality
FMW-1606-001 2.0 6.6.0.0 DFW-1606-001 ■Firmware download
■100S mobile modes
■5-, 15-, 30-, 60-minute interval data
■Extended meter alarms
FMW-1606-002 2.0 6.6.2.0 DFW-1606-002 ■Supports all functionality described for
firmware FMW-1606-001 for the 2-battery
500WERTModule
Gen5 500WERTModule Remote Installation Guide 1 Introduction
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2
Initializing and Connecting
This chapter provides the instructions to initialize and connect the 500WERTModule to
the meter or register.500WERTModules must be connected to the register or meter
before they can be installed.
Requirements are based on the network system mode. The 500WERTModule 's auto-
sensing technology eliminates the need to initialize the module at the time of installation.
The module automatically detects the connected register type.
Caution: To obtain an immediate reading, initialize the 500WERTModule with an approved
handheld computer. Failure to initialize the module may delay the initial reading up to one hour.
To initialize the 500WERTModule immediately, use one of the following handheld
computers running Field Deployment Manager (FDM) version 4.0 or later.
■FC300SR handheld computer
■Itron Mobile Radio (IMR) connected to a user-supplied computer or Bluetooth®device
For normal activation, connect the 500WERTModule to the water meter register. The
module polls for a register every hour and automatically activates after it detects a register.
Programming
Consider the following when the 500WERTModule is programmed:
■The consumption values are not programmable. (Programmable parameters include
values like ID and register type.)
■Programming the 500WERTModule moves it into the specified operating mode.
■If the 500WERTModuleis not programmed, the module attempts to read the register
every hour and wakes up in default mobile mode when a register is found.
To program the module, use either:
■An FC300SR handheld or Itron Mobile Radio connected to a user-supplied computer
or
■A Bluetooth device running FDM Tools 4.0 or later and your utility's programming
configuration file
Important! Do not program the module until it is connected to the water meter register.
December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 12 of 48

Refer to the Field Deployment Manager Tools Mobile Application Guide for programming
information.
After programming, the 500WERTModule enters the selected operating mode and begins
to bubble up specified messages at the chosen rate.
Caution!
■The FC300SR or Itron Mobile Radio are the only devices that support programming for the 500WERTModule.
■Keep a minimum of 12 inches between the 500WERTModule and programming device while programming
configuration changes are completed.
■Do not place the programming device antenna directly on the 500WERTModule.
Encoder-type Register Connections
Connect the wires from the 500WERTModule to the register screw terminals according to
the following table.
Note: Itron recommends 19-26 gauge, pre-bonded or solid conductor wire with a maximum diameter of
.082 inches (individual wire insulation). The use of un-bonded wire may produce an unreliable connection
when using gel caps for joining wires.
Remote 500WERTModule wire color
Brown (data) Gray (power/clock) Yellow (ground)
Register manufacturer Register screw color designator
■ADE
■Badger
■E Series
■HR E LCD
■HR E Mechanical
Green Red Black
Badger M5000 Mag Meter Green terminal: Out
4+
Red terminal: Input + Black Input - and Out
4 -
■AquaMaster
■AquaMaster III
■Elster AMCO
■Invision
■Scancoder
Red Green Black
Diehl Hydrus Green White Brown
■Elster AMCO
■evoQ4 (Sensus Protocol)
■Q200 (Sensus protocol)
■SM 700 (Severn Trent)
Green Red Black
Elster AMCO evoQ4 Mag Red White Black
Gen5 500WERTModule Remote Installation Guide 2 Initializing and Connecting
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Remote 500WERTModule wire color
Brown (data) Gray (power/clock) Yellow (ground)
Register manufacturer Register screw color designator
Itron (Actaris) Cyble Coder Green Red Black
Kamstrup flowIQ2100 Green Red Black
■Acculinx
■MasterMeter
■Octave
Green Red Black
McCrometer Green/data port Red/clock port Black/GND port
Metron Farnier OER Green Red Black
■Mueller (Hersey)
■SSR
■Translator
Green Red Black
■ARB-V
■E-Coder
■Neptune
■ProRead
■ProRead Auto-Detect
Red Black Green
Performance ETR Green Red Black
RG3 Tomahawk Green Red Black
■ECR
■ICE
■iPERL
■OMNI
■Sensus
■SRII
Green Red Black
■Mag8000-7ME6810
■Mag8000CT-7ME6820
■Siemens Mag Meter
92 91 93
Zenner (Hendey) ETR Green Red Black
Pulser-type Register Connections
Connect the 500WERTModule cable to the register according to the following table.
Gen5 500WERTModule Remote Installation Guide 2 Initializing and Connecting
December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 14 of 48

Remote module wire color
Brown Gray Yellow
Register manufacturer Register screw color designator
Badger RTR (3-wire) Red Black Green
Badger RTR (2-wire) Red Black No connection*
Badger M5000 Mag Meter Red terminal: Out 1+ Black terminal: Out 1- White terminal: Out 1+
■Cadillac Meter CMAG/EMAG
■Magnetic Flow
DO1/DO2 COM COM
Elster Digital Black Green Red
Elster V100T Red &Black Blue Yellow
■Itron (Actaris)
■Flostar (2-wire)
■Cyble Sensor
Either wire Remaining wire must be connected to both
ERT Module wires
Krohne IFC Term B Term H Term B
RG3 Tomahawk Green Black Green
Sensus PMM Red Black Bare
Note: *Itron recommends terminating unconnected wires with a gel-cap connector to protect the bare wire
end. See for more information.
Extending the Cable
Order the 25-foot inline connector extension cable assembly (CFG-0151-404) to extend
the 500WERTModule's cable.
Verifying Operation
Use one of the following programming devices to verify that the 500WERTModule is
correctly recording consumption data.
■FC300SR handheld computer
■Itron Mobile Radio connected to a user-supplied computer or Bluetooth device
Caution: Verifying the 500WERTModule operation requires an FC300SR handheld computer or
Itron Mobile Radio running FDM 4.0 or later. Legacy Itron handheld programming devices cannot
read the 500WERTModule .
Gen5 500WERTModule Remote Installation Guide 2 Initializing and Connecting
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Each handheld radio requires special setup and configuration parameters to successfully
read and program remote modules. Refer to the respective meter reading application for
specific instructions.
When comparing the actual register value to that reported by the 500WERTModule ,
please keep in mind the 500WERTModule 's consumption value is updated once an hour
when it is in run mode.
Gen5 500WERTModule Remote Installation Guide 2 Initializing and Connecting
December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 16 of 48

3
Setting up and Installing
This section describes the installation process for the 500WERTModule and its
necessary and optional accessories. Read this chapter in the order it is provided, as
certain procedures must be completed ahead of 500WERTModule installation.
Installing the Module Cable Strain Relief
After you complete the 500WERTModule to register connections, install a cable tie to the
meter cable just below the exposed colored lead wires on the cable insulation. The cable
tie provides a cable strain relief to reduce the risk of destructive tension on the lead wires.
These materials are required to install the cable strain relief:
■Remote mount kit
■CFG-1300-003, dual cable ports for register connection and telemetry device connection
■Side cutter pliers
■Gel connector crimping tool
■Cable tie gun
■Torx T-15 screwdriver
Installing the Cable Strain Relief
1. Wrap the cable tie around the meter register or secondary connection cable.
2. Insert the pointed end of the cable tie into the receptacle end of the cable tie with the
ribbed edge facing in.
3. Pull the pointed end of the cable tie until the cable tie is hand-tightened.
4. Insert the excess cable tie into the cable tie gun. Pull the cable gun trigger to tighten and
clip the excess cable tie. The cable tie gun shown in the illustration is equipped with a red
dial that allows the user to set the cable tightening pressure of the cable gun.
December 5, 2022 LDI-0343 REV002 Itron, Inc. Page 17 of 48

5. If your cable tie gun is equipped with a dial to set the tightening pressure, set the pressure
to ensure that the cable tie is secure on the lead wire. After installation, the cable tie must
not move on the register or secondary lead wire.
6. If your cable tie gun does not have a clipping feature, remove the cable tie from the cable
tie gun. Using a side cutter pliers, clip the excess cable tie.
7. Place the cable connection into the 500WERTModule housing with the cable ties to the
inside.
Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing
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Installing the Backplate
After the connections are made to the register and optional telemetry device, attach the
500WERTModule's backplate.
Mount the remote module after the backplate is attached.
1. Route the register cable and telemetry device cable through the dual-port backplate.
Ensure that the cable strain reliefs are inside the module housing and backplate assembly.
2. Route the register cable through the bottom backplate cable cutout and telemetry device
cable through the top backplate cable cutout.
3. Align the remote module backplate with the mounting screw holes. Verify that the Itron
logo is not upside down.
4. Insert a backplate mounting screw in one corner and tighten the screw two or three turns.
Insert the remaining three screws and tighten each a few turns.
Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing
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5. Completely tighten all screws evenly in an alternating fashion.
Remote Mounting the 500WERTModule
1. Connect the 500WERTModule to the register as described in Initializing and Connecting
on page 12.
2. Using a backplate, create a template by drilling through a backplate lug slot to mark the
position of the screw. Use the drilled backplate as your mounting template.
The arrow on the 500WERTModule must point up when installation is complete.
Gen5 500WERTModule Remote Installation Guide 3 Setting up and Installing
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