ITRON Gen 5 500W ERT User manual

Gen™5
500WERT®Module
PitInstallation Guide
ITRON INSTALLATION GUIDE
June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 1 of 44

Gen5 500WERTModule Pit Installation Guide
June 28, 2023
815-1224-00 REV002
Copyright © 2023 Itron Inc. All rights reserved.
Confidentiality Notice
Confidential information of Itron®Inc., provided under nondisclosure obligations. The information
contained herein is proprietary and confidential and is being provided subject to the condition that (i)
it be held in confidence except to the extent required otherwise by law and (ii) it will be used only for
the purposes described herein. Any third party that is given access to this information shall be
similarly bound in writing.
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countries and regions.
All other product names and logos in this documentation are used for identification purposes only
and may be trademarks or registered trademarks of their respective companies.
For more information about Itron or Itron products, go to www.itron.com
For more information about Itron trademarks, go to itron.com/na/legal/trademarks
For product help, contact Itron Technical Support Services.
Contact
Email: [email protected]
Itron Customer Center: customer.itron.com
Products and documentation: products.itron.com
Itron Technical Support North America: 1-877-487-6602
For regional technical support, go to www.itron.com and select your country and language.
For suggestions, questions, or other feedback concerning Itron product documentation,
contact us at: [email protected]
June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 2 of 44

Contents 500WERT®ModulePitInstallation Guide 1
Contents 3
New in This Document 5
1 Introduction 6
Description 6
Related Documents 7
Security 7
Transmission Modes 8
Network Mode 8
Mobile Mode 8
Operating Modes 8
Battery Life 9
Low Battery 9
Events and Alarms 9
Mobile Mode 10
Network Mode 10
Firmware Functionality 11
2 Initializing, Connecting, and Programming 12
Programming 12
Encoder-type Meter Register Connections 13
Pulser-type Register Connections 14
Extending the Cable 15
Verifying Operation 15
3 Installing 17
Mounting Accessories 18
500WERTModules with Integral Connectors 18
Installing Through-the-lid in Commercial Installations 19
Prerequisites 19
Mounting the Module in a Through-the-lid 20
Connecting the Antenna 22
Mounting on a Rod for Residential Installations 22
Prerequisites 22
Mounting the Module on a Rod 23
June 28, 2023 815-1224-00 REV002 Itron Inc. Page 3 of 44
Gen5 500WERTModule Pit Installation Guide Contents

Mounting to a Pit Wall 26
4 Installing Accessories 29
Installing the Inline Connector 29
Installing the Remote Disconnect Valve 30
Installing the Through-the-lid Remote Antenna 33
Installing the Itron Cable Armor 36
Installing the Leak Sensor 37
5 Using Gel-cap Connections to Complete Wiring Connections 38
A Troubleshooting 41
B Important Safety and Compliance Information 42
USA, FCC Part 15 Spectrum Compliance 42
USA, FCC Class B-Part 15 42
Modifications and Repairs 42
Canada, ISED Spectrum Compliance 43
RF Exposure (FCC/ISED) 43
Australia, ACMA Spectrum Compliance 43
New Zealand, RCM Spectrum Compliance 44
Lithium Battery Safety 44
Electromagnetic Compatibility 44
Electrostatic Discharge 44
Do Not Drop 44
June 28, 2023 815-1224-00 REV002 Itron Inc. Page 4 of 44
Gen5 500WERTModule Pit Installation Guide Contents

New in This Document
Revision Date Description
REV002 June 28, 2023 Changed the dBi value in the specifications described
in Installing the Through-the-lid Remote Antenna on
page 33 from 2 to 2.6.
REV 001 December 2, 2022 The part number for this document has been updated
from LDI-0344 to 815-1224-00.
REV 000 October 2022 First publication of this document.
This document was previously part of the
500WERTModule Pit Installation Guide, which has
been split into two documents:
■Gen™5 500WERTModule Pit Installation Guide
(this document)
■OpenWay Riva 500WERTModule Pit Installation
Guide (part number:815-0006-00)
June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 5 of 44

1
Introduction
Itron Gen™5 500WERT®Modules are radio-frequency (RF) water modules that connect
to the Gen5 Network as a leaf on a continuously powered device (CPD). The modules
choose one CPD as a gateway to the Gen5 Network. The CPD communication with the
modules is based on a Limited Listening Schedule (LLS). The CPD forwards and transmits
the module's messages. The modules can communicate in 100S mobile mode to support a
ready-to-secure installation when a third-party work-order system is used. The utility
configures the module to switch to network mode.
The CPD device accepts up to 20 modules at a time. The modules choose the CPD
association. Associated parent CPDs can change over time. The 500WERTModules are
not IP-addressable. The Gen5 network head end addresses the 500WERTModules
through the CPD and maintains a list of CPDs and associated 500WERTModules. The
CPD forwards messages addressed to the500WERTModule. The modules continue
Itron's tradition of reliability, accuracy, and long battery life while supporting the industry's
standards for security.
Description
The following table describes the 500WERTModule's location compliance and part
number.
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Description Location compliance Itron part number
500WERTModule, 4 battery, register, remote antenna, and
telemetry Ports
USA/Canada, Australia, Tonga ERW-1601-001
500WERTModule, 4 battery, register, and telemetry ports USA/Canada, Australia, New
Zealand
ERW-1601-004
500WERTModule, 2 battery, register, remote antenna, and
telemetry ports
Note:Remote antenna is not approved for New Zealand.
USA/Canada, Australia, New
Zealand
ERW-1601-005
500WERTModule, 2 battery, register, and telemetry port USA/Canada, Australia, New
Zealand
ERW-1601-006
500WERTModule, 2 battery, register, remote antenna, and
telemetry ports
Note:Remote antenna is not approved for New Zealand.
USA/Canada, Australia, New
Zealand
ERW-1601-008
500WERTModule, 2 battery, register, and telemetry port USA/Canada, Australia, New
Zealand
ERW-1601-009
Note: The 500WERTModule works accurately with cable lengths up to 300 feet. Use an Itron-approved
extension cable.
Related Documents
The following documents may also be of use to you. These documents, as well as others,
can be accessed and viewed at https://products.itron.com.
■500 Modules Ordering Guide
■Gen™5500WERT®Module Specification Sheet
■Gen™5 500WERT®Module Technical Reference Guide
■UtilityIQ®Installation Guide
■Water Meter and Telemetry Module Compatibility List
Security
When configured to operate in network mode, 500WERTModules attempt to join a Gen5
network. The next hop from the module is to a CPD. When the 500WERTModule has
found a suitable CPD, confirmed a secure link, and received a drivers’ license from the
head end, UtilityIQ can present the module data in the user interface and export it to
customer applications.
Refer to the Gen™X 500W ERT®Module Specification Sheet for information on
compatible hardware, firmware, and UtilityIQ versions.
Gen5 500WERTModule Pit Installation Guide 1 Introduction
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Transmission Modes
The 500WERTModule is an IPv6 Wi-SUNcompliant device that operates in network
mode or mobile mode.
Network Mode
In network mode, the module supports 5-, 15-, 30-, or 60-minute intervals. It provides
storage and reporting for up to 62 days of 15-minute interval data and associated event
data, or 8 months of hourly interval data.
Note: Interval data configuration is dependent on the module's firmware version. See Firmware
Functionality on page 11 for more information.
The 500WERTModule also sends a local access beacon message every 60 seconds that
allows users to gather contingency readings locally when needed.
Caution: If you perform a switch to network mode or switch to mobile mode operation, it results in
a loss of interval data.
The 500WERTModule operates using the 902 to 928 MHz in the ISM band frequency
band and does not require an FCC license.
Mobile Mode
In mobile mode, the module transmits every nine seconds over multiple RF channels to
report on:
■meter register value
■cut cable or communication error event
■reverse flow (encoder version selected)
■system leak status
■low battery indicator
Operating Modes
The 500WERTModule has the following operating modes.
■Factory mode
–500WERTModules are shipped from the factory in factory mode.
–The 500WERTModule's transmitter is turned off.
–The 500WERTModule's receiver is bubbling up to listen for a programming
command.
–500WERTModule attempt to read the register every hour.
Gen5 500WERTModule Pit Installation Guide 1 Introduction
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–Register Error Detected and Register Error alarm or event flags may be set when a
register is not connected.
–If the 500WERTModule reads a connected register, the module automatically moves
to run mode.
■Audit mode
–Audit mode reduces the normal read latency time associated with standard modes of
operation and is often used after initial installation.
–This mode is useful in network installations where the normal bubble rate is very slow.
–Audit mode remains active for 30 days and then reverts to the initial programmed
mode.
–Audit mode is intended to be used once.
■Run mode
–The 500WERTModule's normal operation mode.
–The 500WERTModule's transmitted message is dependent on its factory settings for
standard consumption + messages (SCM+).
–SCM+ 500WERTModule default bubble-up rate is 10 seconds.
■Quiet mode
–Meter manufacturers can configure the 500WERTModule for quiet mode after
programming and direct mounting the 500WERTModule in a factory.
–The 500WERTModule is awakened from quiet mode and enters run mode in one of
two ways:
•The 500WERTModule detects consumption at the top of the hour (last hourly
interval is greater than 1 or less than -1).
•Receiving a two-way command, such as a Read ERT using FDM.
Battery Life
The 500WERTModulehas an expected battery life of 20 years, dependent on use case.
Low Battery
The 500WERTModule includes a low battery indicator that helps utilities proactively plan
and manage field module replacements.
Events and Alarms
The following section describes common events and alarms in the 500WERTModule.
Gen5 500WERTModule Pit Installation Guide 1 Introduction
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Mobile Mode
Extended Alarm Flag
This is retrievable with two-way communication.
Register Error Flag
■The Register Error flag sets if the Register Error Detected flag is active for 24 hours.
■The Register Error Flag remains active for 40 days in mobile mode.
Register Error Detected
■Register Error Detected indicates that the 500WERTModule is not communicating with
the register/meter. The event or alarm flag automatically clears after the
500WERTModule receives a successful read from the register.
Note: The Register Error Detected flag may be an indicator of a damaged register.
Low Battery Warning
■The remote modules include a battery life estimator. The estimator is based on the
number of data packets sent at the various power levels and the age (self-discharge) of
the 500WERTModule . The low battery warning allows the utility to easily identify which
500WERTModules are nearing end-of-life in a mixed population and gives the utility the
opportunity to schedule replacement.
Note: The low battery warning is a single flag that is set when the battery has less than 10% remaining
capacity, which typically corresponds to two years of battery life remaining. Battery life is evaluated daily at
midnight.
Network Mode
Note: 500WERTModule events and alarms are dependent on the module's firmware version. For more
information, see Firmware Functionality on page 11.
The 500WERTModule reports the tampers available in mobile mode as well as extended
meter alarms available from new solid-state and electronic meters connected to the
500WERTModule. The extended alarms include:
■Empty pipe
■Temperature
■High flow
■Meter low battery
■Meter tampering
■Reverse flow
■Zero consumption
Gen5 500WERTModule Pit Installation Guide 1 Introduction
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Extended meter alarms are only available when a 500W ERT Module is in network mode.
For more information about the extended alarms, see the OpenWay®Collection Manager
Device Interface Guide.
Firmware Functionality
This section lists the 500WERTModule firmware information and lists functionality by
version. Each new version contains the features associated with the previous GSR.
Part number Global
software
release
(GSR)
version
FDM
Check
Endpoint
firmware
version
Over-the-Air
firmware part
number
Firmware functionality
FMW-1606-001 2.0 6.6.0.0 DFW-1606-001 ■Firmware download
■100S mobile modes
■5-, 15-, 30-, 60-minute interval data
■Extended meter alarms
FMW-1606-002 2.0 6.6.2.0 DFW-1606-002 ■Supports all functionality described for
firmware FMW-1606-001 for the 2-battery
500WERTModule
Gen5 500WERTModule Pit Installation Guide 1 Introduction
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2
Initializing, Connecting, and Programming
This chapter provides the instructions to initialize, connect, and program the
500WERTModule.
Requirements are based on the network system mode. The 500WERTModule's auto-
sensing technology eliminates the need to program the module at the time of installation
for most popular registers by automatically detecting the connected register type.
When started, the 500WERTModule automatically:
■Detects the connected register type at the top of the hour, exits factory mode, and enters
run mode.
■Detects an Itron Leak Sensor.
The 500WERTModule programming is required to:
■Change the operation mode
■Enter a utility ID or lock type.
■To enter an E-Coder 8-digit driver.
■Commission security
Programming
Programming the 500WERTModule requires one of the following handheld computers
running Field Deployment Manager (FDM) or FDM Tools version 4.0 or later.
■FC300SR handheld computer
■Itron Mobile Radio (IMR) connected to a user-supplied computer or Bluetooth®device
For normal activation, connect the 500WERTModule to the water meter register. The
500WERTModule polls for a register every hour. The 500WERTModule automatically
activates after it detects the register.
Caution!Do not program configuration changes to the 500WERTModule until it is connected to the
water meter register.
■The FC300SR or Itron Mobile Radio are the only devices that support programming for the
500WERTModule.
■Keep a minimum of 12 inches between the 500WERTModule and programming device while
programming configuration changes are completed.
■Do not place the programming device antenna directly on the 500WERTModule.
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Encoder-type Meter Register Connections
500WERTModule connections are made by the meter manufacturer for encoder-type
registers. The following table describes the connections between the register
manufacturer and the 500WERTModule wire colors.
Caution: Itron recommends 500WERTModule connections be completed using the inline
connector. In rare instances, if a spliced connection is made, the Itron splice kit must be used (Itron
part number OEM-0034-002). For more information, see Using Gel-cap Connections to Complete
Wiring Connections on page 38.
500WERTModule wire color
Red (data) Black (power/clock) White (ground)
Register manufacturer Register screw terminal
Badger
ADE
E Series
HR E LCD
HR E Mechanical
Green Red Black
Badger M5000 Mag Meter Green Terminal: Out 4+ Red Terminal: Input + Black Terminal: Input - and Out 4-
Diehl Hydrus Green Red Black
Elster AMCO
InVision
Scancoder
AquaMaster
AquaMaster III
Red Green Black
Elster AMCO
SM 700 (Severn Trent)
Q200 (Sensus Protocol)
evoQ4 (Sensus Protocol)
Green Red Black
Elster AMCO evoQ4 Mag Red White Black
Itron (Actaris) Cyble Coder Green Red Black
Kamstrup flowIQ2100 Green Red Black
MasterMeter
AccuLinx
Octave
Green Red Black
Gen5 500WERTModule Pit Installation Guide 2 Initializing, Connecting, and Programming
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500WERTModule wire color
Red (data) Black (power/clock) White (ground)
Register manufacturer Register screw terminal
McCrometer Data port/green Clock/red Gnd port/black
Metron Farnier OER Green Red Black
Mueller (Hersey)
Translator
SSR
Green Red Black
Sensus
ECR
ICE
iPERL
SRII
OMNI
Green Red Black
Neptune
ProRead
ProRead AutoDetect
E-Coder
ARB-V
Red Black Green
Performance ETR Green Red Black
RG3 Tomahawk Green Red Black
Siemens
Mag Meter
Mag8000CT-7ME6820
Mag8000-7ME6810
92 91 93
Zenner (Hendey) ETR Green Red Black
Pulser-type Register Connections
500WERTModule connections are made by the meter manufacturer for pulser-type
registers. The following table describes the connections between the register
manufacturer and the 500WERTModule wire colors.
Gen5 500WERTModule Pit Installation Guide 2 Initializing, Connecting, and Programming
June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 14 of 44

Caution: Itron recommends 500WERTModule connections be completed using the inline
connector. In rare instances, if a spliced connection is made, the Itron splice kit must be used (Itron
part number OEM-0034-002). For more information, see Using Gel-cap Connections to Complete
Wiring Connections on page 38.
500WERTModule wire color
Red Black White
Register manufacturer Register screw color designator
Badger RTR (3-wire) Red Black Green
Badger RTR (2-wire) Red Black No connection
Badger M5000 Mag Meter Red terminal: Out 1+ Black terminal: Out 1- White terminal: Out 1+
Cadillac Meter CMAG/EMAG
Magnetic Flow
DO1/DO2 COM DO1/DO2
Elster Digital Black Green Red
Elster V100T Black Red Blue
■Itron (Actaris)
■Flostar (2-wire)
■Cyble Sensor
Either wire Remaining wire must be connected to both
500WERTModule wires
Krohne IFC Term B Term H Term B
RG3 Tomahawk Green Black Green
Sensus PMM Red Black Bare
Extending the Cable
Order the 25-foot inline connector extension cable assembly (CFG-0151-404) to extend
the 500WERTModule's cable.
Verifying Operation
Itron strongly recommends performing a Check ERT with a handheld computer running
FDM to verify that the 500WERTModule is operating correctly after installation.
Performing a Check ERT:
■Initiates an immediate connection to the cellular network and a register read.
■Verifies communication with the Leak Sensor or remote shut-off valve.
■Checks for event or alarm flags.
Gen5 500WERTModule Pit Installation Guide 2 Initializing, Connecting, and Programming
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Use one of the following programming devices to verify that the 500WERTModule is
correctly recording consumption data.
■FC300SR handheld computer
■Itron Mobile Radio connected to a user-supplied computer or Bluetooth device
Caution: Verifying the 500WERTModule operation requires an FC300SR handheld computer or
Itron Mobile Radio running FDM 4.0 or later. Legacy Itron handheld programming devices cannot
read the 500WERTModule .
Each handheld radio requires special setup and configuration parameters to successfully
read and program remote modules. Refer to the respective meter reading application for
specific instructions.
When comparing the actual register value to that reported by the 500WERTModule ,
please keep in mind the 500WERTModule 's consumption value is updated once an hour
when it is in run mode.
Gen5 500WERTModule Pit Installation Guide 2 Initializing, Connecting, and Programming
June 28, 2023 815-1224-00 REV002 Itron, Inc. Page 16 of 44

3
Installing
Install the 500WERTModule using one of the following methods. (For mounting option
accessories, see the 500W Modules Ordering Guide.)
Through-lid
The 500WERTModule mounts in lids with hole sizes from 1-3/4 inches to 2 inches.
Installation requires the pit mount kit. For more information, see Installing Through-the-lid
in Commercial Installations on page 19.
Rod mount
The 500WERTModule mounts on a 1/2 inch outside diameter rod. Installation requires
the rod mount adapter. For more information, see Mounting on a Rod for Residential
Installations on page 22.
Wall mount
The 500WERTModule mounts to a wall or other vertical surface. Installation requires the
rod mount adapter. For more information, see Mounting to a Pit Wall on page 26.
For 500WERTModule pit boxes, the type of installation method is based on the location of
the meter in the pit box and the lid material. Itron recommends mounting the
500WERTModule in pit boxes with in plastic lids (or other composite materials) for
optimum network performance. The 500WERTModules are temperature rated from -30°
C to +60° C. Do not install the 500WERTModule in locations that may exceed the
temperature rating.
Important! The 500WERTModule is shipped with a protective cover over the connectors. The
protective cover must be fully engaged over the connectors until the module is installed to protect
the module's connectors from damage.
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Warning! While Itron modules are designed to withstand a drop, dropping the module may damage the
device and void the warranty.
Pit module positioning other than upright will negatively affect radio performance.
Internal circuit card components are sensitive to electrostatic discharge. Be careful not to touch any part
of the meter body, register housing, or module prior to discharging any static buildup on your person. To
discharge yourself, touch a grounded metal object such as the metal water pipe or an earth-grounded
metal structure.
Mounting Accessories
The 500WERTModulecan be purchased along with multiple mounting accessories. For
more information, see the 500W Modules Ordering Guide.
Caution: Use protective environmental caps to shield unconnected 500WERTModule connectors
on field-installed modules. Do not leave an exposed connector in the field. Environmental caps
employ multiple seals to increase connector life.
500WERTModules with Integral Connectors
Prior to connecting inline connectors to the 500WERTModule connectors, remove the
environmental cap. If 500WERTModules with integral connectors and the registers are
not installed at the same time, secure the protective environmental connector cap on the
500WERTModule connector using an Itron security seal (MSC-0018-001). Cable ties are
not shipped with the 500WERTModule, but can be ordered from Itron. Use the protective
cap (on the 500WERTModule side) in the field for up to one year.
After installation is complete, recycle or discard installation waste. Do not leave materials
on the customer's premises.
Gen5 500WERTModule Pit Installation Guide 3 Installing
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Warning! If a three-port 500WERTModule is installed but the telemetry device is not attached,
the environmental cap (MSC-0019-0011) must remain in place on the blue connector (telemetry) to
protect the connector from damage.
Installing Through-the-lid in Commercial Installations
This section provides instructions to mount the 500WERTModule in a plastic or
composite pit lid of 1/2-inch to 2.5-inch thickness with a drilled, round 1-3/4-inch, 1-7/8-
inch, or 2-inch hole.
Prerequisites
This mounting method requires the pit lid mounting hardware (CFG-1601-001). This
procedure also assumes you have one of the 500WERTModule variants listed in
Description on page 6.
Note: Pit lid mounting is not intended for applications involving vehicular traffic. Use the remote antenna kit
in incidental traffic areas (such as residential environments).
This section provides the instructions to install the 500WERTModule in a pit lid with a hole
using the pit lid mounting bracket. Verify that you have the following items to complete the
installation.
Gen5 500WERTModule Pit Installation Guide 3 Installing
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1 Pit lid with a pre-drilled hole User-supplied
2 Through-the-lid retainer clip CFG-1601-001
3 Retainer clip collar
4 500WERTModule See Description on page 6.
Mounting the Module in a Through-the-lid
1. Insert the retainer clip into the pit lid hole with the convex surface on the top of the pit lid.
2. From the bottom side of the lid, screw on the threaded retainer clip collar until the beveled
top rests against the pit lid.
Gen5 500WERTModule Pit Installation Guide 3 Installing
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