Jabra BIZ 2400 Series Installation guide

JABRA®IS A REGISTERED TRADEMARK OF GN NETCOM A/S
WWW.JABRA.COM
FAQ
JABRA BIZ™
2400
SERIES
Q HOW SAFE IS THE BIZ 2400 SERIES FOR USERS?
AThe Jabra BIZ 2400 Series features GN Netcom PeakStop™
technology, which protects users against the effects of
any sudden loud sound spikes. For example, the high-
pitch tone from a fax machine can be harmful to a headset
user’s hearing.
Many acoustic experts define acoustic shock as being
exposed to a sound in excess of 135 dB SPL. In fact, lower
sound levels can also damage the ears. The BIZ 2400
Series — like all other GN Netcom headsets
— cuts off sounds at 118 dB SPL (RMS).
The Jabra BIZ 2400 USB incorporates technology to ensure
safe average sound levels, making it the world’s first
corded USB headset.
Used with the GN8210 digital amplifier Jabra BIZ 2400
headsets also comply with international health and safety
directives to protect users against dangers associated with
long-term cumulative noise exposure.
Q IS THERE ANYTHING THAT BLOCKS OUT UNWANTED NOISE?
A Yes. The Jabra BIZ 2400 features GN Netcom’s Noise-
Canceling system (NC) that blocks out unwanted
background noise with greater precision than ever before
and carefully distinguishes between your voice and any
interference from other sound sources.
There is also an option for an Ultra Noise Canceling (UNC)
microphone for use in environments where there are
extremely high levels of undesirable noise, and in which it
is nevertheless necessary to maintain high levels of voice
clarity in the phone conversation.
Q HOW DOES A NOISE CANCELING MICROPHONE WORK?
A A noise-canceling microphone filters out unwanted
background noise by differentiating between sounds from
nearby sources, such as from the mouth, and those from
far away, which are then eliminated.
Because of this, it is important that a noise-canceling
microphone is positioned close to the mouth
(approximately 2 cm/less than 1 inch when using the
Ultra Noise-Canceling microphone to prevent “Voice-
canceling”).
Q DOES THE JABRA BIZ 2400 HEADSET WORK WITH ALL GN
NETCOM AMPLIFIERS?
A Yes. The Jabra BIZ 2400 headset types are easy to connect
to GN Netcom amplifiers via the standard GN Netcom QD
(Quick Disconnect) interface.
Q CAN THE JABRA BIZ 2400 HEADSET BE USED WITH A
COMPUTER?
AYes. The Jabra BIZ 2400 can be connected to a computer
via a GN Netcom USB adaptor, such as the GN8110,
GN8120, Link 220, or Link 280.
Q WHAT DOES “WIDEBAND” MEAN?
A “Wideband” refers to the frequency range that the
headset supports when transmitting and receiving sound.
GN Netcom uses the definition 150–6,800 Hz for true
wideband. Jabra BIZ 2400 USB.
Q WHAT CAN BE DONE IF THE PERSON ON THE OTHER END
HAS DIFFICULTY HEARING?
A If the person being spoken to has difficulties hearing what
the headset user is saying, try adjusting the position of
the boom arm. This is particularly important when using
a noise-canceling microphone, which should be quite close
to the mouth (approximately 2 cm/less than 1 inch). In
such situations, use of a GN Netcom amplifier such as the
GN8210 is also recommended.
Q WHAT CAN BE DONE IF THE HEADSET USER HAS DIFFICULTY
HEARING?
AIf the person using the headset has problems hearing
what the person on the other end of the line is saying,
try turning up the volume level on the phone or amplifier.
If the problem persists, the headset user should consider
switching from a mono to a duo headset.
In such situations, use of an amplifier such as the GN8210
is also recommended. This makes it possible to turn up
the volume. Use of DSP (Digital Signal Processing) also
helps adjust sound levels to match user preferences and
requirements.
FAQ
JAbrA bIZ™ 2400 SerIeS In generAl

GN Netcom, Inc. • 77 Northeastern Blvd. • Nashua, NH 03062 • 800.826.4656
©2008 GN Netcom, Inc., All rights reserved. Jabra © is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of their respective owners. DS-168-0409-00A
FAQ
Q HOW LONG IS THE WARRANTY ON THE HEADSET?
AGN Netcom provides a 3-year warranty on all headsets in
the Jabra BIZ 2400 Series.
Q CAN THE BOOM ARM BE ROTATED ALL THE WAY AROUND?
A The patented FreeSpin boom arm is actually designed so
that it can be rotated through more than 360 degrees,
with no hindrance. In addition to making the headset
more comfortable to use, this helps prevent breakages
and damage.
Q WHAT KINDS OF ACCESSORIES ARE AVAILABLE FOR JABRA
BIZ 2400 HEADSETS?
A The range of accessories and replacement parts includes
ear cushions, neckband, headband, ear hooks, and ear gels.
Q IS THERE A JABRA BIZ 2400 HEADSET WITH BUILT-IN
BLUETOOTH®?
A Yes. The Jabra BIZ 2400 USB version has Bluetooth built
in. This enables you to connect the headset to your PC and
your mobile phone at the same time.
Q DOES THE JABRA BIZ 2400 USB WORK WITH ALL
COMPUTERS?
A The USB adaptor works with both PCs and Macs. Simply
plug it into the USB port on the computer and the headset
is ready for use. Drivers for leading softphones can be
downloaded free from www.jabra.com/pcsuite. A special
plug-and-play version with integrated controls for
Microsoft® Office Communicator is also available.
Q WHAT IS THE DIFFERENCE BETWEEN THE MICROSOFT OC
VARIANTS AND THE STANDARD VARIANTS?
A The OC variants have buttons that only support Microsoft
Office Communicator. They feature a special hook button
that interacts with the Microsoft Office Communicator
software, making it possible to maximize the full
functionality of OC.
Q HOW DO I PAIR MY BLUETOOTH MOBILE PHONE AND MY
JABRA BIZ 2400 USB HEADSET?
A Make sure the headset is in pairing mode. This is indicated
by a blue light. Consult the instructions in the user
manual for your particular mobile phone to make sure
it is also set up in pairing mode.
Q WHY CAN’T I HEAR ANYTHING IN MY HEADSET?
A Make sure you have selected the headset as an audio
device in the appropriate control panel on your computer
and also in the software you are using.
Q WHY DOESN’T MY COMPUTER DETECT THE HEADSET,
EVEN THOUGH IT’S PLUGGED IN?
A Try to insert the headset cord and connector into a
different USB port.
Q WHY DOESN’T MY COMPUTER AUTOMATICALLY TOGGLE
BETWEEN THE HEADSET AND MY MOBILE PHONE, FOR
AUDIO?
A You can always select the headset as your default audio
device manually.
If you are using a PC:
1. Go to the control panel on your computer
2. Open the Sound and Audio Devices menu. Once the cord
from the headset is inserted, you can select the headset as
your default device for sound playback and recording
(it should appear as Jabra BIZ 2400).
3. Press Apply and then press OK.
If you are using a Mac:
Go to System Preferences on your computer. Once the cord
from the headset is inserted, you can select the headset for
output and input in the Sound menu under Hardware.
For more details about Jabra BIZ 2400 Series visit www.jabra.com
FAQ
GN Netcom is a world leader in innovative headset solutions. GN Netcom develops,
manufactures, and markets its products under the Jabra brand name
JABRA BIZ™
2400
SERIES
JAbrA bIZ™ 2400 USb