JOBOBIKE VIVA User manual

USER MANUAL
VIVA

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About Us
Dear Sir/Madam:
JOBOBIKE has been present on the bikes market for two
decades. We have been producing bikes for well-known
worldwide clients’ brands. Helping others to succeed has
resulted in our own success. Today, we are one of the leading
companies in the electric bikes industry. After many years of
hard work, it’s time to shift our identity: from being an “E-bike
supplier” to become “JOBOBIKE.” The knowledge we have
gathered allows us to create distinctive electric bikes that are
built to suit the modern lifestyle. We offer incredible biking
experience, ensuring competitive prices.
Your faithfully
Muriel.H
Member of the Management Board of JOBO Group

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Just biking with JOBOBIKE
No matter where you are and where you’re heading to,
our bikes fit your lifestyle. City or countryside, flat or rocky
roads, our bikes will get you there. Moreover, our lifetime
customer service is always with you.
Our Values
J
O
B
O
Joy of life full of new experiences
Opportunity to bike further
Biking without limitations
Options of transport

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Manual Use Instruction Table Of Content
This manual contains the details of the equipment,
operation, and maintenance of the product along
with our advice to you.
Before you start using your new bike, it is necessary
to read through the instructions. If you are unclear
about any steps, you can always find additional
information and instructions on our website:
www.jobobike.eu
About Us .............................................................2
Our Values...........................................................3
Manual Use Instruction .......................................4
Table Of Content .................................................4
English Installation Guide
General Information............................................6
Assembly Instructions .........................................8
Operation Instruction .........................................12
Cautions.............................................................14
Error Code Definition..........................................17
Warranty Terms ..................................................17
Main parameters of E-bike .................................19

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Deutsches Handbuch
Allgemeine Informationen .................................20
Montageanleitung .............................................22
BEDIENUNGSANLEITUNG ....................................26
Vorsicht..............................................................28
Fehlercode-Definition ........................................31
Garantie .............................................................31
Hauptparameter des E-Bikes..............................33
Informations Générales
Informations Générales......................................34
Instructions d’assemblage .................................36
Instruction d’opération.......................................40
Précautions ........................................................42
Définition du code d’erreur ................................45
Conditions de Garantie.......................................45
Paramètres principaux du Vélo électrique ..........47
Instrukcja montażu w języku angielskim
Informacje Ogólne .............................................48
Instrukcja montażu.............................................50
Operation Instruction .........................................54
Środki ostrożności ..............................................56
Error Code Definition..........................................59
Gwarancja..........................................................59
Specyfikacja .......................................................61
Terms and Conditions
General provisions .............................................62
Services..............................................................62
Delivery..............................................................64
Complaints for the goods under warranty..........64
Disclaimer .........................................................65

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General Information
This manual is a basic instruction for assembling and using your bike. To ensure proper use and trouble-free
operation, please read this manual carefully and follow the instruction. If you still need help, please visit our
webiste, contact us by e-mail, or call us for more information.
Viva is a 250 watt e-bike, please follow all relevant laws and regulations in your country or region when riding
this ebike.
NO. Accessory name NO. Accessory name NO. Accessory name
1 Saddle 9 Derailleur 17 Front fork
2 Seat post 10 Kickstand 18 Battery
3 Seat post clamp 11 Chain 19 Light
4 Rear light 12 Crank set 20 Headset bearings
5 Rear Brake 13 Pedal 21 Display
6 Hub motor 14 Tyre 22 Grips
7 Rim 15 Brake disc 23 Brake lever
8 Spoke 16 Quick release 24 Shift lever

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1
2
24
23
322
421
520
619
718
817
916
10 15
11 14
12 13
Note: The picture is for reference only, please be subject to the actual products.

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Assembly Instructions
Step 1 Unpack the bike
Open the package and take out all of the parts.
Be careful of not missing even a little piece of part.
The parts shall include:
Install the handlebar to the stem and fix it with
matching screws by a 4# hexagon wrench. During
installation, adjust the handlebar to an appropriate
angle so that the bicycle can be operated
comfortably. Make sure the four screws are tightened
enough and the handlebar cannot be moved.
3.1 Place the front wheel in the correct position of
the fork groove and tighten it with matching quick
release. (if there are any hub protection parts
attached to the wheel, remove them)
Step 2 Install the handlebar
Step 3 Install the front wheel
Front wheel E-bike frame
Manual Quick release
Charger Keys
Front light Pedals
Toolkit

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Make the two arrowsMake the two arrows
stay in a line.stay in a line.
4.1 Install the front fender and headlight on the front
fork with matching screws and nuts by a 4# hexagon
wrench. Make sure the front fender and headlight
support cannot be moved.
4.2 Adjust the headlight to a proper angle by this
way: loosen the adjusting bolt with the 8# wrench,
adjust the headlight tilt angle to the best position,
and then tighten the bolt.
4.3 Connect the cable plug to the headlight, please
note to align the inner pins and notches with the
outer arrows.
3. 2 Make sure the front wheel will not rub the brake
pads when it is rotating under the condition of not
pinching brake handle.
Step 4 Install the front fender
and headlight

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Do not expose theDo not expose the
scale mark.scale mark.
Step 5 Adjust the saddle height
Step 6 Install the pedals
Move the saddle up or down to your desired saddle
height. Do not raise the saddle post exceeding the
minimum insertion mark on the saddle post. Close
the quick release lever and make sure the lever is
tighten enough when locking the saddle post.
Tighten the right pedal clockwise and tighten the left
peddal counterclockwise with the 15# wrench.
The “L” mark refers to the left pedal.
The “R” mark refers to the right pedal.
WL
WR
L
R
Note: Please carefully thread each pedal into it’s
appropriate crankset.

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Schrader valveSchrader valve
Step 7 Inflate the tyres
Check whether the tyres beads and tyres are evenly
seated on the rims. Use a pump with a Schrader valve
and pressure gauge to the recommended pressure
indicated on the tyre sidewall.
Minors are prohibited from riding
NOTICE: Both wheels must be properly settled before
operating your bike. If you are not able to assemble
your bike, please contact us or look for help from a
certified, reputable local bike mechanic. Ensure all
hardware is tightened properly. Also ensure that all
safety checks in the following sections are performed
before the first use of the bike.
!
Note: Do not over inflate or under inflate tyres.

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Operation instruction

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1.Hold the switch ON/OFF button for about 3s to
switch on / switch o the E-bike.
2.The E-bike will switch off automatically after 10
minutes of inactivity.
3.The way to operate the functions of push assistance
and turning on/off light is indicated in the picture
above.
4. Battery capacity indicator (press the button and
you will see the light )
5.Clench the brake lever to slow down or stop the
E-bike.
6. Switch the shifter by“+ "and“-”button to adjust the
speed for fitting with dierent road conditions.
Blue light:Battery capacity 74% - 100%
Green light:Battery capacity 63% -74%
Red light:Battery capacity 22% - 63%
Flashing:Battery capacity 3% - 22%
Note:Charge the battery in time when the light is
flashing.
"-""-"
brakebrake
"+""+"

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Turn the key clockwise to unlock the battery and then
remove the battery.
Open the cover and plug charger into the battery
socket.
Remove the battery
Charge the battery
(1) Make sure the front and rear brakes are sensitive,
and the brake pads are not seriously worn (more than
1/3).
Check before riding
Cautions
Put the battery into the frame and press it hard until
you hear a click of the lock. ( take good care of your
keys )
Install the battery

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(1) Turn the throttle slowly when starting the bike.
Starting too fast will cause excessive current and
aect the service life of components.
Tips duringthe riding
(2) Frequent braking and starting shall be minimized
to save electric power consumption and prolong the
working life of electrical components.
(3) In order to reduce the current of the electrical
components, it is better to use pedal assistance when
riding on steep slopes.
(4) Stop the bike immediately for inspection when the
bike makes abnormal noise during the riding.
(5) To slow down or stop the bike we recommend you
to operate the rear brake first, and then operate the
front brake.
(6) In rainy or snowy weather, kindly suggest to take
the brake slowly in advance rather than taking a
sudden brake.
(7) It is recommended to ride in good weather
and road conditions. Do not riding in heavy rain,
otherwise the water will get into the display, battery
and other electrical components and cause failure.
(8) Please follow the local traffic rules, take safety
measures and wear safety helmets when riding.
(9) Do not ride an bike when you are in poor health.
(2) Make sure the tire pressure is sucient and the tire
is not seriously worn.
(3) Make sure the mechanical parts are not broken or
loose especially the handbar, front fork and wheels.
make sure all bolts and fasteners are fastened
enough.
(4) Make sure the disc brake disc is not cracked or
deformed, make sure the chain does not touch the
wheel.
(5) Make sure that the battery has enough power
and the battery has been firmly stuck in the battery
compartment.

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(1) Make sure the battery and charger are not
damaged when using.
(2) Make sure the battery and charger stay far away
from the environment of fire, immersion, overheating,
high humidity,violent vibration, collision etc.
(3) Make sure the outer substance especially the
metal sta will not penetrate into the charger.
(4) Make sure the charger is being used at rated
voltage and frequency.
Battery and charger operation
(5) Disconnect the charger immediately from the
power supply socket when the charger is in the state
of sparks, smoke and other abnormal conditions.
(6) Make sure the battery is not being stored in the
state of low power.(Charge the battery for every 3
months ).
(7) Make sure the battery is not being excessively
discharged and charge the battery in time when it is
running out of power.
(8) Make sure the battery is not being excessively
charged and cut off the power in time when the
battery is full of power(led indicator turns green).
(9) Make sure the charger you used is provided by
JOBOBIKE and it can only be used to charge the
matched bike battery.
(10) The battery shall be placed in a dry and cool
environment when charging.
(11) Make sure the battery and the charger are being
repaired by the professional if there are break down.
(1) The bike frame needs to be wiped up for the long-
term storage. Lubricate the flywheel, chain and chain
puller if these parts are lack of lubricating oil.Repaint
the bike frame to prevent rusting if the frame is
scratched.
(2) The bike shall be stored in a dry, cool and tidy
place.
(3) Turn off the power button to cut off the battery
power if there is a power button on the battery.
Precautions for long-term storage

17
Error code definition
Error Code Definition
21 Current Abnormal
22 Throttle Abnormal
23 Motor Phase Abnormal
24 Motor Hall Signal Abnormal
25 Brake Abnormal
30 Communication Abnormal
Warranty
JOBOBIKE provides 24 months limit warranty for all
customers. The after-sales service cycle starts from
the date of product delivery. The customer shall bear
the postage required for parts delivery.
In case of non-human damage to the product during
the warranty period, JOBOBIKE will provide free
replacement parts or remote after-sales support, and
the special problems will be solved by both parties
through negotiation.
The repair parts may be non-new parts, but our
company guarantees that the functions of the parts
are completely normal.
Accessories category and warranty period:
(1) Frame and front fork: 5 years.
(2) Motor, controller, battery, charger, display, light,
handlebar, etc.: 2 years.

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Assembly videos
All videos of assembly instructions can be found on
official JOBOBIKE YouTube channel .If you have any
questions, please contact the Jobobike technical
support team at www.jobobike.eu or email address
[e-mail].
Non warranty terms
We will not provide the warranty item with the
following conditions.
(1) The customer is unable to provide valid frame
serial number.
(2) The whole bike and parts have exceeded the
warranty period.
(3) Failure or damage caused by unauthorized private
modification or maintenance.
(4) Failure or damage caused by the usage of
accessories that not designated by Jobobike.
(5) Failure or damage caused by incorrect installation,
usage and operation.
(6) Failure or damage caused by the using of the
product in a non-specified working environment.
(7) Normal wear and tear of the tires, brakes and
pedals are not covered by the warranty.
(8) Failure or damage caused by irresistible
factors(such as fire, earthquake, lightning, flood,
etc.).

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Main parameters of the E-bike
Mode: VIVA E-bike
Motor: XF-C-700C 36V250W
Dimension: 183cm x 70cm x 105cm
Wheel size: 700*40C
Weight: 21kg
Payload: 120kg
Brake: Mechanic disc brake
Display: KD26E LED
Speed limitation: 25km/h
Push assistance speed: 6km/h
Derailleur level: 7-Speed
Power assistance level: 3 levels
Battery capacity: 36V10.4Ah / 36V14Ah
Charger parameter: AC180V-240V DC36V-2.0A
Under voltage Protection: 30V

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Dieses Handbuch ist eine grundlegende Anleitung für den Zusammenbau und Gebrauch Ihres Fahrrads. Um eine
ordnungsgemäße Nutzung und einen störungsfreien Betrieb zu gewährleisten, lesen Sie bitte diese Anleitung
sorgfältig durch und befolgen die Anweisungen.
Wenn Sie noch Hilfe benötigen, besuchen Sie bitte unsere Website, kontaktieren Sie uns per E-Mail oder rufen Sie
uns an, um weitere Informationen zu erhalten.
Viva ist ein 250W E-Bike, bitte beachten Sie alle relevanten Gesetze und Vorschriften in Ihrem Land oder Ihrer
Region, wenn Sie dieses E-Bike fahren.
NO. Accessory name NO. Accessory name NO. Accessory name
1 Saddle 9 Derailleur 17 Front fork
2 Seat post 10 Kickstand 18 Battery
3 Seat post clamp 11 Chain 19 Light
4 Rear light 12 Crank set 20 Headset bearings
5 Rear Brake 13 Pedal 21 Display
6 Hub motor 14 Tyre 22 Grips
7 Rim 15 Brake disc 23 Brake lever
8 Spoke 16 Quick release 24 Shift lever
Allgemeine Informationen