JPL EHS Series User manual

Wireless Headset EHS Guide
Designer and Manufacturer of
Professional Headsets for Contact Centres
& Unied Communications

Introduction
Electronic Hook Switch(EHS) provides a solution that enables remote operation of
answer/end functions for wireless headsets with various phones, thus eliminating the
need for a mechanical handset lier.
Mobility
With an EHS solution you can roam within your premises and still do business on the
spot. Wireless headsets with EHS functionality boost productivity as they provide the
user with the ability to answer and end a call, while away from their desk.
EHS support the following phone system manufacturers:
Wireless Headset EHS User Guide

AASTRA / MITEL
5360, 5370, 5370IP, 5380, 5380IP 6771, 6773, 6775, DS-DHSG Cable EHS-3
*6735i, *6737i, 6739i, *6753i, *6755i, *6757i, 6757iCT,
6771IP, 6773IP, 6775IP, 6865i, 6867i, 6869i, 7434IP, 7444IP *Needs Aastra/Mitel EHS kit
ALCATEL-LUCENT
4029, 4039, 4028 EE, 4038 EE, 4068 EE
IP Touch 4028, 4038, 4068, 8012,8028, 8088, 8068, 8078 MSH Adapter EHS-7
IP8028, IP8038, IP8068
ALCATEL-LUCENT
 IPTouch8012 NotVeried EHS-7
IP8028, IP8038, IP8068
TDM 8029, TDM 8039, 8082 My IC Phone
AVAYA
1408, 1416, 1608, 1616, 1608i, 1616i, 1624,
2410, 4630, 5410, 6224D+M, 6416D+M, AEI-II(Avaya) Adapter Kit EHS-4
9404, 9406, 9408, 9504, 9508, 9608, 9610, 9611, 9619,
9620, 9620L, 9621, 9630 9640, 9641, 9641G, 9650, 9670,
J169, J179, J129
AVAYA
2420, 4610, 4620, 5420, 5610, 5620, 5621, Avaya compatible EHS Cable EHS-15
4610SW, 4620SW, 4621SW, 4622SW,4625SW, 4630SW
AVAYA-NORTEL
1120E, 1140E, 1150E, 1165E Avaya compatible EHS Cable EHS-12
CISCO
6911, 6945, 7821, 7841, 7861, 7942G , 7945G, 7962G, 7965G, HHC Adapter EHS-2
7975G, 7821, 7841, 7861, 8811, 8841, 8845, 8851, 8861, 8865
CISCO (with USB Port)
8851, 8861, 8865, 8961, 9951, 9971, DX650, DX70, DX80 USB-type EHS Adapter EHS-12
CISCO
8941, 8945, 8946, 8965, 8945G, 8965G Cisco compatible EHS Cable EHS-16
DIGIUM
D40, D45, D50, D60, D70, D80 Digium compatible EHS Cable EHS-5
ERICSSON-LG LG EHS Adapter
LIP-9010, LIP-9020, LIP-9030, LIP-9040, LIP-9050 Needs Ericsson-LG EHSA Kit EHS-11
FUNKWERK
CS410, CS410-U, IP-S400, CS290-U, IP290 Plus EHS-3
GRANDSTREAM
GXP1610, GXP1620, GXP1630, GXP1760, GXP2124, Grandstream compatible EHS Cable EHS-13
GXP2130, GXP2140, GXP2160, GXP2200, GXP3240, GXV3275
Wireless Headset EHS Compatibility Table
Phone Model EHS Adapter JPL Part No

HTEK
UC804, / 804T / 804G / 806 / 806T / 806G / 840 / 842 / EHS-17
860 / 862 / 913 / 923 / 924 / 926
PANASONIC
DT521, DT543, DT546 , HDV230, HDV330, HDV430, Panasonic compatible EHS Cable EHS-1
NT553, NT556, NT560, NT564, UT133, UT136, UT248, UT670
PANASONIC
NT543 Panasonic compatible EHS Cable EHS-14
POLYCOM
IP301, IP320, IP321, IP330, IP331, IP335, IP430, IP435,
IP450, IP501, IP550, IP560, IP601, IP650, IP670, Polycom compatible EHS Cable EHS-5
VVX300 / 301 / 310 / 311 / 400 / 401 / 410 / 411 / 500
VVX501 / 600 / 601 / 1500 / 1501
SAMSUNG Samsung compatible EHS Cable EHS-12
SMT-i16010, SMT-i6011, SMT-i6021
SHORETEL
420, 485, IP212K, 565G, 655G, IP100, IP230, IP230G, IP265, Adapter Kit EHS-8
IP480, IP480G, IP485G, IP530, IP560, IP560G, IP565G, IP655
SIEMENS/UNIFY
OpenStage 30/40/60/80, Openscape IP 35G/55G DS-DHSG Cable EHS-3
OptiPoint Basic/Std/Adv/Eco 410/420/500/600
SNOM DS-Gender EHS-6
*300, *320, *360, *370, *720, D725, *760, *820, *821, *870 *Needs SNOM EHS Adapter
TIPTEL
85 System, 274, 275 Tiptel compatible EHS Cable EHS-3
TOSHIBA
DP5X22-SD, DP5022-SDM, DP5X32-SD, DP5118-DP,
DP5122-SD, DP5130-FSDL, DP5130-SDL, DP5132-SD, SHR (Toshiba)Adapter Kit EHS-8
IP5022-SD, IP5122-SD, IP5122-SDC, IP5131-SDL,
IP5132-SD, IPT2008-SDL, IPT2010-SD, IPT2020-SD
T-SYSTEMS
F20, F30, F40, F50, F630, F640, F660, F680 T-Systems compatible EHS Cable EHS-3
T-SYSTEMS
140IP, 141, 150IP, 151, 160IP T-Systems compatible EHS Cable EHS-7
YEALINK
*T20X, *T26P, *T27G, *T27P, *T28P, *T29G, *T38G, *T40G, DS-Gender EHS-6
*T40P, *T41S, *T41P, *T42G, *T42S, *T46G, *T46S, *Needs Yealink EHS Adapter
* T48G, * T48S
SMART PHONE 3.5 phi Connector
Galaxy & iPhone Series 4~6+ EHS Adapter EHS-9
Wireless Headset EHS Compatibility Table
Phone Model EHS Adapter JPL Part No

Aastra/Mitel EHS setup guide
①Connection Diagram
②
③
④
⑤
⑥
⑦
⑧
⑨
⑩
⑪
⑫
①DS-DHSG cable(EHS-3) : RJ-45(8P8C) to RJ-45(8P8C) and RJ-9(4P4C)
Aastra/Mitel Phones
+
EHEHS-3
6771/6773ip/6775ip
7434ip/7444ip
5370,5370ip
5380/5380ip
////
①

Connection Diagram
Note : Aastra DHSG cable kit is available from your Aastra reseller
①DS-DHSG cable(EHS-3) : RJ-45(8P8C) to RJ-45(8P8C) and RJ-9(4P4C)
②Aastra DHSG cable
③RJ-45 Coupler
Note :
1. Audio mode needs to be set to “Headset/Speaker”mode manually.
(Options->Preferences->Set Audio->Audio Mode->Headset/Speaker)
2. For full headset functionality, disable the “Goodbye Key Cancels Incoming Call”parameter.
Aastra Web UI: Basic Settings->Preferences->General
③
①
②
Aastra EHS kit
Yellow End
Green End
Aastra/Mitel Phones
+
EHEHS-3
6735i, 6737i,
6753i, 6755i,
6757i
+

Alcatel EHS Setup guide
Connection Diagram
①MSH cable(EHS-7) : RJ-12(6P6C) and 3.5Øplug to RJ-45(8P8C) and RJ-9(4P4C)
②EHS Port
③Audio Port
Alcatel Phones
4028EE
4038EE
4068EE
+
EHS-7
////
③
①
②

Avaya EHS Setup guide
Connection Diagram
①: Power cable (RJ-45 to RJ-12)
②: Telephone cord (RJ-9 to RJ-9) Cable length : 600mm
③: Telephone cord (RJ-9 to RJ-9) Cable length : 300mm
④: External Microphone for ring detection
Position of Telephone compatibility Switch : Set to ‘1’
Compatibility switch is located on left side of the base unit.
Avaya Phones
1408 1416 1608
1616 2410 5410
6224D+M 6416D+M
9404 9408 9504
9508 9608 9610
9611 9620 9621
9630 9640 9641
9650 9570
1408,1416,2410,4630
5410,
6410D+M,6424D+M,
9404
9406,9504,9508
+
EHS-4
////
③
④
①
②

Cisco EHS Setup guide
Connection Diagram
①: EHS Adapter (EHS- 2) : RJ-45 to RJ-12
②: Telephone cord (RJ-9 to RJ-9) Cable length : 600mm
Note : Make sure that Electronic Hook switch should be enabled in Cisco Unified Communications
Manager Administration.
Position of Telephone compatibility Switch : Set to ‘2’
Cisco Phones
6945
7942G 7945G
7962G 7965G
7975G
7821/7841/7861
8811/8841/8845
8851/8861/8865
+
EHS-2
////
①
②

Connection Diagram
①: HHC EHS Adapter ( EHS-12) : RJ-45(8P8c) and RJ-9(4P4C) to USB A-type Plug
②: USB Port(A-type Female)
Cisco Phones
8961 9951 9971
1408,1416,2410,4630
+
EHS-12
③
②
①

Ericsson-LG EHS Setup guide
Need Ericsson-LG EHSA Kit
Connection Diagram
①LG EHS Adapter (EHS-11) : RJ-45(8P8C) to RJ-45(8P8C)
②Headset Port
③EHS Adapter : supplied from Ericsson-LG reseller
④Audio cables : RJ-9(4P4C) to RJ-9(4P4C)
Ericsson-LG Phones
LIP-9010 LIP-9020
LIP-9030
EHS-11
+
////
③
④
②
①
LIP-9040

Panasonic EHS setup guide
Connection Diagram
①Panasonic EHS Adapter (EHS-1): RJ-45(8P8c) to 3.5Ø Plug (3 poles)
②Headset Port
③EHS Port
④Audio cables : RJ-9(4P4C) to 3.5Ø Plug (3 poles)
Panasonic Phones
NT553 NT556
DT543 DT546
+
EHS-1
////
③
①
④
NT543 HDV230
HDV330 HDV430

Polycom EHS Setup guide
Connection Diagram
①Polycom EHS Adapter (EHS-5) : RJ-45(8P8c) to 5-Pin Plug
②Audio cables : RJ-9(4P4C) to 2.5Ø Plug (3 poles)
③Headset Port
④EHS Port
Polycom Phones
IP 320 IP 321
IP 330 IP 331
IP 335 IP 435
IP 450 IP 550
IP 560 IP 650
IP 670
VVX 300 VVX 310
VVX 400 VVX 410
VVX 500 VVX 600
VVX 1500
1408,1416,2410,4630
5410,
6410D+M,6424D+M,
9404
9406,9504,9508
+
EHS-5
③
①
②
④

Connection Diagram
①Polycom EHS Adapter (EHS-5) : RJ-45(8P8c) to 5-Pin Plug
②Audio cables : RJ-9(4P4C) to RJ-9(4P4C)
③EHS Port
Note 1: Phone must be running SIP application 3.1 or higher and BootROM 4.1.0 or later.
Note 2: Phone must be running SIP application 3.0.2 or higher and BootROM 4.1.0 or later.
Note 3: Phone must be running SIP application 3.1.0 Rev C or higher and BootROM 4.1.0 or later.
Note 4: 2.5mm headset port connector requires Audio cable.
Instruction
Access your Polycom phone menu and change the headset settings to "Jabra Mode" or "Jabra
DHSG" based on the manufacturer's instructions for your specific model. Depending on your phone
model, you may need to complete this step after connecting the EHS adapter. Typically, changing the
settings requires that you access the "Basic," "Preferences," and "Headset" sections in the menu on
your phone. Once "Analog Headset Mode" appears on the screen, use the up and down arrows to
select the Jabra Mode and then choose "Back," "Exit" or "Menu" to return to the main screen.
③
①
②

ShoreTel EHS Setup guide
Connection Diagram
①Power cable (RJ-45 to RJ-12)
②Telephone cord (RJ-9 to RJ-9) : Cable length : 600mm
③External Microphone : For ring detection
ShoreTel Phones
IP 565g IP 560g
IP 560 IP 265
IP 230 IP 230g
+
EHS-8
0
////
③
①
②

Siemens/Unify EHS Setup guide
Connection Diagram (For OpenStage series)
①DS-DHSG EHAS adpter (EHS-3) : RJ-45(8P8C) and RJ-9(4P4C) to RJ-45(8P8C)
Siemens Phones
OpenStage 40/60/80
OptiPoint Base/Adv/Eco
+
EHS-3
////
①

Connection Diagram (For OpenScape and Optipoint series)
①DS-DHSG EHAS adapter (EHS-3) : RJ-45(8P8C) and RJ-9(4P4C) to RJ-45(8P8C)
////
①

SNOM EHS Setup guide
Connection Diagram
①Cord (RJ-12 to RJ-12) supplied by manufacturer of EHS Adapter –snom 3xx/snom 820
Cord (RJ-45 to RJ-12) supplied by manufacturer of EHS Adapter –snom 821/snom 870
②EHS Adapter supplied by Snom
③Cord (RJ-45 to RJ-45) supplied by manufacturer of EHS Adapter
④EHS Gender
⑤Telephone cord (RJ-9 to RJ-9) : Cable length 600mm
Snom 3xx: 7.3.30 + bootloader 1.1.3u and higher
Snom 7xx: 8.7.3.6 and higher
Snom 8xx: 8.4.32 and higher
SNOM Phones
SNOM 300/320/360/370
SNOM 720/760
SNOM 820/821/870
+
EHS-6
SNOM EHS Adaptor
+
////
②
①
③
④
⑤

Toshiba EHS Setup guide
Connection Diagram
①Power cable (RJ-45 to RJ-12)
②Telephone cord (RJ-9 to RJ-9) : Cable length : 600mm
③External Microphone : For ring detection
EHS-8
Toshiba Phones
IP5022-SD IP5122-SD
IP5122-SDC IP5131-SDL
IP5132-SD
DP5022-SD DP5022-SDM
DP5032-SD DP5122-SD
DP5130-FSDL DP5130-SDL
DP5132-SD
+
////
③
①
②

Yealink EHS Setup guide
Connection Diagram
①Cord (RJ-12 to RJ-12) supplied by manufacturer of EHS Adapter
②EHS Adapter supplied by Yealink
③Cord (RJ-45 to RJ-45) supplied by manufacturer of EHS Adapter
④EHS Gender
⑤Telephone cord (RJ-9 to RJ-9) : Cable length 600mm
Yealink Phones
T48S/T46S/T46G
T42S/T42G/T41S
T41P/T40G/T40P
T29G/T27G/T27P
+
EHS-6
Yealink EHS Adaptor
+
////
②
①
③
④
⑤