Juniper Mist AP32 Quick reference guide

Juniper AP32 Access Point Deployment
Guide
Published
2023-09-29

Juniper Networks, Inc.
1133 Innovaon Way
Sunnyvale, California 94089
USA
408-745-2000
www.juniper.net
Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc.
in the United States and other countries. All other trademarks, service marks, registered marks, or registered service
marks are the property of their respecve owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right
to change, modify, transfer, or otherwise revise this publicaon without noce.
Juniper AP32 Access Point Deployment Guide
Copyright © 2023 Juniper Networks, Inc. All rights reserved.
The informaon in this document is current as of the date on the tle page.
YEAR 2000 NOTICE
Juniper Networks hardware and soware products are Year 2000 compliant. Junos OS has no known me-related
limitaons through the year 2038. However, the NTP applicaon is known to have some diculty in the year 2036.
END USER LICENSE AGREEMENT
The Juniper Networks product that is the subject of this technical documentaon consists of (or is intended for use
with) Juniper Networks soware. Use of such soware is subject to the terms and condions of the End User License
Agreement ("EULA") posted at hps://support.juniper.net/support/eula/. By downloading, installing or using such
soware, you agree to the terms and condions of that EULA.
ii

Table of Contents
About This Guide | v
1
Overview
AP32 Access Points Overview | 2
AP32 Components | 4
2
Requirements and Specicaons
AP32 Specicaons | 7
AP32 Power Requirements | 9
3
Installaon and Conguraon
Claim a Juniper Access Point | 11
Obtain the Claim Code or Acvaon Code for an AP | 11
Claim an AP Using a Web Browser | 12
Claim an AP Using the Mist AI Mobile App | 13
Mount an AP32 Access Point | 15
Supported Mounng Brackets for AP32 | 16
Universal Mounng Bracket (APBR-U) for Juniper Access Points | 17
Mount an Access Point on a Single-Gang or 3.5-Inch or 4-Inch Round Juncon Box | 19
Mount an Access Point on a Double-Gang Juncon Box | 21
Mount an Access Point on an EU Juncon Box | 22
Mount an Access Point on a US 4-Inch Square Juncon Box | 24
Mount an Access Point on a 9/16-Inch or 15/16-Inch T-Bar | 25
Mount an Access Point on a Recessed 15/16-Inch T-Bar | 26
Mount an Access Point on a Recessed 9/16-Inch T-Bar or Channel Rail | 28
Mount an Access Point on a 1.5-Inch T-Bar | 30
iii

Mount an Access Point on a 1/2-Inch Threaded Rod | 31
Mount an AP32, AP33, AP41, or AP43 Access Point on a 5/8-Inch Threaded Rod | 34
Mount an AP32, AP33, AP41, or AP43 Access Point on a 16-mm Threaded Rod | 35
Connect an AP32 to the Network and Power It On | 37
Rename a Juniper Access Point in the Mist Portal | 38
Assign an Access Point to a Site | 40
Release an Access Point from an Organizaon | 40
Upgrade the Firmware on a Juniper Access Point | 41
Check for AP Firmware Updates | 41
Upgrade the Firmware on an AP Manually | 42
Reset an Access Point to the Factory-Default Conguraon | 43
4
Troubleshoot
Troubleshoot a Juniper Access Point | 46
Status LED Blink Paerns | 46
Troubleshoot AP Claiming Issues | 57
Troubleshoot Access Point Disconnecon Issues | 58
Contact Customer Support | 71
iv

About This Guide
Use this guide to install, manage, and troubleshoot the Juniper® AP32 High-Performance Access Point.
Aer compleng the installaon procedures covered in this guide, refer to the Juniper Mist™ Wi-Fi
Assurance documentaon for informaon about further conguraon.
v

1
CHAPTER
Overview
AP32 Access Points Overview | 2
AP32 Components | 4

AP32 Access Points Overview
IN THIS SECTION
AP32 Access Point Models | 3
Benets of AP32 Access Points | 4
The Juniper® AP32 High Performance Access Point is a Wi-Fi 6 indoor access point (AP) that leverages
the Mist AI to automate network operaons and boost Wi-Fi performance. The AP32 is suitable for
retail, warehouse, school, clinic, and home oce environments.
The AP32 has three IEEE 802.11ax radios, which deliver up to 4x4 mulple input, mulple output
(MIMO) with four spaal streams. Out of the three radios, one is dedicated for scanning. The AP uses
this radio for radio resource management (RRM) and wireless security. The AP can operate in either
mul-user or single-user mode. The AP is backward compable with the 802.11a, 802.11b, 802.11g,
802.11n, and 802.11ac wireless standards.
The AP32 has an omnidireconal Bluetooth antenna to support asset visibility use cases. The AP32
provides real-me network insights and asset locaon services without the need for baery-powered
Bluetooth Low Energy (BLE) beacons and manual calibraon.
The AP32 provides maximum data rates of 2400 Mbps in the 5-GHz band and 575 Mbps in the 2.4-GHz
band.
2

Figure 1: Front and Rear View of AP32
NOTE: AP32E has ve external antennas at the top of the device. Of the ve antennas, four are
data radio antennas and one is a scanning radio antenna.
AP32 Access Point Models
The AP32 is available in four models with internal or external antennas. No Link Title on page 3 lists
the AP32 models.
Model Antenna Regulatory Domain
AP32-US Internal United States only
AP32-WW Internal Outside of United States
AP32E-US External United States only
AP32E-WW External Outside of United States
3

NOTE: Juniper products are manufactured in accordance with electrical and environmental
regulaons specic to certain regions and countries. Customers are responsible for ensuring that
any regional or country-specic SKUs are used only in the specied authorized area. Failure to do
so may void the warranty of Juniper products.
Benets of AP32 Access Points
• Simple and quick deployment—You can deploy the AP with minimal manual intervenon. The AP
automacally connects to the Mist cloud aer powering on, downloads its conguraon, and
connects to the appropriate network. Automac rmware upgrades ensure that the AP runs the
latest rmware version.
•Proacve troubleshoong—The AI-driven Marvis® Virtual Network Assistant leverages the Mist AI
to idenfy issues proacvely and provide recommendaons to x issues. Marvis can idenfy issues
such as oine APs and APs with insucient capacies and coverage issues.
•
• Improved performance through automac RF opmizaon—Juniper radio resource management
(RRM) automates dynamic channel and power assignment, which helps to reduce interference and
enhance user experience. The Mist AI monitors the coverage and capacity metrics and opmizes the
RF environment.
AP32 Components
Figure 2 on page 5 shows the components on the AP32.
4

Figure 2: AP32 Components
Table 1: AP32 Components
Component Descripon
Reset A pinhole reset buon that you can use to reset the AP
conguraon to the factory default
USB USB 2.0 port
Eth1 10/100/1000BASE-T RJ-45 port
Eth0+PoE 10/100/1000BASE-T RJ-45 port that supports an
802.3at PoE-powered device
Antenna connectors (available only in AP32E models) Five reverse-polarity SubMiniature version A (RP-SMA)
connectors
Kensington lock slot Slot for a Kensington-style lock that you can use to
secure the AP
Safety e Slot for a safety e that you can use to either secure or
hold the AP in place
Status LED A mulcolor status LED to indicate the status of the
AP and to help troubleshoot issues.
5

2
CHAPTER
Requirements and Specicaons
AP32 Specicaons | 7
AP32 Power Requirements | 9

AP32 Specicaons
Table 2 on page 7 lists the specicaons for the AP32.
Table 2: Specicaons for AP32
Parameter Descripon
Physical Specicaons
Dimensions 7.95 in. (202 mm) x 7.95 in. (202 mm) x 1.73 in. (44 mm)
Weight AP32—1.83 lb (0.83 kg)
AP32E—1.78 lb (0.81 kg)
Environmental Specicaons
Operang temperature AP32—32 °F (0 °C) through 104 °F (40 °C)
AP32E— –4 °F (–20 °C) through 122 °F (50 °C)
Operang humidity 10% through 90% maximum relave humidity, non-condensing
Operang altude Up to 10,000  (3,048 m)
Other Specicaons
Wireless standard 802.11ax (Wi-Fi 6)
Internal antennas (AP32) •Two 2.4-GHz omnidireconal antennas with a peak gain of 5 dBi
•Four 5-GHz omnidireconal antennas with a peak gain of 6 dBi
7

Table 2: Specicaons for AP32 (Connued)
Parameter Descripon
External antennas (AP32E) The AP does not support an antenna if its gain exceeds the values listed here:
•Omnidireconal antennas
•2.4-GHz antenna—4 dBi peak gain
•5-GHz antenna—6 dBi peak gain
•Direconal antennas
•2.4-GHz antenna—8 dBi peak gain
•5-GHz antenna—10 dBi peak gain
Bluetooth Omnidireconal Bluetooth antenna that supports superbeacon mode with iBeacon
and Eddystone
Power opons 802.3at (PoE+) or 802.3af (PoE)
Radio frequency (RF) •5-GHz radio—Supports 4x4:4SS 802.11ax MU-MIMO and SU-MIMO
•2.4-GHz radio—Supports 2x2:2SS 802.11ax MU-MIMO and SU-MIMO
•2.4-GHz or 5-GHz scanning radio
•2.4-GHz Bluetooth® Low Energy (BLE) with omnidireconal antenna
Maximum PHY rate
(maximum transmit rate at
the physical layer)
•Total maximum PHY rate—2975 Mbps
•5 GHz—2400 Mbps
•2.4 GHz—575 Mbps
Maximum devices
supported on each radio
512
8

AP32 Power Requirements
The AP32 requires 802.3at (PoE+) power. The AP32 requests 19.5-W power to provide wireless
funconality. However, the AP32 is capable of running on 802.3af (PoE) power with reduced
funconality as described below:
• The 5-GHz radio operates in 2x2 mode instead of 4x4 mode.
• The Eth0+PoE port operates at a maximum speed of 1 Gbps.
• The Eth1 port is disabled.
You can use any of the following opons to power on the AP:
• Power over Ethernet plus (PoE+) from an Ethernet switch
We recommend that you use an Ethernet cable with a maximum length of 100 m to connect the
access point (AP) to the switch port.
If you use an Ethernet cable that is longer than 100 m by placing an Ethernet PoE+ extender in the
path, the AP might power up, but the Ethernet link does not transmit data across such a long cable.
You might see the status LED blink yellow twice. This LED behavior indicates that the AP is unable to
receive data from the switch.
• PoE injector
9

3
CHAPTER
Installaon and Conguraon
Claim a Juniper Access Point | 11
Mount an AP32 Access Point | 15
Connect an AP32 to the Network and Power It On | 37
Rename a Juniper Access Point in the Mist Portal | 38
Assign an Access Point to a Site | 40
Release an Access Point from an Organizaon | 40
Upgrade the Firmware on a Juniper Access Point | 41
Reset an Access Point to the Factory-Default Conguraon | 43

Claim a Juniper Access Point
IN THIS SECTION
Obtain the Claim Code or Acvaon Code for an AP | 11
Claim an AP Using a Web Browser | 12
Claim an AP Using the Mist AI Mobile App | 13
You need to claim an access point (AP) to be able to manage the AP from the Juniper Mist cloud. You'll
need a claim code or an acvaon code to claim an AP. You can claim an AP by using one of the
following methods:
• Mist AI Mobile App
• A Web browser
Obtain the Claim Code or Acvaon Code for an AP
You can claim either a single AP using a claim code or mulple APs using an acvaon code. You can use
any of these methods to claim an AP:
• To claim a single AP, use the claim/QR code located on the rear of the AP.
11

• To claim mulple APs, you'll need to use an acvaon code. When you purchase mulple APs, we
provide you with an acvaon code along with your PO informaon.
Claim an AP Using a Web Browser
You can onboard a single AP or mulple APs using a Web browser. If you're onboarding a single AP, use
the claim code or QR code located on the rear of the AP. If you're onboarding mulple APs, use the
acvaon code that is listed in your purchase order.
NOTE: You can simultaneously claim mulple APs and acvate the subscripons listed in the PO
using the acvaon code. See Acvate a Subscripon.
To claim an AP using a Web browser:
1. Log in to your account at hps://manage.mist.com/.
If you don't have an account, see Create a Mist Account and Organizaon for details about creang
one.
2. Go to Organizaon > Inventory > Access Points and click Claim APs.
3. Enter the acvaon code or claim code.
12

4. (Oponal) Select the site to which you want to assign the AP.
You can choose to assign the AP to a primary site (default) or any other site. If you want to assign the
AP to a site later, clear the Assigned claimed APs to site check box.
5. (Oponal) Select the Generate names for APs, with format: check box and enter a name format for
the AP.
You can use this opon only if you are assigning the AP to a site.
You can also choose to rename and assign an AP to a site aer you claim the AP.
6. Click Claim.
Review the informaon and close the window.
Claim an AP Using the Mist AI Mobile App
To onboard a single AP using the Mist AI mobile app from your mobile phone:
1. Download and install the Mist AI app from the Google Play Store or Apple App Store.
2. Open the Mist AI app and log in using your account credenals.
If you do not have an account, see Create a Mist Account and Organizaon for details about creang
one.
3. Select your organizaon.
4. Tap the site to which you want to assign the AP.
5. Ensure that the Access Points tab is selected and tap +.
6. Locate the QR code on the AP. The QR code is located on the rear panel of the AP.
7. Focus the camera on the QR code.
13

The app automacally claims the AP and adds it to your site. You'll see the new AP listed under the
Access Points tab.
8. Tap the AP to view its details.
You can perform various tasks from the AP details screen such as renaming the AP, seng it on a
oor plan, releasing an AP, or even adding a photo. Simply tap the opon and you can update the
details. To rename an AP, tap the AP name and enter a new name.
To place an AP on a oor plan, tap Place on map. You need to have a oor plan already set up in
Locaon > Live View in the Mist to use this opon. See Adding and Scaling a Floorplan.
Aer you place the AP on the oor plan, you'll see more details such as the posion of the AP and
the height at which the AP is mounted (default value that you can modify).
14

Mount an AP32 Access Point
IN THIS SECTION
Supported Mounng Brackets for AP32 | 16
Universal Mounng Bracket (APBR-U) for Juniper Access Points | 17
Mount an Access Point on a Single-Gang or 3.5-Inch or 4-Inch Round Juncon Box | 19
Mount an Access Point on a Double-Gang Juncon Box | 21
Mount an Access Point on an EU Juncon Box | 22
Mount an Access Point on a US 4-Inch Square Juncon Box | 24
Mount an Access Point on a 9/16-Inch or 15/16-Inch T-Bar | 25
Mount an Access Point on a Recessed 15/16-Inch T-Bar | 26
Mount an Access Point on a Recessed 9/16-Inch T-Bar or Channel Rail | 28
Mount an Access Point on a 1.5-Inch T-Bar | 30
15