Juniper BT11 Quick reference guide

Juniper BT11 Access Point Deployment
Guide
Published
2023-09-29

Juniper Networks, Inc.
1133 Innovaon Way
Sunnyvale, California 94089
USA
408-745-2000
www.juniper.net
Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc.
in the United States and other countries. All other trademarks, service marks, registered marks, or registered service
marks are the property of their respecve owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right
to change, modify, transfer, or otherwise revise this publicaon without noce.
Juniper BT11 Access Point Deployment Guide
Copyright © 2023 Juniper Networks, Inc. All rights reserved.
The informaon in this document is current as of the date on the tle page.
YEAR 2000 NOTICE
Juniper Networks hardware and soware products are Year 2000 compliant. Junos OS has no known me-related
limitaons through the year 2038. However, the NTP applicaon is known to have some diculty in the year 2036.
END USER LICENSE AGREEMENT
The Juniper Networks product that is the subject of this technical documentaon consists of (or is intended for use
with) Juniper Networks soware. Use of such soware is subject to the terms and condions of the End User License
Agreement ("EULA") posted at hps://support.juniper.net/support/eula/. By downloading, installing or using such
soware, you agree to the terms and condions of that EULA.
ii

Table of Contents
About This Guide | v
1
Overview
BT11 Access Point Overview | 2
BT11 Components | 4
2
Requirements and Specicaons
BT11 Specicaons | 7
BT11 Power Requirements | 7
3
Installaon and Conguraon
Claim a Juniper Access Point | 10
Obtain the Claim Code or Acvaon Code for an AP | 10
Claim an AP Using a Web Browser | 11
Claim an AP Using the Mist AI Mobile App | 12
Mount the BT11 Access Point | 14
Supported Mounng Brackets for BT11 | 15
Universal Mounng Bracket (APBR-U) for Juniper Access Points | 16
Mount an Access Point on a Single-Gang or 3.5-Inch or 4-Inch Round Juncon Box | 18
Mount an Access Point on a Double-Gang Juncon Box | 20
Mount an Access Point on an EU Juncon Box | 21
Mount an Access Point on a US 4-Inch Square Juncon Box | 23
Mount an Access Point on a 9/16-Inch or 15/16-Inch T-Bar | 24
Mount an Access Point on a Recessed 15/16-Inch T-Bar | 25
Mount an Access Point on a Recessed 9/16-Inch T-Bar or Channel Rail | 27
Mount an Access Point on a 1.5-Inch T-Bar | 29
iii

Mount an AP21 or a BT11 on a 5/8-Inch Threaded Rod | 30
Mount an AP21 or BT11 on a 16-mm Threaded Rod | 32
Connect a BT11 to the Network and Power It On | 34
Rename a Juniper Access Point in the Mist Portal | 35
Assign an Access Point to a Site | 37
Release an Access Point from an Organizaon | 38
Upgrade the Firmware on a Juniper Access Point | 38
Check for AP Firmware Updates | 38
Upgrade the Firmware on an AP Manually | 39
Reset an Access Point to the Factory-Default Conguraon | 40
4
Troubleshoot
Troubleshoot a Juniper Access Point | 43
Status LED Blink Paerns | 43
Troubleshoot AP Claiming Issues | 54
Troubleshoot Access Point Disconnecon Issues | 55
Contact Customer Support | 68
iv

About This Guide
Use this guide to install, manage, and troubleshoot the Juniper® BT11 High-Performance Access Point.
Aer compleng the installaon procedures covered in this guide, refer to the Juniper Mist™ Wi-Fi
Assurance documentaon for informaon about further conguraon.
v

1
CHAPTER
Overview
BT11 Access Point Overview | 2
BT11 Components | 4

BT11 Access Point Overview
IN THIS SECTION
BT11 Access Point Models | 3
Benets of BT11 Access Points | 3
The Juniper® BT11 Access Point is a Bluetooth Low Energy (BLE) indoor access point (AP) that
leverages virtual Bluetooth LE (vBLE) and Mist AI to provide locaon-based services such as waynding,
asset visibility, and user engagement.
The BT11 has a dynamic vBLE antenna array that the Juniper Mist cloud controls. The BT11 leverages
the Mist AI to provide highly accurate locaon-based services using virtual beacons. Virtual beacons
eliminate the need for physical beacons, resulng in me and cost savings.
The BT11 does not have Wi-Fi radios. You can use a BT11 for full BLE coverage in areas where you
don’t need an AP for Wi-Fi coverage.
We oer mobile soware development kits (SDKs) for Android and iOS plaorms to help mobile devices
integrate seamlessly with the BT11 AP. The SDK contains three types of APIs—vBLE beacon, indoor
locaon, and zone analycs.
2

Figure 1: Front and Rear View of BT11
BT11 Access Point Models
The BT11 is available in two models:
• BT11-US (United States only)
• BT11-WW (Outside of the United States)
NOTE: Juniper products are manufactured in accordance with electrical and environmental
regulaons specic to certain regions and countries. Customers are responsible for ensuring that
any regional or country-specic SKUs are used only in the specied authorized area. Failure to do
so may void the warranty of Juniper products.
Benets of BT11 Access Points
• Simple and quick deployment—You can deploy the AP with minimal manual intervenon. The AP
automacally connects to the Juniper Mist cloud aer powering on, downloads its conguraon, and
connects to the appropriate network. Automac rmware upgrades ensure that the AP runs the
latest rmware version.
3

•Locaon precision and accuracy—The direconal vBLE antenna array provides precise locaons and
accurate locaon services.
•Cost-eecve beacon deployment—With the vBLE technology, you can quickly deploy and move
virtual beacons, eliminang the need for physical beacons. This reduces the cost of deployment and
scaling.
•Real-me visibility—The AP provides a real-me view of the radio frequency environment from the
mobile users' perspecve.
BT11 Components
Figure 2 on page 4 shows the components on the BT11 access point (AP).
Figure 2: BT11 Components
Table 1: BT11 Components
Component Descripon
Reset A pinhole reset buon that you can use to reset the AP
conguraon to the factory default.
Eth1+PoE Out 10/100/1000BASE-T RJ-45 port that can provide 48-
V PoE output
4

Table 1: BT11 Components (Connued)
Component Descripon
Eth0+PoE In 10/100/1000BASE-T RJ-45 port that supports an
802.3at PoE-powered device
Kensington lock slot on the side of the AP Slot for a Kensington-style lock that you can use to
secure the AP.
Status LED A mulcolor status LED to indicate the status of the
AP and to help troubleshoot issues
5