Juniper AP63 Quick reference guide

Juniper AP63 Access Point Deployment
Guide
Published
2023-09-29

Juniper Networks, Inc.
1133 Innovaon Way
Sunnyvale, California 94089
USA
408-745-2000
www.juniper.net
Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc.
in the United States and other countries. All other trademarks, service marks, registered marks, or registered service
marks are the property of their respecve owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right
to change, modify, transfer, or otherwise revise this publicaon without noce.
Juniper AP63 Access Point Deployment Guide
Copyright © 2023 Juniper Networks, Inc. All rights reserved.
The informaon in this document is current as of the date on the tle page.
YEAR 2000 NOTICE
Juniper Networks hardware and soware products are Year 2000 compliant. Junos OS has no known me-related
limitaons through the year 2038. However, the NTP applicaon is known to have some diculty in the year 2036.
END USER LICENSE AGREEMENT
The Juniper Networks product that is the subject of this technical documentaon consists of (or is intended for use
with) Juniper Networks soware. Use of such soware is subject to the terms and condions of the End User License
Agreement ("EULA") posted at hps://support.juniper.net/support/eula/. By downloading, installing or using such
soware, you agree to the terms and condions of that EULA.
ii

Table of Contents
About This Guide | v
1
Overview
AP63 Access Point Overview | 2
AP63 Components | 4
2
Requirements and Specicaons
AP63 Specicaons | 7
AP63 Power Requirements | 9
3
Installaon and Conguraon
Claim a Juniper Access Point | 11
Obtain the Claim Code or Acvaon Code for an AP | 11
Claim an AP Using a Web Browser | 12
Claim an AP Using the Mist AI Mobile App | 13
Mount the AP63 Access Point | 15
Mounng Brackets for AP63 | 16
Connect the Grounding Cable | 18
Mount the AP63 on a Wall (Flush Mount) | 19
Mount the AP63 on a Pole (Flush Mount) | 20
Mount the AP63 on a Wall (Arculang Mount) | 21
Mount the AP63 on a Pole (Arculang Mount) | 24
Connect an RJ-45 Cable Gland | 28
Connect an AP63 to the Network and Power It On | 31
Rename a Juniper Access Point in the Mist Portal | 32
Assign an Access Point to a Site | 34
iii

Release an Access Point from an Organizaon | 34
Upgrade the Firmware on a Juniper Access Point | 35
Check for AP Firmware Updates | 35
Upgrade the Firmware on an AP Manually | 36
Reset an Access Point to the Factory-Default Conguraon | 37
4
Troubleshoot
Troubleshoot a Juniper Access Point | 40
Status LED Blink Paerns | 40
Troubleshoot AP Claiming Issues | 51
Troubleshoot Access Point Disconnecon Issues | 52
Contact Customer Support | 65
iv

About This Guide
Use this guide to install, manage, and troubleshoot the Juniper® AP63 High-Performance Access Point.
Aer compleng the installaon procedures covered in this guide, refer to the Juniper Mist™ Wi-Fi
Assurance documentaon for informaon about further conguraon.
v

1
CHAPTER
Overview
AP63 Access Point Overview | 2
AP63 Components | 4

AP63 Access Point Overview
IN THIS SECTION
AP63 Access Point Models | 3
Benets of AP63 Access Points | 4
The Juniper® AP63 High Performance Access Point is a Wi-Fi 6 outdoor access point (AP) that provides
high-performance wireless access. This weather-resistant AP is suitable for retail curbside, enterprise
campus, public venue, outdoor staon, and industrial site deployments.
The AP63 has three IEEE 802.11ax radios, which deliver up to 4x4 mulple input, mulple output
(MIMO) with four spaal streams. Out of the three radios, one is dedicated for scanning. The AP uses
this radio for radio resource management (RRM) and wireless security.
The AP63 can operate in either mul-user or single-user mode. The AP63 is backward compable with
the 802.11a, 802.11b, 802.11g, 802.11n, and 802.11ac wireless standards.
The AP63 has a dynamic virtual Bluetooth Low Energy (vBLE) antenna array that the Juniper Mist cloud
controls. The AP63 leverages the Mist AI to provide highly accurate Bluetooth LE locaon services using
virtual beacons. Virtual beacons eliminate the need for physical beacons, resulng in me and cost
savings.
The AP63 provides maximum data rates of 2400 Mbps in the 5-GHz band and 1148 Mbps in the 2.4-
GHz band. In the internal antenna models of the AP63, each radio can operate in the 5 GHz band with a
data rate of 2400 Mbps.
2

Figure 1: Front and Rear View of AP63
AP63 Access Point Models
The AP63 is available in the following models:
Model Antenna Regulatory Domain
AP63-US Internal United States only
AP63-WW Internal Outside of the United States
AP63E-US External United States only
AP63E-WW External Outside of the United States
NOTE: Juniper products are manufactured in accordance with electrical and environmental
regulaons specic to certain regions and countries. Customers are responsible for ensuring that
any regional or country-specic SKUs are used only in the specied authorized area. Failure to do
so may void the warranty of Juniper products.
3

Benets of AP63 Access Points
• Deployment in extreme condions—You can deploy the rugged and weather-resistant AP in
extremely harsh outdoor environments.
• Simple and quick deployment—You can deploy the AP with minimal manual intervenon. The AP
automacally connects to the Mist cloud aer powering on, downloads its conguraon, and
connects to the appropriate network. Automac rmware upgrades ensure that the AP runs the
latest rmware version.
•Proacve troubleshoong—The AI-driven Marvis® Virtual Network Assistant leverages the Mist AI
to idenfy issues proacvely and provide recommendaons to x issues. Marvis can idenfy issues
such as oine APs and APs with insucient capacies and coverage issues.
•Automac RF opmizaon—Juniper radio resource management (RRM) automates dynamic channel
and power assignment, which helps reduce interference and enhance user experience. Mist AI
monitors the coverage and capacity metrics to opmize the RF environment.
• Precise locaon and locaon services—The direconal vBLE antenna array provides precise distance
and locaon accuracy.
AP63 Components
Figure 2 on page 4 shows the ports on the AP63.
Figure 2: AP63 Ports
4

Table 1: AP63 Ports
Component Descripon
ETH1/PSE OUT 10/100/1000BASE-T RJ-45 port + 802.3af PoE power
sourcing equipment (PSE) (if PoE In is 802.3bt)
ETH0/POE IN 100/1000/2500BASE-T RJ-45 port that supports an
802.3at-powered or 802.3bt-powered device
Antenna connectors (available only in AP63E models) Six N-type connectors (four dual-band for client radios;
two dual-band for the third radio)
Status LED A mulcolor status LED to indicate the status of the
AP and to help troubleshoot issues
The AP63 also has a grounding point on the rear. Figure 4 on page 5 shows the locaon of the
grounding point on the AP63.
Figure 4: Rear Panel of AP63
5

2
CHAPTER
Requirements and Specicaons
AP63 Specicaons | 7
AP63 Power Requirements | 9

AP63 Specicaons
Table 2 on page 7 lists the specicaons for AP63.
Table 2: Specicaons for AP63
Parameter Descripon
Physical Specicaons
Dimensions 11.2 in. (285 mm) x 11.2 in. (285 mm) x 3.3 in. (85 mm)
Weight •AP63—7.43 lb (3.4 kg)
•AP63E—8.58 lb (3.9 kg)
Environmental Specicaons
Operang temperature •Without solar loading— –40 °F (–40 °C) through 149 °F (65 °C)
•With solar loading— –40 °F (–40 °C) through 131 °F (55 °C)
Operang humidity 10% through 90% maximum relave humidity, non-condensing
Operang altude Up to 10,000  (3,048 m)
Other Specicaons
Wireless standard 802.11ax (Wi-Fi 6)
Internal antennas (AP63) •Four 2.4-GHz omnidireconal antennas with a peak gain of 4 dBi
•Four 5-GHz omnidireconal antennas with a peak gain of 6 dBi
7

Table 2: Specicaons for AP63 (Connued)
Parameter Descripon
External antennas
(AP63E)
The AP does not support an external antenna if the antenna gain exceeds the values
listed here:
•Omnidireconal antennas
•2.4-GHz antenna—4-dBi peak gain
•5-GHz antenna—6-dBi peak gain
•Direconal antennas
•2.4-GHz antenna—8-dBi peak gain
•5-GHz antenna—10-dBi peak gain
Bluetooth vBLE 16-element direconal antenna array and omnidireconal Bluetooth antenna
Power opons •802.3at (PoE+) with no PoE out
•802.3bt (PoE++)
RF •5-GHz radio—4x4:4SS 802.11ax MU-MIMO and SU-MIMO
•2.4-GHz radio—4x4:4SS 802.11ax MU-MIMO and SU-MIMO
•2.4-GHz or 5-GHz scanning radio
•2.4-GHz BLE with dynamic antenna array
Maximum PHY rate
(maximum transmit rate
at the physical layer)
•Total maximum PHY rate—3548 Mbps
•5 GHz—2400 Mbps
•2.4 GHz—1148 Mbps
NOTE: On the AP63 models with internal antennas, the second radio can also
operate in the 5-GHz band, giving a maximum PHY rate of 4800 Mbps.
Maximum devices
supported on each radio
256
8

AP63 Power Requirements
AP63 requires 802.3at (PoE+) power. The AP63 requests 25.2 W to provide full wireless funconality.
You can use any of the following opons to power on the AP:
• Power over Ethernet plus (PoE+) from an Ethernet switch
We recommend that you use an Ethernet cable with a maximum length of 100 m to connect the
access point (AP) to the switch port.
If you use an Ethernet cable that is longer than 100 m by placing an Ethernet PoE+ extender in the
path, the AP might power up, but the Ethernet link does not transmit data across such a long cable.
You might see the status LED blink yellow twice indicang that the AP is unable to receive data from
the switch.
• PoE injector
9

3
CHAPTER
Installaon and Conguraon
Claim a Juniper Access Point | 11
Mount the AP63 Access Point | 15
Connect an AP63 to the Network and Power It On | 31
Rename a Juniper Access Point in the Mist Portal | 32
Assign an Access Point to a Site | 34
Release an Access Point from an Organizaon | 34
Upgrade the Firmware on a Juniper Access Point | 35
Reset an Access Point to the Factory-Default Conguraon | 37

Claim a Juniper Access Point
IN THIS SECTION
Obtain the Claim Code or Acvaon Code for an AP | 11
Claim an AP Using a Web Browser | 12
Claim an AP Using the Mist AI Mobile App | 13
You need to claim an access point (AP) to be able to manage the AP from the Juniper Mist cloud. You'll
need a claim code or an acvaon code to claim an AP. You can claim an AP by using one of the
following methods:
• Mist AI Mobile App
• A Web browser
Obtain the Claim Code or Acvaon Code for an AP
You can claim either a single AP using a claim code or mulple APs using an acvaon code. You can use
any of these methods to claim an AP:
• To claim a single AP, use the claim/QR code located on the rear of the AP.
11

• To claim mulple APs, you'll need to use an acvaon code. When you purchase mulple APs, we
provide you with an acvaon code along with your PO informaon.
Claim an AP Using a Web Browser
You can onboard a single AP or mulple APs using a Web browser. If you're onboarding a single AP, use
the claim code or QR code located on the rear of the AP. If you're onboarding mulple APs, use the
acvaon code that is listed in your purchase order.
NOTE: You can simultaneously claim mulple APs and acvate the subscripons listed in the PO
using the acvaon code. See Acvate a Subscripon.
To claim an AP using a Web browser:
1. Log in to your account at hps://manage.mist.com/.
If you don't have an account, see Create a Mist Account and Organizaon for details about creang
one.
2. Go to Organizaon > Inventory > Access Points and click Claim APs.
3. Enter the acvaon code or claim code.
12

4. (Oponal) Select the site to which you want to assign the AP.
You can choose to assign the AP to a primary site (default) or any other site. If you want to assign the
AP to a site later, clear the Assigned claimed APs to site check box.
5. (Oponal) Select the Generate names for APs, with format: check box and enter a name format for
the AP.
You can use this opon only if you are assigning the AP to a site.
You can also choose to rename and assign an AP to a site aer you claim the AP.
6. Click Claim.
Review the informaon and close the window.
Claim an AP Using the Mist AI Mobile App
To onboard a single AP using the Mist AI mobile app from your mobile phone:
1. Download and install the Mist AI app from the Google Play Store or Apple App Store.
2. Open the Mist AI app and log in using your account credenals.
If you do not have an account, see Create a Mist Account and Organizaon for details about creang
one.
3. Select your organizaon.
4. Tap the site to which you want to assign the AP.
5. Ensure that the Access Points tab is selected and tap +.
6. Locate the QR code on the AP. The QR code is located on the rear panel of the AP.
7. Focus the camera on the QR code.
13

The app automacally claims the AP and adds it to your site. You'll see the new AP listed under the
Access Points tab.
8. Tap the AP to view its details.
You can perform various tasks from the AP details screen such as renaming the AP, seng it on a
oor plan, releasing an AP, or even adding a photo. Simply tap the opon and you can update the
details. To rename an AP, tap the AP name and enter a new name.
To place an AP on a oor plan, tap Place on map. You need to have a oor plan already set up in
Locaon > Live View in the Mist to use this opon. See Adding and Scaling a Floorplan.
Aer you place the AP on the oor plan, you'll see more details such as the posion of the AP and
the height at which the AP is mounted (default value that you can modify).
14

Mount the AP63 Access Point
IN THIS SECTION
Mounng Brackets for AP63 | 16
Connect the Grounding Cable | 18
Mount the AP63 on a Wall (Flush Mount) | 19
Mount the AP63 on a Pole (Flush Mount) | 20
Mount the AP63 on a Wall (Arculang Mount) | 21
Mount the AP63 on a Pole (Arculang Mount) | 24
Connect an RJ-45 Cable Gland | 28
You can mount the AP63 either on a wall or on a pole using two methods—ush mount or arculang
mount.
15