Karel ip112 User manual

IP TELEPHONE USER GUIDE
FEBRUARY 2012

II

III
Version Table
Date/Version Of Guide
01.12.2011/AAA
03.02.2012/AAB
IP112 User Guide-Ver. AAB–03.02.2012
KAREL reserves the right to make modifications in product features mentioned in this
document for development and improvement purposes, without prior notice. Individual
products may possess characteristics different from those that have been mentioned in
this document, due to their differences in software and hardware versions.

IV
ISSUES TO PAY ATTENTION TO
1) Read this guide carefully before you use your device and keep it for later
reference.
2) Any mistake with the connections in your device may damage it or your
exchange. Especially the connection to the exchange must be made by
the Authorized Technical Services. The explanations about connections in
the User’s Guide have been intended to give information only.
3) A connection box comes with your device. The connections must be made
as described in the installation chapter.
4) In case you need a connection of plug-outlet type, never apply electric
plugs and outlets; use plugs, outlets and connection components that are
specific to telephones.
5) Do not make any connection other than the extension connection of the
KAREL telephone system.
6) There is no part that you can repair or maintain in your device; therefore
call the authorized technical service in case of any malfunction.
7) Keep your device away from direct sunlight.
8) Do not let any liquid substance spill on your device.
9) Do the exterior cleaning of your device with a slightly moistened piece of
cloth.
10) Do not apply any chemicals for cleaning.
11) Please call your authorized dealer in case you would like to change the
place of your device. Use its own packing to carry the device.
12) Please do not use exterior signal for the test operations or maintenance.
Any signal which is used externally may damage your device.

V
IP112

VI
CONTENTS
GETTING STARTED ........................................................................................................ 1
PACKING LIST...........................................................................................................1
ASSEMBLING THE PHONE ......................................................................................3
CONFIGURATION AND REGISTRATION .................................................................4
CONFIGURING VIA WEB PAGE ........................................................................5
CONFIGURING VIA KEYPAD.............................................................................6
OVERVIEW....................................................................................................................... 7
KEYPAD INSTRUCTION ...........................................................................................7
LED INSTRUCTION...................................................................................................8
ICON INSTRUCTION................................................................................................. 9
USER INTERFACE .................................................................................................. 10
CUSTOMIZING YOUR PHONE ...................................................................................... 13
GENERAL SETTINGS .............................................................................................13
PHONE STATUS ............................................................................................... 13
LANGUAGE ......................................................................................................13
TIME AND DATE ...............................................................................................14
KEYPAD LOCK .................................................................................................16
AUDIO SETTINGS...................................................................................................18
VOLUME ...........................................................................................................18
RING TONES ....................................................................................................19
CODEC SELECTION ........................................................................................21
CONTACT MANAGEMENT .....................................................................................22
EDIT/ADD/DELETE CONTACT.........................................................................22
IMPORT/EXPORT CONTACT LIST ..................................................................25
BLACKLIST .......................................................................................................26
REMOTE PHONE BOOK..................................................................................27
BROADSOFT ....................................................................................................28
LDAP .................................................................................................................28
OTHER SETTINGS..................................................................................................29
KEY AS SEND...................................................................................................29
HOT LINE..........................................................................................................30
ANONYMOUS CALL.........................................................................................31
AUTO REDIAL ..................................................................................................32
AUTO ANSWER................................................................................................33
MISSED CALL LOG ..........................................................................................34
BROADSOFT CALL LOG..................................................................................34
LOGO CUSTOMIZATION..................................................................................35
PROGRAMMABLE KEY ...................................................................................35
SOFTKEY LAYOUT...........................................................................................36
LIVE DIALPAD ..................................................................................................37
REPLACE RULE ............................................................................................... 37
DIAL NOW.........................................................................................................38

VII
AREA CODE .....................................................................................................39
BLOCK OUT......................................................................................................40
FEATURE SYNCHRONISATION ......................................................................41
PUSH XML ........................................................................................................42
WATCHDOG .....................................................................................................43
ACTION URL/URI .............................................................................................44
USING THE BASIC CALL FUNCTIONS ........................................................................ 47
MAKING A CALL ...................................................................................................... 47
CALL DEVICES.................................................................................................47
CALL METHODS...............................................................................................47
PASSWORD DIAL.............................................................................................49
CALL COMPLETION.........................................................................................50
ANSWERING A CALL ..............................................................................................51
ANSWERING AN INCOMING CALL .................................................................51
DENYING AN INCOMING CALL.......................................................................51
DND...................................................................................................................51
CALL FORWARD ..............................................................................................51
INTERCOM .......................................................................................................52
DURING AN ACTIVE CALL .....................................................................................53
MUTE ................................................................................................................53
CALL HOLD.......................................................................................................53
CALL WAITING .................................................................................................54
CALL TRANSFER .............................................................................................54
3-WAY CONFERENCE .....................................................................................55
NETWORK CONFERENCE..............................................................................55
HUAWEI ATS CONFERENCE ..........................................................................56
MESSAGE ...............................................................................................................58
VOICEMAIL.......................................................................................................58
SMS...................................................................................................................60
USING THE ADVANCED PHONE FUNCTIONS............................................................ 61
ACCOUNT SETTING ...............................................................................................61
TLS....................................................................................................................61
DNS-SRV ..........................................................................................................62
NETWORK SETTING ..............................................................................................63
PC PORT SETTING ..........................................................................................63
VLAN SETTING ................................................................................................64
LLDP .................................................................................................................65
HTTPS...............................................................................................................66
MAINTENANCE TASKS...........................................................................................67
ADMINISTRATOR MODE .................................................................................67
ADMINISTRATOR/USER PASSWORD ............................................................68
REBOOT ...........................................................................................................68
RESET TO FACTORY.......................................................................................69
FIRMWARE UPDATE........................................................................................70

VIII
DECRYPTION...................................................................................................70
ZERO-SP-TOUCH ............................................................................................71
SYSTEM LOG EXPORT ...................................................................................72
PCAP TRACE EXPORT....................................................................................73
802.1X ...............................................................................................................73
DSS KEYS CONFIGURATION ................................................................................ 73
CONFERENCE .................................................................................................74
FORWARD ........................................................................................................74
TRANSFER .......................................................................................................75
HOLD ................................................................................................................75
DND...................................................................................................................75
REDIAL .............................................................................................................75
CALL RETURN.................................................................................................. 76
SMS...................................................................................................................76
PICK UP ............................................................................................................76
CALL PARK .......................................................................................................76
DTMF ................................................................................................................77
VOICE MAIL......................................................................................................77
SPEED DIAL .....................................................................................................77
INTERCOM .......................................................................................................78
LINE ..................................................................................................................78
BLF....................................................................................................................78
URL ...................................................................................................................79
GROUP LISTENING ......................................................................................... 79
PUBLIC HOLD ..................................................................................................79
PRIVATE HOLD.................................................................................................80
SHARED LINE ..................................................................................................80
XML GROUP.....................................................................................................80
GROUP PICK UP..............................................................................................81
PAGING.............................................................................................................81
RECORD...........................................................................................................81
XML BROWSER................................................................................................81
HOT DESKING..................................................................................................82
URL RECORD................................................................................................... 82
LDAP .................................................................................................................83
BLF LIST ...........................................................................................................83
PREFIX .............................................................................................................84
ZERO-SP-TOUCH ............................................................................................84
ACD...................................................................................................................84
LOCAL GROUP.................................................................................................85
BROADSOFT GROUP......................................................................................85
TONE SETTINGS ....................................................................................................85
VOICE ......................................................................................................................86
RING ........................................................................................................................87

IX
TROUBLE SHOOTING................................................................................................... 88

IP TELEPHONE SET
1
GETTING STARTED
PACKING LIST
The following components are included in your package:
zEnterprise IP Phone
zPhone Stand
zPower Adapter

IP TELEPHONE SET
2
zHandset & Handset Cord
zEthernet Cable
zQuick Installation Guide & Quick Reference
zCD Content

IP TELEPHONE SET
3
Check this list before installation to ensure that you have received each item. If you are
missing any items, contact your IP phone reseller.
ASSEMBLING THE PHONE
This section introduce how to assemble the phone with the components in the packing
list：
zAttach the stand;
zConnect Handset and Headset;
zConnect Network and Power.
1) Attach the Stand, as shown below:
Stand attached
2) Connect Handset and Headset, as shown below:
Note:
Headset is not provided in the packing list. Please contact your distributor for more
information.

IP TELEPHONE SET
4
3) Connect Network and Power
There are two ways for network and power source connections. You can either connect
the phone to the AC Power directly using the power adapter or to a PoE compliant switch
or hub. Your system administrator will advise you on which one to use.
Note:
1. If inline power is provided, do not install AC adapter. Make sure the Ethernet cable
and switch/hub is PoE compliant.
2. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet
devices.
The phone can also share the network connection with other network devices such as PC.
Connect the phone’s PC port and computer’s Network Port together using an Ethernet
cable, shown as below:
CONFIGURATION AND REGISTRATION
If you are administrator, you need to do some simple configuration to make the phone
work. If not, please contact your internet administrator or service provider for more
details.

IP TELEPHONE SET
5
Configuring via Web Page
Press OK button on the keypad of the phone to enter the status page and find out the IP
address of IP phone. Enter it (for example http://192.168.3.35) into the address bar of
web browser. The default administrator’s login name and password are admin/admin.
The default user’s login name and password are user/user.
Note:
Please locate your PC in the same network segment of IP phone [phone].X) to access
the web configuration page. Please consult your system administrator for help.
Network Settings
Choose Network->Internet Port (WAN）.
DHCP: Under the default situation the phone attempts to contact a DHCP Server in your
network in order to obtain its valid network settings, e.g. IP address, sub mask, gateway,
DNS server, etc.
Static IP Address: If your phone cannot contact a DHCP Server for any reason, you
need to enter the network settings manually via Static IP Address. Please contact your
internet administrator for more details.
PPPoE: If you are using the xDSL Modem, you can connect your phone to the internet
via PPPoE mode. Please contact your ISP for the User Name and Password for internet
access.
Note:
Using the wrong network parameters may result in inaccessibility of your phone and may
also have an impact on your network performance. Please contact your network
administrator.
Account Settings
The phone attempts to register to the SIP server using the parameters obtained by
initialization.
Choose Account, you will find the following parameters:
Field Description
Register Status It shows the register status of the phone.
Account Active You can choose on/off to enable/disable the account
respectively.
Label The name showing on the LCD of current device.
Display Name The local phone name showing on the other phone when
calling.
Register Name Register name provided by ISP.
User Name User account information, provided by ISP.
Password Account password provided by ISP.
SIP Server SIP server address provided by ISP.

IP TELEPHONE SET
6
When you have finished the Network and Account Setting configuration, the Register
Status Icons will show in the idle screen:
Registering
Registered successfully
Registerfailed
When all accounts register fail, phone will display "No Service" by default.
When the phone reboot, it will register automatically. If many phones register at the same
time, this will affect the server, the users can set the register power up time so that the
phone will random register automatically within the set time.
Setting the power up time via web interface:
Choose Network->Advanced-> Registration random, enter the time in the field.
Note:
Should the IP PBX (SIP registrar) require an authentication, you will be prompted to enter
the correct password. Make sure you are using the appropriate input method or enter the
password via the web user interface.
Configuring via keypad
Network Settings: Press Menu->Settings->Advanced Settings, enter the password, and
choose Network ->WAN Port /PC Port /VLAN/Webserver Type/802.1x Settings Option to
enter the internet relating configuration page.
Account Settings: Press Menu->Settings->Advanced Settings, enter the password, and
choose Accounts->Enter to configure the account settings.
You can refer to the above “Configuring via Web Page” for the parameter details.

IP TELEPHONE SET
7
OVERVIEW
KEYPAD INSTRUCTION
You can check the following list which introduces the IP phone’s keypad in details:
Power Indication LED
It will show the power status, it will be on if the phone is powered, off if the phone is not
powered, and blink when someone calls in or there is a call on mute.
Hot Key
The screen will display labels for these keys, to identify their context-sensitive functions
and you can custom softkeys under different status.
Line Key
These buttons are used to active up to the three user accounts.
DTMF Keypad
Use the DTMF hard keys to enter numbers, letters and special characters. Depending on
the selected input mode, you can enter digits, lower / upper case or special characters.
Navigation Keys
Use the navigation keys to navigate in the display menus and confirm and cancel actions.

IP TELEPHONE SET
8
Audio Device Control Keys
Use the audio device control keys to perform the following actions depending on your
phone type:
：Adjust the volume of the handset, headset, speaker and ring tone;
：Allows for hands-free communication during calls;
Press to switch to the Group Listening mode.
：Place and receive calls through an optionally connected headset.
：Mute audio transmission locally during calls;
Hard Feature Keys
：Allow users to access the Voice Mail interface directly;
：Forward the current call to third party;
When the phone is idle, press to enter the forward configuration page.
：Press to enter the Dialed Calls interface, then choose a record to dial out.
LED INSTRUCTION
Table 1 Line Keys
LED Status Description
Steady green The account is active
Blinking green There is an incoming call to the account, or there is a call on hold
status
off The phone is in idle status whatever registered/ unregistered

IP TELEPHONE SET
9
Table 2 Line Keys set to BLF
LED Status Description
Steady green The monitored account is in idle status
Fast blinking green There is an incoming call to the monitored account
Slow blinking green The monitored account is on an conversation
Off It is not active as BLF
Table 3 Power Indication LED
LED Status Description
Steady green Power on
Blinking green There is incoming call to the device, or there is call on mute
off Power off
Table 4 Line Keys set to BLA
LED Status Description
Steady green All of the members are in idle status
Slow blinking green Some part(s)is seizing the line/ ring-back/ under the private hold
status.
Fast blinking green Some part(s) is ringing /on the phone / under the public hold
status or all of the parts press hold.
Off It is inactive as BLA
ICON INSTRUCTION
The IP Phone displays different kinds of icons on its LCD, you can refer to the following
table for their meanings:
Icon Description
Flashes when the internet is disconnected
Account register failed
Account registering
Account register successful
Missed calls
Call in
Call out
Input Method: all letters and numbers
Input Method: numbers
Input Method: multi-lingual letters in lower case

IP TELEPHONE SET
10
Input Method: multi-lingual letters in upper case
Call mute
Call hold
Voicemail
SMS
Call forward
DND(Do Not Disturb)
Auto answer
In handset mode
In headset mode
In speaker mode
The recording session cannot be started
The recording cannot be stopped
Probably the recording box is full
This call cannot be recorded.
The recording session is successfully started
USER INTERFACE
There are two ways to customize specific options on your phones:
1. Using keypad and display on the phone;
2. Using Web user interface in an Internet browser from your PC; please refer to
“Configuration and Registration” to get into the Web interface.
In many instances, it is possible to use both the user interfaces to operate the phone and
change settings; some, however, are only possible via a phone or web user interface.
Please refer to the following table for differences:
Phone Options Phone UI Web UI
Status
--IP
--MAC
--Firmware
--Network
--Phone
--Accounts
√√
Call Features
--Call Forward
√