Kogan KASHSAC26UA User manual

SPLIT TYPE WALL MOUNTED
AIR-CONDITIONER
KASHSAC26UA & KASHSAC72UA

2
Safety & Warnings
3
Components
13
Overview
14
Installation
19
Installing the AC Freedom App
38
Operation
39
Cleaning & Care
42
Troubleshooting
51
Notes
56

3
Ensure to read all instructions in this user guide prior to first use. Retain this user guide for
future reference. Misuse may cause injuries to people and damage property.
WARNING: This air conditioner can be used by children aged 8 years and above and by
persons with reduced physical, sensory, or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning the use of the
appliance in a safe way and understand the hazards involved.
• Do not allow children to play with the air conditioner.
• Cleaning and user maintenance shall not be performed by children without supervision.
• The room space for the installation, use, maintenance, and storage of this air
conditioner should be greater than 5m2.
• The refrigerant cannot charge more than 1.7kg.
• Do not use any method to accelerate the defrosting process, or to clean, other than
those recommended by Kogan.com.
• Do not pierce or burn the air conditioner. Check the refrigerant pipeline regularly to
ensure it is not damaged.
• The air conditioner must be operated near areas with continuously operating ignition
sources (for example, open flames, an operating gas appliance, or an operating electric
heater).
SAFETY & WARNINGS
WARNING: This air conditioner uses R32 flammable refrigerant.
Notes:
• Air conditioner with R32 refrigerant, if roughly treated, may cause serious harm to
the human body or surrounding things.
• Refrigerant may be tasteless and odourless.
• Do not inhale or make contact with R32 refrigerant. If inhaled or touched, this may
lead to difficulty breathing, burns, fluid build-up, and blood loss. If experiencing
any symptoms, seek emergency help immediately. If roughly treated, it may cause
serious harm to the human body and surrounding areas.
•
•
WARNING: All wiring must comply with local and national electrical
codes and must be installed by a licensed electrician.

4
• Ensure heat sources (for example, microwaves, ovens), high electrostatic appliances
(for example, computers), power switches, plugs, and sockets that are used frequently
are not located below the air conditioner.
• Maintenance or repair of air conditioners using R32 refrigerant must be carried out
after security checks to minimise risks.
• The air conditioner must be grounded. Incomplete grounding may result in electric
shocks.
• The joints between the indoor and outdoor unit should not be re-used unless after
re-flaring the pipe.
• Do not connect the earth wire to the gas pipeline, water pipeline, lightning rod, or
telephone earth wire.
• To e n s u r e s a f et y, a lways switch off and cut the power supply when the air conditioner
will not be used for an extended period.
• Do not allow water or any other liquid to touch the air conditioner or remote control.
Contact with liquids may result in short-circuiting.
• If the power cord is damaged, stop use immediately and contact help.Kogan.com for
assistance.
• Do not cut off the main power when operating.
• Do not use the air conditioner with wet hands.
• Do not share a power socket with other electric appliances. Doing so may cause
electric shocks, fires, and explosions.
• Always switch off and cut the power supply before performing any maintenance or
cleaning. Not doing so may cause electric shock or damage.
• Do not pull on the power cord.
• Do not wipe or otherwise use liquids or corrosive cleaning agents on the air
conditioner.
• Do not attempt to repair the air conditioner yourself. Incorrect repairs may cause fires
or explosions. Contact a qualified service technician for all service requirements.
• Do not attempt to disassemble the air conditioner yourself.
• Do not use the air conditioner during lightning storms. The power supply should be
cut prior to prevent danger.
• Do not put hands or any objects into the air inlet or air outlet. This may cause
personal injury or damage to the air conditioner.
• Ensure the mounting plate is stable enough to hold the air conditioner. If damaged, it
may lead to the appliance falling and cause injury.
• Do not block the air inlet or air outlet as this may reduce the cooling or heating
capabilities and cause the system to stop operating.
• Do not allow the air conditioner to blow against any heater.

5
• Refrigerant leakage contributes to climate change. A refrigerant with lower global
warming potential (GWP) would contribute less to global warming than a refrigerant
with higher GWP if leaked into the atmosphere. This air conditioner contains a
refrigerant fluid with a GWP equal to 675. This means that if 1 kg of this refrigerant
fluid was leaked into the atmosphere, the impact on global warming would be 675
times higher than 1 kg of CO2, over a period of 100 years.
• This air conditioner contains fluorinated greenhouse gases.
• Note the specifications on the fuse printed on the circuit board.
WARNING: Immediately stop operation, cut off the power supply, and contact
help.Kogan.com in the following situations:
• If there are any harsh sounds or unpleasant odours during operation.
• If abnormal heating of power cable and plug occurs.
• If the unit or remote control touches any liquid.
• If the air switch or leakage protection switch is often disconnected.
CAUTION
• Do not open the windows and doors for long periods when the air conditioner is
running. The cooling or heating capacity will otherwise be weakened.
• Do not stand on the top of the outdoor unit or place heavy items on it. This can cause
personal injuries or damage the unit.
• Do not use the air conditioner for other purposes, (for example, drying clothes, or
preserving foods).
• Do not expose yourself to cold air unprotected for long periods. This may lead to
sickness.
• Set a suitable temperature. It is recommended that the temperature difference
between the indoors and outdoors should not be too large. Appropriate adjustments
in the temperature can prevent the waste of electricity.
• If the air conditioner is not fitted with a power cord and plug, an explosion-proof
all-pole switch must be installed in the fixed wiring and the distance between
contacts should be no less than 3mm.
• If the air conditioner is permanently connected to the fixed wiring, an explosion-proof
residual current device (RCD) having a rated residual operating current not exceeding
30mA should be installed in the fixed wiring.
• The power supply circuit should have a leakage protector and air switch of which the
capacity should be more than 1.5 times the maximum current.

6
Installation warnings and requirements
• Ensure the air conditioner is installed in accordance with national wiring regulations.
• The air conditioner must be installed in an accessible location for maintenance, without
obstacles that may block air inlets or outlets of indoor/outdoor units.
• Fire prevention equipment must be prepared before installation.
• The installation site must be well-ventilated.
• Ignition sources and smoking are not allowed to exist in areas where R32 refrigerant is
located.
• Anti-static precautions are necessary when installing the air conditioner (for example,
wearing pure cotton clothes and gloves).
• Keep a leak detector working during installation.
• If R32 refrigerant leakage occurs during the installation, leave the area immediately
and detect the concentration in the indoor environment until it reaches a safe level.
Check the nameplate of the outdoor unit to ensure the refrigerant is R32.
• Check the surrounding environment of the installation site: R32 shall not be installed in
the enclosed reserved spaces of buildings.
• If refrigerant leakage affects the performance of the air conditioner, stop use
immediately. The air conditioner must be vacuumed, then contact help.Kogan.com for
assistance.
• When using an electric drill to make holes in the wall, first check whether there is a pre-
buried pipeline for water, electricity, and gas. It is suggested to use the reserved hole in
the roof of the wall.
• The air conditioner must be installed with a stop valve cover.
• Be aware of any sharp edges when handling metal parts of the unit.
• When installing or repairing the air conditioner, if the connecting line is not long
enough, the entire connecting line shall be replaced with the connecting line of the
original specifications. Do not use extensions.
• Use new connection pipes unless re-flaring the pipe.
• The connection method of the air conditioner and power cable, and the
interconnection method of each independent element, shall be subject to the wiring
diagram affixed to the unit.
• The model and rating value of the fuse shall be subject to the printed information on
the remote control or fuse sleeve.

7
Air conditioner positioning requirements
• Do not install the air conditioner near heat sources or gas leakages, nor in areas with
inflammable or explosive gases.
• Avoid installing in places subject to strong artificial electric/magnetic fields.
• Avoid installing in places subject to noise and resonance.
• Avoid installing the outdoor unit near areas with frequent severe natural conditions
(for example, strong sandy winds, direct sunshine, or high-temperature heat sources).
• Avoid installing in areas within the reach of children.
• Shorten the connection between the indoor and outdoor units. Select a
well-ventilated area where it is easy to perform service and repair.
• Do not install the outdoor unit where it can occupy a public area (for example, an
aisle, stairway, exit, fire escape, catwalk, or any other public area).
• Ensure the outdoor unit is installed as far as possible from the doors and windows of
the neighbours as well as green plants.
• The appliance shall be stored in a room without continuously operating ignition sources
(for example: open flames, an operating gas appliance or an operating electric heater.
• Notice that the refrigerant may be tasteless.
• The storage of air conditioner should be able to prevent mechanical damage caused by
accident.
Symbol
Note
Explanation
Warning
This symbol shows that this appliance uses a
flammable refrigerant the refrigerant is leaked
and exposed to an external ignition source,
there is a risk of fire.
(Only for the AC with CE-MARKING)
Warning
This symbol shows that this appliance uses a
flammable refrigerant. If the refrigerant is
leaked and exposed to an external ignition
source, there is a risk of fire.
(Only for the AC with CE-MARKING, IEC
60335-2-40+A1:2016
This symbol shows that this appliance uses a
low burning velocity material. (Only for the AC
with CB-MARKING, IEC 60335-2-40:2018)

8
Caution
This symbol shows that the operation manual
should be read carefully.
Caution
This symbol shows that a service personnel
should be handling this equipment with
reference to the installation manual
Caution
This symbol shows that information is available
such as the operating manual or installation
manual.
Incorrect installation or operation by not following these instructions may cause harm or
damage to people, properties, etc.
WARNING
This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall not be made by children without
supervision.
(Only for the AC with CE-MARKING)
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they do
not play with the appliance.
(Except for the AC with CE-MARKING)
WARNING: This symbol indicates the possibility of death or serious
injury.
CAUTION: This symbol indicates the possibility of injury or damage to
properties.

9
The air conditioner must be grounded. Incomplete grounding
may result in electric shocks.
Do not connect the earth wire to the gas pipeline, water
pipeline, lightning rod or telephone earth wire.
Always switch off the device and cut the power supply when
the unit is not in use for long time to ensure safety
Take care not let the remote control and the indoor unit make
contact with water or other liquids.
Otherwise, it may cause short circuit.
If the supply cord is damaged, cease use immediately and
contact help.Kogan.com.
Don't cut off main power switch during operating or with wet
hands.
It may cause electric shock.
Don't share the socket with another electric appliance.
Otherwise, it may cause electric shock even fire and explosion.
Always switch off the device and cut the power supply before
performing any maintenance or cleaning.
Otherwise, it may cause electric shock or damage.
Don't pull the power cable.
The damage of pulling power cord will cause serious electric
shock.
A warning that ducts connected to an appliance shall not
contain an ignition source.
Otherwise, it may cause electric shock or damage.
Don't install air conditioner in a place where there is
flammable gas or liquid. The distance between them should
above 1m.
It may cause fire even explosion.
OFF
NO!
OFF
NO!
NO!
NO!

10
Don't use liquid or corrosive cleaning agent wipe the
air conditioner and sprinkle water or other liquid
either.
Doing this may cause electric shock or damage to the
unit.
Don't attempt to repair the air conditioner by
yourself.
Incorrect repairs may cause fire or explosion. Contact
a qualified service technician for all service
requirements.
Don't use air conditioner in lightning storm weather.
Power supply should be cut in time to prevent the
occurrence of danger
Don't put hands or any objects into the air inlets or
outlets.
This may cause personal injury or damage to the unit.
Please note whether the installed stand is firm
enough or not.
If it is damaged, it may lead to the fall of the unit and
cause the injury.
Don't block air inlet or air outlet.
Otherwise, the cooling or heating capacity will be
weakened, even cause system stop operating.
Don't let the air conditioner blow against the heater
appliance.
Otherwise, it will lead to incomplete combustion, thus
causing poisoning.
The appliance shall be installed in accordance with national wiring regulations.
An earth leakage breaker with rated capacity must be installed to avoid possible electric
shocks.
NO!
OFF
NO!
Lightning
OFF
NO!

11
This product contains fluorinated greenhouse gases
Refrigerant leakage contributes to climate change. Refrigerant with lower global
warming potential (GWP) would contribute less to global warming than a refrigerant
with higher GWP, if leaked to the atmosphere. This appliance contains a refrigerant
fluid with a GWP equal to [675]. This means that if 1 kg of this refrigerant fluid would be
leaked to the atmosphere, the impact on global warming would be [675] times higher
than 1 kg of CO2, over a period of 100 years. Never try to interfere with the refrigerant
circuit yourself or disassemble the product yourself and always ask a professional.
Ensure no following objects under the indoor unit:
Microwaves, ovens and other hot objects.
Computers and other high electrostatic appliances.
Sockets that plug frequently.
The joints between indoor and outdoor unit shall not be reused, unless after re-flaring
the pipe.
The specification of the fuse is printed on the circuit bord, such as: 3.15A/250V AC, etc.
This marking indicates that this appliance should not be disposed with
other household wastes. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources.

12
Caution
Don't use liquid or corrosive cleaning agent wipe the
air conditioner and sprinkle water or other liquid
either.
Otherwise, the cooling or heating capacity will be
reduced.
Don't stand on the top of the outdoor unit or place
heavy things on it.
This may cause personal injuries or damage the unit.
Don't use the air conditioner for other purposes, such
as drying clothes, preserving foods, etc.
It may cause physical conditions and health problems.
Don't apply the cold air to the body for a long time.
This may cause personal injury or damage to the unit.
Set a suitable temperature.
Appropriate adjustments of the setting temperature
can prevent the waste of electricity.
It is recommended that the temperature difference
between indoor and outdoor temperature should not
be too large.
If your air conditioner is permanently connected to the fixed wiring, an anti-explosion
residual current device (RCD) having rated residual operating current not exceeding 30
mA should be installed in the fixed wiring.
The power supply circuit should have leakage protector and air switch of which the
capacity should be more than 1.5 times of the maximum current.
Regarding the installation of the air conditioners, please refer to the below paragraphs in
this manual.
If your air conditioner is not fitted with a supply cord and a plug, an anti-explosion all-pole
switch must be installed in the fixed wiring and the distance between contacts should be
no less than 3.0mm.
NO!
NO!
NO

13
Indoor unit
Indoor Unit (x1)
Remote Controller (x1)
Batteries (x2)
User Guide
Drainpipe (x1)
Outdoor unit
Outdoor Unit (x1)
Connecting pipe (x2)
Plastic Strap (x1)
Pipe Protection Ring (x1)
Luting (putty) (x1)
COMPONENTS

14
Indoor Unit
There are two kinds of Indoor unit. The images below are for illustrative purposes only and
the actual product may differ.
Fig A
Fig B
OVERVIEW
Force switch
Pipe
protection
ring
Air outlet
Air filter
Panel
Air inlet grille
Air inlet
Air vent
Air louver
Air inlet grille
Panel
Air filter
Air louver
Air vent
Air outlet
Air inlet
Force switch
Pipe
protection
ring

15
Outdoor Unit
Air outlet
grille
Air inlet
Air outlet
Connecting
pipe
Drain house
Power Cable
Note:
All the illustrations in this manual are for explanation purpose only. Your air conditioner
may be slightly different. They are subject to change without notice for future
improvement.

16
Remote control
Note:
The remote control will show all symbols on the display when the air conditioner is
turned on after which only the symbols relating to the current operation will be left
illuminated.
1
2
3
4
5
6
7
8
9
10
11
12

17
Note:
The temperature cannot be manually adjusted in the FAN mode.
1
Increase/decrease buttons ( , )
Each press of the increase button increases the set temperature by 1°C.
Each press of the decrease button decreases the set temperature by 1°C.
2
TURBO
Under the COOL or HEAT mode, the turbo function quickens the rate the air
conditioner reaches the set temperature.
When TURBO is switched on, the fan speed will be high.
When TURBO is switched off, the fan speed will return to the previous speed.
3
MODE
Pressing this button cycles through the modes on the air conditioner.
4
SLEEP
This mode slowly increases the temperature of the air conditioner over an
extended period. This is useful when sleeping as our bodies require less cooling as
the body gets colder.
Press the button to turn this mode on/off. If run continuously for 10 hours, the
mode will automatically turn off.
5
SWING
Press this button to activate the vertical swing of the panel.
Press the button again to fix the panel’s position.
6
Anti-F
This is an anti-fungus function that dries the evaporator inside to prevent it from
going mouldy as a result of water, and to prevent any smells.
7
ON/OFF
Press this button to turn the air conditioner ON/OFF.
AUTO
COOL
DRY
HEAT
FAN
Note:
This mode cannot be activated in FAN mode.
Note:
Tu r n i n g t h e a i r c o n d i t i o n e r o f f w i l l d e l e t e a n y t i m e r a n d s l e e p s e t t i n g s .

18
8
SPEED
Press this button to cycle through the fan speeds.
9
DISPLAY
Press this button to turn the display ON/OFF.
10
iFEEL
Press this button to set the temperature of the air conditioner to the ambient
temperature.
Press this button again to change the temperature back to its preset.
11
TIMER
The air conditioner can be set to automatically turn on/off after a
pre-determined period.
Press the button and the ‘ON’ or ‘OFF’ on the display will be flashing. Use the
increase/decrease buttons to set the number of hours for the timer to activate.
The timer can be between 0.5ؘ–24 hours.
12
WIFI/iCLEAN
WIFI
– Press this button 8 times consecutively to enter pairing mode.
iCLEAN
– This mode allows the air conditioner to clean itself. Whilst the air
conditioner is turned off, press this button. The display will show ‘CL’ and the air
conditioner will clean dust and dry the evaporator. This can lead to improved
heating and cooling efficiency.
The iCLEAN function will run for approximately 30 minutes. If the button is
pressed whilst cleaning, the function will deactivate.
LOW
AUTO
HIGH
MID
Note:
Each press of the increase/decrease buttons will alter the timer by 0.5
hours if setting below 10 hours, and by 1 hour if setting for longer than 10
hours.

19
Important Notices
• The air conditioner must be installed by a licenced professional according to the
national wiring rules and this manual.
• Refrigerant leak test must be made after installation.
• To move and install air conditioner to another place, consult a licenced professional.
Unpacking Inspection
• Open the box and check air conditioner in an area with good ventilation (open the door
and window) and without ignition source. Note: Operators are required to wear anti-
static devices.
• It is necessary to check with a professional whether there is refrigerant leakage before
opening the box of outdoor machine; stop installing the air conditioner if leakage is
found.
• The fire prevention equipment and anti-static precautions shall be prepared well before
checking. Then check the refrigerant pipeline to see if there are any collision traces and
whether the outlook is good.
Safety Principles for Installing Air Conditioner
• Fire prevention device shall be prepared before installation.
• Keep installation site well ventilated. (Open the door and window)
• Ignition source, smoking and calling is not allowed to exist in area where R32 refrigerant
located.
• Anti-static precautions in necessary for installing air conditioner, e.g., wear pure cotton
clothes and gloves.
• Keep leak detector in working state during the installation.
• If R32 refrigerant leakage occurs during the installation, you shall immediately detect
the concentration in indoor environment until it reaches a safe level. If refrigerant
leakage affects the performance of the air conditioner, please immediately stop the
operation and the air conditioner must be vacuumed firstly and be returned to the
maintenance station for processing.
• Keep electric appliance, power switch, plug, socket, high temperature heat source and
high static away from the area underneath side-lines of the indoor unit.
• The air conditioner shall be installed in an accessible location to installation and
maintenance, without obstacles that may block air inlets or outlets of indoor/outdoor
units and shall keep away from heat source inflammable or explosive conditions.
INSTALLATION

20
• When installing or repairing the air conditioner and the connecting line is not long
enough, the entire connecting line shall be replaced with the connecting line of the
original specification; extension is not allowed.
• Use new connection pipe, unless re-flaring the pipe.
Requirements For Installation Position
• Avoid places of inflammable or explosive gas leakage or where there are strongly
aggressive gases.
• Avoid places subject to strong artificial electric/magnetic fields.
• Avoid places subject to noise and resonance.
• Avoid severe natural conditions (e.g., heavy lampblack, strong sandy wind, direct
sunshine or high temperature heat sources).
• Avoid places within the reach of children.
• Shorten the connection between the indoor and outdoor units.
• Select where it is easy to perform service and repair and where the ventilation is good.
• The outdoor unit shall not be installed in any way that could occupy an aisle, stairway,
exit, fire escape, catwalk or any other public area.
• The outdoor unit shall be installed as far as possible from the doors and windows of the
neighbours as well as the green plants.
Installation environment inspection
• Check nameplate of the outdoor unit to make sure whether the refrigerant is R32.
• Check the floor space of the room. The space shall not be less than usable space(5m2)
in the specification. The outdoor unit shall be installed at a well-ventilated place.
• Check the surrounding environment of installation site: R32 shall not be installed in the
enclosed reserved space of a building.
• When using an electric drill to make holes in the wall, check first whether there is pre-
buried pipeline for water, electricity and gas. It is suggested to use the reserved hole in
the roof of the wall.