Konftel 300IPx User manual

KONFTEL.COM
The Konftel 300IPx User Guide
ENGLISH

2
OmniSound® – superior audio quality
The patented OmniSound® audio technology guarantees an impressive and crystal-clear
full-duplex audio in both directions. The sound is transmitted clearly and powerfully to all
attendees thanks to a hypersensitive microphone with 360° audio pick-up and speakers.
OmniSound®delivers HD audio during VoIP calls. It also incorporates automatic echo
cancellation and noise suppression, which minimises background noise interference, and an
equalizer for personal adaptation of the audio properties. There is no loss of audio quality,
no annoying sound clipping, damping or echoes as you move about the room, discussing
and talking with others. It's as close to real sound as you can get.
Konftel AB hereby declares that this conference phone is in conformity with all the essen-
tial requirements and other relevant provisions of Directive 1999/5/EC.
Please visit www.konftel.com/doc to view the complete declaration of conformity.
Warning!
Do not expose the Konftel 300IPx to water or moisture.
Warning!
Do not open the casing of the Konftel 300IPx.

1
TABLE OF CONTENTS
Description 2
General.......................................................................2
Maintenance.............................................................2
Connecting ...............................................................2
Keypad........................................................................ 4
Display.........................................................................5
Navigation and selection in menus..................6
Answering and making calls 8
Answering calls....................................................... 8
Answering calls on hold....................................... 8
Making calls.............................................................. 8
Redialling................................................................... 8
Calling from the phone book.............................9
VoIP calls via a PC...................................................9
During a call 10
Adjusting the speaker volume .........................10
Placing calls on temporary hold .....................10
Ending calls .............................................................10
Secure connection...............................................10
Making multi-party calls 11
Adding another party to a call..........................11
Making conference group calls........................11
Managing phone lines 12
Selecting account when dialling.....................12
Switching between lines during multi-party
calls.............................................................................13
Cutting a line..........................................................14
Transferring calls...................................................14
Profiles 15
Using a user profile ..............................................15
Changing the profile name and password ..16
Phonebook 17
Searching for contacts....................................... 17
Adding contacts.................................................... 17
Editing contacts.................................................... 17
Deleting contacts.................................................18
Deleting all conference groups ......................18
Displaying phonebook status...........................18
External phonebook (LDAP) 19
Search and dial contact.....................................20
Conference guide 21
Making conference group calls.......................21
Displaying conference group participants 22
Adding a conference group.............................22
Editing a conference group.............................22
Deleting a conference group .........................22
Deleting all conference groups .....................23
Displaying conference guide status.............23
Recording 24
Starting a recording ...........................................24
Mute function.......................................................24
Hold...........................................................................24
Ending a recording..............................................24
Listening to a recording....................................25
Editing the name of a recording....................25
Deleting a recording ..........................................26
Deleting all recordings ......................................26
Adjusting the recording indicator.................26
Displaying recording feature status ...........26
Settings 27
Basic settings ........................................................ 27
Advanced settings...............................................29
Settings during a call......................................... 30
System.......................................................................31
Checking status....................................................32
Unite .........................................................................34
Using the web interface 35
Checking network addresses..........................35
Logging in to the Konftel 300IPx .................36
Managing the phonebook................................ 37
Managing the conference guide.................. 40
Checking the call list ..........................................42
Basic settings ........................................................43
Restarting the Konftel 300IPx.......................45
Unite .........................................................................46
Checking status....................................................47
Use with Konftel Unite 48
Using with a computer 54
About IP, SIP, URI and IP telephony 55
Technical data 57
Service and warranty 59

2
GENERAL
The Konftel 300IPx is a conference phone for IP telephony oering a host of innovative
features:
• OmniSound® technology with HD audio support.
• IP telephony for flexible and aordable telephony.
• Option of using two accounts simultaneously.
• Conference feature for automatic multi-party call dialling.
• Management of lines during a call (dialling new parties, creating or splitting a
multi-party call).
• Recording capability.
• Web interface for simple management of contacts, conference groups and set-
tings.
• Konftel Unite for simple management of calls via your mobile devices (app for
download from Apple App Store or Google Play).
• Support for simplified Konftel Unite pairing and connection using NFC (near-field
communications).
• USB connection to a computer or other USB device.
• Automatic detection of USB playback/VoIP calls, which means that the
OmniSound®audio processing feature only processes the sound when necessary.
The sound is not altered when music is played.
• Optional expansion microphones can be added to extend the voice pickup range.
• Optional wireless headset or PA system can be connected.
• Can be upgraded with smart features, making it future-proof.
• 2-year warranty.
The Konftel 300IPx is a future-proof product that is constantly evolving with smart new
features.
MAINTENANCE
Clean the equipment with a soft, dry cloth. Never use liquids.
CONNECTING
See the “Konftel 300IPx Installation Guide” on how to connect and register the confer-
ence phone.
See page 48 for wireless connection via Konftel Unite.
See page 54 for connection to a computer via USB.
DESCRIPTION

3
DESCRIPTION
SD memory
card port
USB port
Expansion micro-
phone port
DisplaySpeaker Microphone Keypad LEDs
Power supply port
Security lock port
AUX port
Network cable port
Expansion microphone port
LEDs
Flashing blue light Incoming call
Steady blue light Call in progress
Flashing red light Hold, microphone and
speaker turned o
Steady red light Mute, microphone turned o
NFC
symbol

4
KEYPAD
Writing text
Each button contains letters and characters - more than those shown on the button (see
illustration below). Press the same key repeatedly to change to another character. If there
are two letters under the same key that you want to enter one after the other, you need
to pause slightly before entering the second letter.
Press to delete the last character you entered.
Line selection
Alphanumerical keys
Hold down a button for 2 seconds to
open the phonebook
OK to confirm
Yes/confirm choice
Conference
Automatic dialling of confer-
ence groups
One press of this button will
always connect all parties to a
conference call
Answer/connect call
During a call: Press to call a
new person
Hang up/end call
Menu
Settings
Navigation in menus
Display of call list
No/end/back,
Recording
Increase volume
Decrease volume
Mute
(microphone
turned o)
Hold
Navigation in menus
Display of call list
DESCRIPTION
(blank) . - 1
G H I 4
P Q R S 7
D E F É È 3
M N O Ö Ø Ñ 6
W X Y Z 9
A B C Å Ä Á À 2
J K L 5
T U V Ü Ú 8
0

5
DESCRIPTION
DISPLAY
On Hook
Press to view this screen.
O Hook
Press to view this screen.
Line status:
Line free (Before account name – telephone not registered)
Line connected (Before account name – telephone registered)
Line on hold (“HOLD” displayed on the screen – all calls on hold)
Line (called party) busy
Own line put on hold by other party
Recording call
Secure connection
Information text displays one of the following:
• Number or name of each phone line
(The name will be displayed if a number is in the phonebook)
• Explanation of what you should do (for example ENTER NUMBER)
• Status (for example HOLD when placing all calls on hold)
Date
Time
Mobile device connected via Unite
Display text (can be changed, see Admin guide)
Account name (can be changed)
Registered
Not registered
Call duration
Time
Information text (see below)
Phone lines (L1–L4)
Line status (see below)
Secure connection (see page 10)

6
Line menu
Press to switch to and from this menu.
Menu
Press to switch to and from a menu.
NAVIGATION AND SELECTION IN MENUS
Press .
Select the option you want from the menu using the arrow buttons.
Confirm by pressing OK to select the marked option.
Cancel the setting or go back one level in the menu by pressing .
Quit the menu by pressing again.
Note that after you have made changes to a setting, you must press OK to activate
the setting.
It is possible to open a menu option directly by pressing the number button that
corresponds to the position of the option in the menu (e.g. 2 to open PHONEBOOK
and then 3 to select EDIT CONTACT).
DESCRIPTION
Line/number/name
New line (two lines if two accounts are registered)
Option for creating or splitting conference calls
Current menu
Submenu
Marked option – open by pressing OK button
Scrolling list
(indication of where the marked option is in the list or menu)
List of setting options:
Existing settings
Marked option – select by pressing OK button
List of names:
Marked name – select by pressing OK button

7
DESCRIPTION
Writing style in instructions
In the instructions, > SETTINGS (6) means you should:
Press .
Mark the SETTINGS option using the arrow buttons and confirm by pressing OK to
open the menu (or press button number 6).
Correspondingly, Phone book > Conference Guide in the web interface means you should
select the Phone book menu and the Conference Guide tab.
Menu tree
It is simplest to make settings and edit contacts using a PC and the Konftel 300IPx
web interface (see page 35).
123456789
KONF. GUIDE
GRUNDINSTÄLL-
NINGAR
INSTÄLLNINGAR SYSTEM STATUSINSPELNING
STANDARD
PROFILE 1
PROFILE 2
PROFILE 3
PROFILE 4
PROFILER TELEFONBOK EXT. TELEFONBOK
SÖK
KONTAKT
LÄGG TILL
KONT.
REDIGERA
KONT.
RADERA
KONTAKT
RADERA
ALLA
STATUS
SÖK
GRUPP
LÄGG TILL
GRUPP
REDIGERA
GRUPP
RADERA
GRUPP
RADERA
ALLA
STATUS
UPPSPEL-
NING
ÄNDRA
NAMN
RADERA
FIL
RADERA
ALLA
INSTÄLL-
NINGAR
STATUS
GRUND-
LÄGGANDE
AVANCERAD
STARTA
OM APPL.
STARTA
OM TEL.
TOTAL
ÅTERST.
UNITE
KOPPLA
FRÅN
RADERA
ENHET
RADERA
ALLA
STATUS
KONTON
NÄTVERK
NAT
TRAVERS.
MEDIA
TID
ENHET
KONTON
SPRÅK
KNAPPLJUD
RINGSIGNAL
EQUALIZER
AUX-PORT
PA
TIDSFORMAT
STANDARD

8
ANSWERING CALLS
A ring tone will be heard and the blue LEDs start flashing.
Press to answer.
The LEDs show a steady blue light.
ANSWERING CALLS ON HOLD
If a call is made to the conference phone during another call, you will hear a double tone,
INCOMING CALL will be displayed on the screen and the blue LEDs start flashing.
Press to answer.
The original call will automatically be put on hold.
Press the (Conference) button to connect the calls.
Press to end the new call and to reconnect the original call.
Use the line mode (see page 13) to switch between the calls.
MAKING CALLS
See “MANAGING PHONE LINES” on page 12 about selecting an account before dialling.
Dial the number.
Press .
The number is called and the LEDs show a steady blue light. The display shows the duration of the
call.
Or:
Press .
Dial the number and press OK to confirm.
The number is called and the LEDs show a steady blue light. The display shows the duration of the
call.
REDIALLING
Press an arrow button.
The last number that you dialled appears in the display.
Use the arrow buttons to scroll through the call list.
Press .
The number selected is called.
You can delete the call list by scrolling to the end of the list and pressing OK when the
question “CLEAR LIST?” appears.
ANSWERING AND MAKING CALLS

9
CALLING FROM THE PHONE BOOK
Please turn to page 17 for instructions on adding and updating contacts in the phonebook.
Press and hold down a number button for two seconds.
The phone book appears in the display. The pre-programmed names appear in alphabetical order,
starting with the number button’s first letter.
Use the arrow buttons to mark the name in the phonebook.
Press .
The number selected is called.
The Konftel 300IPx also supports an external phonebook in the form of a catalogue
server (LDAP server). Find out more on page 19.
VOIP CALLS VIA A COMPUTER
For these instructions, it is assumed that the computer is turned on, the VoIP software
(e.g. web meeting software or Skype®) is running, that the Konftel 300IPx is connected
via the USB cable to the computer, and that the Konftel 300IPx is selected as the audio
device in the computer’s settings.
Making VoIP calls
Indicate whether you want to connect a call with one user or several users in the
computer’s VoIP software.
The Konftel 300IPx functions as a speaker and microphone for the computer and the LEDs show
a steady blue light.
If you are in an active USB call, incoming VoIP calls will be rejected with a busy signal.
Ending a VoIP call
End the call in the computer’s VoIP software.
The Konftel 300IPx now only functions as a speaker for the computer.
ANSWERING AND MAKING CALLS

10
ADJUSTING THE SPEAKER VOLUME
Adjust the speaker volume using the buttons and .
PLACING CALLS ON TEMPORARY HOLD
Mute
Press to turn the microphone o.
The LEDs change from blue to red. The other party cannot hear what you are saying.
Press to reconnect the call.
Hold
Press to place the call on hold.
The LEDs change from blue to flashing red. Both the microphone and the speaker are turned o
and the call is on hold.
Press to reconnect the call.
ENDING CALLS
End the call by pressing .
SECURE CONNECTION
The Konftel 300IPx supports secure data connections between devices (authentication
and encryption). This feature must be activated by the administrator.
You know the feature is activated if you see a closed padlock in the lower right-hand cor-
ner of the display screen when the Konftel 300IPx has a secure connection to the other
phone. If the phone or PBX you are calling does not support secure connections, you will
see an open padlock on the screen. See the illustration on page 5.
DURING A CALL

11
Turn to “MANAGING PHONE LINES” on the next page for instructions on putting an
individual on hold during a multi-party call and other more advanced features.
ADDING ANOTHER PARTY TO A CALL
If there are free lines, new parties can be added, regardless of whether you have used the
(Conference) button or if you are making a normal call.
Press during the call to get a new dialling tone.
Calls in progress are put on hold.
Dial the new number.
You can also press an arrow button to use the call list or use the menu to access the
phonebook.
Press the (Conference) button to merge all lines into a multi-party call.
MAKING CONFERENCE GROUP CALLS
See “CONFERENCE GUIDE” on page 21 to create and edit conference groups.
Press the (Conference) button.
Select the conference group you want to call and press OK to confirm.
The Konftel 300IPx dials all the contacts in the group.
The box in front of a person’s name fills as soon as that person answers.
MAKING MULTIPARTY CALLS

12
SELECTING ACCOUNT WHEN DIALLING
If you have more than one account registered in your Konftel 300IPx, you can use the line
mode to select the account that you want to use for the new call.
Making a new call
Press .
The line menu with the name of your accounts is displayed.
Select the account you wish to use for the new call and press OK or .
Dial the number and press OK to confirm.
Adding a party
In the same way, a party can be added and an account selected for that party during a call.
Press .
The line menu with the name of your accounts (NEW:Xxx) and lines that are already busy will be
displayed.
Select the account you wish to use for the new call and press OK or .
Other calls are put on hold.
Dial the new number.
Press the (Conference) button to merge all lines into a multi-party call.
MANAGING PHONE LINES

13
SWITCHING BETWEEN LINES DURING MULTIPARTY CALLS
Talking privately with one individual
Press .
All lines are put on hold.
Alternatively, you can press after opening the line menu or you can select SPLIT
CONFERENCE from the line menu to put the lines on hold.
Press .
The line menu is displayed.
Mark a party in the line menu and press OK or .
The party is reconnected to the call.
Switching to another caller
This assumes that you are talking with just one individual as described above.
Mark another party in the line menu and press .
The first party is put on hold and the other is connected to the call.
Talking to several parties
This assumes that you are talking with just one individual as described above.
Mark another party in the line menu and press OK.
Both the first and the second party are connected to the call.
Talking to all parties
Press (Conference).
All parties are connected to the call.
An alternative way to connect all lines to the call is to select CREATE CONFERENCE
in the line menu.
MANAGING PHONE LINES

14
CUTTING A LINE
Individual lines can be cut out of a multi-party call.
Press .
The line menu is displayed.
Mark the line you want to cut, then press .
TRANSFERRING CALLS
If you wish to transfer a call to another telephone.
Select > TRANSFER.
Dial the number and press OK to confirm.
The call is transferred to the other telephone.
NB. Some PBXs do not support this option.
MANAGING PHONE LINES

15
The Konftel 300IPx gives you the option of using a password to protect contact infor-
mation in the phonebook and conference guide. All contacts entered by default can be
accessed by all users and cannot be password protected. All contacts entered by Admin
are also displayed in default mode.
To enter personal contacts, conference groups and settings that are inaccessible to other
users, select user profile and enter the PIN code for the profile. The four personal user
profiles each hold up to 1000 contacts and 20 conference groups.
Settings that are unique for each profile are:
• Standard account (If two accounts are registered)
• Languages
• Ringtone level
• Keypad tone
• Time format
• Equalizer
• Display text
Contacts and other settings are managed in the same way if you log in with a user profile,
except that the changes you make do not aect other users.
Note the user profile name and PIN code can only be changed via the web interface.
Admin is able to change all user profile names and PIN codes.
USING A USER PROFILE
Select > PROFILES (1).
Mark the profile you want and press OK.
Enter the PIN code for the profile.
The default code is 0000.
Logging out of the profile
Select > PROFILES (1).
Press OK with the LOGOUT option marked.
PROFILES

16
CHANGING THE PROFILE NAME AND PASSWORD
Log in to Konftel 300IPx, see pages 35–36.
Select Settings > Basic.
Click on the Edit button under the heading Profiles.
Enter a name and a new PIN code.
Click on Set and save your settings by clicking on Save.
Make a note of the name and PIN code and keep them in a safe place. The administra-
tor is able to reset the settings.
PROFILES

17
The Konftel 300IPx phonebook can hold up to 1000 numbers in each user profile.
See page 9 for making calls via the phonebook.
Entering text with the keypad
Turn to page 4 for information on how to use the keypad to enter text.
SEARCHING FOR CONTACTS
The simplest way to search for a contact in the address book is to hold down an
alphanumeric button for two seconds (see page 8). You can also search for a contact
via the PHONEBOOK menu.
Select > PHONEBOOK > SEARCH CONTACT (2,1).
Mark the contact you want.
You can use the arrow buttons to press an alphanumeric button to jump to the first
name that starts with that letter in the list.
Press OK or to dial the selected contact, to return to the PHONEBOOK menu
or to exit the menu.
ADDING CONTACTS
Select > PHONEBOOK > ADD CONT. (2,2).
Enter the name of the contact and press OK to confirm.
Write the number and press OK to confirm.
Press OK to add another contact or to exit the menu.
EDITING CONTACTS
Select > PHONEBOOK > EDIT CONT. (2,3).
Mark the contact you want to change. Press OK to confirm.
Make the change and press OK to confirm.
Delete a number or a letter in a name by pressing . If you want to cancel the
change you are making and leave the name or number as they were, press until the
PHONEBOOK menu appears.
PHONEBOOK

18
DELETING CONTACTS
Select > PHONEBOOK > DELETE CONTACT (2,4).
Mark the contact you want to delete and press OK.
Confirm that you really want to delete the contact by pressing OK or cancel the
deletion of a contact by pressing .
DELETING ALL CONFERENCE GROUPS
Select > PHONEBOOK > DELETE ALL (2,5).
Confirm that you really want to delete all contacts by pressing OK or cancel the
deletion by pressing .
DISPLAYING PHONEBOOK STATUS
Select > PHONEBOOK > STATUS (2,6).
The display screen indicates the number of contacts already stored plus how many more
contacts can be added.
PHONEBOOK