Konftel Konftel 300IP User manual

The Konftel 300IP User Guide
ENGLISH

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OmniSound®HD – Optimal sound
By incorporating full duplex audio, the patented audio technology OmniSound®guarantees
the audio conference an impressive and crystal clear sound in both directions through a
hypersensitive microphone with 360° sound pickup and speakers that provide powerful
sound distribution to all participants.
OmniSound®HD offers HD audio transmission for VoIP calls. In addition features like
echo cancellation, background noise suppression which minimizes distracting background
noise and an equalizer for personal adjustment of the sound’s various characteristics are
also included. Move freely around the room, talk, discuss and debate while retaining great
sound quality that is entirely free from irritating sound clipping, damping or echoes. It’s as
close as you can get to natural sound.
Konftel AB hereby declares that this conference unit complies with all essential require-
ments and other relevant provisions of Directive 1999/5/EC.
See www.konftel.com/doc for a complete declaration.
Warning!
do not expose the Konftel 300IP to rain or moisture.
Warning!
Do not open the case on the Konftel 300IP.

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TABLE OF CONTENTS
Description 2
General.................................................. 2
Maintenance .......................................... 2
Connections ........................................... 2
Keypad .................................................. 4
Display screen........................................ 5
Navigation and selection in menus ........... 6
Answering and making calls 8
Answering calls....................................... 8
Answering calls on hold........................... 8
Making calls........................................... 8
Redialling............................................... 8
Calling from the phonebook ..................... 9
During a call 10
Adjusting the speaker volume..................10
Placing calls on temporary hold...............10
Ending calls ..........................................10
Secure connection .................................10
Making multi-party calls 11
Adding another party to a call .................11
Making conference group calls ................11
Managing phone lines 12
Selecting account when dialling .............12
Switching between lines during multi-
party calls.............................................13
Cutting a line ........................................14
Transferring calls ...................................14
Profiles 15
Using a user profile................................15
Changing the profile name and password .16
Phonebook 17
Searching for contacts ...........................17
Adding contacts ....................................17
Editing contacts ....................................17
Deleting contacts...................................18
Deleting all conference groups ................18
Displaying phonebook status...................18
External phonebook (LDAP) 19
Search for and call a contact ................. 20
Conference guide 21
Making conference group calls ................21
Displaying conference group participants 22
Adding a conference group .................... 22
Editing a conference group .................... 22
Deleting a conference group .................. 23
Deleting all conference groups ............... 23
Displaying conference guide status......... 23
Recording 24
Starting a recording ...............................24
Mute function........................................24
Hold.....................................................24
Ending a recording.................................24
Listening to a recording......................... 25
Editing the name of a recording.............. 25
Deleting a recording.............................. 26
Deleting all recordings........................... 26
Adjusting the recording indicator ............ 26
Displaying recording feature status ......... 26
Settings 27
Basic settings....................................... 27
Advanced settings ................................ 29
Settings during a call ............................ 30
System .................................................31
Checking status .................................... 32
Using the web interface 34
Checking network addresses .................. 34
Logging in to the Konftel 300IP............. 35
Managing the phonebook....................... 36
Managing the conference guide.............. 39
Checking the call list..............................41
Basic settings....................................... 42
Restarting the Konftel 300IP................. 44
Checking status .................................... 45
IP, SIP, URI and IP telephony 46
Technical specifications 48
Service and guarantee 50

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GENERAL
The Konftel 300IP is a conference phone for IP telephony offering a host of innovative
features:
• OmniSound®HD audio technology
• IP telephony for exible and affordable telephony
• Option of using two accounts simultaneously
• Conference feature for automatic multi-party dialling.
• Management of lines during a call (dialling new parties, creating a multi-party call,
splitting a multi-party call)
• Recorder capability
• Web interface for simple management of contacts, conference groups and settings
• Extra microphone connection for wider reception (option)
• Connection for wireless headset or PA system (option)
• Future-proof, can be upgraded with smart functions.
• Two-year guarantee.
The Konftel 300IP is a future-proof product that is constantly evolving with smart new
features.
MAINTENANCE
Clean the equipment with a soft, dry cloth. Never use liquids.
CONNECTIONS
Please refer to the “Konftel 300IP Installation Guide” for instructions on how to con-
nect and register your conference phone.
DESCRIPTION

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DESCRIPTION
SD memory card
port
Expansion micro-
phone port
Display screenSpeaker Microphone Keypad LEDs
Power supply port
Security lock port
AUX port
Network cable port
Expansion microphone port
LEDs
Flashing blue Incoming call
Steady blue light Call in progress
Flashing red Hold, microphone and
speaker turned off
Steady red light Mute, microphone turned off

4
(blank) . - 1
G H I 4
P Q R S 7
D E F É È 3
M N O Ö Ø Ñ 6
W X Y Z 9
A B C Å Ä Á À 2
J K L 5
T U V Ü Ú 8
0
KEYPAD
Writing text
Each button contains letters and characters - more than those shown on the button (see
illustration below). Press the same button repeatedly to change to another character. If
there are two letters under the same button that you want to enter one after the other, you
need to pause slightly before entering the second letter.
Press to delete the last character you entered.
DESCRIPTION
Line selection
Alphanumerical buttons
Hold down a button for 2 seconds
to open the phonebook
OK
Yes/confirm choice
Conference
Automatic dialling of confe-
rence groups
One press of this button will
always connect all parties to a
conference call
Answer/connect calls and Flash
During a call: Press to call a
new person
Hang up/end call
Menu
Settings
Navigation in menus
Display of call list
No/end/back
Start/stop record-
ing
Increase volume
Decrease volume
Mute, the caller
cannot hear you
Hold, puts a call
on hold
Navigation in menus
Display of call list

5
DESCRIPTION
DISPLAY SCREEN
On Hook
Press to display this screen.
Off Hook
Press to display this screen.
Line status:
Line free (Before account name – telephone not registered)
Line connected (Before account name – telephone registered)
Line on hold (“HOLD” displayed on the screen – all calls on hold)
Line (called party) busy
Own line put on hold by other party
Recording call
Secure connection
Information text displays one of the following:
• Number or name of each phone line
(The name will be displayed if a number is in the phone book)
• Explanation of what you should do (For example ENTER NUMBER)
• Status (For example HOLD when you place all calls on hold)
Date
Time
Display text (can be changed)
Registered
Not registered
Account name (can be changed)
Call duration
Time
Information text (see below)
Phone lines (L1–L4)
Line status (see below)
Secure connection (see page 10)

66
Line menu
Press to switch to and from this menu.
Menu
Press to switch to and from a menu.
NAVIGATION AND SELECTION IN MENUS
Press .
Select the option you want from the menu using the arrow buttons.
Confirm by pressing OK to select the marked option.
Cancel the setting or go back one level in the menu by pressing .
Quit the menu by pressing again.
Note that after you have made changes to a setting, you must press OK to activate the
setting.
It is possible to open a menu option directly by pressing the number button that cor-
responds to the position of the option in the menu (e.g. 2 to open PHONE BOOK and
then 3 to select EDIT CONTACT).
DESCRIPTION
Current menu
Submenu
Marked option – open by pressing OK button
Scrolling list
(indication of where the marked option is in the list or menu)
List of setting options:
Existing settings
Marked option – select by pressing OK button
List of names:
Marked name – select by pressing OK button
Line/number/name
New line (two lines if two accounts are registered)
Option for creating or splitting conference calls

7 7
DESCRIPTION
Writing style in instructions
In the instructions, > SETTINGS (6) means you should:
Press .
Mark the SETTINGS option using the arrow buttons and confirm by pressing OK to
open the menu (or press button number 6).
Correspondingly, Phone book > Conference Guide in the web interface means you should
select Menu Phone book and the Conference Guide tab.
Menu tree
The simplest way to make settings and edit contacts is using a PC and the Konftel
300IP web interface (see page 34).
12345678
CONF GUIDE
BASIC
SETTINGS
SETTINGS SYSTEM STATUSRECORDING
DEFAULT
PROFILE 1
PROFILE 2
PROFILE 3
PROFILE 4
PROFILES PHONE BOOK EXT. PHONE BOOK
SEARCH
CONTACT
ADD
CONTACT
EDIT
CONTACT
ERASE
CONTACT
ERASE
ALL
STATUS
SEARCH
GROUP
ADD
GROUP
EDIT
GROUP
ERASE
GROUP
ERASE
ALL
STATUS
PLAYBACK
FILE
RENAME
FILE
ERASE
FILE
ERASE
ALL
SETTINGS
STATUS
BASIC
ADVANCED
RESTART
REBOOT
FACTORY
RESET
ACCOUNTS
NETWORK
NAT
TRAVERSAL
MEDIA
TIME
DEVICE
ACCOUNTS
LANGUAGE
KEY TONE
RING LEVEL
EQUALIZER
AUX PORT
PA
TIME
FORMAT
SCREEN
TEXT
DEFAULT

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ANSWERING CALLS
A ring tone is heard and the blue LEDs start ashing.
Press to answer.
The LEDs show a steady blue light.
ANSWERING CALLS ON HOLD
If a call is made to the conference phone during another call, you will hear a double tone,
INCOMING CALL will be displayed on the screen and the blue LEDs start ashing.
Press to answer.
The original call will automatically be put on hold.
Press the (Conference) button to connect the calls.
Press to end the new call and to reconnect the original call.
Use the line mode (See page 13) to switch between the calls.
MAKING CALLS
See “MANAGING PHONE LINES” on page 12 about selecting an account before dialling.
Dial the number.
Press .
The number is called and the LEDs show a steady blue light. The duration of the call is shown on
the display screen.
Or:
Press .
Dial the number and press OK to confirm.
The number is called and the LEDs show a steady blue light. The duration of the call is shown on
the display screen.
REDIALLING
Press an arrow button.
The last number that you dialled appears on the display screen.
Use the arrow buttons to scroll through the call list.
Press .
The number you have selected is dialled.
You can delete the call list by scrolling to the end of the list and pressing OK when the
question “CLEAR LIST?” appears.
ANSWERING AND MAKING CALLS

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CALLING FROM THE PHONEBOOK
Please turn to page 17 for instructions on adding and updating contacts in the phone-
book.
Press and hold down a number button for two seconds.
The phonebook appears on the display screen. The pre-programmed names appear in alphabetical
order, starting with the number button’s first letter.
Use the arrow buttons to mark the name in the phonebook.
Press .
The number you have selected is dialled.
Konftel 300IP also supports an external phonebook in the form of a catalog server
(LDAP server). Read more on page 19.
ANSWERING AND MAKING CALLS

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ADJUSTING THE SPEAKER VOLUME
Adjust the speaker volume using the buttons and .
PLACING CALLS ON TEMPORARY HOLD
Mute
Press to turn off the microphone.
The LEDs change from blue to red. The other party cannot hear what you are saying.
Press to reconnect the call.
Hold
Press to put the call on hold.
The LEDs change from blue to flashing red. Both the microphone and the speaker are turned off
and the call is on hold.
Press to reconnect the call.
ENDING CALLS
End the call by pressing .
SECURE CONNECTION
The Konftel 300IP supports secure data connections between devices (authentication and
encryption). This feature must be activated by the administrator.
You know the feature is activated if you see a closed padlock in the lower right-hand
corner of the display screen when the Konftel 300IP has a secure connection to the other
phone. If the phone or PBX you are calling does not support secure connections, you will
see an open padlock on the screen. See the illustration on page 5.
DURING A CALL

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Turn to “MANAGING PHONE LINES” on the next page for instructions on putting an
individual on hold during a multi-party call and other more advanced features.
ADDING ANOTHER PARTY TO A CALL
If there are free lines, new parties can be added, regardless of whether you have used
the (Conference) button or if you are making a normal call.
Press during the call to get a new dialling tone.
Calls in progress are put on hold.
Dial the new number.
You can also press an arrow button to use the call list or use the menu to access
the phonebook.
Press the (Conference ) button to merge all lines into a multi-party call.
MAKING CONFERENCE GROUP CALLS
See “CONFERENCE GUIDE” on page 21 to create and edit conference groups.
Press the (Conference) button.
Select the conference group you want to call and press OK to confirm.
The Konftel 300IP dials all the contacts in the group.
The box in front of a person’s name fills as soon as that person answers.
MAKING MULTI-PARTY CALLS

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SELECTING ACCOUNT WHEN DIALLING
If you have more than one account registered in your Konftel 300IP, you can use the line
mode to select the account that you want to use for the new call.
Making a new call
Press .
The line menu with the name of your accounts is displayed.
Select the account you wish to use for the new call and press OK or .
Dial the number and press OK to confirm.
Adding a party
In the same way, a party can be added and an account selected for that party during a
call.
Press .
The line menu with the name of your accounts (NEW:Xxx) and lines that are already busy will be
displayed.
Select the account you wish to use for the new call and press OK or .
Other calls are put on hold.
Dial the new number.
Press the (Conference ) button to merge all lines into a multi-party call.
MANAGING PHONE LINES

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SWITCHING BETWEEN LINES DURING MULTI-PARTY CALLS
Talking privately with one individual
Press .
All lines are put on hold.
Alternatively, you can press after opening the line menu or you can select SPLIT
CONFERENCE from the line menu to put the lines on hold.
Press .
The line menu is displayed.
Mark a party in the line menu and press OK or .
The party is reconnected to the call.
Switching to another caller
This assumes that you are talking with just one individual as described above.
Mark another party in the line menu and press .
The first party is put on hold and the other is connected to the call.
Talking to several parties
This assumes that you are talking with just one individual as described above.
Mark another party in the line menu and press OK.
Both the first and the second party are connected to the call.
Talking to all parties
Press (Conference).
All parties are connected to the call.
 An alternative way to connect all lines to the call is to select MAKE CONFERENCE in
the line menu.
MANAGING PHONE LINES

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CUTTING A LINE
Individual lines can be cut out of a multi-party call.
Press .
The line menu is displayed.
Mark the line you want to cut and press .
TRANSFERRING CALLS
If you wish to transfer a call to another telephone.
Select > TRANSFER.
Dial the number and press OK to confirm.
The call is transferred to the other telephone.
NB. Some PBXs do not support this option.
MANAGING PHONE LINES

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The Konftel 300IP gives you the option of using a password to protect contact information
in the phonebook and conference guide. All contacts entered by default can be accessed
by all users and cannot be password protected. All contacts entered by Admin are also
displayed in default mode.
To enter personal contacts, conference groups and settings that are inaccessible to other
users, select user profile and enter the PIN code for the profile. The four personal user
profiles each hold up to 1000 contacts and 20 conference groups.
Settings that are unique for each profile are:
• Standard account (If two accounts are registered)
• Language
• Ringtone level
• Keypad tone
• Time format
• Equalizer
• Display text
Contacts and other settings are managed in the same way if you log in with a user profile,
except that the changes you make do not affect other users.
Note the user profile name and PIN code can only be changed via the web interface.
Admin is able to change all user profile names and PIN codes.
USING A USER PROFILE
Select > PROFILES (1).
Mark the profile you want and press OK.
Enter the PIN code for the profile.
The default code is 0000.
Logging out of the profile
Select > PROFILES (1).
Press OK with the LOGOUT option marked.
PROFILES

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CHANGING THE PROFILE NAME AND PASSWORD
Log in to Konftel 300IP, see pages 34–35.
Select Settings > Basic.
Click on the Edit button under the heading Profiles.
Enter a name and a new PIN code.
Click on Set and save your settings by clicking on Save.
Make a note of the name and PIN code and keep them in a safe place. The adminis-
trator is able to reset the settings.
PROFILES

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The Konftel 300IP’s phonebook can hold up to 1000 numbers in each user profile. See
page 8 for making calls via the phonebook.
Please turn to page 4 for instructions on using the keypad to enter text.
SEARCHING FOR CONTACTS
The simplest way to search for a contact in the address book is to hold down an
alphanumeric button for two seconds (see page 8). You can also search for a contact
via the PHONEBOOK menu.
Select > PHONE BOOK > SEARCH CONTACT.
Mark the contact you want.
You can use the arrow buttons to press an alphanumeric button to jump to the first
name that starts with that letter in the list.
Press OK or to dial the selected contact, to return to the PHONEBOOK menu or
to exit the menu.
ADDING CONTACTS
Select > PHONE BOOK > ADD CONTACT.
Enter the name of the contact and press OK to confirm.
 Write the number and press OK to confirm.
Press OK to add another contact or to exit the menu.
EDITING CONTACTS
Select > PHONE BOOK > EDIT CONTACT.
Mark the contact you want to change. Press OK to confirm.
Make the change and press OK to confirm.
Delete a number or a letter in a name by pressing . If you want to cancel the
change you are making and leave the name or number as they were, press until the
PHONEBOOK menu appears.
PHONEBOOK

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DELETING CONTACTS
Select > PHONE BOOK > ERASE CONTACT (2,4).
Mark the contact you want to delete and press OK.
Confirm that you really want to delete the contact by pressing OK or cancel the dele-
tion of a contact by pressing .
DELETING ALL CONFERENCE GROUPS
Select > PHONE BOOK > ERASE ALL (2,5).
Confirm that you really want to delete all contacts by pressing OK or cancel the dele-
tion of a contact by pressing .
DISPLAYING PHONEBOOK STATUS
Select > PHONE BOOK > STATUS (2,6).
The display screen indicates the number of contacts already stored plus how many more contacts
can be added.
PHONEBOOK