Konica Minolta bizhub C360 Series User manual

SERVICE MANUAL
2009.07
Ver. 1.0
FIELD SERVICE

FIELD SERVICE TOTAL CONTENTS
SAFETY AND IMPORTANT WARNING ITEMS ..............................................................S-1
IMPORTANT NOTICE .....................................................................................................S-1
DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION ..............................S-1
SAFETY WARNINGS ......................................................................................................S-2
WARNING INDICATIONS ON THE MACHINE .............................................................S-18
MEASURES TO TAKE IN CASE OF AN ACCIDENT ....................................................S-20
Composition of the service manual ................................................................................. C-1
Notation of the service manual ....................................................................................... C-2
bizhub C360/C280/C220 Main body
OUTLINE ........................................................................................................................1
MAINTENANCE............................................................................................................13
ADJUSTMENT/SETTING ...........................................................................................165
TROUBLESHOOTING ................................................................................................525
APPENDIX..................................................................................................................741
i-Option LK-101 v2/102/103 v2/105
OUTLINE ........................................................................................................................1
ADJUSTMENT/SETTING ...............................................................................................3
TROUBLESHOOTING ..................................................................................................21
DF-617/SP-501
OUTLINE ........................................................................................................................1
MAINTENANCE..............................................................................................................5
ADJUSTMENT/SETTING .............................................................................................37
PC-107/PC-207
OUTLINE ........................................................................................................................1
MAINTENANCE..............................................................................................................3
ADJUSTMENT/SETTING .............................................................................................19
PC-408
OUTLINE ........................................................................................................................1
MAINTENANCE..............................................................................................................3
ADJUSTMENT/SETTING .............................................................................................29
JS-505
OUTLINE ........................................................................................................................1
MAINTENANCE..............................................................................................................3

ii
F
OUTLINE ........................................................................................................................ 1
MAINTENANCE ............................................................................................................. 5
PK-517
OUTLINE ........................................................................................................................ 1
MAINTENANCE ............................................................................................................. 3
ADJUSTMENT/SETTING............................................................................................... 7
SD-509
OUTLINE ........................................................................................................................ 1
MAINTENANCE ............................................................................................................. 3
ADJUSTMENT/SETTING............................................................................................. 21
JS-603
OUTLINE ........................................................................................................................ 1
MAINTENANCE ............................................................................................................. 3
FS-529
OUTLINE ........................................................................................................................ 1
MAINTENANCE ............................................................................................................. 3

SERVICE MANUAL
2009.07
Ver. 1.0
FIELD SERVICE

ADJUSTMENT / SETTING
TROUBLESHOOTING
APPENDIX
Field Service Ver. 1.0 Jul. 2009
i
CONTENTS
bizhub C360/C280/C220 Main body
OUTLINE
1. SYSTEM CONFIGURATION................................................................................... 1
2. PRODUCT SPECIFICATIONS ................................................................................ 3
2.1 Type ...................................................................................................................... 3
2.2 Functions .............................................................................................................. 4
2.3 Paper .................................................................................................................... 6
2.4 Materials ............................................................................................................... 7
2.5 Print volume.......................................................................................................... 8
2.6 Machine specifications.......................................................................................... 9
2.7 Operating environment ......................................................................................... 9
2.8 Print functions ....................................................................................................... 9
2.9 Scan functions .................................................................................................... 12
MAINTENANCE
3. PERIODICAL MIANTENANCE ITEMS ................................................................. 13
3.1 Concept of periodical maintenance .................................................................... 13
3.1.1 Main body ................................................................................................... 13
3.1.2 DF-617 ........................................................................................................ 14
3.1.3 PC-107/207/408.......................................................................................... 15
3.1.4 JS-505......................................................................................................... 15
3.1.5 JS-603/FS-527/SD-509/PK-517.................................................................. 15
3.1.6 FS-529 ........................................................................................................ 16
3.2 Periodical replacement parts list......................................................................... 17
3.2.1 Main body ................................................................................................... 17
3.2.2 Option ......................................................................................................... 18
3.3 Periodical cleaning parts list ............................................................................... 19
3.3.1 Main body ................................................................................................... 19
3.3.2 Option ......................................................................................................... 19
3.4 Concept of parts life............................................................................................ 20
3.4.1 Life value of consumables and parts........................................................... 20
3.4.2 Conditions for life specifications values....................................................... 22
3.4.3 Control causing inhibited pr inting f or one par t when an in hibited-printing
event occurs in another part........................................................................ 22
4. PERIODICAL MAINTENANCE PROCEDURE ..................................................... 23
4.1 Housing section .................................................................................................. 23

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4.1.1 Re 23
4.2 Photo conductor section..................................................................................... 24
4.2.1 Replacing the drum unit.............................................................................. 24
4.3 Charging section ................................................................................................ 27
4.3.1 Cleaning of the electrostatic charger wire................................................... 27
4.4 Developing section ............................................................................................. 28
4.4.1 Replacing the developing unit..................................................................... 28
4.5 Toner supply section........................................................................................... 29
4.5.1 Replacing the toner cartridge ..................................................................... 29
4.6 1st transfer section ............................................................................................. 31
4.6.1 Cleaning of the image transfer entrance guide........................................... 31
4.6.2 Cleaning of the IDC registration sensor/MK,YC ......................................... 31
4.6.3 Replacing the transfer belt unit ................................................................... 32
4.7 2nd transfer/separation section .......................................................................... 34
4.7.1 Replacing the transfer roller unit................................................................. 34
4.8 Toner collection section ...................................................................................... 35
4.8.1 Replacing the waste toner box.................................................................... 35
4.8.2 Cleaning of the area around the waste toner collecting port ...................... 36
4.9 Paper feed section.............................................................................................. 37
4.9.1 Replacing the tray 1 feed roller/tray 1 pick-up roller.................................... 37
4.9.2 Replacing the tray 1 separation roller assy................................................. 39
4.9.3 Replacing the tray 2 feed roller/tray 2 pick-up roller.................................... 41
4.9.4 Replacing the tray 2 separation roller assy................................................. 41
4.9.5 Replacing the manual bypass tray feed roller............................................. 41
4.9.6 Replacing the manual bypass tray separation roller assy........................... 43
4.10 Registration section............................................................................................ 45
4.10.1 Cleaning of the timing roller ........................................................................ 45
4.11 Fusing section .................................................................................................... 45
4.11.1 Replacing the fusing unit ............................................................................ 45
4.12 Duplex section.................................................................................................... 47
4.12.1 Cleaning of the duplex transport rollers ...................................................... 47
5. OTHER MAINTENANCE ITEMS .......................................................................... 48
5.1 Disassembly/adjustment prohibited items .......................................................... 48
5.1.1 CCD unit ..................................................................................................... 48
5.1.2 PH unit ........................................................................................................ 48
5.1.3 Fusing unit .................................................................................................. 48
5.2 Notes when transporting the machine................................................................ 49
5.2.1 Protective materials .................................................................................... 49

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5.3 Disassembly/reassembly parts list...................................................................... 50
5.4 Cleaning parts list............................................................................................... 52
5.5 Disassembly/reassembly procedure................................................................... 53
5.5.1 Front door.................................................................................................... 53
5.5.2 Left cover .................................................................................................... 53
5.5.3 Exit tray ....................................................................................................... 54
5.5.4 Rear right cover........................................................................................... 54
5.5.5 Upper right cover......................................................................................... 54
5.5.6 Upper rear cover ......................................................................................... 55
5.5.7 Lower rear cover/1 ...................................................................................... 55
5.5.8 Lower rear cover/2 ...................................................................................... 55
5.5.9 Scanner rear cover...................................................................................... 56
5.5.10 Scanner right cover..................................................................................... 56
5.5.11 Scanner right front cover............................................................................. 57
5.5.12 USB interface cover .................................................................................... 57
5.5.13 Scanner left front cover ............................................................................... 57
5.5.14 Scanner upper front cover........................................................................... 58
5.5.15 Scanner left cover ....................................................................................... 58
5.5.16 Scanner upper rear cover ........................................................................... 58
5.5.17 Scanner front cover..................................................................................... 59
5.5.18 Slit glass cover ............................................................................................ 60
5.5.19 Original glass .............................................................................................. 60
5.5.20 Control panel assy ...................................................................................... 61
5.5.21 Tray 1 .......................................................................................................... 61
5.5.22 Tray 2 .......................................................................................................... 62
5.5.23 Front side relay board cover........................................................................ 63
5.5.24 Front cover .................................................................................................. 63
5.5.25 Tray 1 paper feed unit.................................................................................. 64
5.5.26 Tray 2 paper feed unit.................................................................................. 65
5.5.27 PH unit ........................................................................................................ 67
5.5.28 CCD board unit ........................................................................................... 70
5.5.29 Exposure unit .............................................................................................. 71
5.5.30 Sub hopper assy ......................................................................................... 73
5.5.31 Right door assy ........................................................................................... 74
5.5.32 Manual bypass tray unit .............................................................................. 76
5.5.33 Regist unit ................................................................................................... 79
5.5.34 Conveyance unit.......................................................................................... 80
5 5 35 Hard disk drive (HDD) ................................ 81

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5.5.36 How to open PWB box................................................................................ 82
5.5.37 Main drive unit ............................................................................................ 84
5.5.38 Fusing drive unit ......................................................................................... 88
5.5.39 Hopper drive unit (C/K, Y/M)....................................................................... 90
5.5.40 Scanner relay board (REYB/SCAN) ........................................................... 91
5.5.41 Inverter board (INVB).................................................................................. 91
5.5.42 Machine condition monitor board (MCMB) ................................................. 93
5.5.43 Front side relay board (FREYB).................................................................. 93
5.5.44 DC power supply (DCPU)........................................................................... 94
5.5.45 PH relay board (PHREYB).......................................................................... 95
5.5.46 Printer control board (PRCB)...................................................................... 96
5.5.47 Service EEPROM board (SVERB) ............................................................. 97
5.5.48 MFP board (MFPB)..................................................................................... 99
5.5.49 High voltage unit (HV)............................................................................... 102
5.5.50 SODIMM (DIMM)...................................................................................... 103
5.5.51 NVRAM board (NRB)................................................................................ 104
5.5.52 Paper feed tray 1 paper FD sensor board (PSDB/1) ................................ 104
5.5.53 Paper feed tray 2 paper FD sensor board (PSDB/2) ................................ 105
5.5.54 Paper feed tray 1 LED board, Paper feed tray 2 LED board (LEDB1, LEDB2)
.................................................................................................................. 106
5.5.55 Scanner motor (M201).............................................................................. 107
5.5.56 Duplex transport motor (M5)..................................................................... 110
5.5.57 Toner supply motor/YM, CK (M8, M9) ...................................................... 112
5.5.58 Transport motor (M1) ................................................................................ 113
5.5.59 Color PC motor (M2)................................................................................. 114
5.5.60 Fusing motor (M3) .................................................................................... 114
5.5.61 Switchback motor (M4) ............................................................................. 115
5.5.62 Fusing pressure roller retraction motor (M11) .......................................... 115
5.5.63 Toner cartridge motor/YM (M6)................................................................. 116
5.5.64 Toner cartridge motor/CK (M7) ................................................................. 116
5.5.65 Color dev. unit engaged motor (M10) ....................................................... 118
5.5.66 Paper feed tray 1 lift-up motor (M12) ........................................................ 119
5.5.67 Paper feed tray 2 lift-up motor (M13) ........................................................ 121
5.5.68 Transfer belt cleaner cooling fan motor (FM6) .......................................... 121
5.5.69 Paper feed tray 1 paper feed clutch (CL3) ................................................ 123
5.5.70 Paper feed tray 2 vertical transport clutch (CL2) ...................................... 124
5.5.71 Paper feed tray 2 paper feed clutch (CL1) ................................................ 124
5.5.72 Manual paper feed clutch (CL7)................................................................ 125

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5.5.73 Developing clutch/K (CL6) ........................................................................ 126
5.5.74 Registration roller clutch (CL4).................................................................. 127
5.5.75 IDC registration sensor shutter solenoid (SD2)......................................... 128
5.5.76 IDC registration sensor/MK, YC (IDCS/MK, YC) assy .............................. 129
5.5.77 PH window cleaning pad........................................................................... 130
5.5.78 Scanner drive cable .................................................................................. 131
5.6 Cleaning procedure .......................................................................................... 137
5.6.1 Transfer belt unit........................................................................................ 137
5.6.2 PH window ................................................................................................ 137
5.6.3 Tray 1 feed roller, tray 1 pick-up roller, tray 1 separation roller .................. 138
5.6.4 Tray 2 feed roller, tray 2 pick-up roller, tray 2 separation roller .................. 139
5.6.5 Tray 2 transport roller ................................................................................ 140
5.6.6 Manual bypass tray feed roller .................................................................. 140
5.6.7 Manual bypass tray separation roller ........................................................ 141
5.6.8 Original glass ............................................................................................ 141
5.6.9 Scanner rails ............................................................................................. 142
5.6.10 Mirrors (1st/2nd/3rd) ................................................................................. 143
5.6.11 Lens .......................................................................................................... 143
5.6.12 CCD sensor .............................................................................................. 144
6. SERVICE TOOL.................................................................................................. 145
6.1 Service material list .......................................................................................... 145
6.2 CE tool list......................................................................................................... 145
7. FIRMWARE REWRITING ................................................................................... 146
7.1 Outline .............................................................................................................. 146
7.2 USB memory .................................................................................................... 146
7.2.1 Preparation ............................................................................................... 146
7.2.2 Procedure ................................................................................................. 146
7.2.3 Action when data transfer fails .................................................................. 149
7.3 Updating the firmware with the Internet ISW .................................................... 150
7.3.1 Outline....................................................................................................... 150
7.3.2 Service environment ................................................................................. 150
7.3.3 Preparations for firmware rewriting ........................................................... 150
7.3.4 Firmware rewriting from the control panel................................................. 153
7.3.5 Firmware rewriting from the CS Remote Care .......................................... 155
7.3.6 Error code list for the Internet ISW............................................................ 156
8. COMMERCIALLY AVAILABLE PARTS................................................................ 159
8.1 Installing the key counter .................................................................................. 159
8.1.1 Configuration............................................................................................. 159

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OUTLINEMAINTENANCEADJUSTMENT / SETTING
TROUBLESHOOTING
APPENDIX
Field Service Ver. 1.0 Jul. 2009
........................................... 159
8.2 Installing the original size detection 2 sensor (PS205)..................................... 162
8.2.1 Procedure ................................................................................................. 162
ADJUSTMENT/SETTING
9. HOW TO USE THE ADJUSTMENT/SETTING SECTION .................................. 165
10. UTILITY............................................................................................................... 166
10.1 List of utility mode............................................................................................. 166
10.2 Starting/Exiting ................................................................................................. 179
10.2.1 Starting procedure .................................................................................... 179
10.2.2 Exiting procedure...................................................................................... 179
10.3 Touch Panel Adjustment................................................................................... 180
10.4 One-Touch User Box Registration .................................................................... 181
10.4.1 Create One-Touch destination-Address Book (Public)/(Personal)............ 181
10.4.2 Create One-Touch destination-Group....................................................... 182
10.4.3 Create One-Touch destination-E-mail Settings......................................... 183
10.4.4 Create User Box ....................................................................................... 183
10.4.5 Create User Box-Public/Personal User Box.............................................. 183
10.4.6 Create User Box-Bulletin Board User Box ................................................ 184
10.4.7 Create User Box-Relay User Box ............................................................. 184
10.4.8 Limiting Access to Destinations ................................................................ 185
10.4.9 Limiting Access to Destinations-Apply Levels/Groups to Destinations ..... 185
10.5 User Settings.................................................................................................... 186
10.5.1 System Settings-Language Selection....................................................... 186
10.5.2 System Settings-Measurement Unit Settings ........................................... 186
10.5.3 System Settings-Paper Tray Settings........................................................ 186
10.5.4 System Settings-Auto Color Level Adjust. ................................................ 187
10.5.5 System Settings-Power Save Settings...................................................... 187
10.5.6 System Settings-Output Settings.............................................................. 188
10.5.7 System Settings-AE Level Adjustment ..................................................... 189
10.5.8 System Settings-Auto Paper Select for Small Original ............................. 189
10.5.9 System Settings-Blank Page Print Settings .............................................. 189
10.5.10 System Settings-Page Number Print Position .......................................... 190
10.5.11 System Settings-Select Keyboard ............................................................ 190
10.5.12 Custom Display Settings-Copier Settings ................................................. 191
10.5.13 Custom Display Settings-Scan/Fax Settings ............................................ 192
10.5.14 Custom Display Settings-User Box Settings............................................. 193
10.5.15 Custom Display Settings-Copy Screen..................................................... 194

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10.5.16 .. 194
10.5.17 Custom Display Settings-Color Selection Settings ................................... 194
10.5.18 Custom Display Settings-Left Panel Display Default................................. 195
10.5.19 Custom Display Settings-Search Option Settings..................................... 195
10.5.20 Copier Settings-Auto Booklet ON when Fold & Staple ............................. 195
10.5.21 Copier Settings-Auto Zoom for Combine/Booklet ..................................... 195
10.5.22 Copier Settings-Auto Sort/Group Selection .............................................. 196
10.5.23 Copier Settings-Default Copy Settings...................................................... 196
10.5.24 Copier Settings-Default Enlarge Display Settings..................................... 197
10.5.25 Copier Settings-When AMS Direction is Incorrect .................................... 197
10.5.26 Copier Settings-Separate Scan Output Method........................................ 197
10.5.27 Copier Settings-Enlargement Rotation ..................................................... 198
10.5.28 Copier Settings-Auto Zoom (Platen) ......................................................... 198
10.5.29 Copier Settings-Auto Zoom (ADF) ............................................................ 198
10.5.30 Copier Settings-Specify Default Tray when APS Off................................. 198
10.5.31 Copier Settings-Select Tray for Insert Sheet ............................................. 199
10.5.32 Copier Settings-Print Jobs During Copy Operation................................... 199
10.5.33 Copier Settings-Automatic Image Rotation ............................................... 199
10.5.34 Copier Settings-Finishing Program ........................................................... 199
10.5.35 Copier Settings-Card Shot Settings .......................................................... 200
10.5.36 Scan/Fax Settings-JPEG Compression Level........................................... 200
10.5.37 Scan/Fax Settings-Black Compression Level............................................ 200
10.5.38 Scan/Fax Settings-TWAIN Lock Time....................................................... 201
10.5.39 Scan/Fax Settings-Default Scan/Fax Settings........................................... 201
10.5.40 Scan/Fax Settings-Default Enlarge Display Settings ................................ 202
10.5.41 Scan/Fax Settings-Compact PDF/XPS Compression Level ..................... 202
10.5.42 Scan/Fax Settings-Color TIFF Type .......................................................... 202
10.5.43 Scan/Fax Settings-OCR Operation Setting............................................... 203
10.5.44 Scan/Fax Settings-Graphic Outlining ........................................................ 203
10.5.45 Printer Settings-Basic Settings ................................................................. 203
10.5.46 Printer Settings-Paper Setting................................................................... 205
10.5.47 Printer Settings-PCL Settings ................................................................... 207
10.5.48 Printer Settings-PS Setting ....................................................................... 208
10.5.49 Printer Settings-XPS Settings ................................................................... 209
10.5.50 Printer Settings-Print Reports ................................................................... 210
10.5.51 Printer Settings-TIFF Image Paper Setting............................................... 210
10.5.52 Change Password..................................................................................... 211

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10.5.53 Change E-mail Address............................................................................ 211
10.5.54 Change Icon ............................................................................................. 211
10.5.55 Register Authentication Settings............................................................... 212
10.5.56 Registered Application Setting-Default Application Selection................... 212
10.5.57 Cellular Phone/PDA Setting-Link File Error Notification ........................... 212
10.5.58 Cellular Phone/PDA Setting-Proxy Server Use ........................................ 212
10.5.59 Cellular Phone/PDA Setting-Print Settings ............................................... 212
10.6 Administrator Settings ...................................................................................... 213
10.6.1 System Settings-Power Save Settings...................................................... 213
10.6.2 System Settings-Output Settings.............................................................. 214
10.6.3 System Settings-Date/Time Settings ........................................................ 215
10.6.4 System Settings-Daylight Saving Time..................................................... 215
10.6.5 System Settings-Weekly Timer Settings................................................... 216
10.6.6 System Settings-Restrict User Access ..................................................... 217
10.6.7 System Settings-Expert Adjustment ......................................................... 219
10.6.8 System Settings-List/Counter ................................................................... 246
10.6.9 System Settings-Reset Settings ............................................................... 247
10.6.10 System Settings-User Box Settings.......................................................... 249
10.6.11 System Settings-Standard Size Setting.................................................... 251
10.6.12 System Settings-Stamp Settings .............................................................. 252
10.6.13 System Settings-Blank Page Print Settings.............................................. 252
10.6.14 System Settings-Application Key Settings ................................................ 252
10.6.15 System Settings-Skip Job Operation Settings .......................................... 253
10.6.16 System Settings-Default Bypass Paper Type Setting ............................... 253
10.6.17 System Settings-Page Number Print Position .......................................... 253
10.6.18 System Settings-Advanced Preview Setting............................................. 253
10.6.19 Administrator/Machine Settings-Administrator Registration...................... 253
10.6.20 Administrator/Machine Settings-Input Machine Address .......................... 254
10.6.21 One-Touch/User Box Registration-Create One-Touch Destination........... 254
10.6.22 One-Touch/User Box Registration-Create User Box................................. 256
10.6.23 One-Touch/User Box Registration-One-Touch/User Box Registration List 257
10.6.24 One-Touch/User Box Registration-Maximum Number of User Boxes ...... 258
10.6.25 User Authentication/Account Track-General Settings ............................... 258
10.6.26 User Authentication/Account Track-User Authentication Setting .............. 261
10.6.27 User Authentication/Account Track-Account Track Setting ....................... 263
10.6.28 User Authentication/Account Track-Print without Authentication .............. 263
10.6.29 User Authentication/Account Track-Print Counter List .............................. 264

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10.6.30 User Authentication/Account Track-External Server Settings ................... 264
10.6.31 User Authentication/Account Track-Limiting Access to Destinations ........ 264
10.6.32 User Authentication/Account Track-Authentication Device Settings.......... 265
10.6.33 User Authentication/Account Track-Auth/Acct Track Common Setting...... 266
10.6.34 User Authentication/Account Track-Scan to Home Settings ..................... 266
10.6.35 User Authentication/Account Track-Scan to Authorized Folder Settings... 267
10.6.36 Network Settings-TCP/IP Settings ............................................................ 267
10.6.37 Network Setting-NetWare Settings ........................................................... 273
10.6.38 Network Settings-http Server Settings ...................................................... 276
10.6.39 Network Settings-FTP Settings................................................................. 278
10.6.40 Network Settings-SMB Setting.................................................................. 279
10.6.41 Network Settings-LDAP Settings .............................................................. 281
10.6.42 Network Settings-E-mail Settings ............................................................. 286
10.6.43 Network Settings-SNMP Setting ............................................................... 293
10.6.44 Network Settings-AppleTalk Settings ........................................................ 297
10.6.45 Network Settings-Bonjour Setting ............................................................. 297
10.6.46 Network Settings-TCP Socket Settings..................................................... 298
10.6.47 Network Settings-Network Fax Setting ..................................................... 299
10.6.48 Network Settings-WebDAV Settings ......................................................... 300
10.6.49 Network Settings-Web Service Settings ................................................... 302
10.6.50 Network Settings-SSDP Settings.............................................................. 305
10.6.51 Network Settings-Detail Settings .............................................................. 305
10.6.52 Network Settings-IEEE802.1X Authentication Settings ............................ 310
10.6.53 Network Settings-Web Browser Setting .................................................... 310
10.6.54 Network Settings-Bluetooth Setting .......................................................... 311
10.6.55 Copier Settings-Auto Zoom (Platen) ......................................................... 311
10.6.56 Copier Settings-Auto Zoom (ADF) ............................................................ 311
10.6.57 Copier Settings-Specify Default Tray when APS OFF............................... 311
10.6.58 Copier Settings-Select Tray for Insert Sheet ............................................. 311
10.6.59 Copier Settings-Print Jobs During Copy Operation................................... 312
10.6.60 Copier Settings-Automatic Image Rotation ............................................... 312
10.6.61 Copier Settings-Card Shot Settings .......................................................... 312
10.6.62 Printer Settings-USB Timeout................................................................... 313
10.6.63 Printer Settings-Network Timeout ............................................................. 313
10.6.64 Printer Settings-Print XPS Errors.............................................................. 313
10.6.65 Printer Settings-PSWC Direct Print........................................................... 313
10.6.66 Fax Settings .............................................................................................. 314

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10.6.67 Fax Settings-Header Information .............................................................. 314
10.6.68 Fax Settings-Header/Footer Position ........................................................ 314
10.6.69 Fax Settings-Line Parameter Setting ........................................................ 315
10.6.70 Fax Settings-TX/RX Settings .................................................................... 316
10.6.71 Fax Settings-Function Settings................................................................. 318
10.6.72 Fax Settings-PBX Connection Setting ...................................................... 322
10.6.73 Fax Settings-Report Settings.................................................................... 322
10.6.74 Fax Settings-Job Settings List .................................................................. 325
10.6.75 Fax Settings-Multi Lines Settings.............................................................. 326
10.6.76 Fax Settings-Network Fax Settings........................................................... 327
10.6.77 System Connection-OpenAPI Settings..................................................... 330
10.6.78 System Connection-Call Remote Center.................................................. 332
10.6.79 System Connection-Automatic Prefix/Suffix Setting ................................. 332
10.6.80 System Connection-Printer Information.................................................... 332
10.6.81 System Connection-Cellular Phone/PDA Setting ..................................... 332
10.6.82 Security Settings-Administrator Password................................................ 333
10.6.83 Security Settings-User Box Admin. Setting .............................................. 333
10.6.84 Security Settings-Administrator Security Levels ....................................... 334
10.6.85 Security Settings-Security Details ............................................................ 334
10.6.86 Security Settings-Enhanced Security Mode ............................................. 340
10.6.87 Security Settings-HDD Settings................................................................ 341
10.6.88 Security Settings-Function Management Setting...................................... 345
10.6.89 Security Settings-Stamp Settings ............................................................. 346
10.6.90 Security Settings-Image Log Transfer Settings......................................... 347
10.6.91 Security Settings-Driver Password Encryption Setting ............................. 347
10.6.92 License Settings-Get Request Code ........................................................ 348
10.6.93 License Settings-Install License ............................................................... 348
10.6.94 License Settings-List of Enabled Functions.............................................. 348
10.6.95 OpenAPI Authentication Management-Restriction Code Setting ............. 349
10.7 Banner Printing................................................................................................. 349
10.8 My Panel Settings............................................................................................. 350
10.9 Device Information............................................................................................ 350
11. ADJUSTMENT ITEM LIST.................................................................................. 352
12. SERVICE MODE................................................................................................. 354
12.1 List of service mode ......................................................................................... 354
12.2 Starting/Exiting ................................................................................................. 359
12.2.1 Starting procedure .................................................................................... 359
12.3 Date/Time Input mode...................................................................................... 360

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12.4 Mach . 361
12.4.1 Fusing Temperature .................................................................................. 361
12.4.2 Fusing Transport Speed............................................................................ 362
12.4.3 Org. Size Detecting Sensor Adj. ............................................................... 362
12.4.4 Printer Area-Leading Edge Adjustment .................................................... 363
12.4.5 Printer Area-Centering .............................................................................. 364
12.4.6 Printer Area-Leading Edge Adj. (Duplex Side 2)....................................... 365
12.4.7 Printer Area-Centering (Duplex 2nd Side) ................................................ 366
12.4.8 Printer Area-Paper Feed Direction Adj...................................................... 367
12.4.9 Tray Printing Position: Tip.......................................................................... 368
12.4.10 Scan Area ................................................................................................. 369
12.4.11 Scan Area-Image Position: Leading Edge ................................................ 370
12.4.12 Scan Area-Image Position: Side Edge...................................................... 371
12.4.13 Scan Area-Cross Direction Adjustment .................................................... 372
12.4.14 Scan Area-Feed Direction Adjustment...................................................... 373
12.4.15 Printer Resist Loop ................................................................................... 374
12.4.16 Color Registration Adjustment-Cyan, Magenta, Yellow............................. 375
12.4.17 Exhaust fan Stop Delay............................................................................. 376
12.4.18 Skew adjustment-Skew adjustment .......................................................... 376
12.4.19 Skew adjustment-Skew adjustment reset ................................................. 377
12.4.20 Manual Bypass Tray Adjustment............................................................... 378
12.4.21 Lead Edge Erase Adjustment ................................................................... 379
12.4.22 Split Line Prior Detection .......................................................................... 379
12.4.23 Non-Image Area Erase Check .................................................................. 380
12.5 Firmware Version.............................................................................................. 380
12.6 Imaging Process Adjustment ............................................................................ 381
12.6.1 Gradation Adjust ....................................................................................... 381
12.6.2 D Max Density........................................................................................... 382
12.6.3 Background Voltage Margin ...................................................................... 383
12.6.4 Transfer Output Fine Adjustment-Primary transfer adj.............................. 384
12.6.5 Transfer Output Fine Adjustment-Secondary transfer adj. ........................ 385
12.6.6 Stabilizer-Stabilization Only ...................................................................... 385
12.6.7 Stabilizer-Initialize+Image Stabilization..................................................... 386
12.6.8 Thick Paper Density Adjustment ............................................................... 386
12.6.9 Paper separation adjustment .................................................................... 387
12.6.10 TCR Toner Supply..................................................................................... 387
12.6.11 Monochrome Density Adjustment ............................................................. 388
12 6 12 Development AC Voltage Choice ................... 388

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12.7 CS Remote Care .............................................................................................. 389
12.7.1 Outlines..................................................................................................... 389
12.7.2 Setting up the CS Remote Care ............................................................... 389
12.7.3 Software SW setting for CS Remote Care................................................ 394
12.7.4 Setup confirmation.................................................................................... 403
12.7.5 Calling the maintenance ........................................................................... 403
12.7.6 Calling the center from the administrator.................................................. 404
12.7.7 Checking the transmission log.................................................................. 404
12.7.8 Detail on settings ...................................................................................... 404
12.7.9 List of the CS Remote Care error code .................................................... 413
12.7.10 Troubleshooting for CS Remote Care ....................................................... 420
12.7.11 CS Remote Care Operation under Enhanced Security Mode .................. 420
12.8 System 1 .......................................................................................................... 421
12.8.1 Marketing Area ......................................................................................... 421
12.8.2 Tel/Fax Number......................................................................................... 422
12.8.3 Serial Number........................................................................................... 422
12.8.4 No Sleep ................................................................................................... 423
12.8.5 Foolscap Size Setting ............................................................................... 423
12.8.6 Original Size Detection ............................................................................. 423
12.8.7 Install Date................................................................................................ 424
12.8.8 Initialization-Clear All Data........................................................................ 424
12.8.9 Initialization-Clear Individual Data ............................................................ 424
12.8.10 Initialization-System Error Clear ............................................................... 426
12.8.11 Trouble Isolation........................................................................................ 426
12.8.12 Post card transfer table ............................................................................. 427
12.8.13 Change Warm Up time ............................................................................. 427
12.8.14 Machine State LED Setting....................................................................... 429
12.9 System 2 .......................................................................................................... 430
12.9.1 HDD .......................................................................................................... 430
12.9.2 Image Controller Setting ........................................................................... 430
12.9.3 Option Board Status ................................................................................. 431
12.9.4 Consumable Life Reminder ...................................................................... 431
12.9.5 Unit Change.............................................................................................. 432
12.9.6 Software Switch Setting............................................................................ 432
12.9.7 Software Switch Setting-Setting items in the software switch setting ....... 432
12.9.8 Scan Caribration ....................................................................................... 433
12.9.9 LCT Paper Size Setting ............................................................................ 433
12.9.10 Line Mag Setting....................................................................................... 433

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12.9.11 Data Capture............................................................................................. 434
12.9.12 Split Line Detect. Setting-Prior Detection.................................................. 436
12.9.13 Split Line Detect. Setting-Warning Level................................................... 437
12.9.14 Split Line Detect. Setting-Auto Clean Setting............................................ 437
12.9.15 Stamp........................................................................................................ 437
12.9.16 Network Fax Settings ................................................................................ 438
12.9.17 Image Stabilization Setting ....................................................................... 438
12.9.18 User Paper Settings .................................................................................. 439
12.9.19 Coverage Rate Screen.............................................................................. 440
12.9.20 JAM Code Display Setting ........................................................................ 440
12.9.21 BootUp Screen.......................................................................................... 441
12.9.22 Install Data ................................................................................................ 442
12.9.23 Bluetooth Settings ..................................................................................... 442
12.10 Counter............................................................................................................. 443
12.10.1 Common procedure .................................................................................. 443
12.10.2 Life ............................................................................................................ 443
12.10.3 Service Call Counter ................................................................................. 445
12.10.4 Section Service Call.................................................................................. 445
12.10.5 Warning..................................................................................................... 445
12.10.6 Maintenance ............................................................................................. 445
12.10.7 Service Total ............................................................................................. 446
12.10.8 Counter of Each Mode .............................................................................. 446
12.10.9 Service Call History (Data) ....................................................................... 447
12.10.10 ADF Paper Pages ..................................................................................... 447
12.10.11 Paper Jam History..................................................................................... 447
12.10.12 Fax Connection Error ................................................................................ 447
12.10.13 Split Line Counter ..................................................................................... 447
12.10.14 Parts Counter (Fixed)................................................................................ 447
12.10.15 Jam ........................................................................................................... 448
12.10.16 Section JAM .............................................................................................. 448
12.11 List Output ........................................................................................................ 448
12.11.1 Machine Management List....................................................................... 448
12.11.2 Adjustment List ......................................................................................... 448
12.11.3 Parameter List........................................................................................... 448
12.11.4 Service Parameter .................................................................................... 448
12.11.5 Protocol Trace ........................................................................................... 448
12.11.6 Fax Setting List ......................................................................................... 448
12.11.7 Fax Analysis List ....................................................................................... 448

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12.12 State Confirmation............................................................................................ 449
12.12.1 Sensor Check ........................................................................................... 449
12.12.2 Sensor check screens .............................................................................. 450
12.12.3 Sensor check list....................................................................................... 454
12.12.4 Table Number ........................................................................................... 463
12.12.5 Level History1 ........................................................................................... 463
12.12.6 Level History 2 .......................................................................................... 463
12.12.7 Temp. & Humidity...................................................................................... 464
12.12.8 CCD Check............................................................................................... 464
12.12.9 Memory/HDD Adj.-Memory Check ........................................................... 465
12.12.10 Memory/HDD Adj.-Compress / Decompression Check ............................ 465
12.12.11 Memory/HDD Adj.-Memory Bus Check .................................................... 466
12.12.12 Memory/HDD Adj.-DSC Bus Check.......................................................... 466
12.12.13 Memory/HDD Adj.-HDD R/W Check......................................................... 466
12.12.14 Memory/HDD Adj.-HDD Format ............................................................... 467
12.12.15 Memory/HDD State .................................................................................. 467
12.12.16 Color Regist .............................................................................................. 467
12.12.17 Adjustment Data List................................................................................. 468
12.13 Test Mode......................................................................................................... 468
12.13.1 Procedure for test pattern output .............................................................. 468
12.13.2 Gradation Pattern ..................................................................................... 468
12.13.3 Halftone Pattern........................................................................................ 469
12.13.4 Lattice Pattern........................................................................................... 470
12.13.5 Solid Pattern ............................................................................................. 471
12.13.6 Color Sample ............................................................................................ 471
12.13.7 8 Color Solid Pattern................................................................................. 472
12.13.8 CMM pattern ............................................................................................. 472
12.13.9 Running Mode .......................................................................................... 473
12.13.10 Fax Test .................................................................................................... 473
12.14 ADF .................................................................................................................. 474
12.14.1 Original Stop Position ............................................................................... 474
12.14.2 Registration Loop Adj. .............................................................................. 475
12.14.3 Auto Stop Position Adjustment ................................................................. 476
12.14.4 Paper Passage ......................................................................................... 478
12.14.5 Sensor Check ........................................................................................... 479
12.14.6 Original Tray Width.................................................................................... 481
12.14.7 Read Pos Adj ............................................................................................ 482
12.14.8 Feed Zoom ............................................................................................... 484

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......................................... 485
12.14.10 Mixed original Size adjustment ................................................................. 485
12.15 FAX ................................................................................................................... 485
12.16 Finisher............................................................................................................. 486
12.16.1 FS-FN adjustment - Center Staple Position .............................................. 486
12.16.2 FS-FN adjustment - Half-Fold Position...................................................... 487
12.16.3 FS-FN adjustment - Punch Horizontal Position......................................... 488
12.16.4 FS-FN adjustment - Punch Regist Loop Size ........................................... 489
12.16.5 FS-FN adjustment - finisher check............................................................ 489
12.16.6 FS-FN adjustment - Load Data ................................................................. 491
12.16.7 FS-FN adjustment - Alignment Plate Position........................................... 491
12.16.8 FS-FN adjustment - Side position adjustment .......................................... 491
12.16.9 Punch Option Setting ................................................................................ 492
12.16.10 Job Separator ........................................................................................... 492
12.17 Internet ISW...................................................................................................... 493
12.17.1 Internet ISW Set........................................................................................ 493
12.17.2 HTTP Setting ............................................................................................ 493
12.17.3 HTTP Setting-Data Input Setting .............................................................. 493
12.17.4 HTTP Setting-Connect Proxy.................................................................... 493
12.17.5 HTTP Setting-Proxy Server....................................................................... 494
12.17.6 HTTP Setting-Proxy Authentication .......................................................... 494
12.17.7 HTTP Setting-Connection Time-Out ......................................................... 494
12.17.8 FTP Setting ............................................................................................... 494
12.17.9 FTP Setting-Data Input Setting ................................................................. 494
12.17.10 FTP Setting-Connect Proxy ...................................................................... 495
12.17.11 FTP Setting-Proxy Server ......................................................................... 495
12.17.12 FTP Setting-Connection Setting ............................................................... 495
12.17.13 Forwarding Access Setting-User ID .......................................................... 495
12.17.14 Forwarding Access Setting-Password....................................................... 496
12.17.15 Forwarding Access Setting-URL ............................................................... 496
12.17.16 Forwarding Access Setting-FileName....................................................... 496
12.17.17 Download .................................................................................................. 496
13. ENHANCED SECURITY..................................................................................... 497
13.1 List of Enhanced Security................................................................................. 497
13.2 Starting/Exiting ................................................................................................. 497
13.2.1 Starting procedure .................................................................................... 497
13.2.2 Exiting procedure ...................................................................................... 497
13.3 Enhanced Security ........................................................................................... 498

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13.3.1 CE Password ........
13.3.2 Administrator Password ............................................................................ 498
13.3.3 Administrator Feature Level...................................................................... 499
13.3.4 CE Authentication ..................................................................................... 499
13.3.5 DC/DevC Lifestop ..................................................................................... 500
13.3.6 NVRAM Data Backup ............................................................................... 500
13.3.7 Operation Ban release time ...................................................................... 500
13.3.8 Administrator unlocking............................................................................. 501
13.3.9 Engine FW DipSW.................................................................................... 501
14. BILLING SETTING.............................................................................................. 504
14.1 List of billing setting .......................................................................................... 504
14.2 Starting/Exiting ................................................................................................. 504
14.2.1 Starting procedure .................................................................................... 504
14.2.2 Exiting procedure...................................................................................... 504
14.3 Billing Setting.................................................................................................... 505
14.3.1 Counter Setting......................................................................................... 505
14.3.2 Management Function Choice.................................................................. 508
14.3.3 Management Function Choice-Key Counter IF Vendor ............................ 508
14.3.4 Management Function Choice-Authentication Device 1 ........................... 508
14.3.5 Management Function Choice-Authentication Device 2 ........................... 509
14.3.6 Management Function Choice-Key Counter Only .................................... 511
14.3.7 Management Function Choice-Management Device 1............................. 512
14.3.8 Management Function Choice-Management Device 2............................. 512
14.3.9 Management Function Choice-Vendor 1 .................................................. 512
14.3.10 Management Function Choice-Vendor 2 .................................................. 513
14.3.11 Coverage Rate Clear ................................................................................ 516
14.3.12 OpenAPI Authentication Management-Restriction Code.......................... 517
14.3.13 OpenAPI Authentication Management-Region Code ............................... 517
15. CONTENTS TO BE CLEARED BY RESET FUNCTION .................................... 518
16. MECHANICAL ADJUSTMENT ........................................................................... 519
16.1 Mechanical adjustment of the scanner section ................................................ 519
16.1.1 Adjustment of the scanner motor belt ....................................................... 519
16.1.2 Positioning of the exposure unit and mirrors unit ...................................... 520
16.2 Mechanical adjustment of the paper feed section ............................................ 522
16.2.1 Skew adjustment of the tray 1/2................................................................ 522
16.2.2 Centering adjustment of the tray 1/2......................................................... 523
16.2.3 Adjustment of the bypass paper size unit ................................................. 524